My Curious Colleague ~ CPG CX

Welcome my colleague Adrienne C. Valpyto the My Curious Colleague šŸ” #CPGCX Podcastā€¦!In S4 E72, I talk with Adrienne Valpy, a former Social Media Consumer Care in the Consumer Relations space. Sheā€™s currently Senior Marketing Manager at Avantive Solutions.
In my humble opinion, Adrienne is a ā€œPioneerā€ in the Social Media Consumer Care space digging in, learning along the way and honing her Best Practices. She shares her thoughts on Hiring tips (THINK: How is writing skill set different in the Social Media Space), scrappy/cost efficient ways to monitor branded SM channels- some even freeā€¦!, among other tips and Best Practices.
šŸ“ƒWe also talk about the often considered dirty word ā€“ DOCUMENTATION ā€“ and how planning and documenting the ways forward in the event of a situation to Protect Brand Reputation or in support of Crisis Situation is the Key to Success.
Adrienneā€™s volunteer organization shout-out goes to www.realpurpose.org Ā - a nonprofit that gives back to people and local organizations who may be going through temporary times and need some help.
Also, follow Adrienneā€™s personal account for book lovers of fiction & nonfiction: @Read.Gram.Repeat.
Do take a listen to Adrienne's episode now...! Links in the comment section.
#MyCuriousColleague #CPGCX #custserv #CPGindustry #socialmediacustomerservice #consumerengagement #consumerrelations #BusinessPodcast #startups

---

Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message

Show Notes

Welcome my colleague Adrienne C. Valpyto the My Curious Colleague šŸ” #CPGCX Podcastā€¦!In S4 E72, I talk with Adrienne Valpy, a former Social Media Consumer Care in the Consumer Relations space. Sheā€™s currently Senior Marketing Manager at Avantive Solutions. In my humble opinion, Adrienne is a ā€œPioneerā€ in the Social Media Consumer Care space digging in, learning along the way and honing her Best Practices. She shares her thoughts on Hiring tips (THINK: How is writing skill set different in the Social Media Space), scrappy/cost efficient ways to monitor branded SM channels- some even freeā€¦!, among other tips and Best Practices. šŸ“ƒWe also talk about the often considered dirty word ā€“ DOCUMENTATION ā€“ and how planning and documenting the ways forward in the event of a situation to Protect Brand Reputation or in support of Crisis Situation is the Key to Success. Adrienneā€™s volunteer organization shout-out goes to www.realpurpose.org Ā - a nonprofit that gives back to people and local organizations who may be going through temporary times and need some help. Also, follow Adrienneā€™s personal account for book lovers of fiction & nonfiction: @Read.Gram.Repeat. Do take a listen to Adrienne's episode now...! Links in the comment section. #MyCuriousColleague #CPGCX #custserv #CPGindustry #socialmediacustomerservice #consumerengagement #consumerrelations #BusinessPodcast #startups --- Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message

What is My Curious Colleague ~ CPG CX?

My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities... !