Show Notes
Making Employee Experience Count with CEO, Jim Robinson
CGP Podcast Show Notes
[
00:02:48] What does employee experience mean to you?
[
00:07:58] How do you improve employee experience?
[
00:10:42] What role does technology play in the employee experience?
[
00:12:45] How do you keep an open dialogue with your team?
[
00:15:34] How do you make every moment count?
[
00:19:27] How do you empower your leaders?
[
00:21:57] What advice would you give other leaders in the facilities management world?
Quotes:
“As the owner and the leader of the company, sending random emails, texts, and phone calls on a weekly basis is something that's really important to me because I know everybody has a choice.” [
00:04:38]
“We don’t manage people, we manage systems and the people manage those systems.” [
00:08:13]
“Success to me means that somebody is carrying on what I've taught them.” [
00:21:06]
“Making the team number one is the greatest thing you can do. It's a responsibility and a moral obligation.” [
00:23:07]
What is Service Evolution?
Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.