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Welcome to The Crucible, Conversations for the Curious.

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I am Hamish, your host.

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This podcast is for anyone going through awakenings, trying to make sense of life.

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Whether dark nights are the soul, needing to make life -changing decisions, struggling
with addiction or critical illness, or simply realizing that their life as they know it is

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not aligned to values and purpose.

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You are not alone.

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You can get through this, promise you.

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Life is far more beautiful on the other side.

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Right.

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Hi everybody.

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Today I'm chatting with Keely.

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She's in a wonderful networking community that I'm in as well.

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And we've met through that and we've had some great conversations about business and work.

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And over time she shared some of her story and she's come along today to share her story
with us.

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So Keely, thanks so much for turning up today.

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It's my pleasure.

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And as you say, we've had many conversations and I know that we've got lots of synergies
and similar values and beliefs.

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So it's really nice to be chatting with someone that's on that same pathway, I suppose, of
change.

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well thank you for being here, Keely, and can you please tell me a little bit about your
story?

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Well, it's quite a journey, actually.

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But I suppose the starting point, really, when things rapidly changed is that in 2020, I
was part of let's just say, strategic reorganization within business.

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ultimately, the journey up until that point, probably the two years beforehand, was quite
challenging, quite toxic, know, lack of clarity.

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And of course it then also had an impact on myself because I was focusing on my team.

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Because, you know, as a leader you have responsibilities to be looking after them.

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But the biggest problem I had is that I wasn't also focusing on myself, which ultimately
led to me having a massive anxiety attack in Schiphol Airport of all places, which is not

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ideal.

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having just had an interview in my office that is in Schiphol.

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I think it's just like everything just sort of built up to sort of like enough is enough
really, you're not listening to me.

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And I just broke down, just started sobbing and sobbing and sobbing and sobbing on the
escalator and just sort of collapsed.

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And then ultimately got led off in a wheelchair.

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And then, you know, really that was the first

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let's say kick to turn around and say something needs to change.

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But as you know, as when we're stalwart characters, we keep on going on and we think that
we are superhuman.

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And then I finally got the phone call to say that I wasn't successful in my interview and
I was put at risk for redundancy.

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having just done the same in my team, I then had to do this, you know, went through the
same myself.

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And that was when mentally and physically I ultimately shut down.

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and yeah, went on my own healing journey, so to speak, from that point.

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Because yeah, not an ideal time because of COVID, so I wasn't able to speak to a
therapist, or wasn't able to see a therapist, as say, so I had to find my own way.

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That's tough, it?

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mean, being asked to sort out a team and strategically thin it down and then bye bye at
the end of it.

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Yeah, I mean, what were you doing running that team?

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mean, explain a bit more of that backstory because I know there was more to that.

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I know that you were successful and it was something that you were really, really, really
proud of doing.

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Yeah, I mean, I'd actually worked for the company for over 23 years and I my last role,
excuse me, I was a program and delivery director for Group Acumen.

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was a FTSE 100, big corporate organization.

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So I've been extremely successful.

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I've grown an amazing team, which I can only describe we were like a family, very, very
supportive, very collaborative, know, lots of striving and in fact,

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We helped design the future organization.

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It was like an elevated department from where we were at to effectively create an
enterprise which was for program delivery, which was associated to the corporate plan

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because, ultimately one of the biggest things that I found was that, you know, quite often
you had all of these different departments delivering different programs and projects.

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and they weren't necessarily aligned.

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means that there was overlap in what we doing and until you actually have it so it's
connected up the corporate plan, it means that people are going in different directions.

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There's different, you know, priorities and that then led to, you know, sort of more
challenges.

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So the reason why we designed this and proposed it to them was one, to ensure that we was
all aligned.

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It also meant that we were saving significant amounts

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money within the business because when you're streamlining things it means that you're
using resources correctly and indeed bringing in consultants at the right time rather than

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them being brought in and then staying there for ever more when in reality what you can do
is actually use your internals.

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So that's what we designed and then say unfortunately instead of me getting the role.

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To run the department, the chap that I would have worked for ended up recruiting
externally someone that he knew.

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And then the knock -on effect was instead of it being able to elevate my team as well and
utilize them in the right way, they ended up recruiting from different departments, so

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different priorities and everything like that.

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So it had a significant impact on me because obviously we've worked so hard.

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to develop something that was going to be extremely successful for the whole of the
business, know, creating value.

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And yeah, it didn't quite work out how we anticipated.

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And it really took its toll on me.

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And I think the greatest gift I got at that time was one of my junior project managers.

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I had to actually tell her before she went away on her honeymoon.

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and get her to sign an NDA and tell her that she was ultimately going to be put at risk
while she was away on her honeymoon.

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And it devastated me.

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I was in tears.

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And I know some people think why the lady shouldn't do that, but when you've created a
relationship with an individual within your team, which you really believe in, I mean, it

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broke my heart.

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And she actually said to me, do you know what, you leave?

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She said, you're not responsible for this.

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you know, the one that you've got to be responsible for is yourself.

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You need to take care of yourself.

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You can't look after us and we're all adults.

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And I mean, that was someone, you know, 20 odd years old, you know, and the fact that I
had to tell her, you know, before she went on a honeymoon was just, I mean, just awful,

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absolutely awful.

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And she weren't allowed to tell the rest of the team either.

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So not good.

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So yeah, so I've had a very successful career.

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And, you know, I was good at it.

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But I think when I actually did finally crash and burn, as I call it, the body turned
around and said, you know, you've got to start listening.

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I think it made me realize that I've fallen into so many traps that, ex -exes and leaders
quite often fall into, particularly as women.

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And it really made me reevaluate some of the mistakes I've made along the way.

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Thank you for that.

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It's tough, isn't it?

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You strive, you encourage your team, you nurture them, and then for that to happen.

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But it's always the case, isn't it?

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When you start to look back, you start to see those things that you missed, the pushing,
the encouraging, the nurturing, the doing everything else for other people.

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And as you said, not really looking after yourself quite enough.

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And...

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We're resilient, we manage for long time, but as you said, you hit a wall and then you
just drop.

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So what happened after they wheeled you off, I gotta say in a wheelbarrow, they wheeled
you off in a wheelchair.

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I mean, the interesting thing is, that, I mean, obviously, they were worried that there
was more to it, you know, like perhaps I've had a heart attack or something like that.

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So they obviously put me in first aid and monitor me within there for a period of time.

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And they also gave me some tablets to try to calm my nerves.

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And they actually did contact the HR department for me, the lady, because she was Dutch
and could obviously translate

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what it was that I was saying and they were saying and you know put me in a space of ease.

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And I mean even then you know she said to her you know you can't keep doing this to
yourself you've got to start focusing on you and you know you can't keep everybody else

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happy.

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And it's interesting you know when you hear my full story you know one of the things that
became a reality

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for me, you know, I mean, obviously, like you, I know that when you go on this healing
journey, the biggest thing when it was like COVID, obviously, we weren't able to spend

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time with other people.

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you know, I was able to go out and walk my dog.

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I went out walking my dog every single day.

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And whilst I was walking them, you know, at the beginning, there was like all this noise
going on, you know, you're on repeat, on repeat, you're referring back to what went on

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over and over again.

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And initially you think it is, you know, the redundancy that's caused the burnout, but
it's not.

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It's a catalyst.

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It's like the final now and the coughing that's saying enough is enough.

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And as well as doing sort of walking the dog and, you know, the hours of walking, I spent
so many hours doing that and doing things like gardening.

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I started doing things like yoga and meditation and just slowing down, you know, just...

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spending some time on my own and being present.

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And when you are in those spaces, you do get more time to reflect on the past.

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You get more time to reflect on some of the decisions that you've made.

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You have more time to focus on, you know, what led to some of the decisions that you've
made.

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And some of the things that other people have said, know, one of the things that I
recognize is that I'm huge, you know, I'm not anymore, but you know, people -pleaser,

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always trying to keep everybody else happy, not rocking the boat, know, trying to ensure
that everybody was in a happy space, you know, those kinds of things.

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And the other thing with that as well is that because of working in a male environment,

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I was always trying to prove myself, trying to be heard, wanting to stand out.

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So I doing things like was volunteering for everything, always trying to prove myself,
I'll take on this, I'll take on that.

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You end up taking on the world.

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And the interesting thing is not only are doing that for you, you're doing it for your
team.

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So you end up taking loads of stuff for them as well.

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So not only are you...

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burning yourself out, you're actually burning your team out whilst others are taking a
back seat and not doing things themselves.

