Surprises and revelations from PNC, Citi, Synchrony and others at BA Ignite

Show Notes

Surprises and revelations from PNC, Citi, Synchrony and others at BA Ignite  Execs from leading banks shared efficiencies gained through automation. This week, Bank Automation News shared revelations and surprises from the BA Ignite virtual conference, held Tuesday and Wednesday. The main takeaway: Banks remain in the early stages of automation, pursuing the low-hanging fruit of bot automation, rather than evolving a more comprehensive strategic play, as advocated by PNC’s Enterprise Chief Information Officer Ganesh Krishnan in his fireside chat. 

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