Peers Over Beers - Community Experts Podcast

Building customer and employee communities takes time and take a lot of patience. Shannon Emery talks about dog "fooding" their on platform. The core competency of Higher Logic is online community so one would think that everyone knows how to use it. That statement is not always true. For Higher Logic, Shannon talks core metrics of an employee community. Some of the metrics include connections, employee recognition and leveraging communications.

We also talk about some of the cool features that Higher Logic has on its platform. Don't miss out on Chris' take on these features! At the end, we give our favorite memes! What is your favorite meme?

Show Notes

With almost five years of community management experience in SaaS-based software, Shannon has seen it all and still loves her job. You’ll often find her with a smile on her face and geeking out about community management.
Twitter: @llamasayswhat

What is Peers Over Beers - Community Experts Podcast?

B2B Community Strategist Chris Detzel is your host for this fun and straight shooting podcast for enterprise community leaders / managers and digital savvy professionals. With easy and natural inquisitive banter, your host will tackle hard issues facing community leaders and managers in their day-to-day struggles, and yes, sometimes over a beer. From starting new communities, digitally transforming enterprise culture, moderation, and globalization techniques are all up for discussion.

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