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Jennifer Plummer: Welcome to interface
a podcast where we connect technology

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and culture through conversation.

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Interface is brought to you by
empower at pros, empower is dedicated

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to attracting, developing, and
retaining black talent at pros.

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Pros helps people and companies
outperform by enabling smarter

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selling in the digital economy.

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I'm your host, Jennifer Plumer.

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I'm here today with Sierra Barnes.

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Hey and Matthew couldn't be with us today.

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Um, but the three of us are
the interface podcast group.

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And today our guest is Marcus
Manning, Chief Technology Officer

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at Smart Financial Credit Union.

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Thank you so much for being with us today.

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Marcus Manning: Thanks for having me.

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Jennifer Plummer: All right.

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So, uh, we like to start
out with basically, you

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know, your, your life story.

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Could you share with us how
you got into technology?

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Was it something you were into
as a little kid or you kind

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of grew into it later in life?

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Uh, you know, please share your story.

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Marcus Manning: Sure.

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So it started out, my dad was a
computer operator for NASA for 30

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years and he brought us to his job
one day and we went to a vault.

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I'm like, well, what is this dad?

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He's like, well, I can't let you go in
there because that's mission control.

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But I can tell you that this
is where I work every day.

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I said, okay, well, what do you do?

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He said, well, I program
the space shuttle.

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I'm like, wow my dad has a
really, really, really cool job.

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So I decided, you know, since he won't
let me in this ball and let me see me

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being the curious person that I am,
I'll just learn how computers work.

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So started putting my first
computer together in the garage.

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Jennifer Plummer: How old
were you at that point?

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Marcus Manning: That was
around, I'd say that was 16.

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Yeah.

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So, and I want, that was the old 2
86 models and I won't date myself,

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but yeah, so I made a buddy of my,
in the garage kind of tinkering and,

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uh, we, we built our first computer.

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So that was something that
was really interesting to me.

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So went to college, studied computer
science, got a degree in computer science.

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Um, I can tell you that was
probably one of the toughest things

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that I've accomplished, cuz I
see, okay computer science that

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really doesn't go together to me.

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But once I got in and once I
started, it was like, okay, this is

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something that's, it's difficult,

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it's a challenge.

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But it's something that I
was really intrigued with.

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So got a bachelor's degree in computer
science, uh, with a math minor.

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And then I started my career
out doing contract work.

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So I did a little bit of coding.

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I won't tell you what version,
but visual, basic and C and,

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uh, some C plus plus with AT&T.

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And then I quickly realized
that, you know, Hey, I need

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some, some people interaction.

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I mean, it's good to write code.

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You know, it, it's good to, you
know, produce these nice products,

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but the people interaction is
really what I was looking for.

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You know, how do I marry the
technology and the computer science

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background with the interaction
and the people skills that I have.

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So I decided to go down
the service delivery route.

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So I went into the network administration,
Microsoft certified engineering role.

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So I was network engineer
for about three years.

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And then one of my mentors
said, you know, Hey, are you

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interested in leadership position?

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Now, mind you you know, not necessarily
fresh outta college, but you know,

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three years or so outta college.

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And I was part of a fraternity in
college, you know, shout out to the bros.

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So I was the president of
the organization in college.

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So I was like, okay, well, yeah,
I do have some leadership roles,

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you know, high school, student
council, things of that sort.

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So, um, but managing a team of 35
with three years of experience, it

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was again a challenge, but it was one
of those things that I was up for.

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So that's really how I got
into a leadership role.

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Um, and it just so happened to
be another African American.

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He gave me an opportunity and when he
gave me that opportunity to lead the team,

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That's really where my journey started
as far as a leader in the IT industry.

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Jennifer Plummer: Awesome.

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Awesome.

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So describe for our listeners, you know,
what does a chief technology officer do?

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I know perfectly what it's, what
the CTO does, but for our listener,

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please explain kind of like maybe not
day to day or, you know, in general,

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what are your responsibilities?

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Marcus Manning: Sure.

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Yeah.

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And, and, and some days, I mean, depending
on what fires I have to put out, I

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don't even know what that looks like.

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so, but as far as my responsibilities
on paper, I'm responsible for

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the innovation roadmap for the
smart financial credit union.

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I'm also responsible for the IT
operations side of the house,

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uh, for smart financial as well.

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So keeping the lights on infrastructure,
data centers, digital experience,

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mobile experience, as well as the
day to day operations of keeping

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the lights on, as I mentioned.

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Also responsible for the digital roadmap.

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So as we all know, you know, you, you,
you hear digital transformation, you

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hear crypto, you hear Bitcoin, you
hear blockchain, all the nice, cool

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technologies that's out there where
the organization is looking at me.

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It's like, okay, Marcus, what is that?

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Do we need it?

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Do we need to buy it?

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Is it gonna work for us?

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So that's, that's part of
my responsibility as well.

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And then on a DevOps perspective.

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So we don't have a necessarily, um, a
development shop, but I am responsible

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for the hiring of coders when needed,
and then also finding partners

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that are needed in that space as.

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Jennifer Plummer: It's it's funny.

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You talk about being in the
technology industry, but like

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almost every business, right.

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Has their digital side and
someone needs to be, you know,

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driving the goals of that as well.

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You know, like obviously like IBM
or Facebook is like, oh, this is a

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technology come cause our product
is technology for a bank, um, right.

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You know, I'm, I'm assuming that's
a large part of your interaction

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with your customers at this point
is through mobile or your website

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or, you know, whatever these days.

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Marcus Manning: Absolutely.

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Absolutely.

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And, and we're at a point now
where we really want to, uh, not

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necessarily be on the bleeding
edge, but at least cutting edge.

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Right.

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Because you know, it's all about
the member and if the member is not

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happy, there are so many different
other opportunities out there.

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You they'll go across the street,
they'll go to wallet or they'll

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go to Z, they'll go to SoFi.

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Like why do we even need a
financial institution anymore?

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There are other technologies
that are out there for me.

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So we need to make sure that we're
making that member base happy and be

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sure that we're providing the tools
that they need in order for their member

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experience to be somewhat pleasant,

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and rapid as well.

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So, you know, you don't wanna spend
two hours, you know, old school at a

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teller line when you can just really
go online five minutes and off you go.

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So yeah.

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Yeah.

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That digital experience and that
innovation piece is extremely

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important.

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Jennifer Plummer: Yeah.

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These days I don't even wanna
go to, to the drive through ATM.

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I'm like, this is takes too long.

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Like why can't I just,

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Marcus Manning: yeah.

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Some people's like, don't, don't
wanna to a teller just wanna go

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in and see how much money I have.

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See if I can go buy the
nice bag that I saw.

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Jennifer Plummer: ..So you mention, I
think this is a good point I wanna dive

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into is cuz I think the perception might
be that people in technology don't really

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have people skills, but you actually,
you took a pivot, you were like, I, I

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wanna take advantage of my people skills.

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Is there more you can share about
how your previous experiences you're

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using today in the role you're in?

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Marcus Manning: Absolutely.

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And that was something that, again,
I, I, I realize early on is that,

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you know, I do have strong people
skills and in order for technology to

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be of value to any organization, it
has to be appropriately articulated.

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I mean, if I talk about the bits and the
bites and infrastructure as a service and

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software, as a service, you know, to the
average Joe, you know, to the marketing

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executive, even to the CEO like Marcus,
I have no idea what you're talking about,

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but if you, if you have the ability to
articulate that in business terms and

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help the business really connect the dots.

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Then that's when you have that aha moment.

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Right.

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So I really figured out that,
okay, if I can take, you know,

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the bits and bites that I know and
translate it and articulate that

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to business outcomes, that's really
adding value to any organization.

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I mean, it could be the
grocery store in Kroger's.

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If you don't know how to work, the
KIOSK, you can't buy your groceries.

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Right.

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Well, I can go behind there
and say, you know, Hey, do

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control out, delete control C.

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And the cashier's gonna look at, like
mark says, I have no idea what you're

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talking  well, if you go in, if you
do the barcode and you scan this

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and then your payment's gonna come
up, that makes more sense to them.

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So once I got to that point, I found that
there was a niche because I've talked to

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people that on somewhat the cusp of being
very, very, very brilliant, but they

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can't hold the too many conversation.

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And then I've talked to some people
that were used car salesman that know

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absolutely nothing about technology.

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So like, okay, there's, there's a niche.

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Yeah.

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That I think I could feel.

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And that's really where I
kind of, uh, hit my stride.

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If you will, how do you play
that middle man to where you can

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understand the technology and even
deliver on the technology, but you

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have the ability to articulate and
connect the dots and really add that

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business value and articulate that.

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So that's, that's really where I got
the joy out of working with technology.

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Jennifer Plummer: Awesome.

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Siara Barnes: I had a quick question.

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I, I wanna go back a little bit
to your college experience and you

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said you majored in  in computer
science and minor than math.

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Did you find that there were other
people of color, specifically black

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people that you went to school with?

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What, what was that experience like?

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Were you like the only one
or the one of two or three?

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Marcus Manning: yes.

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So I would say initially I was the
only one and, you know, I, I, I don't

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wanna stereotype, but as you guys can
imagine all colors and cultures outside

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of African Americans, I experienced,
and I, I, I think there, well, I know

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there's a reason for that, but to
answer your question, no, I was, I was

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the only one in a lot of my courses.

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And as a matter of fact, it's, it's
interesting because the African

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American that I did see in my classes,
it was probably my junior year.

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His name is James Rogers.

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And if he hears this, he's gonna laugh.

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He's like, mark, you still remember that?

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And that's been  several many years ago.

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I was like, yes, I'm
not the only one here.

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There is somebody else that's
going to this journey with me.

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So, no, I, I did not see very American.

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I don't even know a lot of African
Americans that have a computer

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science degree with a math minor
and has continued along that path.

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And I know some people that took
computer science classes and like, okay,

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you know, Marcus, that's not for me.

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Or they did get a, you know,
network administration certificate

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or things of that sort.

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So I am seeing that there has been
progress made, but when I went

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through college, no, I, I was the
only one in the majority of my classes

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throughout my, my entire stay there.

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Jennifer Plummer: Did you have a support
system being that way that, that, you

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know, some group that you leaned on?

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So when you were kind of feeling
like the only, or that, that kind of

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every now and then you need a boost.

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I mean, but you know, did you have
someone you could reach out to for.

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Marcus Manning: And actually it was,
it was, it was my dad at the time, you

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know, he, he was still alive and I,
you know, I even went to talk to the

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professor, but the professor couldn't
necessarily relate to where I was coming

229
00:12:03,285 --> 00:12:04,725
from and what I was going through.

230
00:12:05,055 --> 00:12:08,085
And I, I could give you and
it's, it's like it was yesterday.

231
00:12:08,090 --> 00:12:12,885
So again, I'm, I'm dating myself,
but I used to have to go to the

232
00:12:12,885 --> 00:12:16,545
computer lab because I, I didn't
have a computer back in those days.

233
00:12:16,545 --> 00:12:20,625
You know, some, some of the other
students did and a lot of the students

234
00:12:20,625 --> 00:12:24,255
that were in my classes, they were
already working in the Austin area.

235
00:12:24,255 --> 00:12:26,715
Some worked for Motorola,
others worked for Dell.

236
00:12:27,045 --> 00:12:30,345
So they would take classes because
their company sent them back.

237
00:12:30,345 --> 00:12:34,425
Well, I'm the traditional 18 year
old college student, you know, wonder

238
00:12:34,425 --> 00:12:35,985
where my next meal's gonna come from.

239
00:12:35,990 --> 00:12:37,455
No, I don't have a computer.

240
00:12:38,025 --> 00:12:41,025
So there, there were times when I
actually had to go to the computer

241
00:12:41,030 --> 00:12:44,985
lab at two and three in the morning
just to go and get my outputs.

242
00:12:45,585 --> 00:12:52,575
And a lot of my peers that I was
socially active with didn't really

243
00:12:52,575 --> 00:12:55,035
understand that I was like, man,
it's three o'clock in the morning and

244
00:12:55,035 --> 00:12:56,565
you have to go to the computer lab.

245
00:12:56,570 --> 00:13:00,015
I'm like, yeah, well, this
output is due on Monday morning.

246
00:13:00,015 --> 00:13:01,605
I don't have a computer here in my room.

247
00:13:01,605 --> 00:13:03,345
So yes, I don't, I don't have a choice.

248
00:13:03,345 --> 00:13:05,565
So luckily those resources
was there for me.

249
00:13:06,225 --> 00:13:10,515
And that's one of the pieces that
was somewhat difficult for me because

250
00:13:10,515 --> 00:13:13,335
I didn't have that support system.

251
00:13:13,755 --> 00:13:18,945
And I didn't have others that could
relate to what I was going through, but,

252
00:13:18,945 --> 00:13:20,115
you know, it was one of those things.

253
00:13:20,115 --> 00:13:21,135
It's, it's tough.

254
00:13:21,135 --> 00:13:23,445
And you know, when the, when
the tough, when the things

255
00:13:23,450 --> 00:13:24,795
get tough to tough get going.

256
00:13:24,795 --> 00:13:27,795
So it's one of the things that I look
back on and say, Hey, I'm glad that I

257
00:13:27,795 --> 00:13:32,115
was able to accomplish that based on
the circumstances, didn't make excuses

258
00:13:32,115 --> 00:13:35,055
of course, but you know, fall through
it and, and got to where I am today.

259
00:13:35,855 --> 00:13:36,145
Siara Barnes: Yeah.

260
00:13:36,185 --> 00:13:36,665
I love that.

261
00:13:37,905 --> 00:13:38,055
Yeah.

262
00:13:38,055 --> 00:13:42,180
That lends to the whole, you know, there's
some journeys that you have to take by

263
00:13:42,180 --> 00:13:46,860
yourself,  we do, there's nobody gonna
be there to, you know, push you along

264
00:13:46,860 --> 00:13:49,110
or people won't understand or relate.

265
00:13:49,110 --> 00:13:51,750
And it's like, well, this is
something that I want to do.

266
00:13:51,750 --> 00:13:54,240
So I gotta make sure that,
you know, I take care of what

267
00:13:54,245 --> 00:13:55,170
needs to be taken care of.

268
00:13:56,190 --> 00:13:56,910
Marcus Manning: Absolutely.

269
00:13:56,910 --> 00:13:57,180
Absolutely.

270
00:13:57,900 --> 00:13:58,200
Jennifer Plummer: Yeah.

271
00:13:58,205 --> 00:14:02,550
And, and it sounds like, cuz you, you
did mention, and we're not gonna be

272
00:14:02,910 --> 00:14:07,050
publishing the video part, but, uh,
you did indicate that you were part

273
00:14:07,050 --> 00:14:08,970
of a historically black fraternity.

274
00:14:09,240 --> 00:14:14,700
So I'm assuming, uh, maybe not within
your major, somewhere on your university,

275
00:14:14,700 --> 00:14:18,330
you had, you know, a community to, to

276
00:14:21,855 --> 00:14:23,025
spending your extracurricular

277
00:14:28,845 --> 00:14:31,095
Siara Barnes: what did you,
what did you really wanna say?

278
00:14:31,520 --> 00:14:34,815
Marcus Manning: I did have a,
a, a strong support system and

279
00:14:34,815 --> 00:14:36,225
you can take the word strong.

280
00:14:36,230 --> 00:14:37,785
How, how you wanna see you fit.

