In this milestone 10th episode of Mind At Work, host Lorna Khemraz (Lead Counsel at Flank) is joined by Tom Rice, Senior Director of Legal at TravelPerk, for a sharp and thought-provoking conversation on the future of in-house legal.
Tom has built his legal career across private practice, UEFA, and now a high-growth tech company — bringing a product-minded, user-first approach that challenges the way most legal teams operate.
Together, they explore:
- Why legal’s obsession with process might be its biggest blind spot
- What it means to think like a product team inside legal
- Whether tech, mindset — or plain old inertia — is holding teams back
- How AI and data can unlock real impact when paired with the right questions
With his no-nonsense style and clear conviction, Tom makes a powerful case for reimagining how legal delivers value.
Tune in to hear what breaking legal’s process addiction really takes — and why the next chapter of legal won’t be built on faster versions of the past.
What is Mind At Work?
This is Mind at Work, brought to you by Flank and hosted by Lorna Khemraz, Lead Counsel at Flank. Flank provides legal AI agents that act as an extension of your expert team. An AI colleague available round the clock, so you don’t have to be.
This podcast is for in-house lawyers who want practical advice to stay ahead in the AI era. We speak to experts and tackle what it means to be a great lawyer today, with clear, actionable tips on adapting to new technologies, driving value for your business. If you’re looking for a mind at work, this is the room where it happens.