How to Create a Deeply Inclusive Culture

Back by popular demand, this week's episode of Culture by Design comes from a webinar published in May 2021. Tim and Junior discuss some of the hard questions, like: Why do humans exclude each other? How do humans justify excluding each other? What is a junk theory of superiority? How do we create a deeply inclusive culture through psychological safety?

Show Notes

How do you create a deeply inclusive environment? (1:15) Tim explains that there's a process and a sequence, and it starts with a focus on your values and beliefs. Once you lay the foundation, you can focus on behaviors and skills, then policies and procedures. In essence, you need to advocate for humanity over human characteristics. 

What are junk theories of superiority? (8:00) To create deeply inclusive cultures, we have to eliminate biases and preferences towards certain characteristics, which ultimately create exclusion. 

The four stages of psychological safety build inclusive cultures (10:33). As a function of respect and permission, the foundation of psychological safety is inclusion. We want to know that we belong. 

Inclusion is a human right (20:45). You shouldn't need to think about it. It's a safety that isn't earned, it's owed. 

How to create a culturally flat organization (27:15). Regardless of position, title, or authority, you should be allowed to contribute, participate, and create value. 

What is The Leader Factor?

[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.