281
00:14:37,785 --> 00:14:40,095
Um, yes I did.

282
00:14:40,100 --> 00:14:41,565
From a social aspect.

283
00:14:42,285 --> 00:14:47,865
I did have a strong support community
there, not only with my organization,

284
00:14:47,865 --> 00:14:52,605
but because of the demographics of the
university that we attended, you know,

285
00:14:52,605 --> 00:14:56,565
of course it wasn't at H B C U, and the
population was probably, if I had to

286
00:14:56,570 --> 00:14:58,545
guess, I'd probably say less than 10%.

287
00:14:59,145 --> 00:15:04,545
So one thing that I did, um, notice
is that we did stick together because

288
00:15:04,545 --> 00:15:08,805
there were not a lot of us there,
so we needed to stick together

289
00:15:08,805 --> 00:15:11,295
in order for us to be successful.

290
00:15:11,355 --> 00:15:12,625
And it's, it's interesting.

291
00:15:13,665 --> 00:15:16,095
Just the way of the world is today.

292
00:15:16,470 --> 00:15:20,699
I mean things with the social injustice
and black lives matters, things of

293
00:15:20,699 --> 00:15:26,699
that sort, the crux of what we were
going through at that time is probably

294
00:15:26,705 --> 00:15:32,370
magnified a thousand times more
today, but same similar story, right?

295
00:15:32,430 --> 00:15:32,640
Yeah.

296
00:15:32,640 --> 00:15:37,500
And if you look back even past my days,
if we look back in history, it almost

297
00:15:37,500 --> 00:15:39,689
seems like it's, it's, it's cyclical.

298
00:15:39,720 --> 00:15:40,110
Right.

299
00:15:40,110 --> 00:15:41,460
And it's, it's kind of sad.

300
00:15:41,490 --> 00:15:41,730
Yes.

301
00:15:41,730 --> 00:15:44,220
But you know, it's, it's, it's,
it's where we are and we're,

302
00:15:44,220 --> 00:15:45,480
we're gonna keep on keeping on.

303
00:15:45,540 --> 00:15:46,890
So, but answer your question.

304
00:15:46,890 --> 00:15:47,220
Yes.

305
00:15:47,220 --> 00:15:51,960
I, I did have a very strong support
system and it's funny because my dad

306
00:15:51,960 --> 00:15:56,670
always had a saying, son, if you're
gonna do something, give it 100%.

307
00:15:57,495 --> 00:15:57,735
Said.

308
00:15:57,735 --> 00:15:58,245
Okay.

309
00:15:58,245 --> 00:16:02,115
Well, some of the things I kind of,
uh, I wouldn't say I went overboard,

310
00:16:02,115 --> 00:16:08,835
but when I studied, I studied 100%
when I socialized, I socialized 100%.

311
00:16:09,405 --> 00:16:09,705
Yes.

312
00:16:10,755 --> 00:16:13,275
So whenever you commit to, go all out.,

313
00:16:13,605 --> 00:16:16,635
Jennifer Plummer: well, I mean, and
the lesson is there for listeners

314
00:16:16,635 --> 00:16:20,655
that, you know, maybe headed to school
and they're very focused on this.

315
00:16:20,655 --> 00:16:23,505
And I kind of had the same convers with
my daughter who's in grad school now

316
00:16:24,105 --> 00:16:28,425
is, you know, you need to make time
for your studies and you absolutely

317
00:16:28,430 --> 00:16:31,035
need to stress out, but that is
definitely gonna be a stress need to

318
00:16:31,040 --> 00:16:33,225
have a social life or some outlet.

319
00:16:33,930 --> 00:16:38,130
To, um, you know, to stress relief
or, you know, to relax on the weekend.

320
00:16:38,130 --> 00:16:40,980
I think at work we call
it what recharging.

321
00:16:40,980 --> 00:16:41,790
Siara Barnes: Oh, okay.

322
00:16:42,090 --> 00:16:42,510
Yes.

323
00:16:42,510 --> 00:16:43,500
Recharge days,

324
00:16:43,500 --> 00:16:46,111
Jennifer Plummer: PROS calls it,
recharge recharge days, you know, you

325
00:16:46,116 --> 00:16:47,910
know, find a way to reset yourself.

326
00:16:48,150 --> 00:16:51,600
So, you know, you were having a
lot of fun, but it had a purpose

327
00:16:51,605 --> 00:16:54,450
you might not have made it through
if you had not had this is true.

328
00:16:54,450 --> 00:16:55,650
Marcus Manning: Well, yeah,
that's, that's a good point.

329
00:16:55,650 --> 00:16:55,950
Yep.

330
00:16:56,040 --> 00:16:56,280
Yep.

331
00:16:56,340 --> 00:16:56,610
Yep.

332
00:16:56,610 --> 00:16:59,160
I like to call it boundaries,
you know, just make sure we don't

333
00:16:59,160 --> 00:17:00,840
go out of bounds either way.

334
00:17:00,840 --> 00:17:03,390
You don't have to study all
the time, but you don't have to

335
00:17:03,390 --> 00:17:04,950
socialize all the time either.

336
00:17:04,950 --> 00:17:05,040
Right.

337
00:17:05,045 --> 00:17:06,960
So let's, let's find a
happy boundaries there.

338
00:17:07,200 --> 00:17:10,530
Siara Barnes: So I always think it's
interesting as a black people, we

339
00:17:10,530 --> 00:17:15,270
always, whatever setting, whatever
setting we're in, if we always tend to

340
00:17:15,270 --> 00:17:21,180
find our tribe, I know that at pros,
we have a group of black ladies who

341
00:17:21,180 --> 00:17:25,080
we have our own little zoom chat and
we kind of, you know, get together.

342
00:17:25,085 --> 00:17:29,130
And if we need to, you know, vent or
we wanna celebrate somebody, it's like

343
00:17:29,130 --> 00:17:34,590
you all we always tend to find a group
of people that we can all relate to

344
00:17:34,590 --> 00:17:39,390
each other, you know, in a way that no
matter how many friends you make, how

345
00:17:39,390 --> 00:17:43,290
well, you know, the other, there's just
a certain experience that we have that

346
00:17:43,380 --> 00:17:45,870
you can't always relate to other people.

347
00:17:45,870 --> 00:17:48,480
And we tend to find it
could be two or three of us.

348
00:17:48,480 --> 00:17:51,180
And that's your little,
your little tribe of people.

349
00:17:51,180 --> 00:17:53,370
It's like, I, I get
where you're coming from.

350
00:17:53,370 --> 00:17:56,280
I totally understand your experience
lean on me if you need to.

351
00:17:56,580 --> 00:17:57,180
Marcus Manning: Absolutely.

352
00:17:57,180 --> 00:17:58,110
And it, and it's funny.

353
00:17:58,110 --> 00:18:01,830
I mean, sometimes it's intentional,
but other times it's not right.

354
00:18:01,835 --> 00:18:07,140
So I was out at a golf tournament here
recently, and it just so happened that uh,

355
00:18:07,170 --> 00:18:11,550
person I was playing with, he was part of,
and I won't hold him to it, but he's part

356
00:18:11,550 --> 00:18:17,700
of a different fraternity and it ended up,
we were riding in the cart together and,

357
00:18:17,700 --> 00:18:22,020
you know, we were talking and laughing
and, you know, hopefully the others didn't

358
00:18:22,020 --> 00:18:26,760
get offended, but to your points here,
it's just that, I don't know if it's just,

359
00:18:26,790 --> 00:18:28,830
we kind of gravitate towards each other.

360
00:18:28,830 --> 00:18:28,890
Yeah.

361
00:18:28,980 --> 00:18:33,315
Or it's like, okay, well, I have,
you know, kind of a partner in crime,

362
00:18:33,315 --> 00:18:37,665
somebody I can stand shoulder to shoulder
with now I'm not out here by myself.

363
00:18:37,755 --> 00:18:38,175
Correct.

364
00:18:38,325 --> 00:18:41,805
So, and again, it wasn't intentional,
but I thought about it after the

365
00:18:41,805 --> 00:18:45,015
fact I'm like, wow, I spent most
of my time with him and on a golf

366
00:18:45,015 --> 00:18:47,355
course, that's not very common,

367
00:18:47,445 --> 00:18:48,285
Siara Barnes: not very common.

368
00:18:48,285 --> 00:18:48,585
Yeah.

369
00:18:49,155 --> 00:18:51,795
Jennifer Plummer: Well, in our
last episode, Siara's heat check

370
00:18:51,825 --> 00:18:56,475
had to do with codifying and,
and, and, and kind of putting on

371
00:18:56,475 --> 00:18:57,615
that face that you have at work.

372
00:18:57,615 --> 00:19:02,445
And I think it's just having a safe
space where you can kind of relax

373
00:19:02,445 --> 00:19:07,305
and be like, yeah, you know, I'm, I'm
Tru I'm gonna be, you're gonna get a

374
00:19:07,305 --> 00:19:09,975
hundred percent who I am right now.

375
00:19:09,975 --> 00:19:10,035
Yeah.

376
00:19:10,035 --> 00:19:12,885
Cause I need to relax and,
and give that to you instead.

377
00:19:12,890 --> 00:19:13,395
Marcus Manning: Absolutely.

378
00:19:13,425 --> 00:19:13,965
Absolutely.

379
00:19:13,965 --> 00:19:17,145
And, and I can tell you, um, another
friend of mine and I have a lot

380
00:19:17,145 --> 00:19:18,825
of stories, which is a good thing.

381
00:19:19,245 --> 00:19:26,520
We were talking in my office and she
happened to know that I'm in omega and

382
00:19:26,520 --> 00:19:30,390
she was like, Marcus, um, they're not
gonna see that gold boots party you are.

383
00:19:30,390 --> 00:19:32,100
I said, no, they're, they're not they're

384
00:19:35,580 --> 00:19:38,610
somebody could tell I was
having one of those days.

385
00:19:38,790 --> 00:19:41,340
It's good to have somebody
that we could laugh about it.

386
00:19:41,340 --> 00:19:42,630
Could joke about it.

387
00:19:42,750 --> 00:19:43,260
Correct.

388
00:19:43,320 --> 00:19:45,990
And I can decompress and then
I can go back in the game.

389
00:19:45,990 --> 00:19:46,290
Right?

390
00:19:46,290 --> 00:19:46,560
Absolutely.

391
00:19:47,490 --> 00:19:49,110
Jennifer Plummer: You get me, you get you.

392
00:19:49,110 --> 00:19:49,550
Exactly.

393
00:19:49,770 --> 00:19:49,990
Marcus Manning: Yes.

394
00:19:50,070 --> 00:19:51,150
That's exactly right.

395
00:19:51,300 --> 00:19:51,540
Yeah.

396
00:19:51,630 --> 00:19:52,710
That's exactly right.

397
00:19:52,860 --> 00:19:53,850
That's exactly right.

398
00:19:54,960 --> 00:20:00,360
Jennifer Plummer: So I wanna ask you,
uh, what is your definition of success?

399
00:20:00,360 --> 00:20:03,000
Do you think you've hit that yet?

400
00:20:03,000 --> 00:20:08,070
Like when you graduated, you know,
college and you were like, this is what

401
00:20:08,070 --> 00:20:11,550
I'm gonna do, you know, you kind of
said you were inspired by NASA and you

402
00:20:11,555 --> 00:20:13,170
obviously didn't go that route, but.

403
00:20:13,710 --> 00:20:16,830
You are a CTO of a, of a, of a bank.

404
00:20:16,830 --> 00:20:18,660
Like, what is your definition?

405
00:20:18,660 --> 00:20:21,060
Success, have you hit that yet?

406
00:20:21,570 --> 00:20:23,100
Marcus Manning: That,
that's a great question.

407
00:20:23,130 --> 00:20:29,610
Um, in my mind, I would say that I have
not, but I I've always been an achiever.

408
00:20:29,670 --> 00:20:33,570
I mean, I always think that there's
more, you know, not, not that I'm chasing

409
00:20:33,570 --> 00:20:37,340
the dollar, but that there's, there
just always seems like that there is

410
00:20:37,345 --> 00:20:41,610
more so when you, you take one step,
it's like, okay, well I've climbed

411
00:20:41,610 --> 00:20:44,940
this mountain, but there are higher
mountains that are far ahead of me.

412
00:20:44,940 --> 00:20:48,120
So, you know, we'll celebrate this one,
but we need to hit the trail because

413
00:20:48,125 --> 00:20:49,380
there's a bigger mountain to climb.

414
00:20:49,440 --> 00:20:50,760
So there's a bigger mountain to climb.

415
00:20:51,300 --> 00:20:55,800
So what that looks like, um, I don't know
what that next bigger mountain is, but

416
00:20:55,800 --> 00:20:57,270
I can tell you that I'm not satisfied.

417
00:20:57,400 --> 00:21:01,470
I've I've never been a person
that has been satisfied, you know?

418
00:21:01,470 --> 00:21:01,770
Yes.

419
00:21:01,770 --> 00:21:05,790
I've had a lot of accomplishments and
I've been very blessed to have those

420
00:21:05,790 --> 00:21:10,410
accomplishments, but I know that there's
something else and sometimes it's revealed

421
00:21:10,410 --> 00:21:14,160
and sometimes it's not, sometimes you
learn it as you walk that journey or as

422
00:21:14,160 --> 00:21:16,140
you're climbing this mile, you learn it.

423
00:21:16,140 --> 00:21:16,650
Okay.

424
00:21:16,740 --> 00:21:19,800
There's another mile that's coming,
but I need to get this one first.

425
00:21:20,460 --> 00:21:24,480
So, um, to answer your question,
as far as success is concerned, I

426
00:21:24,480 --> 00:21:26,250
think it's, it's, it's three things.

427
00:21:26,250 --> 00:21:29,700
I think financial success
is extremely important.

428
00:21:29,910 --> 00:21:33,720
And I think it's one of those things
that the African American community

429
00:21:33,720 --> 00:21:39,570
has been reluctant to talk about
that I have some ideas why, but I'm

430
00:21:39,570 --> 00:21:44,040
not really sure why it's, you know,
a conversation of, you know, Hey,

431
00:21:44,100 --> 00:21:45,870
let's, let's stay away from that.

432
00:21:45,900 --> 00:21:51,060
Cause I can tell you a lot of the
financial success I've had so far is

433
00:21:51,065 --> 00:21:55,050
because I've listened to other people
and it hasn't been African American.

434
00:21:55,800 --> 00:22:00,090
And when I have these conversations
now with folks in my immediate

435
00:22:00,090 --> 00:22:05,010
circle, I'm having that because I want
them to know, Hey, this is how you

436
00:22:05,015 --> 00:22:07,110
get to being financial successful.

437
00:22:07,140 --> 00:22:07,260
Yes.

438
00:22:07,430 --> 00:22:10,320
This, this is you hone your skills.

439
00:22:10,620 --> 00:22:12,300
You make sure that you're marketable.

440
00:22:12,660 --> 00:22:14,280
You learn about the stock market.

441
00:22:14,310 --> 00:22:16,220
You learn about 401ks.

442
00:22:16,225 --> 00:22:17,620
You learn about RAs.

443
00:22:17,625 --> 00:22:18,810
You learn about money markets.

444
00:22:19,050 --> 00:22:21,480
I don't know about you guys, but
growing up at the dinner table,

445
00:22:21,480 --> 00:22:25,080
those were not the things that
would, that we, that we talked about.

