AI governance is no longer something SaaS companies can push down the road. As AI transforms how businesses operate, it also creates new questions around data ownership, privacy, intellectual property, compliance, liability, and accountability.
In this episode of Inside the SaaS AI Shift, Kristi Perdue sits down with Randolph Kahn, President of Kahn Consulting Inc., to explore what SaaS leaders need to understand about AI governance before problems turn into lawsuits, regulatory scrutiny, or costly business disruptions.
Randolph Kahn brings decades of experience at the intersection of law, technology, information governance, and enterprise risk. He shares why traditional information governance frameworks do not always translate cleanly to AI, where liability can land when AI-generated content creates compliance issues, and why proactive AI governance can be a major business advantage.
In this conversation, Kristi and Randy discuss:
* Why AI governance needs to be treated as an accountability issue, not just a policy exercise
* The growing legal and business risks surrounding AI-generated content
* Data ownership, intellectual property, trade secrets, and privacy concerns
* Why SaaS companies need to rethink governance when adding AI features
* How AI can create massive amounts of new business content and data
* The real cost of reactive governance and poor information management
* Why proactive AI governance can save companies significant money and disruption
* How companies can demonstrate that they acted reasonably when AI-related issues arise
* The difference between AI governance approaches in the US and Europe
* Why AI governance should evolve alongside rapidly changing AI technology
* The importance of data stickiness and ownership for SaaS companies
* What leading SaaS companies should be doing with AI over the next 24 months
Randy's message is clear: AI governance is a process. Every business process that utilizes AI needs an appropriate governance process behind it.
If your company is adding AI faster than it is adding ownership, accountability, and governance, this conversation is worth watching.
About Kristi Perdue:
Kristi Perdue is a 30-plus-year SaaS operator, founder of Alterbridge Strategies, and creator of PowerMoves AI. She works at the intersection of AI adoption, organizational change, and the trust infrastructure needed to make AI executable and governable.
About Randolph Kahn:
Randolph Kahn is the President of Kahn Consulting Inc. and a leading voice in information governance, AI governance, privacy, technology, and enterprise risk. He has advised governments, Fortune 500 companies, and global regulators on complex information governance decisions.
Connect with Randolph Kahn on LinkedIn - https://www.linkedin.com/in/randolph-kahn-9aaa272/
Learn more about Kahn Consulting Inc. and Randolph Kahn's work in AI governance, information governance, and enterprise risk.
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I hope you enjoyed this episode!
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- Kristi and the Inside the SaaS AI Shift podcast team
Kristi's LinkedIn: https://www.linkedin.com/in/kristiperdue/
AlterBridge Strategies website: https://alterbridgestrategies.com/
#saasaigovernance #aigovernance #aistrategy #saasleadership #aiexecution #ciso #airoi #aiforsaas #executiveleadership #aicompliance #saasgrowth #aitransformation #boardgovernance #ai #saas
AI is changing the SaaS business itself - from what companies build and monetize to what enterprise buyers are willing to trust. Inside the SaaS AI Shift is the executive decision making podcast for leaders responsible for what comes next.
Host Kristi Perdue brings more than 30 years of SaaS experience and credentials as a Certified Chief AI Officer (CAIO) and Certified Information Governance Officer for AI (CIGO/ AI). As founder of AlterBridge Strategies and creator of Power Moves AI™, she gets past the demos and into the decisions reshaping enterprise software.
Each episode examines the consequential choices behind the shift: how AI changes product strategy and the SaaS business model, where anticipated ROI breaks down, when governance must become operational, and what enterprise buyers will require before they trust AI at scale.
Through candid conversations with executives doing the work, the show surfaces the tradeoffs and hard-earned lessons behind those decisions. It is built for SaaS founders, CEOs, product leaders, and executive teams preparing to lead through a fundamental transformation of the SaaS business.