Agency Journey

EOS is a business operating system that helps them run more effectively and efficiently. It is a holistic approach focusing on six key components: vision, people, data, issues, process, and traction.

By implementing EOS, businesses can improve communication and accountability within their teams, create a more compelling vision for the future, and ultimately drive better results.

Show Notes

In this episode of Agency Journey, Paul joins Gray to discuss what EOS is and how it significantly contributed to Fuelius' growth.

Paul Earnden is the Managing Director at Fuelius, an agency that works with scaling companies to provide end-to-end customer journey solutions. Fuelius offers a full suite of services, including CRM enablement, inbound marketing, and web development, designed to help scaling companies grow.

Topics discussed in the episode:
  • How Fuelius started and why it is a sub-brand of Prodo.
  • Fuelius' journey as a sub-brand and the challenges they faced as an agency.
  • Paul's role at Fuelius as a Managing Director and Integrator.
  • The difference between a visionary and an integrator and the importance of each role.
  • The story of how Paul was first introduced to the EOS at the HubSpot Inbound Conference.
  • A brief explanation of what is EOS?
  • Their experience with the EOS survey and the start of their journey implementing EOS for their agency.
  • Fuelius' implementation timeline, mistakes from implementing EOS, and the importance of involving the right people in the process.
  • What is an accountability chart, and how does it differ from an organizational setting?
  • How does the ROCKS setting look like for Fuelius, and what are ROCKS?
  • How Fuelius creates a scorecard and sets KPIs
  • The project management tool that Fuelius uses when they pivoted away from spreadsheets.
  • Fuelius' Tech Stack - what tools are they using that are unknown?
  • Launching Fuel Your Funnel Podcast and what's it about
  • Plans for Fuel Your Funnel Podcast

Presenting Sponsor: ZenPilot

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Resources mentioned in this episode:


Free 47-page Guide to Implementing ClickUp:

This guide is packed with step-by-step instructions (and checklists) to help you implement ClickUp for your agency.

We've put together a 47-page guide to walk you through the 5-step ClickUp implementation process that we've taken thousands of agencies through.

What is Agency Journey?

How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?

How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?

Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.

Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.

Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.

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