446
00:22:25,650 --> 00:22:30,030
So I'm trying to break that ceiling,
if you will, to start having those

447
00:22:30,035 --> 00:22:33,380
conversations with my people, because if
you don't know better, you don't do that.

448
00:22:33,400 --> 00:22:34,260
You don't do better.

449
00:22:34,290 --> 00:22:38,880
So to me, that's, that's kind of one of
the, the, the key pillars of success.

450
00:22:39,480 --> 00:22:45,810
Um, the second part of that is I
think your morals and your values

451
00:22:45,810 --> 00:22:48,390
need to marry your profession.

452
00:22:48,390 --> 00:22:50,850
And a lot of people wouldn't
necessarily agree with that.

453
00:22:51,555 --> 00:22:55,965
But I think who you are at home is
who you should be at work is who

454
00:22:55,965 --> 00:22:58,125
you should be in your community.

455
00:22:58,545 --> 00:23:03,045
I don't think that we should have to
paint a picture, have to be careful with

456
00:23:03,045 --> 00:23:07,545
my words, but I don't think we should
have to put a mask on when we go to work.

457
00:23:07,545 --> 00:23:09,855
I don't think we should hide the real us.

458
00:23:09,855 --> 00:23:17,025
Of course, you know, we don't want to be
the person that's fitting the stereotype

459
00:23:17,025 --> 00:23:18,885
that people have of African Americans.

460
00:23:18,885 --> 00:23:19,365
Of course.

461
00:23:19,365 --> 00:23:23,265
I mean, we know that we can get a
little loud and we can get a little,

462
00:23:23,325 --> 00:23:24,885
um, let see, what about daughter?

463
00:23:24,885 --> 00:23:25,215
Call it?

464
00:23:26,505 --> 00:23:26,506
passionate.

465
00:23:26,511 --> 00:23:27,265
That's another one.

466
00:23:27,585 --> 00:23:28,155
Passionate.

467
00:23:28,160 --> 00:23:28,455
Yeah.

468
00:23:28,455 --> 00:23:32,295
When you get passionate, you get,
yeah, I like, I know, I know.

469
00:23:32,295 --> 00:23:32,297
I know.

470
00:23:33,285 --> 00:23:36,615
So, you know, those stereotypes that
are put on us, we wanna make sure

471
00:23:36,615 --> 00:23:41,865
that we, you know, try to steer away
from those, but also bring your true,

472
00:23:41,865 --> 00:23:45,645
authentic self and bringing your true,
authentic self with you everywhere that

473
00:23:45,645 --> 00:23:47,175
you go, including in the workplace.

474
00:23:47,895 --> 00:23:50,025
And then I think the
third piece of that is.

475
00:23:50,730 --> 00:23:54,240
I am a big person of
having a peace of mind.

476
00:23:54,360 --> 00:23:59,220
Cuz a lot of times, if you don't have
a peace of mind, then you can't be the

477
00:23:59,220 --> 00:24:00,900
most productive person that you can be.

478
00:24:00,900 --> 00:24:04,080
Now, what that means for you may be
something different from what it means

479
00:24:04,080 --> 00:24:08,880
for me, sometimes a peace of mind to me
is just kind of getting away, you know,

480
00:24:08,880 --> 00:24:10,350
Hey Marcus, we're going to lunch today.

481
00:24:10,350 --> 00:24:11,940
Well, no, you guys go ahead.

482
00:24:11,940 --> 00:24:13,530
I'm gonna go to lunch by myself today.

483
00:24:13,530 --> 00:24:15,480
Nothing, nothing, nothing against a group.

484
00:24:15,750 --> 00:24:20,610
Marcus just wants to be Marcus and
just kind of, you know, regroup,

485
00:24:20,670 --> 00:24:23,550
decompress and have a peace of mind.

486
00:24:23,555 --> 00:24:26,370
So I, I think that's what
success really looks like.

487
00:24:27,420 --> 00:24:29,530
Siara Barnes: I totally
agree with all those Marcus.

488
00:24:29,550 --> 00:24:30,570
Are you an introvert?

489
00:24:30,570 --> 00:24:32,250
Would you consider yourself an introvert?

490
00:24:33,180 --> 00:24:34,680
Marcus Manning: That's a great question.

491
00:24:35,040 --> 00:24:38,550
And it's interesting because I I've
taken, you know, the Myers Bri and

492
00:24:38,550 --> 00:24:43,830
the disc profile and every one of
them, I fall either directly in the

493
00:24:43,830 --> 00:24:50,660
middle, or I'm short on the extrovert
side and heavy on the introvert side.

494
00:24:50,720 --> 00:24:53,750
So I would say it depends.

495
00:24:56,420 --> 00:24:59,450
Siara Barnes: I think Jenny and
I both identify as introverts and

496
00:24:59,450 --> 00:25:03,320
people around us don't believe
us when we tell them that.

497
00:25:04,200 --> 00:25:05,240
Marcus Manning: No, no way.

498
00:25:05,240 --> 00:25:07,490
I'm like, well, it just, it just depends.

499
00:25:08,060 --> 00:25:08,270
Siara Barnes: Yeah.

500
00:25:08,300 --> 00:25:14,540
I'm very much a, uh, I, I
need my downtime to recharge.

501
00:25:14,720 --> 00:25:17,770
There's a lot of noise, a
lot going on if it's chaotic.

502
00:25:18,500 --> 00:25:21,500
I mean, even from my family and
my husband understands, he's

503
00:25:21,500 --> 00:25:23,650
like, okay, my mama needs to

504
00:25:24,110 --> 00:25:25,490
She needs, he needs minute.

505
00:25:26,390 --> 00:25:29,600
I'm like, if I can, if I could
just have 20 minutes, I just need

506
00:25:29,600 --> 00:25:34,070
to bring it down and then I can,
you know, rejoin the conversation.

507
00:25:34,100 --> 00:25:38,360
Um, I think that recognizing those
things about yourself is definitely a

508
00:25:38,360 --> 00:25:43,085
part of being successful because you
can be pulled in a million different,

509
00:25:43,085 --> 00:25:47,705
you know, directions and being able to
say, you know what, I think I just need

510
00:25:47,705 --> 00:25:50,495
to take a minute for my own wellbeing.

511
00:25:50,495 --> 00:25:51,575
That's really important.

512
00:25:51,875 --> 00:25:52,565
Marcus Manning: Absolutely.

513
00:25:52,655 --> 00:25:53,345
Absolutely.

514
00:25:53,705 --> 00:25:55,085
Jennifer Plummer: That kind of
goes into, you talked about,

515
00:25:55,090 --> 00:25:56,225
you mentioned Myers Brigg.

516
00:25:56,225 --> 00:26:02,165
Have you done any formal, like
executive coaching to this point,

517
00:26:02,165 --> 00:26:05,764
or would you recommend those sorts
of things to help you with your

518
00:26:05,764 --> 00:26:10,264
interactions with, you know, the other
leaders at your company or your peers?

519
00:26:10,415 --> 00:26:14,405
Marcus Manning: Yeah, here I haven't,
but we did have, um, it was part of

520
00:26:14,524 --> 00:26:20,435
Gallup and we did have, uh, personalized
executive coaches when I was with T DCU.

521
00:26:20,465 --> 00:26:25,355
So I spent about five years with an
executive coach and, uh, I, I would

522
00:26:25,355 --> 00:26:30,425
say that that was a very beneficial
five years for me, because there

523
00:26:30,430 --> 00:26:35,675
are some things that are identified
that we aren't necessarily aware of.

524
00:26:35,680 --> 00:26:39,875
Sierra, you mentioned self-awareness,
but I also think others

525
00:26:40,459 --> 00:26:43,850
perception of you is important.

526
00:26:44,120 --> 00:26:49,159
Not that, not that you're trying to
change who you are, but you need to

527
00:26:49,159 --> 00:26:52,219
know, especially at the executive
level, you need to know what message

528
00:26:52,219 --> 00:26:55,729
you're sending and you need to know
how that message is being received.

529
00:26:55,789 --> 00:26:58,759
And the only way you can know
that is, is, is through feedback.

530
00:26:59,360 --> 00:27:03,799
So that coaching and interaction
with my peers was a good tool

531
00:27:03,799 --> 00:27:07,429
for me to use that feedback, to
understand that, you know, Hey, this

532
00:27:07,429 --> 00:27:10,129
communication loop is not just one way.

533
00:27:10,134 --> 00:27:12,709
It, it needs to be a
sender and a receiver.

534
00:27:13,129 --> 00:27:14,269
And then also too.

535
00:27:14,269 --> 00:27:17,419
I mean, I, I, I have a, a
theory that we learned about

536
00:27:17,870 --> 00:27:19,610
balconies and basements as well.

537
00:27:19,639 --> 00:27:19,939
Right?

538
00:27:19,939 --> 00:27:24,139
So basically what that means is when
you're at your absolute pinnacle,

539
00:27:24,139 --> 00:27:27,259
when you're, when you're hitting
your groove, if you will, what are

540
00:27:27,259 --> 00:27:31,759
those balconies where, Hey, I'm
in my zone and I'm, I'm just, I'm,

541
00:27:31,759 --> 00:27:33,199
I'm, I'm knocking it outta the park.

542
00:27:33,830 --> 00:27:35,809
Well, we also have some basements as well.

543
00:27:35,809 --> 00:27:36,169
Right.

544
00:27:36,174 --> 00:27:38,419
And a lot of times we tried or not

545
00:27:39,289 --> 00:27:43,610
try to ignore them, but those are
things that we don't necessarily want

546
00:27:43,610 --> 00:27:47,929
to entertain, cuz no matter really
wants to hear the bad side right.

547
00:27:47,929 --> 00:27:47,931
Of you.

548
00:27:47,931 --> 00:27:48,709
I mean, none of us are perfect.

549
00:27:48,709 --> 00:27:49,070
Right?

550
00:27:49,580 --> 00:27:52,039
So when those things are brought to
your attention, you know, Hey Marcus,

551
00:27:52,039 --> 00:27:54,709
you could have done this a little
better or Hey Marcus in the meeting

552
00:27:55,324 --> 00:27:59,165
you came across a little brass or, you
know, Hey Marcus, in the meeting, you

553
00:27:59,165 --> 00:28:03,754
know, you mentioned this and you were
very passionate about it, you know?

554
00:28:03,754 --> 00:28:06,995
So it, it's good to know that not
that it would change in behavior,

555
00:28:06,995 --> 00:28:10,745
but it it's it's least good to
know and have that awareness.

556
00:28:11,165 --> 00:28:15,395
Siara Barnes: How do you, um, I don't
wanna say react because that's not, how

557
00:28:15,395 --> 00:28:17,465
do you manage through those basement?

558
00:28:17,645 --> 00:28:19,925
You know, I don't know what to call them.

559
00:28:19,925 --> 00:28:20,975
Marcus Manning: We'll call it situations.

560
00:28:21,205 --> 00:28:21,495
Yeah.

561
00:28:21,495 --> 00:28:21,495
Yeah.

562
00:28:21,501 --> 00:28:21,635
Yeah.

563
00:28:22,024 --> 00:28:26,824
And, and, and I can tell, and, um,
I'll just be honest and transparent

564
00:28:26,824 --> 00:28:27,844
because that's just how I am.

565
00:28:27,850 --> 00:28:32,314
There are some people that you deal
with, you know, that we're gonna go to

566
00:28:32,314 --> 00:28:34,925
that basement area, just because it's

567
00:28:40,775 --> 00:28:43,225
Siara Barnes: sounds like
Jenni identifies with this.

568
00:28:43,385 --> 00:28:47,695
Jennifer Plummer: I love that you
acknowledge that cause I think,

569
00:28:49,145 --> 00:28:50,750
everyone wants to be professional.

570
00:28:50,750 --> 00:28:51,080
Right.

571
00:28:51,080 --> 00:28:55,250
And so you're like, well, professional
means, you know, and maybe you're

572
00:28:55,250 --> 00:28:58,100
always thinking the balcony, I'm
always striving you to be the balcony,

573
00:28:58,129 --> 00:29:01,520
but based on that statement and
based on some of my experiences,

574
00:29:01,520 --> 00:29:03,980
sometimes, you know, absolutely right.

575
00:29:04,010 --> 00:29:07,909
We we've, we've gotta dip into this
cuz you know, whatever my goal is

576
00:29:07,909 --> 00:29:11,780
and whatever their goal is for us to
work together we've and to kind of

577
00:29:11,780 --> 00:29:14,730
compromise,  gotta go to the basement.

578
00:29:15,094 --> 00:29:15,350
Siara Barnes: Yes.

579
00:29:16,790 --> 00:29:18,409
I identify with that.

580
00:29:18,415 --> 00:29:22,250
It's just, you know, certain people
are certain situations, you know,

581
00:29:22,550 --> 00:29:26,300
and we're kind of dealing with
this now, Jenny and I, um, on a

582
00:29:26,300 --> 00:29:33,409
particular project, but you know, you
try really hard to be, um, cordial.

583
00:29:33,409 --> 00:29:37,070
You try really hard to, you know,
be a team player and then sometimes

584
00:29:37,074 --> 00:29:38,540
it just gets to the point of

585
00:29:39,559 --> 00:29:41,179
okay here.

586
00:29:41,179 --> 00:29:45,110
This is kind of what it is and
you're just gonna have to deal.

587
00:29:45,319 --> 00:29:50,029
We can deal with it after I say the thing
and then we'll just take it from there.

588
00:29:51,350 --> 00:29:51,649
yeah,

589
00:29:51,649 --> 00:29:51,651
Jennifer Plummer: yeah, yeah.

590
00:29:51,679 --> 00:29:52,340
So, sorry.

591
00:29:52,459 --> 00:29:52,909
Sorry.

592
00:29:53,159 --> 00:29:53,929
I, I interrupted

593
00:29:57,259 --> 00:29:58,430
with all my laughing, but yeah, I was,

594
00:29:58,436 --> 00:30:01,850
Marcus Manning: I think we all go
through it and sometimes people try

595
00:30:01,850 --> 00:30:05,539
to sweep it under the rug as if it
doesn't exist or it's not there.

596
00:30:05,600 --> 00:30:11,989
And I'm a big fan of let's call it
what it is and let's tackle it head on.

597
00:30:11,989 --> 00:30:15,629
So if there's a difficult person that
I know back to your questions Sierra,

598
00:30:15,649 --> 00:30:19,819
that I know I'm gonna have to deal with
today, I have to mentally prepare myself.

599
00:30:19,850 --> 00:30:19,939
Yes.

600
00:30:19,939 --> 00:30:20,360
Like, okay.

601
00:30:20,620 --> 00:30:23,989
I, I, before I even walk in the
room, I know where this is going.

602
00:30:24,169 --> 00:30:31,219
So I have to be extra cautious on some
of the things I say and how I say them.

603
00:30:31,489 --> 00:30:33,110
And it gets to a point where.

604
00:30:34,010 --> 00:30:35,240
I have a goal in mind.

605
00:30:35,240 --> 00:30:37,700
What is our goal when we lead this room?

606
00:30:37,700 --> 00:30:37,940
Right?

607
00:30:37,940 --> 00:30:41,120
And if it's to, you know,
achieve a project deadline,

608
00:30:41,120 --> 00:30:42,650
once that's done that, I'm done.

609
00:30:42,920 --> 00:30:44,390
There's no small talk.

610
00:30:44,390 --> 00:30:46,280
Hey, how the kid, none of that.