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And I think that's the important thing is that it makes you realise all of the things that
you've done when you stop and slow down and take time out for yourself.

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Yeah, bit of reflection.

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Isn't it hindsight is a wonderful thing and we just have to learn to use it
compassionately rather than why did I do that?

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Beat myself up for that, beat myself up for that.

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Realize it was just the part of that journey that we're going through.

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It is that.

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mean, I remember thinking my business partner was a bit like you.

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She would not stop.

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Perfect, perfect, perfect team member.

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work relentless, do everything on and on and on.

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And after our business, she went on and did her own thing and she had a stroke.

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She's only 45.

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Because that was her mentality as well.

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It was just give and work and give and work.

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And the irony is it's expected and sort of, not society, corporate life almost
appreciates.

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Well, they do, don't they?

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Because it helps their bottom end.

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But ultimately, as you said, no one's a winner.

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And the business compromises as well, doesn't it?

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Yeah, well it means that you're not performing at your highest, your team are not
performing at their highest.

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I mean you think you are because you have this whole list of things that you've got, know,
I mean we had like lots and lots of projects and I mean they were big, big projects, know,

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sort of multiple countries.

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I mean we were serving about 27 different countries at the time, so when you are doing a
project they're, you know, they're not small ones.

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But then there's all the other strategy that comes with it.

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You know, when you're part of the corporate team, you know, at group level, there's loads
of other projects that you end up doing as sports in different departments.

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But there's only so much you can do.

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But the problem is, is that it's the old phrases that you give an inch and they'll take a
mile.

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And, you know, it just gets stretched and stretched and stretched.

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And yet you'll see others

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have been more respectful of their boundaries and said no or not actually volunteered.

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And they're doing like the normal, you know, days work, but without pushing the boundaries
constantly.

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And, you know, quite often they get elevated, they get promoted, you know, they get more
opportunity.

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And the reality is, is that, you know, you start resenting them because they're not doing
everything.

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But you created that situation, you you created that environment where you're constantly
volunteered and it doesn't just stop in the workplace.

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It happens within your personal life, you know, whether it's with your friends or your
family, you know, if you've got that nature where you want to be helping everybody and

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serving everybody and making sure that everybody's happy, you know, you're giving and
giving and giving and giving.

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And quite often those individuals don't know how to ask you whether you want any help
because you don't allow them to help you.

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They think that you're doing okay.

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don't worry.

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Keely wants to do it.

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She's the one that likes organizing things.

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Don't worry, Keely will get it done.

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Don't worry.

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You you're that sort of mindset.

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So other people start relying on you, not because they're taking advantage of you.

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You've allowed that situation to occur.

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It's, it's, it's, yeah, madness, isn't it?

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Yeah.

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So, so what did you, what did you do when you, you left?

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What was,

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Well, the irony of it, so the irony of it.

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So when they actually put me at risk, the general management team was like, why have you
decided to do this?

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He is the Brexit specialist and I've been running it for over four years.

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So they did offer an alternative role within the business, which I didn't want to take
because it was working for an area that I didn't want to be a part

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because I knew it was quite toxic and all those kind of things.

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But I did say to them that, then I won't take that role.

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But if you want me to come back as a consultant and continue running Brexit, then I'm
happy to do that.

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So that's what I agreed.

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So I set up my own consultancy business.

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So although I crashed and burned, obviously a month into it, I've been signed off sick.

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That's when the conversation started happening about what it was we was going to do and
how I was going to manage it and those kind of things.

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And it was during that time that I said, you know, I'll come back and do Brexit as a
consultant.

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And I did that probably because of all of the delays that have happened with Brexit for
probably for another year and a half, two years, I think.

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So.

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I make hay while the sun shines, as they say.

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And I also got opportunities to do consultancy work for other companies as well, because I
was a specialist in that area.

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And some of the suppliers that knew me from when I was in that business and saw all the
stuff I was posting about Brexit and all those companies, they then contacted me and said,

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would you be interested in doing an audit on us and where we are?

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and helping us where it's needed.

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So, you know, I was doing that as well.

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So that was that was great.

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So it me opportunities in that area.

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00:17:50,977 --> 00:18:03,743
But interestingly, whilst I was doing all that work, particularly where I was working for
the same company I was working, I realized that I hadn't changed anything.

202
00:18:03,743 --> 00:18:08,424
I was effectively doing the same role, but as a consultant.

203
00:18:08,505 --> 00:18:11,826
And because I still had that emotional connection with the

204
00:18:11,826 --> 00:18:13,946
and the individuals that are working.

205
00:18:13,946 --> 00:18:20,246
Imagine if you're someone for 23 years, there's not many parts of the business that you
don't know about and people you don't know about.

206
00:18:20,246 --> 00:18:23,146
So you've still got that emotional connection with them.

207
00:18:23,146 --> 00:18:32,076
So where there's bureaucracy, where there's politics, where there's toxic environments,
where there's certain behavior, you're still getting sucked into that.

208
00:18:32,076 --> 00:18:39,806
And also their expectations of you are still the same because they know what you was like
before.

209
00:18:41,010 --> 00:18:42,380
I mean, it was really high pressure.

210
00:18:42,380 --> 00:18:50,150
I'm going to have to say when we went live for Brexit on January the first, I mean, we, I
mean, we, started serving day, day one.

211
00:18:50,150 --> 00:18:52,550
We, I mean, obviously got, got that right.

212
00:18:53,610 --> 00:18:56,190
I'm not saying there weren't delays, but we got it sorted out.

213
00:18:56,190 --> 00:19:07,950
But I mean, those first three weeks was like probably one of the hardest times in my
entire career because of long days, the pressure, I mean, 200 emails, like people

214
00:19:07,950 --> 00:19:10,148
messaging, complaining and

215
00:19:10,148 --> 00:19:20,101
even if it wasn't my fault, had people sort of like, you know, not being very pleasant,
even my really good friends who ended up apologizing numerous times.

216
00:19:20,161 --> 00:19:28,083
But it made me have more of a wake up call of, actually, this isn't what I love.

217
00:19:28,083 --> 00:19:30,124
This isn't what I enjoy doing.

218
00:19:30,124 --> 00:19:32,065
It doesn't fill me up.

219
00:19:32,125 --> 00:19:36,358
So having had sort of like those few months before I went to

220
00:19:36,358 --> 00:19:42,243
July the first is when I officially started working because you had to have time out when
you're made redundant with the company.

221
00:19:43,405 --> 00:19:50,712
But because I had that rest in time, it sort of made me realize how much I really didn't
enjoy that side of it.

222
00:19:50,712 --> 00:20:00,262
But on reflection, the thing that I really enjoyed more than anything was when I was
coaching and training and guiding and, you

223
00:20:00,420 --> 00:20:11,126
when people get in that inspiration, seeing that light shine in their eyes when they've
got an idea, see it, know, helping them to go through that process of change and turn them

224
00:20:11,126 --> 00:20:12,716
into reality.

225
00:20:12,777 --> 00:20:14,007
It was that part of it.

226
00:20:14,007 --> 00:20:19,060
I knew passionately was what I loved and enjoyed doing.

227
00:20:19,060 --> 00:20:30,064
So it was then that I decided actually is the difficult path that I need to be going and
then changing my direction and the coaching, the training and mental and the society.

228
00:20:30,064 --> 00:20:33,018
you know, that I decided to go on as a business.

229
00:20:33,961 --> 00:20:38,186
What I didn't know at that time was the what.

230
00:20:39,269 --> 00:20:44,096
So again, I then had to go on some more sort of journeys of discovery.

231
00:20:44,909 --> 00:20:46,100
That's life, isn't it?

232
00:20:46,100 --> 00:20:46,790
It is.

233
00:20:46,790 --> 00:20:52,393
It's journey, level up, sit there, look around, get a club and off you go again.

234
00:20:52,393 --> 00:21:02,157
How did you get to that point where you realised it was the working with people,
encouraging them to find their greatness and their aha moments?

235
00:21:02,997 --> 00:21:06,269
How did you work out that's what you wanted to do?

236
00:21:06,269 --> 00:21:11,589
Because obviously that's quite a change from the corporate environment of Brexit and
everything.

237
00:21:11,589 --> 00:21:24,941
think because obviously with my teams, mean, if you looked at my journey, everything that
I've done is about sort of business improvement, about training others and coaching and

238
00:21:24,941 --> 00:21:25,712
development.

239
00:21:25,712 --> 00:21:30,056
I I was trained as a world -class manufacturing practitioner, which is teaching.

