114. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 5

Do our processes, training, and marketing really align with what our customers care about most?

In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.

Tune in to hear about the one that probably costs us more money than any other!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.

To get the Zoom and other details, just send a quick, introductory email to [e-mail] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-ses

What is Service Industry Success?

Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.