611
00:30:47,780 --> 00:30:48,990
, let's not sugar coat it.

612
00:30:49,010 --> 00:30:50,520
Let, let's take off that mask.

613
00:30:50,630 --> 00:30:51,710
It's not play games.

614
00:30:51,950 --> 00:30:55,280
We came here to make a decision
decision was made, enjoy your day.

615
00:30:55,310 --> 00:30:55,460
Right.

616
00:30:55,460 --> 00:30:56,540
I'm gonna enjoy my day.

617
00:30:56,720 --> 00:31:03,320
So, so when I have those basement moments,
I, I, I try to be as, as short as I can

618
00:31:03,380 --> 00:31:08,060
and to the point, and, you know, with
all due respect and professionalism, of

619
00:31:08,060 --> 00:31:13,550
course, but the, uh, the small talk and
the chitter chatter that's no, that's,

620
00:31:13,550 --> 00:31:14,870
that's not what we're here to do.

621
00:31:14,870 --> 00:31:16,340
And we're yeah.

622
00:31:17,390 --> 00:31:17,630
Jennifer Plummer: Yeah.

623
00:31:17,630 --> 00:31:19,460
And I'm, I'm like a first line manager.

624
00:31:19,460 --> 00:31:25,070
And one of the, one of the lessons that I
knew, I was like, I have to work on this

625
00:31:25,370 --> 00:31:28,850
is I would wanna fill up that empty space.

626
00:31:28,850 --> 00:31:32,990
Like if you would say something kind
of awkward or like you know, maybe

627
00:31:32,990 --> 00:31:36,260
you're, maybe you're giving someone
some feedback about, you know, their

628
00:31:36,260 --> 00:31:41,150
performance or you're asking someone do
something they clearly don't wanna do.

629
00:31:41,810 --> 00:31:42,470
At first

630
00:31:42,470 --> 00:31:46,160
like, I, I I'd kind of bring it in
like, you know, as an example, your

631
00:31:46,165 --> 00:31:49,670
performance, you know, your performance
was bad and then they just stare at

632
00:31:49,670 --> 00:31:52,850
you and, and I would be like, okay,
well, you know, I try to fill it in.

633
00:31:52,850 --> 00:31:57,350
And I was like, no, no, no, you have
to let, 'em sit with that empty space.

634
00:31:58,024 --> 00:32:01,085
To let, let them know, like I'm
telling you this for a reason.

635
00:32:01,085 --> 00:32:03,845
And, and so, yeah, I guess
that just never goes away.

636
00:32:03,845 --> 00:32:04,085
So

637
00:32:04,115 --> 00:32:07,264
Marcus Manning: yeah, it's, it's,
it's, it's the awkward silence, right?

638
00:32:07,355 --> 00:32:07,685
Yeah.

639
00:32:07,689 --> 00:32:11,345
And, and, and it's funny, because
again, I told you guys, I have a

640
00:32:11,345 --> 00:32:14,585
lot of stories, so, and if my mom
hears it, she's gonna kill me.

641
00:32:14,590 --> 00:32:18,274
But my mom is like the worst when
it comes to awkward silence, she

642
00:32:18,280 --> 00:32:20,524
will try to find conversations.

643
00:32:20,885 --> 00:32:22,075
So how's the weather.

644
00:32:22,475 --> 00:32:24,605
It's fine, mom, how was your day?

645
00:32:24,605 --> 00:32:25,355
It was good.

646
00:32:26,554 --> 00:32:27,485
So how was the weather?

647
00:32:27,514 --> 00:32:27,725
It's

648
00:32:31,445 --> 00:32:32,825
it's still fine 2 minutes later.

649
00:32:33,555 --> 00:32:35,585
But some people are
uncomfortable with that.

650
00:32:36,225 --> 00:32:38,225
Jennifer Plummer: I was so
uncomfortable and I would just be

651
00:32:38,225 --> 00:32:40,325
like, okay, well, yeah, I'll do
the next thing, blah, blah, blah.

652
00:32:40,325 --> 00:32:44,794
But you did, you know, I, and I, you you'd
undercut the message with, okay, well,

653
00:32:44,800 --> 00:32:48,335
that was bad, but I really like this thing
you did, but that, that wasn't the point.

654
00:32:48,340 --> 00:32:50,975
The goal of the conversation
was to be like, no, we, we

655
00:32:50,975 --> 00:32:51,814
need to talk about this issue.

656
00:32:51,820 --> 00:32:52,595
So yeah.

657
00:32:52,715 --> 00:32:53,195
Yeah.

658
00:32:53,195 --> 00:32:54,485
You gotta stay on task.

659
00:32:54,875 --> 00:32:55,175
Yep.

660
00:32:56,540 --> 00:33:03,830
So, what advice would you give to up and
comers who, um, wanna get into technology?

661
00:33:03,860 --> 00:33:05,480
Maybe wanna be a future CTO?

662
00:33:06,500 --> 00:33:09,320
Marcus Manning: I would say number
one, stick to the course, cuz

663
00:33:09,320 --> 00:33:14,540
you know, as I mentioned early on
it's it's, it's not an easy path.

664
00:33:14,570 --> 00:33:15,560
Not, not at all.

665
00:33:15,560 --> 00:33:19,850
I mean, you guys are close to
that circle and you guys, you

666
00:33:19,850 --> 00:33:21,860
know, are in the IT space as well.

667
00:33:22,250 --> 00:33:25,160
You have to consistently learn.

668
00:33:25,220 --> 00:33:29,060
So you, if, if, if you think that,
you know, Hey, I'm an accountant, I

669
00:33:29,060 --> 00:33:31,460
learn accounting practices in 1985.

670
00:33:31,460 --> 00:33:34,070
I'll do this until the rest
of my careers over that.

671
00:33:34,130 --> 00:33:35,420
That's not gonna happen.

672
00:33:35,510 --> 00:33:40,160
So you have to be a, a constant
learner and you have to be able

673
00:33:40,160 --> 00:33:42,020
to adapt to change as well.

674
00:33:42,080 --> 00:33:46,490
I mean, we, we see change in our world
every day and some people are comfortable

675
00:33:46,490 --> 00:33:47,960
with change and others are not.

676
00:33:47,960 --> 00:33:50,840
So I would say, you know, stay
resilient, stay the chorus.

677
00:33:51,245 --> 00:33:52,715
The adaptable to change.

678
00:33:52,775 --> 00:33:56,435
And one other thing that I didn't
get this piece of advice, but I

679
00:33:56,435 --> 00:34:01,595
learned it is try to understand
your business as much as possible.

680
00:34:02,254 --> 00:34:05,375
When I was with the airline Gordon
Baton was the CEO at the time.

681
00:34:05,375 --> 00:34:09,335
And he said that his, his brother
wanted to run a watch company.

682
00:34:09,340 --> 00:34:12,275
And the first thing he asked him was,
was, do you know how a watch works?

683
00:34:12,275 --> 00:34:13,475
He was like, well, no.

684
00:34:13,625 --> 00:34:15,514
It's like, well, how are you
gonna run a watch company?

685
00:34:15,545 --> 00:34:16,985
If you don't know how a watch works?

686
00:34:17,525 --> 00:34:22,835
So, you know, how are you gonna provide
solid technical solutions to a business

687
00:34:22,835 --> 00:34:24,905
that you don't know how it operates?

688
00:34:24,909 --> 00:34:24,995
Right.

689
00:34:25,000 --> 00:34:26,534
So I would say, try to learn the bus.

690
00:34:26,554 --> 00:34:29,315
Not that you have to be an
expert, but try to learn the

691
00:34:29,315 --> 00:34:31,324
business as, as much as you can.

692
00:34:31,775 --> 00:34:34,594
And then another piece of
advice is, uh, it's interesting.

693
00:34:34,594 --> 00:34:37,505
It's kind of our resounding theme
is find that support system.

694
00:34:37,534 --> 00:34:41,525
You know, if, if, if there's a Marcus
out there that you can call and say, you

695
00:34:41,530 --> 00:34:43,025
know, Hey Marcus, what was your journey?

696
00:34:43,030 --> 00:34:45,485
Or these are some of the things
that I'm going up against.

697
00:34:46,025 --> 00:34:47,375
What advice do you have.

698
00:34:47,795 --> 00:34:51,455
I would say, try to find some type
of peer group and they're, they're

699
00:34:51,455 --> 00:34:54,635
much more prevalent today than
they were when I came outta school.

700
00:34:54,635 --> 00:34:57,755
So there there's more opportunities
that are there, which is great,

701
00:34:58,145 --> 00:35:01,325
but I'd definitely say, find,
find that support system as well.

702
00:35:02,465 --> 00:35:03,335
Jennifer Plummer: Yeah, totally agree.

703
00:35:03,335 --> 00:35:06,515
It definitely makes things makes
these easier or like, like we said

704
00:35:06,515 --> 00:35:09,245
before, ha ha have your village
that you can go kind of yeah.

705
00:35:09,665 --> 00:35:13,055
Um, reach out to for advice or
just even vent about, Hey, I

706
00:35:13,055 --> 00:35:14,585
was frustrated about this thing.

707
00:35:15,815 --> 00:35:16,265
Okay.

708
00:35:16,265 --> 00:35:21,755
So there's been a lot of talk in
the industry today about diversity

709
00:35:21,755 --> 00:35:26,015
and inclusion and the amount of,
uh, representation in companies.

710
00:35:26,015 --> 00:35:29,585
And I think everyone pretty much
agrees that there should be more

711
00:35:29,585 --> 00:35:34,325
rep representation, but my question
is, what action, what should people

712
00:35:34,325 --> 00:35:36,485
actually be doing to get us there?

713
00:35:36,515 --> 00:35:38,315
Do you have any opinions on that?

714
00:35:38,465 --> 00:35:38,945
Marcus Manning: I do.

715
00:35:39,035 --> 00:35:39,455
I do.

716
00:35:39,455 --> 00:35:44,045
So prior to leaving, uh, TD E C
U, I was part of the DEI council.

717
00:35:44,045 --> 00:35:47,045
I was actually an officer
on the DEI council.

718
00:35:47,165 --> 00:35:53,285
And, um, we, we had these type of
conversations and it's interesting

719
00:35:53,285 --> 00:35:57,635
now because the CEO of T D E
C U is an African American.

720
00:35:57,695 --> 00:36:00,785
Um, he just got appointed maybe
six or seven months ago and he

721
00:36:00,785 --> 00:36:02,105
and I would have conversations.

722
00:36:02,105 --> 00:36:06,065
And one of our board members,
it's interesting out of 12, 15

723
00:36:06,065 --> 00:36:08,895
board members, you only have one
African American speaking of DEI.

724
00:36:09,305 --> 00:36:15,245
So anyway, we, we would have those
type of conversations and the advice,

725
00:36:15,245 --> 00:36:19,715
or not necessarily the advice, but
I, I think action is the key word.

726
00:36:19,715 --> 00:36:20,645
And you mentioned it, Jennifer.

727
00:36:20,645 --> 00:36:21,995
I think action is the key word.

728
00:36:23,015 --> 00:36:25,444
We can give you, I can give you numbers.

729
00:36:25,444 --> 00:36:27,754
I can give you statistics
until the colleges come home.

730
00:36:27,754 --> 00:36:28,084
Right?

731
00:36:28,084 --> 00:36:30,515
I mean, we can put analytics around it.

732
00:36:30,515 --> 00:36:32,285
We can put machine learning around it.

733
00:36:32,285 --> 00:36:35,734
Hey, we predict in, you know,
year 2025, there'll be 5%.

734
00:36:36,305 --> 00:36:37,504
I get all of that.

735
00:36:37,955 --> 00:36:40,174
But what are we doing today?

736
00:36:40,535 --> 00:36:43,564
And you know, some of the conversations
that we've had, I haven't had a lot

737
00:36:43,564 --> 00:36:49,115
here, but in my previous roles, Marcus
walks in the boardroom and I look

738
00:36:49,115 --> 00:36:50,914
around and Marcus is the only one there.

739
00:36:50,944 --> 00:36:52,595
And it's been like that for years.

740
00:36:52,624 --> 00:36:57,814
Not just something that happened yesterday
or Marcus walks in the boardroom and

741
00:36:57,874 --> 00:37:00,334
there is another person across the table.

742
00:37:01,294 --> 00:37:03,874
Then we don't see him
anymore for six months.

743
00:37:04,414 --> 00:37:07,924
But another person of African American
doesn't show up across the table.

744
00:37:07,924 --> 00:37:12,245
It's someone else that has filled
that role or, or taken in that seat.

745
00:37:12,725 --> 00:37:18,845
So when you talk about equity,
If we lose one, then I would

746
00:37:18,845 --> 00:37:20,044
think we should add one, right?

747
00:37:20,044 --> 00:37:25,444
I mean, that's, that's my opinion, but
you know, maybe somebody has some fuzzy

748
00:37:25,444 --> 00:37:29,884
math and they add things differently
than what I do, maybe they do.

749
00:37:30,544 --> 00:37:37,055
But I think, um, taking action and
really putting metrics around what you're

750
00:37:37,055 --> 00:37:38,705
gonna, what you say you're gonna do

751
00:37:38,705 --> 00:37:39,904
and what did you actually do?

752
00:37:39,904 --> 00:37:42,995
Just like, you know, we have
our year end goals, let's make

753
00:37:42,995 --> 00:37:44,884
DEI a year end goal, you know?

754
00:37:44,890 --> 00:37:45,245
Yes.

755
00:37:45,245 --> 00:37:49,415
You know, we have projections, we
have forecasts, you know, we're trying

756
00:37:49,419 --> 00:37:51,634
to meet certain amount of numbers.

757
00:37:52,055 --> 00:37:54,995
We're trying to make sure that,
you know, our retention rate

758
00:37:54,995 --> 00:37:56,825
is at this particular amount.

759
00:37:56,825 --> 00:37:59,705
We're trying to make sure our assets
are growing at this particular amount.

760
00:37:59,705 --> 00:38:02,194
Well, what about our DEI committee?

761
00:38:02,314 --> 00:38:07,115
What about how, how many African Americans
do we have in this particular role?

762
00:38:07,234 --> 00:38:08,375
Or how many do we want?

763
00:38:08,404 --> 00:38:10,564
You know, and a lot of times
it's just conversation.

764
00:38:10,564 --> 00:38:14,374
Well, You put metrics and goals around
everything else you wanna accomplish.

765
00:38:14,495 --> 00:38:14,705
Right?

766
00:38:14,825 --> 00:38:17,355
Why can't we put metrics
and goals around DEI?

767
00:38:18,185 --> 00:38:21,365
So that was, that was one of the
things that we really talked about.

768
00:38:21,365 --> 00:38:24,575
And I think we're making progress
not as quickly as I'd like to

769
00:38:24,575 --> 00:38:28,564
see it, but I do think that we
are making progress in pocket.

770
00:38:28,564 --> 00:38:32,225
So to answer your question, I think
putting metrics around that and

771
00:38:32,225 --> 00:38:36,185
measuring it, just like you do the
rest of your KPIs for the organization.

772
00:38:36,185 --> 00:38:38,464
I think that needs to
be part of that as well.

773
00:38:38,674 --> 00:38:38,734
Yeah.

774
00:38:39,725 --> 00:38:46,115
A second to that is I think there needs
to be mentor mentee programs formal.

