Today my guest is John Demma, COO of a very unique DSO, Light Wave Dental Management. We discuss leadership, team culture, and leading through service.
John has a unique story, growing up in the family restaurant business, learning important skills early on. As John said during the interview "When it comes to leadership and management, there is nothing new under the sun" it's important to establish your decision framework, principles and guiding values to become a great leader. We go into details and examples from John career at Sleepy's (10 year career path) and National Veterinary Associates (4 years) and how the idea of Servant Leadership has led John to the current role at Light Wave.
Good people do great things
First line of team and management is the most critical part of the organization and senior level management is the least important
Empower the front line management
Principles for growth:
Decision Making Framework
Work life balance always comes with the question: "What are you willing to give up to achieve X"
No Foundation leads to firefighting. Strong foundation, leadership, long term planning leads to high performance
One important skills to transition from junior management to more senior is to "Learn how to Story-tell"
Walk and take calls to manage
Hope you enjoy it!
What is ZenOne Podcast?
ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.