Retail Remix

The payment experience has always been convoluted and clunky, especially when consumers’ need to authenticate their information.

But in the new retail era, consumers want security to be ever-present yet invisible throughout their shopping experiences. During this episode of Retail Remix, David Britton of Experian shares how retailers can respond and still be mindful of new security trends and fraud methods.

Show Notes

The payment experience has always been convoluted and clunky, especially when consumers’ need to authenticate their information. 
 
But in the new retail era, consumers want security to be ever-present yet invisible throughout their shopping experiences. During this episode of Retail Remix, David Britton of Experian shares how retailers can respond and still be mindful of new security trends and fraud methods. Listen to learn:   
  • New threats that have emerged with new payment tech and apps;  
  • The role of data and behavioral analytics to manage and mitigate threats; and 
  • How retailers can integrate payment security into the entire customer lifecycle. 
     
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What is Retail Remix?

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.