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John Price is the President of CleanerFilters.com and he’s sharing what it’s like to go from managing 2-3 people in an virtual environment to having a team of 50 people in an office setting. He also shares the vision of their customer service and...
John Price is the President of CleanerFilters.com and he’s sharing what it’s like to go from managing 2-3 people in an virtual environment to having a team of 50 people in an office setting. He also shares the vision of their customer service and team success.
Show Notes:
00:04 Summary and episode highlights
01:35 John’s background and his current position
03:28 The current phase of the business
04:41 Management tips of going from a small team of 2-3 people to 50 people
06:28 Outsourcing vs having a team in-house
07:56 Hidden benefits from working at an office and not at home
08:59 What he wishes he would have known when he first stepped into this role
10:51 His biggest game changers with a large team
14:22 Getting everyone committed to the success of the company
15:23 How “being awesome” to their customers has an effect on sales and brand
16:58 Why they are focusing on customers that have allergies
19:55 Listen to Part 2 of the interview: www.businessgrowthpodcast.com/63
Resources:
Part 2 of the interview www.businessgrowthpodcast.com/63
Spencer Shaw interviews business owners about what it takes to run and grow a business. These aren't conversations about raising millions of capital or scaling to become the next billion dollar venture. Our message is for normal, hard working people that want insights to grow their part-time or full time business.