Director of IT Service Desk Operations and FinOps at Best Egg, Melissa Canfield, joins FinOps in Full Bloom to share how she helped lead a FinOps transformation rooted in visibility, tagging accountability, and culture change. From completing her FinOps Pro certification to achieving 50%+ resource tagging, Melissa’s story is one of persistence, collaboration, and bringing engineering along for the ride.
Melissa Canfield is the Director of IT Service Desk Operations and FinOps at Best Egg. With 14 years in IT and a growing list of FinOps certifications, including FinOps Pro, Melissa leads cloud cost visibility, resource ownership, and service optimization efforts across her organization. Known for her authenticity and collaborative spirit, Melissa is building a culture of cost awareness one team at a time.
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