Restaurant Ready

When a fire destroyed one of his most meaningful spaces, chef and restaurateur Will Gilson had two choices: mourn or move. He chose both.

In this deeply personal episode, Will Gilson opens up about the fire that devastated his family’s Herb Lyceum just days before peak wedding season—and how his team rallied to keep going. He talks about grief, resilience, and the hard lessons of scaling a multi-concept restaurant group. From community partnerships and guest recovery to burnout, compensation, and legacy, Will Gilson shares what it means to rebuild with purpose—again and again.

Takeaways
  • Restaurants are never just restaurants—they hold memories, identity, and community.
  • Leadership during a crisis means staying human, but staying in motion.
  • Strong teams reflect shared values, not just operational skills.
  • Scaling hospitality requires trust, tech systems, and letting go of control.
  • Community and guest trust are built—and rebuilt—through communication.
  • Tragedy can become an opportunity when resilience is systematized.
  • Menu changes, compensation models, and growth all require constant reevaluation.
  • Technology can empower teams when implemented with intention.
Want to connect directly with industry thought leaders like today’s guest?
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What is Restaurant Ready?

RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY
Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast.

In each episode, industry veterans sit down for candid conversations revealing the honest stories behind their achievements, exploring the strategies, philosophies, and lessons learned along the way that shaped their path to success. Learn from the guests’ unique formula for creating consistent positive results in their business and personal lives.
Restaurant Ready delivers unparalleled value for restaurant owners, chefs, and managers looking to elevate their careers and businesses.

Listen in for a unique, no-holds-barred exploration of what it takes to thrive in the competitive world of hospitality. With each episode, we will discuss the state of the industry, the challenges we face and how to approach them, and ideas from the experts on how to best prepare yourself for success. You'll walk away with new ideas, and inspiration, as well as a greater sense of community and support as you drive your own success story.