775
00:38:46,234 --> 00:38:51,245
I mean, I, I know that, you know, in some
of my social circles, I may have a mentee

776
00:38:51,274 --> 00:38:56,524
or I may have someone that, you know, Hey
Marcus, my son is going through school.

777
00:38:56,524 --> 00:38:58,714
He's having a tough time, true story.

778
00:38:59,075 --> 00:39:01,624
And you know, computer
science may not be for him.

779
00:39:01,624 --> 00:39:05,734
And see, we know, tell me, give me a
call because I, I I've been in his shoes.

780
00:39:05,734 --> 00:39:10,174
I've been down that past and it's gonna
pay off, but you need to persevere.

781
00:39:10,174 --> 00:39:13,595
So in my outer circles,
I think that that exists.

782
00:39:13,624 --> 00:39:17,075
But in the workplace, you know,
if somebody, you guys probably

783
00:39:17,075 --> 00:39:18,694
experience more than I do, you.

784
00:39:19,279 --> 00:39:20,450
We don't have a program.

785
00:39:20,450 --> 00:39:24,890
If I have somebody that comes in fresh
outta college to where, okay, Hey Marcus,

786
00:39:24,890 --> 00:39:29,149
you're gonna be assigned his mentor
or, Hey, you know, your first 90 days,

787
00:39:29,749 --> 00:39:33,890
you need to identify somebody in the
organization that's gonna mentor you.

788
00:39:33,919 --> 00:39:38,839
And I I'd like to see that more of a, a
formal structured program, as opposed to,

789
00:39:38,839 --> 00:39:43,459
you know, oh, Hey, by the way, you know,
we have a junior programmer coming in, he

790
00:39:43,459 --> 00:39:46,759
came from an H B, C U Marcus, can you go?

791
00:39:47,149 --> 00:39:52,669
So it's like, okay, here we go with
this inclusion and thing again.

792
00:39:52,669 --> 00:39:52,939
Right.

793
00:39:52,944 --> 00:39:54,950
You know, Marcus, you're one,
he's one can know each other.

794
00:39:56,509 --> 00:39:57,649
Jennifer Plummer: You
should know each other.

795
00:39:57,649 --> 00:40:01,240
Siara Barnes: No, you know this?

796
00:40:01,245 --> 00:40:01,490
No.

797
00:40:02,419 --> 00:40:02,689
Marcus Manning: Yeah.

798
00:40:02,689 --> 00:40:03,709
That's exactly right.

799
00:40:03,709 --> 00:40:07,939
So, you know, regardless of whether it's
African American or not, I, I think that

800
00:40:07,939 --> 00:40:12,410
there needs to be some type of mentor,
preferably, but if not, at least some

801
00:40:12,410 --> 00:40:14,660
type of structured program in place.

802
00:40:16,460 --> 00:40:16,760
Jennifer Plummer: Yeah,

803
00:40:16,820 --> 00:40:18,950
Siara Barnes: I think this all
goes back to the conversation

804
00:40:18,950 --> 00:40:21,200
of just be intentional.

805
00:40:21,440 --> 00:40:25,430
I, I understand it's such a
hot topic and like, I get it.

806
00:40:25,430 --> 00:40:32,210
But I think for us who are the black
employees and who have seen, you know,

807
00:40:32,210 --> 00:40:37,430
this mass Exodus, you know, of, of
black people, or just not being able

808
00:40:37,430 --> 00:40:42,580
to see enough of us that look like us
around, it's like, yeah, this was a hot

809
00:40:42,685 --> 00:40:45,020
topic, but what are you actually doing?

810
00:40:45,020 --> 00:40:48,980
Even if I come and bring you a
suggestion, you decide whether or

811
00:40:48,985 --> 00:40:54,950
not you want to take that, you know,
that advice and do anything about it.

812
00:40:54,950 --> 00:40:56,570
So then now I feel deflated.

813
00:40:56,570 --> 00:41:00,930
I feel like, you know, my voice, you know,
isn't heard my, my opinion isn't valued

814
00:41:01,440 --> 00:41:04,465
and then it just repeats this cycle.

815
00:41:04,465 --> 00:41:09,945
And I just want leaders to take
ownership of this and be intentional.

816
00:41:09,995 --> 00:41:11,255
Just be intentional
about what you're doing.

817
00:41:11,435 --> 00:41:12,005
Marcus Manning: Absolutely.

818
00:41:12,155 --> 00:41:16,475
And I, I, I think it takes courage
too, especially being, uh, an

819
00:41:16,475 --> 00:41:18,065
African American executive.

820
00:41:18,125 --> 00:41:22,325
Um, if you're not comfortable in
your own skin and I've seen it happen

821
00:41:22,325 --> 00:41:27,845
before, you're so accustomed to
getting in line and so accustomed

822
00:41:27,845 --> 00:41:30,275
to doing what's expected of me.

823
00:41:30,305 --> 00:41:33,605
Well, you should have
expectations of yourself as well.

824
00:41:33,635 --> 00:41:35,945
And this, again, this is
Marcus's personal opinion.

825
00:41:35,945 --> 00:41:36,725
Siara Barnes: That's a great point.

826
00:41:37,025 --> 00:41:39,635
Marcus Manning: I've always been
the one that, you know, God has

827
00:41:39,635 --> 00:41:41,105
blessed me to be a blessing.

828
00:41:41,525 --> 00:41:44,705
And, you know, even though I'm a
trailblazer, I need to look back

829
00:41:44,765 --> 00:41:50,165
and it's, it's, it's a quote that
we had in my social organization,

830
00:41:50,225 --> 00:41:51,815
um, lifting as we climb.

831
00:41:51,815 --> 00:41:52,145
Right.

832
00:41:52,145 --> 00:41:57,155
So as, as, as I climb, I'm looking
back and seeing who else I can, I

833
00:41:57,155 --> 00:42:00,845
can pull up with me because we're
all walking down this, this, this

834
00:42:00,845 --> 00:42:02,345
same journey or this same road.

835
00:42:02,675 --> 00:42:03,275
Siara Barnes: I love that.

836
00:42:03,695 --> 00:42:05,105
That's very, very true.

837
00:42:05,405 --> 00:42:07,265
Jennifer Plummer: Yeah, totally agree.

838
00:42:07,565 --> 00:42:11,345
And things like, um, I mean,
Sierra, you mentioned that the great

839
00:42:11,345 --> 00:42:14,585
resignation, and we also talked
about I introverts vs extroverts

840
00:42:14,885 --> 00:42:17,735
and I think a, a mentorship program.

841
00:42:18,125 --> 00:42:18,335
Right.

842
00:42:18,335 --> 00:42:21,995
I think that would, you know,
obviously benefit everybody.

843
00:42:22,085 --> 00:42:23,405
Like I think everyone.

844
00:42:23,855 --> 00:42:27,605
And I think extra, you know, I'm
not an extrovert, but I'm assuming

845
00:42:27,605 --> 00:42:30,245
extrovert just going up to people
and just ask 'em advice all the time.

846
00:42:30,335 --> 00:42:33,935
You know, and it's a little harder for,
for us people that don't like to reach

847
00:42:33,935 --> 00:42:37,715
out so much to find someone to connect
with and having that structure so that

848
00:42:37,715 --> 00:42:41,795
everyone gets a chance and builds up
that confidence and the re the reason

849
00:42:41,795 --> 00:42:46,895
why people don't think Sierra and I
are introverts is because we've kind of

850
00:42:46,895 --> 00:42:48,575
just keep putting our through experience

851
00:42:48,575 --> 00:42:51,065
the other ways we're like, okay,
well, this is how we circumvent that.

852
00:42:51,065 --> 00:42:53,675
And now we kind of feel comfortable
in those situations, but it

853
00:42:53,675 --> 00:42:54,905
took a while to get there.

854
00:42:55,115 --> 00:42:55,565
Yeah.

855
00:42:55,565 --> 00:42:58,205
And, and, uh, a mentorship
program would help that.

856
00:42:58,205 --> 00:43:02,705
And just really help, you know, as a,
as a, as a development manager, I can

857
00:43:02,705 --> 00:43:06,875
see something that tends to happen
is the person that's really good at

858
00:43:06,875 --> 00:43:08,915
solving a particular set of problems

859
00:43:09,155 --> 00:43:12,275
just kinda, they keep giving
the ball to that person.

860
00:43:12,455 --> 00:43:12,545
Right.

861
00:43:12,695 --> 00:43:13,835
Keep fixing this, keep fixing.

862
00:43:14,615 --> 00:43:17,375
and it could be cuz of time or
whatever, but there's other people out

863
00:43:17,375 --> 00:43:18,545
there that are capable of doing it.

864
00:43:18,545 --> 00:43:21,905
It's just that they don't feel as
comfortable kind of, you know, putting

865
00:43:21,905 --> 00:43:23,075
their hand up or getting there.

866
00:43:23,075 --> 00:43:28,085
And so through mentorship or, or someone
recognizing, or having that conversation

867
00:43:28,085 --> 00:43:31,955
with them, like, Hey, this is how, you
know, I know you're interested, you

868
00:43:31,955 --> 00:43:34,145
know, they can talk about their goals
or where they wanna see themselves in

869
00:43:34,150 --> 00:43:37,625
five years based on that, you know, you
need to get more involved in things.

870
00:43:37,625 --> 00:43:41,315
So, you know, how do you kind of
slowly even conversations, like talk to

871
00:43:41,315 --> 00:43:42,725
your manager about what you wanna do.

872
00:43:42,725 --> 00:43:45,695
Some people, you know, sometimes the one
on ones, people are mentioning things

873
00:43:45,695 --> 00:43:48,245
to me and they're like, yeah, I don't
even under, how did this person do that?

874
00:43:48,250 --> 00:43:50,825
Well, I was like, well, first thing they
did was they talked to their manager

875
00:43:50,855 --> 00:43:52,565
and then, then the manager helped them.

876
00:43:52,565 --> 00:43:57,845
So, you know, people take that for
granted, especially when you you've been

877
00:43:57,845 --> 00:44:01,115
in, you know, you've got several years of
experience, like yeah, of course everybody

878
00:44:01,265 --> 00:44:07,190
knows that, but no, if you're fr you know,
if you're someone who's family isn't in

879
00:44:07,190 --> 00:44:10,520
this industry or you're, you know, they
don't, they, you know, they're not in

880
00:44:10,520 --> 00:44:17,330
technology or they're not in careers that
have this kind of ladder or you're you're,

881
00:44:17,330 --> 00:44:18,200
you know, you're fresh outta school.

882
00:44:18,205 --> 00:44:19,940
You, these are things you don't know.

883
00:44:19,940 --> 00:44:20,660
Like, yeah.

884
00:44:20,690 --> 00:44:21,260
I can't imagine.

885
00:44:21,380 --> 00:44:23,510
I can't, I was pretty dumb
when I came outta school.

886
00:44:25,480 --> 00:44:27,470
it took me a while to
figure out a lot of stuff.

887
00:44:27,470 --> 00:44:28,280
So, yeah.

888
00:44:28,340 --> 00:44:28,580
Marcus Manning: Yeah.

889
00:44:28,580 --> 00:44:31,610
And I, I think, I, I think
that's a very important point.

890
00:44:31,730 --> 00:44:35,780
One other thing that I would
recommend is, is, is volunteer for

891
00:44:35,780 --> 00:44:40,220
projects and volunteer for things
outside of your normal scope.

892
00:44:40,670 --> 00:44:42,950
And a lot of times people
don't know that, right?

893
00:44:42,950 --> 00:44:47,060
Because we come in and I
can speak my myself, okay.

894
00:44:47,090 --> 00:44:48,620
This is my job description.

895
00:44:48,680 --> 00:44:50,600
This is what's expected of me.

896
00:44:50,660 --> 00:44:52,010
I'm gonna knock it outta the park.

897
00:44:52,010 --> 00:44:55,580
And I'm gonna just stay in my box
and do this all day, every day.

898
00:44:56,180 --> 00:44:59,360
I'm gonna do great at it, but
that's what I'm gonna do because

899
00:44:59,360 --> 00:45:00,770
that's, what's expected of me.

900
00:45:01,220 --> 00:45:03,740
And I'd say probably
midway through my career.

901
00:45:04,445 --> 00:45:09,335
I didn't really realize that, Hey,
it's okay to start asking questions.

902
00:45:09,395 --> 00:45:14,075
It's okay to start looking around
and seeing what's going on around

903
00:45:14,075 --> 00:45:17,225
you, as opposed to coming in, put
your head down, you know, with your

904
00:45:17,225 --> 00:45:20,585
blinders on doing the job to the
best of your ability then going home.

905
00:45:20,645 --> 00:45:26,795
So I think if you have kind of that
horizontal view of what's going on

906
00:45:26,795 --> 00:45:29,225
around you, I think that helps as well.

907
00:45:29,435 --> 00:45:29,765
Jennifer Plummer: Yeah.

908
00:45:30,005 --> 00:45:30,425
Yeah.

909
00:45:30,785 --> 00:45:33,275
People think, um, yeah, cause
I was kinda like heads down.

910
00:45:33,275 --> 00:45:34,325
I'm just gonna do what I'm doing.

911
00:45:34,325 --> 00:45:37,145
But when I got the confidence to start
being like, why are we doing this?

912
00:45:37,145 --> 00:45:37,745
Like this?

913
00:45:37,750 --> 00:45:40,395
Or shouldn't we do that's really
when people were like, oh,

914
00:45:40,955 --> 00:45:42,785
well yeah, you got opinions.

915
00:45:42,845 --> 00:45:43,385
Okay.

916
00:45:43,565 --> 00:45:44,525
Let's yes.

917
00:45:44,555 --> 00:45:45,245
Why don't you do this?

918
00:45:45,245 --> 00:45:45,935
And why don't you do that?

919
00:45:45,935 --> 00:45:48,395
And then I saw, you know, my
career start to kind grow.

920
00:45:48,515 --> 00:45:48,935
Marcus Manning: Yeah.

921
00:45:48,935 --> 00:45:52,175
And I think that's, that's really where
you start showing the value that you have.

922
00:45:52,175 --> 00:45:52,265
Right.

923
00:45:52,265 --> 00:45:54,215
And I think that that's
where the leadership skills

924
00:45:54,220 --> 00:45:55,505
come in at as well, because.

925
00:45:56,015 --> 00:45:59,945
You're not afraid to, you know,
somewhat disturb the apple card, if

926
00:45:59,945 --> 00:46:01,235
there's a better way of doing it.

927
00:46:01,325 --> 00:46:04,085
Hey, Jim, by all means, tell
us, you know, let's do it.

928
00:46:04,085 --> 00:46:05,495
That's, that's what we're looking for.

929
00:46:05,495 --> 00:46:07,205
That's how we got to where we are today.

930
00:46:07,385 --> 00:46:08,035
Jennifer Plummer: So, yeah.

931
00:46:08,195 --> 00:46:08,525
Yeah.

932
00:46:08,825 --> 00:46:11,525
You know, and I think about people
on my team where people I've worked

933
00:46:11,525 --> 00:46:14,165
with in the past, you know, it's
like, oh, why is this person, all this

934
00:46:14,165 --> 00:46:15,275
complaining be like, you know what?

935
00:46:15,275 --> 00:46:16,715
They do know what they're talking about.

936
00:46:16,745 --> 00:46:20,435
So let me listen to them or
let's try things their way.

937
00:46:20,435 --> 00:46:21,095
And then yeah.

938
00:46:21,095 --> 00:46:24,545
Obviously the team, you know, grows and
gets better because of those things.