240
00:21:30,056 --> 00:21:32,950
I was trained as a Kaizen practitioner.

241
00:21:32,950 --> 00:21:35,552
You know, and everything I did was a practitioner.

242
00:21:35,552 --> 00:21:43,532
which then helps you to build teams, to lead teams, to train people, to coach people,
everything is on that path.

243
00:21:43,532 --> 00:21:50,822
And whenever I was doing those kinds of things, running workshops with people, that was
when I was in my element.

244
00:21:50,822 --> 00:21:53,912
That is what I enjoyed passionately.

245
00:21:55,212 --> 00:22:00,192
And interestingly, I think it became more of a reality.

246
00:22:00,352 --> 00:22:03,838
In June 21,

247
00:22:04,392 --> 00:22:16,831
Well, prior to doing first of all, I actually joined this executive networking events
group, an amazing lady called Shelley, and signed up to go to Crumb Castle in Northern

248
00:22:16,831 --> 00:22:19,763
Ireland to stay there for a week for a masterclass.

249
00:22:19,763 --> 00:22:21,504
was a big investment.

250
00:22:21,504 --> 00:22:28,809
Part of it meant that you wrote a chapter within a book about your own journey, your
personal story.

251
00:22:28,809 --> 00:22:31,911
The book was called The Art of Risk and Reward.

252
00:22:34,936 --> 00:22:42,351
My chapter was actually defining moments, you know, effectively about changing your
pathway, you know, really.

253
00:22:42,411 --> 00:22:53,558
And at the same time, it meant that you had the opportunity to be standing on platforms
and speak in front of an audience and the Eulachrom.

254
00:22:53,558 --> 00:22:59,201
And plus it was going to be streamed to about eight and a half thousand of audience.

255
00:22:59,201 --> 00:23:00,761
So nothing small.

256
00:23:03,571 --> 00:23:11,244
But whilst I was, when I signed up for that, and I thought, well, I had no idea how I was
going to do it.

257
00:23:11,244 --> 00:23:13,735
I thought, you know, I'll do this anyway.

258
00:23:13,755 --> 00:23:27,421
And I also knew that there were so many things that needed to change within the corporate
environment, you know, with leaders, you know, about having clarity of vision, about being

259
00:23:27,421 --> 00:23:30,801
clear about what your values and your beliefs are, about

260
00:23:30,801 --> 00:23:44,068
supporting the teams within the organisation, thinking about the guts of the organisation,
which I know sounds a weird term, but I was designing something that was based on the face

261
00:23:44,068 --> 00:23:50,311
of the business, the heart of the business, the mind of the business and the guts of the
organisation.

262
00:23:51,132 --> 00:23:54,845
And it was, you know, I had all of these...

263
00:23:54,845 --> 00:23:57,585
thoughts in my head about what needed to be done.

264
00:23:57,585 --> 00:23:58,765
I just didn't know how to do it.

265
00:23:58,765 --> 00:24:11,025
So in June of 21, this little man popped up on my screen, known as Andy Harrington, and
was talking about how you can turn your service into a product.

266
00:24:11,665 --> 00:24:23,265
you know, because most of us, especially in coaching training, we have got all of these
ideas about how you can help people, but we're not very good at actually turning it into a

267
00:24:23,265 --> 00:24:24,225
product

268
00:24:24,849 --> 00:24:28,232
people can see a tangible product that people can see.

269
00:24:28,232 --> 00:24:31,233
And this is where he came into the equation.

270
00:24:31,434 --> 00:24:38,661
And he's talked about how you can actually do this and also be able to communicate it in a
way on the stage in a platform.

271
00:24:38,661 --> 00:24:41,833
was like, this is exactly what I need.

272
00:24:41,833 --> 00:24:49,238
So I watched one of these webinars, which was only supposed to be a small one, thought I'd
do the same thing that most people do is that just

273
00:24:50,069 --> 00:24:54,861
partially listening to a webinar, partially doing other stuff, know, drinking, doing
multiple things.

274
00:24:54,861 --> 00:25:00,313
But as soon as it started, I was like, boom, I was in there and I stayed there for like
four hours.

275
00:25:00,313 --> 00:25:03,605
Then I stayed at the end of it, you know, signed up for the next week.

276
00:25:03,605 --> 00:25:07,916
Then I signed up for Spica University, which took four days.

277
00:25:07,916 --> 00:25:11,007
I was the first one to sign up through Spica Academy.

278
00:25:11,007 --> 00:25:20,261
And then I joined that and then I ended up then becoming one of these coaches and mentors
to train other people to speak on a platform.

279
00:25:20,311 --> 00:25:29,515
So I'd gone sort of like, this massive journey all in one go, I don't do anything by
heart.

280
00:25:29,575 --> 00:25:45,762
But it helped me to be able to formulate a program where I could coach and train others to
be able to rediscover what it was that they truly love, you know, be able to build a

281
00:25:45,762 --> 00:25:47,112
pathway of change for them.

282
00:25:47,112 --> 00:25:48,863
But before they did

283
00:25:49,131 --> 00:25:54,491
you know, try to unlock and unblock some of the things that are holding them back.

284
00:25:54,491 --> 00:26:05,411
You know, the self -talk, know, the lack of self -belief, you know, the confidence, the
stress management, you know, not actually taking care of ourselves, all of those fun

285
00:26:05,411 --> 00:26:06,351
things.

286
00:26:06,451 --> 00:26:17,789
So the first time I was able to sort of bring everything together of my 23 years of
experience into a way that can help others to escape.

287
00:26:17,789 --> 00:26:24,322
or avoid altogether all of the things that I've been doing over the years.

288
00:26:24,343 --> 00:26:31,587
Quite a long story about it, yeah, that was really ultimately how I got to now.

289
00:26:31,878 --> 00:26:32,729
Thank you for that.

290
00:26:32,729 --> 00:26:34,930
I think that's remarkable.

291
00:26:34,930 --> 00:26:37,922
As you were saying that I was just following my timeline.

292
00:26:37,922 --> 00:26:44,717
you've basically throughout all of your working life, you've been trained how to coach
people.

293
00:26:44,717 --> 00:26:46,608
You've done courses on how to coach people.

294
00:26:46,608 --> 00:26:57,495
So while you were working hard, you've had all that education teaching you all the skills
you need now to go off on your own and add your magic into it.

295
00:26:57,495 --> 00:27:00,048
think that is really delightful.

296
00:27:00,048 --> 00:27:03,621
but you've had to get to a place, a dark hole to then look back.

297
00:27:03,821 --> 00:27:05,112
I did the same thing.

298
00:27:05,112 --> 00:27:06,444
I worked in the TV industry.

299
00:27:06,444 --> 00:27:09,326
I got paid to listen to amazing people talk.

300
00:27:09,346 --> 00:27:17,553
I realized three weeks ago, I got paid to learn how to interview people and how to hold a
space and how to encourage conversation and things like that.

301
00:27:17,553 --> 00:27:23,999
And it's really wonderful when you are able to look back and go, it all makes sense now.

302
00:27:23,999 --> 00:27:27,353
All that crap, all the fun, all the heartache, all

303
00:27:27,353 --> 00:27:29,205
redundancy, all this, that and the other.

304
00:27:29,205 --> 00:27:36,852
And when you do join it all up, when you have that quiet time that you said, that slow
time, it begins to make a bit more sense, doesn't

305
00:27:36,852 --> 00:27:38,154
Yeah, it does.

306
00:27:38,154 --> 00:27:38,914
It does.

307
00:27:38,914 --> 00:27:40,476
And it's quite magical as well.

308
00:27:40,476 --> 00:27:43,238
you suddenly have that wake up call.

309
00:27:43,238 --> 00:27:47,421
And interestingly, I had, it's almost like a second wave.

310
00:27:47,622 --> 00:27:51,555
Now, sadly, my brother died two years ago.

311
00:27:51,555 --> 00:28:01,924
And when I was first told about his diagnosis, and it was very rapid, know, that we felt
from the day we found out to the point that he passed away.

312
00:28:01,924 --> 00:28:04,892
But when I was first spoke,

313
00:28:04,892 --> 00:28:21,302
told about his diagnosis for it, I had almost like another wake up call because originally
I was thinking, you know, let's focus on leaders within businesses, CEOs, know, the teams

314
00:28:21,302 --> 00:28:24,625
and, you know, be within that corporate environment.

315
00:28:24,625 --> 00:28:34,267
Why am I actually sending myself into a location that was actually contributing to me
feeling the way in which I was feeling?

