Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business

MetCredit is creating a new collection team for a significant new client, and Murat Akbay was promoted to manage it. Murat talks about how training works, why collections is so effective for businesses, and why he needs you on his team.

Show Notes

Every episode of overdue advice is aimed at providing business leaders perspective on how and why debt collection can have a positive effect on your business’s cash flow and customer relationships. By the time some companies contact MetCredit, the pressure of receivables is extreme. MetCredit can usually start collecting within a few days. If it’s a larger client, MetCredit scales up to accommodate the workload. 

Recently, MetCredit landed a significant new client. Collection Supervisor Murat Akbay was just promoted and he’s MetCredit’s newest collections manager for its newest client. In fact, everything is so new, Murat just got an office, and is hiring a new collections team. Murat’s team needs people!

In this episode, we pull back the curtain on how MetCredit scales up to prepare a collections team, and how the first thing new debt collectors learn is MetCredit’s ethical framework which is, first and foremost, about respect.

Near the end of the conversation, Christina Huijsink from MetCredit’s HR department pops in to shed some light on some of the benefits of working at MetCredit. 

What is Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business?

Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it!

Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.