In this episode, Denise Garth is joined by Sarah Woodrow and Andrew Brown from Aviva to share how they’ve transformed loss control from traditional site visits to a digital-first model using video inspections, self-surveys, and powerful analytics. They reveal how launching Aviva Self-Assess during COVID reshaped customer engagement, unlocked major time and cost savings, supported sustainability goals, and set the stage for new capabilities like an impairments module and data-driven risk insights that deliver greater value for commercial customers.
What is The Future of Insurance: Industry Leaders?
Welcome to Majesco’s Future of Insurance Podcast Series, where we tap into the expertise and experience of a variety of industry leaders, partners and influencers to give listeners access to different stories, expertise and insights about the trends that are defining the future of insurance.