316
00:28:34,388 --> 00:28:47,881
In fact, what I should be doing is actually helping other amazing, incredible women that
are ambitious, doesn't matter where they are, whether it's in organizations, whether it's

317
00:28:47,881 --> 00:28:53,224
being entrepreneurs or business owners, is to be able to help them to...

318
00:28:53,224 --> 00:28:59,219
effectively escape or avoid all of those patterns of behavior that I've fallen into.

319
00:28:59,219 --> 00:29:11,610
Focus on people that I can connect with that, as you say, when you're talking a story, the
challenges, your learnings, your experiences, you're talking the same language, you're

320
00:29:11,610 --> 00:29:18,365
talking to people that are going to connect with what it is that you're saying.

321
00:29:18,486 --> 00:29:21,368
And if you can tap into your own

322
00:29:21,934 --> 00:29:28,746
journeys and your own genius and so and be able to help people.

323
00:29:29,626 --> 00:29:32,317
what better things can you do in life?

324
00:29:32,317 --> 00:29:44,120
I mean know myself every single time I help someone and it doesn't matter whether it's it
is female or male because quite often there are men that actually gravitate towards me

325
00:29:44,120 --> 00:29:50,392
because of the things I say you know it's more they get with the emotional connection why
it's you know.

326
00:29:50,498 --> 00:29:53,040
the emotional intelligence, why it's so important.

327
00:29:53,040 --> 00:29:56,132
They recognize some of the traps.

328
00:29:56,813 --> 00:30:08,542
But when you do that, when you see that moment of clarity, when you do see that light
shining in someone's eyes when they have that moment, and you can help them to move away

329
00:30:08,542 --> 00:30:12,005
from where they are, mean, what's more magical than that?

330
00:30:12,005 --> 00:30:16,708
And I mean, every single time, here, this is where I feel

331
00:30:16,754 --> 00:30:20,876
every single time and it makes me smile and it's an amazing thing to be a part

332
00:30:20,876 --> 00:30:22,097
I think that's lovely, isn't it?

333
00:30:22,097 --> 00:30:28,022
And then you've given them a chance to start to believe in themselves and who knows where
they'll go with it.

334
00:30:28,083 --> 00:30:32,396
You know, it could be the next CEO of something that makes Microsoft look small.

335
00:30:32,396 --> 00:30:40,994
It could be someone who can now just concentrate on being a mum and love their children
and change the stories that they, learned.

336
00:30:40,994 --> 00:30:42,275
I mean, there's no limit.

337
00:30:42,275 --> 00:30:43,326
I think that's really lovely.

338
00:30:43,326 --> 00:30:44,276
Yeah.

339
00:30:45,098 --> 00:30:47,571
And you're a bit more peaceful and a bit more...

340
00:30:47,571 --> 00:30:52,949
enjoying life a little bit more and able to walk your dog with a little bit more of bounce
I guess as well.

341
00:30:53,241 --> 00:30:54,122
Yeah, yeah.

342
00:30:54,122 --> 00:31:07,091
think that, and I think you found this as well, is that as soon as you do stop and slow
down and the noise in here stops, you're far more present.

343
00:31:07,091 --> 00:31:09,221
You you see the beauty around you.

344
00:31:09,221 --> 00:31:11,674
You hear the birds sing.

345
00:31:11,674 --> 00:31:15,366
You see, you know, the sheep that are in the field next door to you.

346
00:31:15,366 --> 00:31:17,038
You see the swans fly off.

347
00:31:17,038 --> 00:31:20,020
You know, I'm having a conversation with a dog, you know.

348
00:31:20,020 --> 00:31:22,061
I may, many people might think

349
00:31:22,061 --> 00:31:26,602
raving mad, but I'm quite happy having a chat with them.

350
00:31:26,682 --> 00:31:36,455
But you know, being just being present, you know, in that space of calm and not racing
towards an end goal.

351
00:31:36,455 --> 00:31:38,796
And yes, it is fantastic having a vision.

352
00:31:38,796 --> 00:31:45,657
It is important to have clarity of your journey and where you were going and how you're to
get there.

353
00:31:45,657 --> 00:31:50,769
But, you know, for goodness sake, be present whilst you're doing it.

354
00:31:51,617 --> 00:32:02,532
you know enjoy the here and now because you you don't know how long you've got you don't
know when things will change you don't know when those opportunities might have to do you

355
00:32:02,532 --> 00:32:05,052
know a detour so just

356
00:32:05,052 --> 00:32:06,516
Just slow down.

357
00:32:07,161 --> 00:32:08,705
Just enjoy it.

358
00:32:10,846 --> 00:32:12,329
on a lovely summer's daylight today.

359
00:32:12,329 --> 00:32:15,974
Yeah, sit outside in the sun like I am and just enjoy it.

360
00:32:15,974 --> 00:32:18,307
Yeah, I think it's so important.

361
00:32:19,205 --> 00:32:21,026
yeah, definitely.

362
00:32:21,506 --> 00:32:34,152
And I think the other thing as well is, I think one of the biggest lessons that I've
learned is that setting personal boundaries as well, you know, it's nice being able to

363
00:32:34,152 --> 00:32:37,093
help others, it's nice being able to serve others.

364
00:32:37,093 --> 00:32:42,356
But so often we get, especially if you've got that people, please, the mindset.

365
00:32:43,302 --> 00:32:50,837
we fall into the traps of not certain personal boundaries and we're always saying yes to
everybody else.

366
00:32:51,058 --> 00:33:02,627
And there's also this belief that if we don't say yes, then we might be judged, we might
be seen as weak, we might be seen as not very nice.

367
00:33:02,627 --> 00:33:09,272
We're just being unkind and we're not respecting somebody else.

368
00:33:09,966 --> 00:33:20,035
And the reality is that it's just so not true because when you start setting personal
boundaries, when you do start saying no, as an eyesight therapist, you know it is a

369
00:33:20,035 --> 00:33:25,040
sentence, you can follow it with a thank you, but you don't have to justify why.

370
00:33:25,040 --> 00:33:30,975
Because we all feel that need to say, no, I can't because of blah, blah, blah, blah, blah,
blah.

371
00:33:30,975 --> 00:33:33,307
And sometimes people wind up lying about it.

372
00:33:33,307 --> 00:33:34,428
You don't need to lie.

373
00:33:34,428 --> 00:33:36,699
It's just that no,

374
00:33:36,912 --> 00:33:40,773
not right now, you know, so no, thank you, you know.

375
00:33:40,814 --> 00:33:45,596
And the amazing thing is, actually people respect you more for doing that.

376
00:33:45,596 --> 00:33:55,920
You you show off as a leader when you respect your boundaries and not only does it
actually teach you and others to respect your boundaries, is it teaches them to respect

377
00:33:55,920 --> 00:33:57,000
their own.

378
00:33:57,321 --> 00:33:59,141
Lead by example.

379
00:34:00,082 --> 00:34:04,855
You know, there's so many lessons that we learn when we just slow down.

380
00:34:04,855 --> 00:34:10,780
Yeah, that's really interesting that the people please in the codependency.

381
00:34:10,780 --> 00:34:15,273
It's got a darker side to it, which you've alluded to there.

382
00:34:15,273 --> 00:34:17,185
But why do we do it?

383
00:34:17,185 --> 00:34:18,516
Why is it so prevalent?

384
00:34:18,516 --> 00:34:23,569
I mean, it's not just women, men do it as well, but I know it is more of a female trait.

385
00:34:23,630 --> 00:34:27,202
Why is it such a unhealthy and toxic thing?

386
00:34:27,202 --> 00:34:31,265
I've got to be really careful with this because...

387
00:34:31,277 --> 00:34:34,936
Yeah, why is it toxic and unhealthy, particularly the unhealthy bit?

388
00:34:34,936 --> 00:34:37,587
So first of all, why do we do it?

389
00:34:38,147 --> 00:34:41,339
mean, the starting point is it's programmed into us.

390
00:34:41,339 --> 00:34:55,075
And that's not intentionally, it's unintentionally and also meant with good intention in
the sense that, you know, our parents, in our schools, our peers, our colleagues, you

391
00:34:55,075 --> 00:35:00,499
know, for our culture, you know, our religions, you know, it can be so many different

392
00:35:00,499 --> 00:35:05,363
why we behave in that way, you know, that need to please.

393
00:35:05,423 --> 00:35:12,629
And some of it is, I mean, I know one of the reasons that I do is that I have this fear of
confrontation.

394
00:35:13,070 --> 00:35:20,996
And fear of confrontation is that, you know, if everybody's happy, then everything's fine.

