Show Notes
Most entrepreneurs get bogged down in the detail of their business and make the error of becoming trapped, working in their business and not on their business. As a result, many entrepreneurs struggle to grow beyond their initial venture and become frustrated by their lack of progress. One of the most common reasons for this is a lack of scalability in their businesses. Many businesses are great single location businesses servicing a small segment of the market but once the owners try to expand, they experience some all too common problems:
- Lack of consistency in their products/services
- Inability to meet customer demand
- Logistical problems and stock management problems
Ultimately the outcome of this is a fall in customer satisfaction ratings which will ultimately translate to a decline in sales and reputational damage.
In this episode of the Imperfectly Human podcast, Mr Daley provides an overview of how to structure your business for future scalability. Sharing the definition of a 'scalable business' and the various levels of strategy, process and standard operating procedures.
Definition of a scalable business -
8:07Level 0: Corporate Strategy -
10:37Level 1: Core Strategies -
21:23Level 2: Helicopter View Process -
27:44Level 3: Business Process -
32:14Level 4: Standard Operating Procedures -
33:58Top 5 reasons to document processes -
36:26Mr Daley is the principal consultant of Yellow Eight, a design agency that focuses on digital marketing, user experience, functional design and analytics. Yellow Eight exists to help businesses make themselves more noticeable online, improve their customer experience and to convert more leads.
Mr Daley is also the founder of The Daley Perspective Network and host of the Daley Perspective podcast (available on all major streaming platforms).
You can connect with Mr Daley on the following platforms:
Instagram - @dydaley
Facebook - David Daley
Stereo - @dydaley
Twitter - @dydaley
Clubhouse - @dydaley
You can connect with Yellow Eight on the following platforms:
Instagram - @yelloweightdesign
Facebook - @yelloweightdesign
Twitter - @yelloweightdsgn
You can connect with The Daley Perspective Network on the following platforms:
Instagram - @daleyperspectivenetwork
Facebook - @daleyperspectivenetwork
Twitter - @DaleyNetwork
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What is Imperfectly Human: A Transparent Walk With Mr. Daley?
Ready to ditch the filters and dive into the raw, real, and beautifully messy journey of life? Join Mr. Daley on Imperfectly Human, a podcast where faith meets everyday hustle, laughter mingles with vulnerability, and the pursuit of purpose gets gloriously unscripted.
Think less "highlight reel," more "behind the scenes." We'll follow Mr. Daley as he navigates the highs and lows of being a husband, father, friend, entrepreneur, and, yes, even a perfectly imperfect human navigating the world as a Christian.
Expect the unexpected:
Business tips with a dash of divine guidance.
Parenting tales that will make you laugh (and maybe cry a little).
Honest reflections on faith, doubt, and finding your own path.
Real conversations about real issues, all filtered through Mr. Daley's unique perspective.
Imperfectly Human is more than just a podcast; it's a community. A place where you can shed your own masks, embrace your stumbles, and celebrate the messy beauty of being human. So, grab your favorite beverage, hit subscribe, and get ready to walk alongside Mr. Daley on this unfiltered, faith-fueled adventure.
Remember, perfection is overrated. Let's get real, get vulnerable, and get human, together.
P.S. Want to share your own imperfect-but-awesome story? Hit Mr. Daley up on social media!