Grow Further

Ever hesitate before giving tough feedback, or feel your stomach drop when someone says, “I have some feedback for you”? In this episode, Chris and Mel explore why psychological safety is the foundation for productive feedback conversations and how the right approach can help people lean into feedback instead of pulling away from it.
  • Discover how psychological safety helps people receive feedback without feeling threatened and creates the conditions for growth.
  • Learn three practical techniques for delivering feedback more effectively: start with heart, exercise humility, and model curiosity. 
  • Explore how simple shifts in language, like using “what” questions instead of “why” questions, can reduce defensiveness and encourage more productive conversations. 

What is Grow Further?

Growth, both personal and professional, is essential not only for our well-being but also overall life satisfaction. Though this podcast was created to help unlock the human potential of over 300,000 CVS Health colleagues, it can be used by anyone on the journey towards growing further every day. Join human development enthusiast, Christy Muñoz, and executive coach, Melissa Schreibstein, for conversations exploring topics, insights, and real-life issues that matter most, no matter what role you play or hat you wear. Together, we can Grow Further and show up as the best version of ourselves for those we love, lead, work with, and serve.

New episodes are available monthly.