395
00:35:21,337 --> 00:35:24,860
If people aren't happy, there's unpredictability.

396
00:35:24,860 --> 00:35:28,222
So if you're in that state where

397
00:35:29,081 --> 00:35:37,033
pleasing everybody, then you feel that everything is going to remain in that happy space
and everything's going to be good and all those kind of things.

398
00:35:37,033 --> 00:35:47,646
You've then also got the fact that as a kid, you get these statements, you're happily
playing with a toy and then another child perhaps takes it off of you and you want to take

399
00:35:47,646 --> 00:35:51,647
it back and they say, don't be unkind, let them have it, let them play with it.

400
00:35:51,647 --> 00:35:58,419
And it's like, Why aren't they corrected for?

401
00:35:58,649 --> 00:36:02,200
you know, taking it off as someone in the first place, you know.

402
00:36:03,200 --> 00:36:11,403
There's also this situation where you feel the need to say yes, because if you say no,
that you're not a very nice person.

403
00:36:11,863 --> 00:36:13,443
And that's not true.

404
00:36:13,443 --> 00:36:24,750
You know, if you're saying no all the time, you know, I get how someone will turn and say,
you know, nice person, but and also the other thing is, is that you've got that side of

405
00:36:24,750 --> 00:36:37,204
where you're always told, yes, and then also as cultures and in certain families, you've
got these attitudes where the women should be waiting on the men, that they're there to

406
00:36:37,204 --> 00:36:45,276
serve men or serve even their brothers or their sisters because they're older, all of
those kinds of things.

407
00:36:45,276 --> 00:36:49,077
they are literally that, they're programmed into us.

408
00:36:49,337 --> 00:36:53,168
And I think very hard to break some of these.

409
00:36:53,362 --> 00:37:00,455
patterns that are programmed into us and until you see it and you're aware of it, you
can't do anything about it.

410
00:37:00,455 --> 00:37:04,297
So it just becomes an instinct to act in that way.

411
00:37:04,317 --> 00:37:09,009
don't worry, I'll do it, you know, like, or, you know, it's fine, I'll sort it all out.

412
00:37:09,009 --> 00:37:14,211
You know, it's like, you know, I've got an event, I'll sort it out.

413
00:37:14,211 --> 00:37:16,322
You know, got an email to do, I'll sort it out.

414
00:37:16,322 --> 00:37:18,303
Got a phone call to do, I'll sort it out.

415
00:37:18,303 --> 00:37:20,390
know, cook a dinner

416
00:37:20,390 --> 00:37:22,992
God knows how many people, yeah, I'll do it.

417
00:37:22,992 --> 00:37:26,973
It's that programmed behavior.

418
00:37:27,374 --> 00:37:35,478
And the reason why it then ends up being toxic, it's toxic on you because we cannot drink
from an empty cup.

419
00:37:35,759 --> 00:37:45,564
And we need to have those times where we do practice self care and self love and self
compassion and take time out for ourselves.

420
00:37:45,825 --> 00:37:48,006
Even with our children, you

421
00:37:48,466 --> 00:37:51,367
constantly be there for their back and calls.

422
00:37:51,367 --> 00:37:54,669
So you do need to say times of it, do you know what?

423
00:37:54,669 --> 00:38:06,885
No, I'm having some hour, you know, an hour for myself to just go off, know, whether it's
sit in my garden and be quiet, go and do some exercise, go and have a walk, you know, run

424
00:38:06,885 --> 00:38:13,098
a bath, you know, put some bubble bath in it, you know, if you want to drink some wine

425
00:38:13,136 --> 00:38:20,392
You know, just I don't care what it is, you know, but I mean, I don't recommend that you
do treat yourself to a glass of wine every single time that you need to.

426
00:38:20,392 --> 00:38:25,847
But it's just practicing some self care and self love for yourself.

427
00:38:25,847 --> 00:38:37,678
mean, my daughter, the best thing that she ever said to me, we was having a massage, she
was a massage room therapist and I was having a massage.

428
00:38:37,678 --> 00:38:40,550
And one of the things I always used to do is

429
00:38:41,214 --> 00:38:49,298
I mean, I traveled all the time and unfortunately my husband's got chronic back injury and
fibromyalgia and my daughter's got fibromyalgia.

430
00:38:49,298 --> 00:38:59,722
And so I always wanted to come into the house, know, know, everything's fine, nothing to
see here, you know, all energized because I didn't want to bring home my crat because

431
00:38:59,722 --> 00:39:02,083
obviously they've got enough going on in their lives.

432
00:39:02,083 --> 00:39:09,706
I used to sit in the car, I'd have a cry in the car and the driveway then come in with
that, hey,

433
00:39:10,360 --> 00:39:20,825
And she was doing me a massage one day and while she was massaging me, I just started
crying and crying and crying and crying.

434
00:39:20,825 --> 00:39:23,287
And she was like, you know, why are you crying?

435
00:39:23,287 --> 00:39:25,048
And I explained what was going on.

436
00:39:25,048 --> 00:39:25,789
And she said...

437
00:39:25,789 --> 00:39:34,902
Have you ever, has it ever occurred to you mum that you don't allow us, you don't give us
permission to be able to ask if you're okay?

438
00:39:34,902 --> 00:39:50,466
You you don't give us permission to be able to support or help you because you always come
across as super strong and unless you allow us, empower us, then we never know how to.

439
00:39:50,466 --> 00:39:50,616
my god.

440
00:39:50,616 --> 00:39:50,967
It's

441
00:39:50,967 --> 00:40:00,705
gut a punch, know, gut punch and maybe realize that how selfish I was actually being
because I wasn't actually empowering them to help me.

442
00:40:00,705 --> 00:40:07,680
And that's where that sort of toxic behaviour comes in for yourself, not necessarily for
others but for yourself.

443
00:40:07,680 --> 00:40:17,070
But then, because you're tired, so you're exhausted, so stressed and anxious, then that
will then have an icon on your

444
00:40:17,070 --> 00:40:18,951
performance, the way in which you behave.

445
00:40:18,951 --> 00:40:22,542
You start being touchy with other people, you become impatient.

446
00:40:22,542 --> 00:40:30,545
You, you, as I say, you get resentful because they're not doing things.

447
00:40:30,545 --> 00:40:35,727
And, know, you make these assumptions that they actually know to help.

448
00:40:35,908 --> 00:40:38,229
And it's like, because we say, well, they should know.

449
00:40:38,229 --> 00:40:41,490
It's like, no, they don't know.

450
00:40:41,930 --> 00:40:43,611
Because you don't allow it.

451
00:40:43,611 --> 00:40:45,571
So that's how it then gravitates on you.

452
00:40:45,571 --> 00:40:46,924
So it

453
00:40:46,924 --> 00:40:48,516
impacts in so many different ways.

454
00:40:48,516 --> 00:40:58,122
You have just described my life in so many ways and thank you.

455
00:40:58,122 --> 00:41:02,564
It's an uncomfortable reminder of doing all of those things.

456
00:41:02,564 --> 00:41:03,285
Yes, I can do it.

457
00:41:03,285 --> 00:41:04,605
Yes, I can do it.

458
00:41:04,646 --> 00:41:05,486
You should know.

459
00:41:05,486 --> 00:41:14,742
I was, you know, they should have known and it's madness to think that if you don't tell
people, don't ask, they're not going to know that you need help.

460
00:41:14,742 --> 00:41:15,242
It is, isn't it?

461
00:41:15,242 --> 00:41:16,393
It's not being authentic.

462
00:41:16,393 --> 00:41:18,904
As you said, I might have to move.

463
00:41:19,404 --> 00:41:29,028
You're so busy people pleasing so you can keep it controlled, keep it safe, keep it all
where you know what you need.

464
00:41:29,149 --> 00:41:30,769
You're disempowering people.

465
00:41:30,769 --> 00:41:33,730
I I used to disempower my ex -partners and things.

466
00:41:34,451 --> 00:41:36,643
And then I had to go through the processor.

467
00:41:36,643 --> 00:41:37,923
Why did I do that?

468
00:41:37,923 --> 00:41:41,666
And then beat myself up and then realizing that I just didn't know better.

469
00:41:41,666 --> 00:41:49,769
and I had to stop, I had to consciously not beat myself up for that behaviour because I
didn't know better and then make those changes.

470
00:41:49,769 --> 00:41:58,207
it's, yeah, I think it's interesting because when I mentioned that on social media about
the unhealthy aspects of co -dependency, it's just like, no, I'm loving, I'm giving.