939
00:46:24,695 --> 00:46:24,995
Marcus Manning: Yeah.

940
00:46:24,995 --> 00:46:29,135
And I can tell you too, back to the,
kind of the, the D E and I conversation.

941
00:46:29,135 --> 00:46:36,515
I, I think that it's very challenging
for us to educate anyone that's not

942
00:46:36,575 --> 00:46:42,575
African American, especially in the
workplace, because there are some things

943
00:46:42,575 --> 00:46:47,735
that we have gone through that I can
explain it to we're blue in the face.

944
00:46:47,735 --> 00:46:52,685
And some people either they won't
get it or they will pretend like

945
00:46:52,805 --> 00:46:58,355
they don't get it or they'll just fed
out, say, okay, that can't be true.

946
00:46:58,355 --> 00:47:00,965
Well, I, I'm not making this up.

947
00:47:00,965 --> 00:47:04,835
I mean, if, if, if you're willing
to listen and truly listen

948
00:47:05,075 --> 00:47:09,695
with the filters that you have
on, if you could lower those.

949
00:47:09,755 --> 00:47:13,295
And I think it's, it's,
it's deep rooted, right?

950
00:47:13,295 --> 00:47:16,025
Because a lot of times you're
a product of your environment.

951
00:47:16,025 --> 00:47:22,865
And if people who aren't African American
don't interact with African Americans, all

952
00:47:22,865 --> 00:47:29,255
they do is see stereotypes and they watch
YouTube videos and make TikTok videos.

953
00:47:29,255 --> 00:47:32,945
And, oh, this is what they must be like.

954
00:47:33,095 --> 00:47:33,575
Siara Barnes: Correct.

955
00:47:33,845 --> 00:47:36,245
Marcus Manning: That's,
that's a challenge for me.

956
00:47:36,365 --> 00:47:39,785
Uh, especially having those type
of conversations in the workplace

957
00:47:39,785 --> 00:47:43,325
because people already come to the
table with a preconceived notion

958
00:47:43,330 --> 00:47:44,555
of how you're supposed to be.

959
00:47:45,455 --> 00:47:48,785
And when you show them something
differently, then you're the

960
00:47:48,785 --> 00:47:50,615
exception as opposed to the norm.

961
00:47:51,305 --> 00:47:52,115
I'm like, well, no.

962
00:47:52,385 --> 00:47:53,465
Yeah, yeah.

963
00:47:53,470 --> 00:47:54,845
This is how we are.

964
00:47:54,845 --> 00:47:56,755
There are plenty of us, us.

965
00:47:57,365 --> 00:47:57,785
Yeah.

966
00:47:57,905 --> 00:48:00,005
It's, it's not just me, right?

967
00:48:00,010 --> 00:48:00,965
It's not just the error.

968
00:48:00,965 --> 00:48:02,555
It's not just, there are plenty of us.

969
00:48:02,585 --> 00:48:05,705
You just don't give us the opportunity.

970
00:48:06,585 --> 00:48:08,865
And you're not willing to
have those conversations.

971
00:48:08,865 --> 00:48:13,634
So that's, that's one of the things we
talked about, you know, satisfaction.

972
00:48:13,665 --> 00:48:17,775
That's one of the things that I'm
trying to break that ceiling now,

973
00:48:18,045 --> 00:48:21,194
and it's not just a numbers thing
and it's not just an equity thing.

974
00:48:21,200 --> 00:48:25,634
I think there's some things that's
so systemic and so deep rooted.

975
00:48:25,995 --> 00:48:30,255
It's gonna have to take
those tough conversation.

976
00:48:30,255 --> 00:48:32,325
Now, if I get fired, I'm gonna call
you guys and see if you need get.

977
00:48:32,375 --> 00:48:32,675
Yeah.

978
00:48:34,105 --> 00:48:38,225
.In the meantime, I'm gonna keep
trying, trying to break that barrier.

979
00:48:38,705 --> 00:48:39,725
Jennifer Plummer: And
that was really, yeah.

980
00:48:39,725 --> 00:48:43,835
That's that was kind of where the
idea for the podcast came as well.

981
00:48:43,865 --> 00:48:49,295
I was like, there's a lot of black people
in technology, but no, one's really

982
00:48:49,295 --> 00:48:52,565
think, you know, cuz the answer always
is, well, we can't find the people in

983
00:48:52,565 --> 00:48:54,785
technology it's too hard to find them.

984
00:48:54,785 --> 00:48:55,355
So I was like,

985
00:48:55,565 --> 00:48:57,515
Marcus Manning: I'm not,
I'm not buying that one have

986
00:49:03,185 --> 00:49:03,575
Jennifer Plummer: yeah.

987
00:49:03,575 --> 00:49:05,945
So just and, and normalize.

988
00:49:06,005 --> 00:49:06,485
Right.

989
00:49:06,725 --> 00:49:07,715
We know, right?

990
00:49:07,715 --> 00:49:08,195
Yes.

991
00:49:08,195 --> 00:49:12,275
But, um, normalizing to, to America.

992
00:49:13,265 --> 00:49:13,655
Yeah.

993
00:49:17,465 --> 00:49:18,515
Of that.

994
00:49:18,605 --> 00:49:20,075
This is no different than anything else.

995
00:49:20,075 --> 00:49:24,275
Like you're always gonna think
of athletes and musicians,

996
00:49:24,275 --> 00:49:27,395
but no, this, we do check too.

997
00:49:27,425 --> 00:49:28,205
We do accounting.

998
00:49:28,235 --> 00:49:29,345
Siara Barnes: We do everything

999
00:49:29,825 --> 00:49:31,625
Marcus Manning: I told to
have another story for you.

1000
00:49:31,625 --> 00:49:33,065
So we're in a meeting, true story.

1001
00:49:33,065 --> 00:49:33,665
Here it is.

1002
00:49:33,670 --> 00:49:34,535
I'll show it to you.

1003
00:49:34,835 --> 00:49:38,195
A guy comes with me, he's like, Hey
Marcus, is that a super bowl ring?

1004
00:49:38,795 --> 00:49:41,405
I said, no, it's not a super bowl ring.

1005
00:49:41,915 --> 00:49:43,895
It's a computer science degree ring.

1006
00:49:43,895 --> 00:49:45,545
Oh, wow.

1007
00:49:45,545 --> 00:49:49,145
I mean, it, I don't, I don't think
again, back to that, you know,

1008
00:49:49,575 --> 00:49:53,525
systemic, I don't want to call
it racism, but systemic way of

1009
00:49:53,555 --> 00:49:54,275
thinking.

1010
00:49:54,365 --> 00:49:54,875
Siara Barnes: Yes.

1011
00:49:55,595 --> 00:49:58,985
Jennifer Plummer: So UN it's kind of like
an unconscious bias that comes out, right?

1012
00:49:59,045 --> 00:49:59,465
Correct.

1013
00:49:59,675 --> 00:50:03,635
Marcus Manning: So he, he saw nothing
wrong with asking me that question.

1014
00:50:03,635 --> 00:50:03,695
Yeah.

1015
00:50:03,755 --> 00:50:06,725
And several people would
probably see nothing wrong with,

1016
00:50:06,755 --> 00:50:07,985
with asking me that question.

1017
00:50:07,985 --> 00:50:09,695
Another guy told me, you
know, Hey Marcus, you kind of

1018
00:50:09,695 --> 00:50:11,015
dressed like tiger woods today.

1019
00:50:11,090 --> 00:50:11,150
Yeah.

1020
00:50:11,510 --> 00:50:11,660
Jennifer Plummer: Oh really?

1021
00:50:14,270 --> 00:50:14,490
Marcus Manning: No.

1022
00:50:14,490 --> 00:50:14,491
Yeah.

1023
00:50:15,290 --> 00:50:19,400
So some of these board room conversations
that I've had, and it's one of those

1024
00:50:19,405 --> 00:50:24,740
where, okay, I hear you , I'm not
gonna address it right now, but we

1025
00:50:24,740 --> 00:50:26,060
talking about those balconies earlier.

1026
00:50:26,065 --> 00:50:29,180
I'm not gonna address
it right now, but yeah.

1027
00:50:29,660 --> 00:50:31,880
We'll have a conversation
after this one, John,

1028
00:50:31,880 --> 00:50:35,720
Siara Barnes: you know, it's such a
hard burden to bear also because I

1029
00:50:35,720 --> 00:50:40,580
remember when, you know, the UN the
unfortunate death of George Floyd, and

1030
00:50:40,580 --> 00:50:44,720
there was all of these conversations
that companies were having with their

1031
00:50:45,000 --> 00:50:46,910
employees about how they're feeling and

1032
00:50:47,465 --> 00:50:51,695
and I felt, and I know a couple of
friends of mine who one, they were

1033
00:50:51,700 --> 00:50:56,255
even in a workplace where their leaders
were letting them openly talk about it.

1034
00:50:56,255 --> 00:50:56,675
Right.

1035
00:50:57,425 --> 00:51:02,585
The burden of having to either
recount your experience or trying

1036
00:51:02,585 --> 00:51:08,105
to educate someone or having to
tell people, like, when you say

1037
00:51:08,105 --> 00:51:09,815
this, this is how it makes me feel.

1038
00:51:09,815 --> 00:51:12,845
It's like that constant thing.

1039
00:51:12,875 --> 00:51:14,615
And I'm just like, I am exhausted.

1040
00:51:14,615 --> 00:51:14,675
Yeah.

1041
00:51:14,705 --> 00:51:18,365
I want you to go and find an
article to go read about this

1042
00:51:18,365 --> 00:51:19,955
or go find a book or something.

1043
00:51:19,985 --> 00:51:24,965
I cannot also live the experience and
then also have to carry the burden of

1044
00:51:24,965 --> 00:51:28,475
educating you about my experience also.

1045
00:51:28,835 --> 00:51:29,105
Absolutely.

1046
00:51:29,105 --> 00:51:32,975
That is it's such a, and I don't
think I'm ready for that level.

1047
00:51:33,815 --> 00:51:34,235
yeah.

1048
00:51:34,240 --> 00:51:38,135
Marcus, I will get there one day,
but right now I'm just like, no,

1049
00:51:38,945 --> 00:51:39,605
Jennifer Plummer: yeah.

1050
00:51:40,045 --> 00:51:40,335
It's.

1051
00:51:40,925 --> 00:51:41,435
It's tough.

1052
00:51:41,435 --> 00:51:44,655
I mean, those sort of things
always take me by surprise.

1053
00:51:45,215 --> 00:51:50,075
Um, and I actually did a, a presentation
for Grace Hopper or a workshop where it

1054
00:51:50,075 --> 00:51:54,815
was like, you just need to be prepared
at some point in your professional career

1055
00:51:54,815 --> 00:51:57,815
someone's gonna say something
really inappropriate to you and you

1056
00:51:57,815 --> 00:52:01,115
just need to practice beforehand
what you say so that, yeah.

1057
00:52:01,565 --> 00:52:02,765
Cause it could just throw you off.

1058
00:52:02,765 --> 00:52:03,035
Right.

1059
00:52:03,035 --> 00:52:05,795
Cause you're like I'm in this
meeting and it just says something

1060
00:52:06,005 --> 00:52:07,025
completely outta left field.

1061
00:52:07,055 --> 00:52:09,395
Now I can't even, I'm thinking
about that instead of thinking

1062
00:52:09,395 --> 00:52:10,235
about what's in the meeting.

1063
00:52:10,235 --> 00:52:12,695
So just preparing yourself for that.

1064
00:52:12,865 --> 00:52:13,155
Marcus Manning: Yeah.

1065
00:52:13,205 --> 00:52:13,565
Yeah.

1066
00:52:13,565 --> 00:52:16,325
And I, and again, I don't want
to, you know, inundate you guys

1067
00:52:16,330 --> 00:52:18,945
with stories, but these are the
things that stick in my mind.

1068
00:52:19,115 --> 00:52:22,235
And some of these stories happened,
you know, 10, 15 years ago.

1069
00:52:22,295 --> 00:52:22,505
Yeah.

1070
00:52:22,745 --> 00:52:26,135
I remember when Obama was
elected, we were in a meeting.

1071
00:52:26,375 --> 00:52:31,415
I, it seemed like it was
yesterday and this guy was pretty

1072
00:52:31,415 --> 00:52:32,915
high up in the organization.

1073
00:52:32,915 --> 00:52:37,025
He said, well, Marcus, we don't have
any chocolate donuts today for Mr.

1074
00:52:37,025 --> 00:52:37,445
Obama.

1075
00:52:37,475 --> 00:52:38,585
He said this in a meeting.

1076
00:52:39,680 --> 00:52:40,310
And

1077
00:52:40,315 --> 00:52:41,190
Jennifer Plummer: oh my God.

1078
00:52:41,530 --> 00:52:47,930
Marcus Manning: And, and I, yeah, and I, I
do commend my, my supervisor at the time.

1079
00:52:47,930 --> 00:52:50,900
And if he's listening to this, he
knows exactly what I'm talking about.

1080
00:52:51,470 --> 00:52:54,980
He came to my office after that
meeting, he said, are you okay?

1081
00:52:55,340 --> 00:53:00,440
I said, I'm okay, but I wanna know
what are you gonna do about it?

1082
00:53:00,440 --> 00:53:01,880
Because I'm gonna do something about it.

1083
00:53:01,880 --> 00:53:02,540
If you got right.

1084
00:53:03,380 --> 00:53:04,100
And no, no, no.

1085
00:53:04,100 --> 00:53:05,870
Let me, let me take care
of, let me take care of it.

1086
00:53:06,830 --> 00:53:11,720
so, um, I don't know what they did to
take care of, but the guy came back to my

1087
00:53:11,720 --> 00:53:13,640
office and, you know, he apologized it.

1088
00:53:13,645 --> 00:53:14,330
Wasn't sincere.

1089
00:53:14,335 --> 00:53:17,300
I can see in the, I wanted to tell him,
get out of my office, but, you know, I

1090
00:53:17,300 --> 00:53:18,860
just told him, thank you for coming by.

1091
00:53:19,490 --> 00:53:23,310
And the CIO at the time came by my
office, you know, Hey Marcus cause

1092
00:53:23,310 --> 00:53:26,210
I heard about what happened, you
know, that's, that's unacceptable.

1093
00:53:26,215 --> 00:53:30,950
And you know, if there's anything
you want to do legally, I said,

1094
00:53:30,955 --> 00:53:34,190
well, no, I, I don't, I don't think
that's necessary at this point.

1095
00:53:34,835 --> 00:53:39,065
But, you know, it, it did make me
feel good that at least my supervisor

1096
00:53:39,185 --> 00:53:43,595
had my back and then my supervisor,
supervisor, which was the CIO.

1097
00:53:44,285 --> 00:53:44,435
Yeah.

1098
00:53:44,435 --> 00:53:47,615
He, you know, and, and maybe
they didn't have my back, but

1099
00:53:47,615 --> 00:53:48,575
at least they addressed it.

1100
00:53:48,575 --> 00:53:52,565
It wasn't one of those to where we're just
gonna ignore that, come and act like it

1101
00:53:52,565 --> 00:53:54,575
didn't happen and, you know, off we go.

1102
00:53:54,605 --> 00:53:54,935
Right.

1103
00:53:54,935 --> 00:53:55,265
So,

1104
00:53:56,195 --> 00:53:56,645
Jennifer Plummer: yeah.

