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The consummate UX professional and outspoken advocate for the collaboration between UX and CX professionals, Darren discusses what user experience design means to him and what we can expect of his new podcast show, The World of UX.
The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.