471
00:41:58,207 --> 00:42:03,840
It's delicate and I think you've described it so beautifully, so thank you for that

472
00:42:03,840 --> 00:42:10,526
I know people listening will be going through the same thing as me looking at it and
realising that, yeah, I did that.

473
00:42:10,526 --> 00:42:23,807
So how did you make sense of that realisation of like, wow, that is me and then mitigate
the beating yourself up or the shaming yourself or the guilty for disempowering because

474
00:42:23,807 --> 00:42:25,549
that's like the next step, isn't it?

475
00:42:25,549 --> 00:42:28,260
Yeah, it's an interesting thing really.

476
00:42:28,581 --> 00:42:43,319
I think like anything, it's that when you're on this journey to discovery, do, especially
if you've got that growth mindset, you read so many books, you listen to so many podcasts,

477
00:42:43,319 --> 00:42:51,925
you listen to anything associated with learning, really to just find, what is it that I'm
doing

478
00:42:51,925 --> 00:42:53,466
caused me to behave this way.

479
00:42:53,466 --> 00:43:02,011
I mean, one of them was, you know, the people, know, people pleading and trying to
understand what was called people pleader.

480
00:43:02,011 --> 00:43:05,993
And it's trying to understand what was driving those sort of patterns of behavior.

481
00:43:06,233 --> 00:43:18,260
But also, think, you know, I mean, my husband actually, despite him being medically
retired for so long, he practiced NLP.

482
00:43:18,320 --> 00:43:19,899
And of course, there's a lot

483
00:43:19,899 --> 00:43:27,131
you know, books associated that that helps you to sort of start understanding some of the
things that you're actually doing.

484
00:43:27,171 --> 00:43:34,973
And, you know, the biggest thing was this whole realization that, you know, external
factors, they're always going to come in, it doesn't matter.

485
00:43:34,973 --> 00:43:39,574
In any walk of life, you will have external factors that come in.

486
00:43:39,774 --> 00:43:49,457
And for anybody that has practice or is aware of neuro linguistic programming, why not,
they call it something so long beyond me, but there you go.

487
00:43:49,627 --> 00:44:05,549
But when you start studying that and you realize that you do sort of generalize, filter,
you delete, and all of these different things, you realize that whatever those external

488
00:44:05,549 --> 00:44:17,187
factors are, the only person that can change the way in which you, and I say, react or
respond to it, is yourself.

489
00:44:17,885 --> 00:44:29,831
So the only way that you can understand what's causing you to behave in that way is be
able to create awareness of some of your behaviors, the way in which you're behaving on a

490
00:44:29,831 --> 00:44:31,552
day -to -day basis.

491
00:44:31,552 --> 00:44:37,756
So you can start asking yourself questions about, why did I do that?

492
00:44:37,756 --> 00:44:46,640
When my stress levels start going up and getting elevated, when I snapped up my loving
son, but as a way

493
00:44:47,739 --> 00:44:52,533
been able to elevate my responses quite quickly.

494
00:44:54,235 --> 00:44:59,119
Why was I in this specific event, feeling like this?

495
00:44:59,119 --> 00:45:09,688
When you start asking those questions, the more questions you ask yourself, then the more
you start understanding yourself and where it's coming from, why you did that, the

496
00:45:09,688 --> 00:45:11,420
decisions and the connections.

497
00:45:11,420 --> 00:45:14,732
So then you can then start thinking about, what can I do differently?

498
00:45:14,732 --> 00:45:23,437
How can I reframe the way in which I reacted and be able to take that step back?

499
00:45:23,437 --> 00:45:36,584
that's where this being able to stop and slow down and breathe and take time to sort of
think about, well, okay, how can I respond to this differently?

500
00:45:36,604 --> 00:45:40,050
And sometimes it, you know, in the moment it's hard.

501
00:45:40,050 --> 00:45:50,430
But if you can sort of take a step back afterwards and go, right, okay, well, if this
happens again, I know it's going to happen again with certain individuals, it's definitely

502
00:45:50,430 --> 00:45:51,310
going to happen.

503
00:45:51,310 --> 00:45:54,510
So how can I respond to them in a controlled way?

504
00:45:54,510 --> 00:45:58,050
So you're taking about 100 % control of that situation.

505
00:45:58,050 --> 00:46:02,650
You know, even the worst thing that we often do is that people fear conflict.

506
00:46:02,650 --> 00:46:09,980
And the reality is, is that when you avoid it, you're actually not in a win situation.

507
00:46:09,980 --> 00:46:12,511
you're always in a lose situation.

508
00:46:12,972 --> 00:46:18,296
And yes, there are times when you can turn around and say, actually, this is getting out
of control.

509
00:46:18,296 --> 00:46:19,637
It's not certain either.

510
00:46:19,637 --> 00:46:25,000
So now we both need to take a step back to take time out to think about it.

511
00:46:25,061 --> 00:46:29,564
And then when you come back later on, you come back in a more controlled manner anyway.

512
00:46:29,564 --> 00:46:32,186
So you've had time to reflect on what they've said.

513
00:46:32,186 --> 00:46:34,608
You've had time to reflect on what you said.

514
00:46:34,608 --> 00:46:38,170
Then you're able to come back in that space of control and

515
00:46:38,774 --> 00:46:51,472
you show up as a leader in those situations, not just as a leader in a work environment,
but within your family and your friends, you know, someone that people will follow rather

516
00:46:51,472 --> 00:46:56,095
than that individual that's always in the emotional, as I call it, the emotional monkey.

517
00:46:56,095 --> 00:47:04,738
And not just as an emotional monkey, you know, that person that the ego takes over or you
start

518
00:47:04,738 --> 00:47:11,361
you know, second guessing what somebody else is saying, you you start becoming as that one
that's always draining the room.

519
00:47:12,122 --> 00:47:22,207
When you have more control over what it is you're saying and understanding where it comes
from and the control is back there, then you then show up in a way where you are more

520
00:47:22,207 --> 00:47:22,888
controlled.

521
00:47:22,888 --> 00:47:28,931
People want to follow you, you know, you've got more structure, more clarity, more focus,
you know, so many things.

522
00:47:28,991 --> 00:47:31,312
So there's so many things that you can do.

523
00:47:31,312 --> 00:47:34,794
But that awareness is the key thing, isn't it?

524
00:47:34,883 --> 00:47:45,869
I'd say it's hard to find that awareness when we're so busy rushing around, being busy
doing, being human doings, running around, fixing, saving, rescuing, making money.

525
00:47:45,869 --> 00:47:54,475
And yeah, not looking after ourselves, as he said, not slowing down, not taking the dog
for a walk and having a chat with it when you get

526
00:47:54,475 --> 00:47:55,936
We've got it all wrong somewhere, haven't we?

527
00:47:55,936 --> 00:47:56,416
Somewhere...

528
00:47:56,416 --> 00:47:57,687
I got a t -shirt.

529
00:47:57,687 --> 00:47:59,519
Somewhere something has gone terribly wrong.

530
00:47:59,519 --> 00:48:05,504
I'm not wearing it today, obviously, but I think I should wear that more often because
somewhere something went terribly wrong.

531
00:48:05,504 --> 00:48:20,984
You know, taking that point, I mean, I think in schools, there are three things that
should be taught in schools, just as part of the curriculum, and it would save so much

532
00:48:20,984 --> 00:48:27,168
stress, anxiety and burnout, not just as, you know, adults, but in schools as well.

533
00:48:27,168 --> 00:48:31,310
It would help us and kids to have much healthier.

534
00:48:31,436 --> 00:48:36,509
lives, you know, instead of having all of that anxiety and anger that's built up.

535
00:48:36,529 --> 00:48:48,606
And one of them, I believe, is emotional freedom technique, which for anybody that doesn't
know, it's effectively like tapping, which is on the meridians of, you know, the same sort

536
00:48:48,606 --> 00:48:53,758
of locations that you've got your for acupuncture, you know, the tapping points.

537
00:48:53,818 --> 00:49:00,802
And it teaches you to be able to process things in a healthier way, you know, bring your
stresses down.

538
00:49:01,132 --> 00:49:09,246
there is no risk to it, anybody can learn it no matter what age they are so it's really
good for helping them from that side of it.

539
00:49:09,246 --> 00:49:13,528
The other thing is it's actually learning to breathe properly.