1105
00:53:56,645 --> 00:54:01,715
And that, that's a good to, to mention
allyship too, cuz since we, since we, I

1106
00:54:01,715 --> 00:54:07,355
think before George Floyd, people weren't
talking about this as openly, right.

1107
00:54:07,355 --> 00:54:07,356
Yeah.

1108
00:54:07,361 --> 00:54:07,415
Right.

1109
00:54:07,565 --> 00:54:07,715
Yeah.

1110
00:54:07,925 --> 00:54:11,825
And so if something like that
ha had happened at work, I might

1111
00:54:11,825 --> 00:54:16,385
not necessarily go to my manager
and say, Hey, you know, right.

1112
00:54:16,835 --> 00:54:18,665
This happened to me and
I don't think it's right.

1113
00:54:18,665 --> 00:54:19,775
I don't think I would've done that.

1114
00:54:19,775 --> 00:54:23,105
So the fact that this is kind of
more of an open conversation now.

1115
00:54:23,195 --> 00:54:23,285
Yes.

1116
00:54:23,855 --> 00:54:27,755
And you know, based on what I'm hearing,
you know, you know, this is not accepted.

1117
00:54:27,760 --> 00:54:29,645
And I feel like there would
be some sort, I don't know

1118
00:54:29,645 --> 00:54:30,875
what the process would be, but

1119
00:54:31,370 --> 00:54:34,670
like I said, someone's gonna go
talk to someone about it and do

1120
00:54:34,670 --> 00:54:36,950
something that, that is the benefit.

1121
00:54:36,950 --> 00:54:40,130
And just knowing, you know, you
know, where people stand on that.

1122
00:54:40,130 --> 00:54:44,990
And, and I don't think I would've
ever gone to a manager about

1123
00:54:44,990 --> 00:54:48,560
something like that before,
you know, less two summers ago.

1124
00:54:48,560 --> 00:54:50,270
Marcus Manning: Yeah, yeah, yeah, yeah,

1125
00:54:50,275 --> 00:54:50,740
Siara Barnes: absolutely.

1126
00:54:51,290 --> 00:54:56,810
Just another, another thing that
we carry on our back, we just move

1127
00:54:56,810 --> 00:55:01,190
on, you know, with your day and try
to act like it didn't bother you.

1128
00:55:01,430 --> 00:55:01,880
Marcus Manning: Yeah.

1129
00:55:01,970 --> 00:55:02,310
You know?

1130
00:55:02,315 --> 00:55:02,360
Yeah.

1131
00:55:02,480 --> 00:55:02,840
Yeah.

1132
00:55:02,840 --> 00:55:06,110
And, and, you know, again, I
think that support system is very

1133
00:55:06,110 --> 00:55:11,660
important and me not having a lot of
African Americans, you know, around

1134
00:55:11,660 --> 00:55:13,610
me to have those conversations.

1135
00:55:13,610 --> 00:55:17,060
Cause I couldn't have that conversation
with anybody else at the time because

1136
00:55:17,065 --> 00:55:18,350
they, they wouldn't have understood.

1137
00:55:18,355 --> 00:55:22,550
Even if my supervisor didn't
understand, I wouldn't have had

1138
00:55:22,550 --> 00:55:25,370
the ability to make him understand.

1139
00:55:25,370 --> 00:55:28,340
Yes, I could articulate
what just happened here.

1140
00:55:28,805 --> 00:55:31,055
But what I'm feeling right now.

1141
00:55:31,115 --> 00:55:32,765
There's no way I can explain yeah.

1142
00:55:33,125 --> 00:55:35,225
That to you because you,
you, you won't get it.

1143
00:55:35,945 --> 00:55:36,365
Jennifer Plummer: Yeah.

1144
00:55:36,845 --> 00:55:42,805
Any requests here or should
we move on to the heat check?

1145
00:55:43,615 --> 00:55:43,725
Okay.

1146
00:55:44,885 --> 00:55:54,695
So heat check is where we share something
in the news or something that we were

1147
00:55:54,695 --> 00:55:59,195
involved in or experienced that is
exciting us in technology or culture.

1148
00:55:59,225 --> 00:56:02,645
So, Marcus, do you have anything
you'd like to share with us?

1149
00:56:03,575 --> 00:56:05,885
Marcus Manning: I have some projects
that we're working on, but no,

1150
00:56:05,885 --> 00:56:07,235
we, we're not gonna go there.

1151
00:56:07,475 --> 00:56:14,885
um, one thing that I am proud
of is that I do commend you

1152
00:56:14,885 --> 00:56:17,585
guys for having these type of

1153
00:56:18,335 --> 00:56:20,435
activities, forums, podcasts.

1154
00:56:20,435 --> 00:56:22,235
Cause I, I, I think it helps.

1155
00:56:22,295 --> 00:56:26,015
It helps me and I think it's
gonna help others as well.

1156
00:56:26,015 --> 00:56:27,515
Especially the people who are listening.

1157
00:56:27,635 --> 00:56:31,595
They're gonna know that, Hey,
I'm not the only one that's going

1158
00:56:31,595 --> 00:56:33,605
through this type of ordeal.

1159
00:56:33,755 --> 00:56:35,855
So commend you guys for that.

1160
00:56:36,575 --> 00:56:37,175
Jennifer Plummer: Thank you.

1161
00:56:37,395 --> 00:56:38,335
Siara Barnes: Thank you so much.

1162
00:56:39,045 --> 00:56:39,335
Marcus Manning: Yeah.

1163
00:56:39,455 --> 00:56:44,165
And as far as any publications are
concerned, uh, let's just say not yet.

1164
00:56:44,375 --> 00:56:47,525
I, I have a couple of things that,
that, that are in the woodworks

1165
00:56:47,555 --> 00:56:52,700
and, uh, you guys will probably hear
something soon, but nothing here

1166
00:56:52,700 --> 00:56:53,600
as far as publication.

1167
00:56:53,630 --> 00:56:53,930
Siara Barnes: Oh, come on.

1168
00:56:53,930 --> 00:56:56,060
We can't get like a first come on.

1169
00:56:56,420 --> 00:56:58,010
Could we get a sneak peek?

1170
00:56:58,010 --> 00:57:00,710
Heard it here first on
the interface podcast.

1171
00:57:01,220 --> 00:57:02,049
Jennifer Plummer: If you wanna

1172
00:57:02,569 --> 00:57:05,570
Marcus Manning: y'all gonna get
me in trouble, you know that

1173
00:57:06,620 --> 00:57:09,950
Jennifer Plummer: you can let us
know and we will definitely we'll put

1174
00:57:09,950 --> 00:57:14,060
that in our heat check for the, the
following episode as soon as we find out.

1175
00:57:14,270 --> 00:57:14,810
Marcus Manning: Okay.

1176
00:57:14,990 --> 00:57:15,710
Absolutely.

1177
00:57:16,130 --> 00:57:16,790
We can do that.

1178
00:57:17,090 --> 00:57:19,640
We'll keep, we'll keep
you out of trouble for

1179
00:57:19,640 --> 00:57:19,940
now.

1180
00:57:22,490 --> 00:57:24,440
Do a good of getting myself in trouble.

1181
00:57:24,620 --> 00:57:31,070
Jennifer Plummer: Sierra,
do you have one for today.

1182
00:57:31,070 --> 00:57:31,820
You want me to go next?

1183
00:57:32,150 --> 00:57:33,800
Siara Barnes: I I'm happy to share.

1184
00:57:33,860 --> 00:57:38,270
Um, so mine is very culture and
it's not even technically black

1185
00:57:38,275 --> 00:57:40,680
culture, but I'm very excited.

1186
00:57:41,150 --> 00:57:42,170
Don't shoot me.

1187
00:57:42,170 --> 00:57:43,490
But Adele is back.

1188
00:57:43,550 --> 00:57:44,000
Okay.

1189
00:57:44,000 --> 00:57:49,040
I, as black people, we can appreciate
good music and my girl is bad.

1190
00:57:49,040 --> 00:57:52,490
Jennifer Plummer: I'm still appreciate
appreciating Bruno Mars and Anderson Paaks

1191
00:57:52,910 --> 00:57:56,180
Siara Barnes: that too  oh my God.

1192
00:57:56,180 --> 00:57:59,600
Her, her, she had like a
one night only thing on CBS.

1193
00:57:59,990 --> 00:58:05,000
I went out and bought an antenna
for my TV so that I could

1194
00:58:05,000 --> 00:58:07,010
tune in to CBS to watch her.

1195
00:58:07,010 --> 00:58:08,510
And I told my family.

1196
00:58:08,975 --> 00:58:13,295
I am nonexistent for the next two hours
because Adele did it already come on.

1197
00:58:13,475 --> 00:58:14,405
It came on last night.

1198
00:58:14,405 --> 00:58:14,645
It was

1199
00:58:14,645 --> 00:58:17,135
Marcus Manning: last night
I forth of the interview.

1200
00:58:17,155 --> 00:58:18,155
It was, it was good.

1201
00:58:18,215 --> 00:58:21,725
I'm not a big fan, like
Sierra, but I, it was good.

1202
00:58:21,725 --> 00:58:23,465
The pieces that I saw, it was pretty good.

1203
00:58:23,525 --> 00:58:27,095
Siara Barnes: I mean the voice and
just her story from her divorce

1204
00:58:27,095 --> 00:58:30,095
and how she's, you know, managing
the co-parenting and all of that.

1205
00:58:30,095 --> 00:58:31,625
I was just like, thank you, girl.

1206
00:58:32,705 --> 00:58:32,945
Thank you.

1207
00:58:33,005 --> 00:58:34,175
I'm so glad you're back.

1208
00:58:34,865 --> 00:58:38,735
So that is my that's my little
random heat check for today.

1209
00:58:38,735 --> 00:58:39,335
I'm excited.

1210
00:58:39,340 --> 00:58:40,595
I'm waiting for the album to drop

1211
00:58:41,645 --> 00:58:45,365
Marcus Manning: and I, and I know it
was about her, but I mean, do you guys

1212
00:58:45,515 --> 00:58:48,395
understand how just magnificent Oprah is?

1213
00:58:48,485 --> 00:58:49,235
I mean, did, did you

1214
00:58:52,235 --> 00:58:56,465
it was probably interesting coming
from me, but just her personality, her

1215
00:58:56,525 --> 00:58:58,715
interviewing skills, just her empathy.

1216
00:58:58,720 --> 00:58:59,315
She's just.

1217
00:58:59,675 --> 00:59:00,635
Yeah, she's outta sight.

1218
00:59:00,725 --> 00:59:05,225
Siara Barnes: Oprah is one of those people
that just, just looking at the span of her

1219
00:59:05,225 --> 00:59:11,715
career and how she has taken every lesson
that she's learned and just capitalized

1220
00:59:12,335 --> 00:59:16,445
on the, and, and not just even from the
financial perspective, but how she's

1221
00:59:16,450 --> 00:59:21,985
been able to help people have certain
conversations, her interview style.

1222
00:59:22,175 --> 00:59:24,995
It seems like every interview
now that she's, everybody says,

1223
00:59:24,995 --> 00:59:26,255
you're trying to make me cry.

1224
00:59:26,525 --> 00:59:31,955
That's like her that's like her key
thing, but yeah, she's, she is sure.

1225
00:59:31,960 --> 00:59:33,005
Jennifer Plummer: Show on a regular basis.

1226
00:59:33,485 --> 00:59:37,985
I just rather, I just rather watch
ID, just rather watch YouTube

1227
00:59:37,985 --> 00:59:39,905
content on the Marvel universe.

1228
00:59:41,140 --> 00:59:42,005
that's that's just me.

1229
00:59:42,195 --> 00:59:43,495
That's the kind of nerd I am.

1230
00:59:43,495 --> 00:59:43,805
Siara Barnes: We get you.

1231
00:59:43,875 --> 00:59:44,097
We get you

1232
00:59:45,185 --> 00:59:47,225
Jennifer Plummer: hundred
percent respect to Oprah.

1233
00:59:47,585 --> 00:59:48,875
I would definitely faint.

1234
00:59:48,880 --> 00:59:50,045
If I ever met, met her in person.

1235
00:59:50,045 --> 00:59:51,005
Siara Barnes: She's a legend for sure.

1236
00:59:53,885 --> 00:59:54,815
Jennifer Plummer: We
should end it on yours.

1237
00:59:56,255 --> 01:00:03,305
mine is um, so we talked about a, a few
weeks ago about the cost of computing

1238
01:00:03,305 --> 01:00:07,145
and, and, you know, it's actually,
you know, the energy hog it is.

1239
01:00:07,145 --> 01:00:11,255
Well, I found an article on
the news stack written by David

1240
01:00:11,255 --> 01:00:16,485
Castle, which is which programming
languages use the least electricity.

1241
01:00:16,595 --> 01:00:21,995
And they have like statistics where
they, um, they just, they ran the

1242
01:00:21,995 --> 01:00:26,495
same benchmarks against multiple
languages to see which ones consume

1243
01:00:26,500 --> 01:00:29,675
the most energy, which ones finished
in the least amount of time.

1244
01:00:29,675 --> 01:00:31,115
And which used the most data.

1245
01:00:31,115 --> 01:00:42,095
So C and C plus plus, and ADA pretty
much rust are all pretty good.

1246
01:00:42,650 --> 01:00:44,720
Javas doing pretty good.

1247
01:00:45,290 --> 01:00:47,510
And, uh, I, I wrote notes on this.

1248
01:00:47,510 --> 01:00:48,260
I did it again.

1249
01:00:50,180 --> 01:00:55,430
it just made some pretty, uh, good
points about, um, procedural languages

1250
01:00:55,430 --> 01:00:58,880
versus interpreted languages and
how, how they perform on this.

1251
01:00:58,880 --> 01:01:00,410
Siara Barnes: So who's the energy hog?

1252
01:01:01,060 --> 01:01:04,590
Jennifer Plummer: Pearl,
Pearl is last on the list.

1253
01:01:05,450 --> 01:01:09,800
Pythons not doing very well
either is, is looking bad.

1254
01:01:10,780 --> 01:01:12,860
So, um, pretty interesting.

1255
01:01:12,865 --> 01:01:17,060
And so, and you might need to write
if depending on the architecture of

1256
01:01:17,060 --> 01:01:20,000
whatever you're writing and where it's
gonna be, that might be a consideration

1257
01:01:20,000 --> 01:01:23,975
about, you know, you how much money
I'm gonna spend on electricity or yeah.

1258
01:01:24,575 --> 01:01:26,885
You know, performance is the obvious one.

1259
01:01:26,885 --> 01:01:26,945
Yeah.

1260
01:01:27,125 --> 01:01:27,455
Right.

1261
01:01:27,815 --> 01:01:29,195
We're always concerned about that.

1262
01:01:29,195 --> 01:01:33,935
So that one, I was kind of research cause
you, you kind of already know, but, um, I

1263
01:01:33,940 --> 01:01:38,585
never had seen a list of this is consuming
this many joules I haven't even heard

1264
01:01:38,585 --> 01:01:40,745
anyone mention a joule in a whole oh yeah.

1265
01:01:40,885 --> 01:01:41,955
Siara Barnes: I haven't
heard that in a while.

1266
01:01:41,955 --> 01:01:41,956
Marcus Manning: Yeah.

1267
01:01:41,956 --> 01:01:41,975
That's been a long time.

1268
01:01:41,975 --> 01:01:42,185
Wow.

