Human-Centered Security

Jim Nelson, Senior Security Consultant for Innovative Solutions, talks about how empathy is key when talking to business owners about security, how a “checkbox mentality” can be problematic, and why organizations should consider their own customers’ assumptions and expectations when it comes to security.

Show Notes

Jim Nelson, Senior Security Consultant for Innovative Solutions, has been working with organizations to help raise their security posture based on their risk for the last 17 years.

In this episode, we talk about:
  • How to reframe the security conversation so business owners understand that an investment in security is taking a proactive stance. Ultimately, you have to empathize with business owners.
  • Why fear-based tactics may not be the best solution in getting people to care about security.
  • Why it's so important to understand the business and its employees before establishing security controls.
  • Expectations around security--customers just assume that their data is safe.

What is Human-Centered Security?

Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.