540
00:49:13,528 --> 00:49:23,533
You know so often we're told to breathe and pull in our belly rather than really if you're
breathing properly and you're breathing into your belly and your belly is ballooning and

541
00:49:23,533 --> 00:49:24,885
you're learning to actually

542
00:49:24,885 --> 00:49:30,929
You know, it helps you to de -stress in those moments which helps you to get more clarity.

543
00:49:30,970 --> 00:49:38,466
Learning, you know, as I say, to manage conflict in a constructive way rather than a
destructive way.

544
00:49:38,466 --> 00:49:42,119
So you're having healthy conversations, you know, just doing those three things.

545
00:49:42,119 --> 00:49:50,515
And finally, it's learning that it is okay to say no and you can set healthy boundaries.

546
00:49:50,655 --> 00:49:57,190
And those four, and I don't know, said three first of all, but I think those four things,
I think it would help.

547
00:49:57,190 --> 00:49:58,744
Can you imagine what schools would be

548
00:49:58,744 --> 00:50:00,755
Yeah.

549
00:50:00,755 --> 00:50:01,266
I love that.

550
00:50:01,266 --> 00:50:04,738
Those four are so important, aren't they?

551
00:50:04,738 --> 00:50:14,825
And the breathing one, as you did that, I suddenly realised, yeah, I'm sitting straight,
tummy in, it's just like, now I breathe, it's like, yeah, it's all there, but it's

552
00:50:14,825 --> 00:50:15,955
comfortable.

553
00:50:16,716 --> 00:50:19,238
Shoulders sag, just relax, breathe.

554
00:50:19,238 --> 00:50:19,859
Yeah.

555
00:50:19,859 --> 00:50:23,092
And just calm down and get more present again.

556
00:50:23,092 --> 00:50:24,292
Who knows?

557
00:50:24,413 --> 00:50:26,374
I know we've got a mutual friend who

558
00:50:26,524 --> 00:50:27,355
works with kids.

559
00:50:27,355 --> 00:50:32,892
So maybe she can implement that kind of stuff into those schools or into the classes and
things that she does.

560
00:50:32,892 --> 00:50:39,325
be absolutely brilliant if schools could do that, know, part of their practice.

561
00:50:39,525 --> 00:50:50,140
And I think it would be not only great in schools, it would be great for parenting, it
would be great in the workplace, it would have so many different benefits that it could

562
00:50:50,140 --> 00:50:54,912
have by introducing those, you know, four simple strategies.

563
00:50:55,393 --> 00:50:58,365
Yeah, life would be so much easier, wouldn't

564
00:50:58,365 --> 00:51:00,196
And then we'd find something else to complicate it.

565
00:51:00,196 --> 00:51:01,367
But that's part of being human.

566
00:51:01,367 --> 00:51:06,120
We get to a level, we learn something and then there's the next thing to learn.

567
00:51:06,120 --> 00:51:08,031
And then there's the next thing to learn.

568
00:51:08,952 --> 00:51:11,663
I think it's remarkable.

569
00:51:11,663 --> 00:51:18,277
I do think my generation, it was very, very different to the current kids and things like
that.

570
00:51:18,277 --> 00:51:23,160
There's much more authenticity rather than this attachment,

571
00:51:23,518 --> 00:51:33,304
need things like that, but it makes it more difficult because they're perceived as unruly
and not paying attention and things, but really they're just being truer to themselves.

572
00:51:33,304 --> 00:51:38,082
So they've got their own journeys to make sense of as well.

573
00:51:38,082 --> 00:51:52,064
And it's interesting that you say that because I mean, one of the key parts of my program,
the freedom transformation formula, which I love, is about helping people to rediscover

574
00:51:52,064 --> 00:51:52,554
their why.

575
00:51:52,554 --> 00:52:02,682
Because one of the biggest things that I've discovered is that, you know, particularly
what we're up to now, as the generation said, I lose track of all of them now.

576
00:52:02,863 --> 00:52:07,126
you know, working backward from the millennials, they are

577
00:52:07,126 --> 00:52:21,230
very much focus within organizations and business on focusing on the purpose, know, being
connected to their values and their beliefs, because unless they're aligned, that's when

578
00:52:21,230 --> 00:52:22,550
it becomes unbalanced.

579
00:52:22,550 --> 00:52:32,453
And that's where some of the behaviors kick in and the frustrations and feeling like it's
Groundhog Day and just like life's on repeat, you know, that cycle.

580
00:52:33,153 --> 00:52:37,026
And, you know, so often they'll just leave an organization.

581
00:52:37,026 --> 00:52:43,796
they will walk, you know, they're there maybe for a year, two years, you know, whereas,
like I said, I was there for 23 years.

582
00:52:43,796 --> 00:52:53,766
Now half of my organization, particularly my age group and upwards, you know, they've been
there, it's almost like they've been born on the end of a paper machine.

583
00:52:53,766 --> 00:53:01,866
And then they was there forever, you know, and so often with organizations, that's what
actually happened.

584
00:53:01,866 --> 00:53:07,058
But now with, you know, youngsters, they are fit with their feet, they're not happy.

585
00:53:07,210 --> 00:53:09,541
And they don't like what the environment is.

586
00:53:09,541 --> 00:53:11,722
They don't feel they've got a purpose.

587
00:53:11,722 --> 00:53:13,292
They don't feel it's connected to their values.

588
00:53:13,292 --> 00:53:15,483
They go, I'm leaving.

589
00:53:15,483 --> 00:53:17,514
I just don't want to be here anymore.

590
00:53:17,514 --> 00:53:18,594
And they do it.

591
00:53:18,594 --> 00:53:31,078
So the question we have to ask any leader, doesn't matter what type of business it is, how
are you going to keep the next generations

592
00:53:31,446 --> 00:53:40,973
Because if you don't, you do not change your behavior, if you do not nurture your teams,
if you don't give them any values, if you don't empower them, if you don't motivate them,

593
00:53:41,655 --> 00:53:43,756
you're not going to be able to keep your business.

594
00:53:44,077 --> 00:53:45,278
That's the fact.

595
00:53:45,278 --> 00:53:48,390
That is what will happen because they're not going to accept it.

596
00:53:48,390 --> 00:53:49,811
They're not accepting it.

597
00:53:49,811 --> 00:53:51,322
And you know what, Hamish?

598
00:53:51,443 --> 00:53:59,529
Since COVID, with people in our age group and above, and maybe younger, probably in the
sort of mid -forties,

599
00:54:01,518 --> 00:54:12,091
Where they had not had to, where they were put in a situation where they spent time at
home and they could spend time with their families and start spending time with their fans

600
00:54:12,091 --> 00:54:18,323
and start being present, even more so they've gone enough is enough, I'm not accepting
this anymore.

601
00:54:18,323 --> 00:54:20,584
So they're leaving and thinking of their fate.

602
00:54:20,584 --> 00:54:28,386
There are more businesses, entrepreneurs that have actually been generated since COVID
than there's ever been.

603
00:54:28,386 --> 00:54:29,646
And actually,

604
00:54:30,028 --> 00:54:32,700
There's more women as well.

605
00:54:32,720 --> 00:54:42,008
So it's almost doubled, or in fact I think, troubled, the amount of women that have gone
into business on their own and said, I'm not doing this anymore, that I'm done.

606
00:54:44,061 --> 00:54:45,363
I think that's wonderful.

607
00:54:45,363 --> 00:54:49,218
You work in this sphere, you see this all the time, do

608
00:54:49,218 --> 00:54:51,610
Yeah, yeah, yeah, most definitely.

609
00:54:51,610 --> 00:54:56,324
mean, even with, you know, I I think I mentioned that I'm part of the Speaker Academy.

610
00:54:56,324 --> 00:55:02,229
And so one of the things I do is coach people in how to present on the stage and create
their own frameworks.

611
00:55:02,229 --> 00:55:13,438
And quite often, there is a line share of that audience, ex -corporates that have said,
I'm done, I've had enough, I don't want this anymore.

612
00:55:13,678 --> 00:55:16,861
So, you know, they're thinking with their feet.

613
00:55:17,173 --> 00:55:23,037
and they're taking up opportunities to actually create their own businesses and do what
they love.

614
00:55:23,117 --> 00:55:33,784
And being a part of that, being able to actually help them to discover what it is they
truly love, because after all, we only have one life.

615
00:55:33,825 --> 00:55:43,172
as I say, be more dragonfly, live life with passion, purpose, joy, and most of all, for
the fall.

616
00:55:43,172 --> 00:55:45,345
and what better way to do it?

617
00:55:45,345 --> 00:55:47,231
We have one crack of the whip, don't we, Hamish?

618
00:55:47,231 --> 00:55:48,453
Let's enjoy it.