1269
01:01:45,615 --> 01:01:46,655
Jennifer Plummer: so I was like, wow.

1270
01:01:46,655 --> 01:01:51,735
I don't even know really what one
jewel means, but C consumed one joule

1271
01:01:51,755 --> 01:01:56,175
while Pearl consumed 79.58 joules.

1272
01:01:56,390 --> 01:01:59,030
On this set of benchmarks that they're in.

1273
01:01:59,030 --> 01:02:00,170
So it's pretty cool.

1274
01:02:00,170 --> 01:02:00,230
Wow.

1275
01:02:00,770 --> 01:02:01,010
Marcus Manning: Okay.

1276
01:02:01,010 --> 01:02:03,710
So I, I, I do have one now that
you guys have shared yours.

1277
01:02:03,710 --> 01:02:07,970
So, um, do you guys have any
Bitcoin as part of your portfolio?

1278
01:02:09,000 --> 01:02:09,460
Jennifer Plummer: Not yet.

1279
01:02:10,010 --> 01:02:11,780
Marcus Manning: Not yet, yet.

1280
01:02:11,900 --> 01:02:12,620
Not yet.

1281
01:02:13,340 --> 01:02:16,250
Siara Barnes: We just,
actually, a few episodes back.

1282
01:02:16,250 --> 01:02:20,030
We had a guest on who were telling
us about cryptocurrency and

1283
01:02:20,090 --> 01:02:21,620
Jennifer Plummer: yeah, we thought
we were gonna talk about cloud

1284
01:02:21,620 --> 01:02:23,270
computing and he was like, no, correct.

1285
01:02:23,930 --> 01:02:24,950
I wanna talk about bitcoin.

1286
01:02:25,250 --> 01:02:27,560
Siara Barnes: And we were, and we
were all like leaned in, like, yes.

1287
01:02:27,565 --> 01:02:28,850
Tell us more, tell us more.

1288
01:02:30,860 --> 01:02:33,920
Marcus Manning: so we, we were in our
board meeting and one of our board

1289
01:02:33,920 --> 01:02:38,540
members seems like, okay, Marcus so
we want you to give a presentation on

1290
01:02:38,600 --> 01:02:40,040
blockchain in our next board meeting.

1291
01:02:40,190 --> 01:02:43,060
It's like, oh, okay, sure.

1292
01:02:43,399 --> 01:02:45,770
not a problem,

1293
01:02:46,189 --> 01:02:47,960
Jennifer Plummer: how much
time to the next board meeting.

1294
01:02:48,845 --> 01:02:50,185
Marcus Manning: It's in December.

1295
01:02:50,435 --> 01:02:52,215
So I, I still have some time, yeah.

1296
01:02:52,215 --> 01:02:56,465
IBM has a, a pretty good, uh,
blockchain solution that they're using.

1297
01:02:56,470 --> 01:03:00,065
So mm-hmm , but that's, it's, it's
just interesting at this point in time.

1298
01:03:00,125 --> 01:03:06,095
So, and like I said, I mean, blockchain
didn't exist five years ago, so we

1299
01:03:06,095 --> 01:03:11,075
gotta be on the con continuous learning
curve iPhones didn't exist 20 years ago.

1300
01:03:11,075 --> 01:03:11,375
Right.

1301
01:03:11,375 --> 01:03:12,195
Siara Barnes: It's crazy.

1302
01:03:13,055 --> 01:03:13,505
Jennifer Plummer: Yeah.

1303
01:03:13,505 --> 01:03:17,675
And, and then you talk about, so,
and what policies need to be updated

1304
01:03:17,680 --> 01:03:22,055
based on that's my, my thing is
like, when, when you start being a,

1305
01:03:22,475 --> 01:03:24,305
you know, on the, the verge right

1306
01:03:24,305 --> 01:03:29,135
of new technology, but all of
our processes and legislators

1307
01:03:29,135 --> 01:03:32,345
kind of based on things that
we, we were doing 50 years ago.

1308
01:03:32,435 --> 01:03:32,765
Marcus Manning: Yeah.

1309
01:03:33,905 --> 01:03:34,445
Where we're now.

1310
01:03:34,445 --> 01:03:37,265
So, I mean, because as you guys
can imagine financial institutions

1311
01:03:37,265 --> 01:03:38,555
are highly, highly regulated.

1312
01:03:38,555 --> 01:03:39,255
There's mm-hmm.

1313
01:03:39,634 --> 01:03:43,115
There's really not a whole
lot of regulation around

1314
01:03:43,115 --> 01:03:44,465
cryptocurrency right now.

1315
01:03:44,465 --> 01:03:47,285
So, I mean, it's like everybody's
doing what they want to

1316
01:03:47,285 --> 01:03:48,515
do, how they want to do it.

1317
01:03:49,265 --> 01:03:51,455
And people are making a
lot of money off of it.

1318
01:03:51,515 --> 01:03:55,895
Siara Barnes: So is that sort of a,
um, is there a trepidation with going

1319
01:03:55,895 --> 01:04:00,395
into these new technologies for someone
like a financial institution, where

1320
01:04:00,485 --> 01:04:02,165
again, everything is very regulated.

1321
01:04:02,165 --> 01:04:04,205
We've had the same
regulations for a while.

1322
01:04:04,205 --> 01:04:05,285
Very few updates.

1323
01:04:05,675 --> 01:04:09,575
Is that sort of like tread lightly,
even though they're interested

1324
01:04:09,965 --> 01:04:12,725
Marcus Manning: and it is, I think
that's a great way of putting it.

1325
01:04:13,055 --> 01:04:15,575
As I mentioned earlier,
we're not bleeding edge.

1326
01:04:16,025 --> 01:04:21,155
I would say we're somewhat cutting edge,
but those are some of the hurdles that

1327
01:04:21,155 --> 01:04:25,925
we have because we have what's called
examiners and they actually come in,

1328
01:04:26,015 --> 01:04:30,965
um, from the state as well as from the,
uh, national credit union association.

1329
01:04:30,965 --> 01:04:36,665
So there, there are compliance rules that
we have to abide by in order to operate.

1330
01:04:36,665 --> 01:04:36,995
Right.

1331
01:04:36,995 --> 01:04:39,395
And if we're not, then they
can come in and shut us down.

1332
01:04:39,395 --> 01:04:42,895
So if we come to them and say, you
know, Hey yeah, we have Bitcoin ATMs

1333
01:04:42,900 --> 01:04:46,415
and our branches and they're probably
gonna  what you talking about?

1334
01:04:46,835 --> 01:04:48,635
Siara Barnes: again,
getting yourself in trouble.

1335
01:04:48,785 --> 01:04:49,415
Marcus Manning: Exactly.

1336
01:04:49,625 --> 01:04:49,985
Yeah.

1337
01:04:50,075 --> 01:04:50,285
Yeah.

1338
01:04:50,435 --> 01:04:51,575
I told you I'd do a good job.

1339
01:04:51,580 --> 01:04:51,605
I

1340
01:04:51,605 --> 01:04:51,665
Jennifer Plummer: see.

1341
01:04:52,535 --> 01:04:57,305
Really, I've seen those Bitcoin
ATMs, like in the local gas station.

1342
01:04:57,305 --> 01:04:58,235
I'm like, who is going?

1343
01:04:58,235 --> 01:05:01,005
Are people really going
to ATM for Bitcoin?

1344
01:05:01,785 --> 01:05:02,005
Marcus Manning: Yes.

1345
01:05:02,495 --> 01:05:07,655
People are paying for supplies and
goods and services with Bitcoins.

1346
01:05:07,655 --> 01:05:14,045
There was a Congressman I think in New
York said that he wants his paycheck

1347
01:05:14,650 --> 01:05:15,230
in Bitcoin.

1348
01:05:15,230 --> 01:05:15,231
Yeah.

1349
01:05:15,231 --> 01:05:15,233
In Bitcoin.

1350
01:05:16,070 --> 01:05:19,130
I don't know if it's true or
not, but I read that article.

1351
01:05:19,280 --> 01:05:19,470
Wow.

1352
01:05:19,500 --> 01:05:20,040
Yeah it's weird.

1353
01:05:20,070 --> 01:05:20,820
Jennifer Plummer: Absolutely.

1354
01:05:20,820 --> 01:05:24,750
Mm-hmm  I have a funny
story about Donnie Simpson.

1355
01:05:24,750 --> 01:05:25,700
Do you remember Donnie Simpson?

1356
01:05:26,040 --> 01:05:26,790
The radio host?

1357
01:05:26,940 --> 01:05:27,420
Siara Barnes: Yes.

1358
01:05:27,690 --> 01:05:29,100
Marcus Manning: B E T Donny Simpson.

1359
01:05:29,970 --> 01:05:30,420
Siara Barnes: Hello.

1360
01:05:32,610 --> 01:05:32,671
Marcus Manning: So, okay.

1361
01:05:32,676 --> 01:05:32,891
We're all.

1362
01:05:33,570 --> 01:05:34,650
I'm not showing my age.

1363
01:05:35,100 --> 01:05:38,160
Jennifer Plummer: this is how old was I?

1364
01:05:38,490 --> 01:05:39,450
Maybe I was 25.

1365
01:05:40,799 --> 01:05:46,680
Anyway, he had a contest on the
radio where he was given away

1366
01:05:47,100 --> 01:05:48,450
maybe a computer or something.

1367
01:05:48,480 --> 01:05:50,549
So he was like, oh, since
this is based on a computer.

1368
01:05:51,270 --> 01:05:52,770
I'm not gonna do the 10th caller.

1369
01:05:52,770 --> 01:05:57,900
I'm just gonna, you know, whoever calls
in and tells me the first five prime

1370
01:05:57,900 --> 01:06:00,420
numbers, I'm gonna give it away too.

1371
01:06:01,020 --> 01:06:05,640
Well, first I called in and I think
that one of the first five prime,

1372
01:06:05,790 --> 01:06:08,910
like, I don't even know anymore,
but I think, I think they said one,

1373
01:06:08,910 --> 01:06:10,440
which one is not a prime number.

1374
01:06:11,280 --> 01:06:14,070
And, and Donny said, so was
like, yeah, you get the computer.

1375
01:06:18,660 --> 01:06:20,130
Siara Barnes: Why is
your answer key Donny.

1376
01:06:20,760 --> 01:06:21,510
That was not, it,

1377
01:06:21,920 --> 01:06:22,800
Jennifer Plummer: it was a morning show.

1378
01:06:22,800 --> 01:06:24,510
So I was on my way to work.

1379
01:06:25,050 --> 01:06:31,590
And I was like, I was like, he this
computer to someone that doesn't

1380
01:06:31,590 --> 01:06:32,970
even know the prime numbers.

1381
01:06:33,360 --> 01:06:41,500
So, and this is like, oh God, this is
probably like, Year 2000, maybe 2001.

1382
01:06:41,520 --> 01:06:41,670
Oh wow.

1383
01:06:42,480 --> 01:06:47,730
Somehow I found his email address, which
everyone didn't have email address.

1384
01:06:47,735 --> 01:06:50,340
You couldn't just go to their
social media, just put, yeah.

1385
01:06:50,430 --> 01:06:55,920
I found an email address or the email
address of the show and I type, I'll tell

1386
01:06:55,920 --> 01:07:01,740
you sometimes I get these move and I'm
like, I'm gonna tell this person . And

1387
01:07:01,740 --> 01:07:06,720
I was like, I really appreciate that
you're supporting students, you know,

1388
01:07:06,750 --> 01:07:10,770
and I, and I'm not by any means saying
you need to take this man's prize away,

1389
01:07:10,775 --> 01:07:15,900
but we value basketball players and, and
actors and artists, and we don't treat

1390
01:07:16,290 --> 01:07:19,230
people in technology the same
or, you know, scholars the

1391
01:07:19,230 --> 01:07:20,880
same way that answer was wrong.

1392
01:07:23,220 --> 01:07:24,180
Siara Barnes: classic.

1393
01:07:24,180 --> 01:07:24,930
Jenni Plummer.

1394
01:07:25,260 --> 01:07:26,250
I love it.

1395
01:07:26,250 --> 01:07:28,710
I love to know this
who you've always been.

1396
01:07:30,660 --> 01:07:32,970
Jennifer Plummer: I didn't hear the
next morning's morning show, but

1397
01:07:32,970 --> 01:07:34,830
apparently he did read the letter.

1398
01:07:34,830 --> 01:07:34,920
Oh,

1399
01:07:39,660 --> 01:07:39,721
no worry.

1400
01:07:39,721 --> 01:07:39,723
Oh, wow.

1401
01:07:39,724 --> 01:07:40,950
so it was like, did you send, cause
I think he just used my first name.

1402
01:07:40,950 --> 01:07:42,930
He's like, did you send
Donny Simpson an email?

1403
01:07:42,930 --> 01:07:43,350
I was like, yes.

1404
01:07:43,440 --> 01:07:45,690
Marcus Manning: that is hilarious.

1405
01:07:46,290 --> 01:07:47,550
Siara Barnes: Oh my goodness.

1406
01:07:48,490 --> 01:07:48,710
Yes.

1407
01:07:49,590 --> 01:07:51,130
Jennifer Plummer: I love it.

1408
01:07:51,130 --> 01:07:52,270
I'm that kind of nerd?

1409
01:07:52,590 --> 01:07:54,510
Did you have any more stories, Marcus?

1410
01:07:54,840 --> 01:07:57,340
Marcus Manning: No, I think
that's, that's it for today.

1411
01:07:58,019 --> 01:07:58,559
Jennifer Plummer: All right.

1412
01:07:58,559 --> 01:08:00,899
Well, thank you so much for joining us.

1413
01:08:01,350 --> 01:08:03,649
How could people reach you
if they wanna get in contact?

1414
01:08:04,290 --> 01:08:08,279
Marcus Manning: So my LinkedIn, um,
Marcus Mann, you can search me there.

1415
01:08:08,309 --> 01:08:16,109
Um, not a big social media person
for, I mean, I wouldn't say obvious

1416
01:08:16,115 --> 01:08:20,220
reasons, but me being on the technology
side and on the security side, I

1417
01:08:20,220 --> 01:08:21,689
just kind of have to be careful.

1418
01:08:21,870 --> 01:08:24,240
So LinkedIn would probably
probably be the best way.

1419
01:08:24,809 --> 01:08:25,319
Jennifer Plummer: Awesome.

1420
01:08:25,620 --> 01:08:27,359
Thank you so much for being with us.

1421
01:08:27,600 --> 01:08:29,970
Thank you to our listeners for listening.

1422
01:08:30,330 --> 01:08:34,700
If you wanna reach out to us, you can
reach us interfacepodcast@pros.com.

1423
01:08:35,130 --> 01:08:40,109
If I got anything wrong or you wanna, you
know, same way I send her Donnie Simpson.

1424
01:08:40,109 --> 01:08:40,290
You do her.

1425
01:08:40,290 --> 01:08:40,590
If you don't like

1426
01:08:40,920 --> 01:08:41,130
Marcus Manning: something,

1427
01:08:42,590 --> 01:08:45,950
Jennifer Plummer: I said, you can
email interfacepodcast@pros.com.

1428
01:08:46,170 --> 01:08:49,979
You enjoyed this conversation we encourage
you to go out and find someone to talk

1429
01:08:49,979 --> 01:08:51,960
to and have your own conversation.

1430
01:08:52,569 --> 01:08:52,719
Bye.