“Candidate expectations have certainly accelerated. There's a difference today versus 10 years ago in terms of what people's expectations are and how fast other processes are going. And so moving quickly is an advantage in a hiring process—and figuring out how to move quickly without sacrificing on the process is a little bit of an art.”
In this episode, our very own Gray McKenzie discusses the process of hiring the right people for an agency. He shares his recent experience of hiring an Integrator and COO for ZenPilot, and all the small and big decisions that shaped the recruitment process. Gray explains the hiring framework we followed, the stages of the hiring process, the approach towards sourcing and screening candidates, and much more.
A great listen for anyone looking to expand their team—it will help you craft a fast process that surfaces the best talent and captures it before it goes off the market.
Episode Insights:
💡 Hiring the right people is crucial for agency growth and success.
💡 “Who: the A Method for Hiring” is a framework that can help agencies find and hire the best candidates.
💡 It’s important to promote your job postings selectively to have a higher quality pipeline.
💡 Clear communication and transparency about the role and expectations are key in attracting the right candidates. Have a defined hiring process to provide clarity and confidence to both candidates and the hiring team.
💡 Move quickly in the hiring process to meet candidate expectations and avoid losing top talent.
💡 Reference checks are crucial to gather additional insights and validate a candidate's performance.
💡 Group interviews can provide different perspectives and help candidates and team members build rapport.
💡 Consider a co-working session as part of your hiring process to assess candidates in action.
💡 Make connections with unsuccessful candidates to maintain positive relationships and potential future opportunities.
Resourced Mentioned:
📚 "Who: The A Method for Hiring" by Geoff Smart and Randy Street
📚 "Topgrading" by Bradford D. Smart
⚙️ EOS (Entrepreneurial Operating System)
⚒️ Loom
----------------------------------
Brought to you by ZenPilot, ClickUp’s #1 Solutions Partner with 2,700+ agency ops makeovers under our belt.
👉 Don’t forget to follow and rate us on your preferred podcast platforms. We’re also on YouTube: @ZenPilot
What is Agency Journey?
How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?
How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?
Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.
Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.
Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.
Don’t forget to rate + follow the podcast if you enjoyed it!