619
00:55:48,963 --> 00:55:50,163
Absolutely.

620
00:55:50,284 --> 00:55:52,225
I think that's lovely.

621
00:55:52,225 --> 00:55:58,609
I love the fact that you've gained all that experience in that arena that you walked from.

622
00:55:58,609 --> 00:56:08,085
Okay, well, you left and you're helping people to go back to that arena, but with
boundaries and self -pride and self -respect.

623
00:56:08,085 --> 00:56:11,017
And that's just so empowering, isn't it?

624
00:56:11,017 --> 00:56:12,808
I mean, that must...

625
00:56:13,008 --> 00:56:20,048
That must get you up at five o 'clock in the morning and sometimes get you to bed at half
past 11 at night because it's like, I'm having fun.

626
00:56:20,048 --> 00:56:23,308
And when you have fun, you're energized and you're empowered.

627
00:56:24,115 --> 00:56:27,737
Yeah, I mean, you know how it is.

628
00:56:28,317 --> 00:56:40,322
It is tough being an entrepreneur, in fact, but when you've actually found your passion,
what it is that drives you every single day, and it does motivate you, it's like you're in

629
00:56:40,322 --> 00:56:42,283
a compass.

630
00:56:42,363 --> 00:56:50,406
And, you know, even on the toughest day, you still feel motivated, you still feel
energized, you still say, can do this.

631
00:56:50,406 --> 00:56:52,727
And that's the thing that keeps you going.

632
00:56:54,059 --> 00:56:57,750
with adversity and resilience and consistency.

633
00:56:57,750 --> 00:57:13,055
But the important thing that I do encourage, I truly encourage is that no matter what
happens, even as an entrepreneur or a business owner or a leader is that you do need to

634
00:57:13,055 --> 00:57:17,926
remember to stop, slow down, take time out.

635
00:57:17,926 --> 00:57:20,747
Because if you do do that, you

636
00:57:20,747 --> 00:57:22,907
to half past 11 every single night.

637
00:57:22,907 --> 00:57:28,927
If you do get up at five o 'clock every single morning, there's only so long that you can
keep that up.

638
00:57:28,927 --> 00:57:39,607
So you still need to be mindful of yourself and be aware of what your daily life is
looking at and ask yourself, why am I working till late at night?

639
00:57:40,107 --> 00:57:46,613
Because you can keep on sort of doing the do, do, do, do, do.

640
00:57:47,007 --> 00:57:53,655
but it's not going to be serving you a long time and you're not going to be able to
sustain it no matter how motivated and energized you are.

641
00:57:54,880 --> 00:58:00,047
Yeah, yeah too much doo doo doo you'll be in the doo doo doo, won't you?

642
00:58:00,571 --> 00:58:01,512
Yes, indeed.

643
00:58:01,512 --> 00:58:09,689
Yes, start being a human being and also remember that human connection is absolutely
fundamental with it as well.

644
00:58:09,689 --> 00:58:16,076
So if you get locked away in your room all of the time and not actually connecting with
others, that's not serving you either.

645
00:58:16,076 --> 00:58:16,917
Brilliant.

646
00:58:16,917 --> 00:58:18,318
Keely, this has been fabulous.

647
00:58:18,318 --> 00:58:18,959
Thank you.

648
00:58:18,959 --> 00:58:30,048
I think you've shared some real gems and some insight and you've dared to tell people your
story of breaking down.

649
00:58:30,048 --> 00:58:33,261
And thank you for that because there's a lot of embarrassment.

650
00:58:33,261 --> 00:58:35,343
There's a lot of, you know, I couldn't do that.

651
00:58:35,343 --> 00:58:36,013
I wouldn't want that.

652
00:58:36,013 --> 00:58:37,845
It just be my idea of absolute hell.

653
00:58:37,845 --> 00:58:39,356
But you've owned it.

654
00:58:39,356 --> 00:58:43,239
And you said that allowed you to make sense of everything that you've

655
00:58:43,571 --> 00:58:48,508
brought with you, you've looked back and thought, I learned how to do this, this and this
and this.

656
00:58:48,508 --> 00:58:51,631
I also learned how to look after myself and now you're empowering others.

657
00:58:51,631 --> 00:58:57,340
think that is really genuinely wonderful and I really wish you all the best for that.

658
00:58:57,340 --> 00:58:58,480
So thank you.

659
00:58:59,232 --> 00:58:59,882
My pleasure.

660
00:58:59,882 --> 00:59:04,333
And yeah, thank you for allowing me space to be on here.

661
00:59:04,414 --> 00:59:08,235
I've really enjoyed it and I've loved your questions.

662
00:59:08,455 --> 00:59:12,836
And this is for everybody that's listening.

663
00:59:12,836 --> 00:59:21,439
If you want to take a personal boundaries quiz, Hamish will be sharing it in the link,
I'll be sharing it others.

664
00:59:21,439 --> 00:59:24,790
And it's an opportunity for you to just evaluate.

665
00:59:25,346 --> 00:59:30,164
whether you are setting personal boundaries or maybe that little people pleaser is
slipping in.

666
00:59:30,164 --> 00:59:34,282
it's a great opportunity to just assess where you're at right now.

667
00:59:34,282 --> 00:59:36,735
Brilliant, well we will definitely put that in the show notes.

668
00:59:36,735 --> 00:59:40,860
So where can people find that and where can people find out more about you, Keely?

669
00:59:41,423 --> 00:59:45,166
So obviously I'll share the personal boundaries quiz with you.

670
00:59:45,827 --> 00:59:50,401
But equally, I'm everywhere, should I say.

671
00:59:50,401 --> 00:59:56,575
So I'm on LinkedIn as Keely Woolley and also on Facebook.

672
00:59:56,656 --> 01:00:06,354
I also have a podcast called Let's Thrive and Shine Beyond Belief, because at end of day,
we're all limitless, aren't we, Hamish?

673
01:00:06,354 --> 01:00:10,487
So it's only that little pearl in our head that stops us.

674
01:00:10,651 --> 01:00:18,570
and on Instagram and TikTok and X otherwise known as Twitter.

675
01:00:18,570 --> 01:00:31,054
Why it was ever changed to X is beyond me but it'll be as meta more with no E for success
so as you can imagine always associated to the dragonfly.

676
01:00:32,734 --> 01:00:36,346
Yeah, I think your logo is beautiful and I love the dragonfly.

677
01:00:36,346 --> 01:00:37,077
It's so elegant.

678
01:00:37,077 --> 01:00:37,967
Yeah.

679
01:00:38,328 --> 01:00:39,368
Fabulous.

680
01:00:39,368 --> 01:00:40,589
Thank you.

681
01:00:40,589 --> 01:00:42,160
And then one last question.

682
01:00:42,160 --> 01:00:51,907
I think I know the answer to this, but what did you learn from your awakening and making
sense of how you had to change?

683
01:00:51,907 --> 01:00:52,787
Stop.

684
01:00:53,669 --> 01:00:54,969
Slow down.

685
01:00:55,450 --> 01:00:56,751
Be present.

686
01:00:57,212 --> 01:00:58,813
Enjoy the moment.

687
01:00:58,814 --> 01:01:04,289
And most of all, live a happy, very fulfilling life.

688
01:01:04,289 --> 01:01:05,120
Brilliant.

689
01:01:05,120 --> 01:01:05,980
Yep.

690
01:01:06,200 --> 01:01:07,032
Absolutely resonate.

691
01:01:07,032 --> 01:01:08,644
think that is fantastic.

692
01:01:08,644 --> 01:01:09,845
Thank you ever so much, Keely.

693
01:01:09,845 --> 01:01:11,036
That was really, really super.

694
01:01:11,036 --> 01:01:12,287
Thank you for your time.

695
01:01:12,570 --> 01:01:13,298
And thank you.

696
01:01:13,997 --> 01:01:18,357
Thank you for listening to this episode of The Crucible: Conversations for the Curious.

697
01:01:18,357 --> 01:01:26,997
If these powerful stories of transformation resonated with you, be sure to like, subscribe
and share this show with anyone who you think could do with a dose of inspiration for

698
01:01:26,997 --> 01:01:27,937
their own journey.

699
01:01:27,937 --> 01:01:34,517
I would really appreciate it if you could make any comments on your favourite podcast
platform as well, that helps me reach more people.

700
01:01:34,517 --> 01:01:37,977
All the important links and information are in the show notes below.

701
01:01:37,977 --> 01:01:40,712
Thank you very much for listening and catch up with you soon.