A leader from one of Australia's biggest banks called Andrea Clarke with a problem. 5000 employees. 1 AI tool. 0 opens.
Not one person had clicked the app.
Andrea's response wasn't to talk about technology. It was to talk about fear. Because what that leader was really dealing with wasn't a training gap or a communication failure. It was something older and more fundamental: we are not wired for change. We are wired to protect what we have, conserve energy, and stay exactly where we feel safe.
Status. Identity. The quiet confidence of knowing how to do your job well. AI doesn't just threaten people's roles. It threatens all of it at once.
Andrea Clarke is one of Australia's leading voices on change leadership, and in this Bite Size she makes a case that most leaders aren't ready to hear: the problem with your AI rollout started before you introduced the tool. You skipped the conversation people actually needed.
Still on the fence? Andrea has these words: Redeploy yourself before AI redeploys you.
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