FULL COMP: The Voice of the Restaurant Industry Revolution

We've had months to discuss what we miss about the restaurant industry, what about what we don't miss? What parts of us and this industry should we leave behind? On today's show, we chat with Chef Joe Sasto, a renaissance man charting a new path in the industry through pop-ups, pasta classes & underground events. Together we'll ask the tough questions and try and find the path forward. 
Click to sign up for our weekly newsletter.
Click here to book time on my personal calendar.
Click here to download our Restaurant Recovery Guide.
Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
SHOW NOTES

Working at Quince
Working at Lazy Bear
Work culture translates to your guest experience
You can taste bad energy and stress
You can still execute Michelin star quality with a happier work environment
Greatest mentor was Jason Berthold
Worked at The French Laundry
Inspired his team by leading by example
Extreme passion for his work
Commanded level of respect without asking for it
Joe thinks back to him when inspiring his own team
Being a chef doesn’t automatically demand respect
Respect is earned via good leadership
Journey to working in Michelin star restaurants
Won Aspen Food & Win 2013
Worked in an environment that was pushing for higher covers
He didn’t find this fulfilling
Took 8 weeks backpacking around Europe with his brother
Discovered his goals
Decided to refine his technique in Michelin star restaurants
Working unconventionally
Started creating pop-ups across the country
Does online and in-person food experiences and classes
Pop-ups and events are not easy
Less stability
Pushes creativity
Pushes the boundaries of dining
Goals for the future
Settle down and open restaurants
Has a few concepts in mind
Biggest hurdle: finding the right market
Finding the right market
Neighborhood determines success
Concerns as a business owner when considering a city
There has been a mass exodus from large cities
Joe is considering Portland - likes the culture, people, and opportunity
The hospitality industry has razor-thin margins so the location must be chosen wisely
The importance of sharing your story
Sharing Joe’s story was influential and inspiring to others
This was even more important during the pandemic
The more he shared, the more he could connect with others through food
We can feel better about what we are going through by sharing experiences
Work-life balance - a major issue in the industry
Realizes the importance of mental health
We have an opportunity to rebuild with work-life balance in mind
Rebuilding with employees in mind
Creating structures that favor employees
Giving them a voice
Our employees make everything happen
Changes he would make for his own restaurants
Culture of putting employees first
Being adaptable and quick to pivot
Fast-casual dining with traditional dine-in models for stability and longevity

Show Notes

We've had months to discuss what we miss about the restaurant industry, what about what we don't miss? What parts of us and this industry should we leave behind? On today's show, we chat with Chef Joe Sasto, a renaissance man charting a new path in the industry through pop-ups, pasta classes & underground events. Together we'll ask the tough questions and try and find the path forward. 

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

SHOW NOTES

  • Working at Quince
  • Working at Lazy Bear
  • Work culture translates to your guest experience
  • You can taste bad energy and stress
  • You can still execute Michelin star quality with a happier work environment
  • Greatest mentor was Jason Berthold
  • Worked at The French Laundry
  • Inspired his team by leading by example
  • Extreme passion for his work
  • Commanded level of respect without asking for it
  • Joe thinks back to him when inspiring his own team
  • Being a chef doesn’t automatically demand respect
  • Respect is earned via good leadership
  • Journey to working in Michelin star restaurants
  • Won Aspen Food & Win 2013
  • Worked in an environment that was pushing for higher covers
  • He didn’t find this fulfilling
  • Took 8 weeks backpacking around Europe with his brother
  • Discovered his goals
  • Decided to refine his technique in Michelin star restaurants
  • Working unconventionally
  • Started creating pop-ups across the country
  • Does online and in-person food experiences and classes
  • Pop-ups and events are not easy
  • Less stability
  • Pushes creativity
  • Pushes the boundaries of dining
  • Goals for the future
  • Settle down and open restaurants
  • Has a few concepts in mind
  • Biggest hurdle: finding the right market
  • Finding the right market
  • Neighborhood determines success
  • Concerns as a business owner when considering a city
  • There has been a mass exodus from large cities
  • Joe is considering Portland - likes the culture, people, and opportunity
  • The hospitality industry has razor-thin margins so the location must be chosen wisely
  • The importance of sharing your story
  • Sharing Joe’s story was influential and inspiring to others
  • This was even more important during the pandemic
  • The more he shared, the more he could connect with others through food
  • We can feel better about what we are going through by sharing experiences
  • Work-life balance - a major issue in the industry
  • Realizes the importance of mental health
  • We have an opportunity to rebuild with work-life balance in mind
  • Rebuilding with employees in mind
  • Creating structures that favor employees
  • Giving them a voice
  • Our employees make everything happen
  • Changes he would make for his own restaurants
  • Culture of putting employees first
  • Being adaptable and quick to pivot
  • Fast-casual dining with traditional dine-in models for stability and longevity

What is FULL COMP: The Voice of the Restaurant Industry Revolution?

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?

I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.

Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.

No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.

So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.