{
  "version": "1.2.0",
  "chapters": [
    {
      "title": "Intro\r",
      "startTime": 0,
      "endTime": 75
    },
    {
      "title": "In this Episode\r",
      "startTime": 75,
      "endTime": 243
    },
    {
      "title": "How to Use Customer Conversations to Validate Marketing Data\r",
      "startTime": 243,
      "endTime": 649
    },
    {
      "title": "Balancing Quantitative Data with Customer Conversations\r",
      "startTime": 649,
      "endTime": 974
    },
    {
      "title": "Gathering Customer Insights From Underrated Feedback Channels\r",
      "startTime": 974,
      "endTime": 1320
    },
    {
      "title": "Activating Voice of Customer with AI Agents\r",
      "startTime": 1320,
      "endTime": 1749
    },
    {
      "title": "Voice of Customer Martech Examples\r",
      "startTime": 1749,
      "endTime": 2088
    },
    {
      "title": "How to Use Rapid Response Teams in Marketing Ops\r",
      "startTime": 2088,
      "endTime": 2347
    },
    {
      "title": "Building Customer Obsession Into Marketing Culture\r",
      "startTime": 2347,
      "endTime": 2624
    },
    {
      "title": "Why Voice of Customer Works Differently in B2B and B2C\r",
      "startTime": 2624,
      "endTime": 2906
    },
    {
      "title": "Why Life Integration Works Better Than Work Life Balance",
      "startTime": 2906,
      "endTime": 0
    }
  ]
}