Love Brand You

Often times we think of Customer Service and Customer Experience being one and the same.  In reality, customer service is actually part of the customer experience.  Most often we think of customer service as solving a problem or complaint which is a reactive experience.  On the other hand, the customer’s experience with you is a proactive approach.  To discuss this in more detail with me today is marketing expert Lauren Pibworth.  Lauren is a Branding and Marketing Strategist, and the Founder of Pibworth Professional Solutions.  For over 10 years, she and her team have worked exclusively with professional speakers to provide the branding and marketing support that they need to get on more stages.  Listen in to Episode 21 and our conversation on how you can create your own remarkable brand by focusing on service to provide the experience that attracts and retains your customers.https://www.pibworthps.com/http://samrafoss.com/  

Show Notes

Often times we think of Customer Service and Customer Experience being one and the same.  In reality, customer service is actually part of the customer experience.  Most often we think of customer service as solving a problem or complaint which is a reactive experience.  On the other hand, the customer’s experience with you is a proactive approach.  To discuss this in more detail with me today is marketing expert Lauren Pibworth.  Lauren is a Branding and Marketing Strategist, and the Founder of Pibworth Professional Solutions.  For over 10 years, she and her team have worked exclusively with professional speakers to provide the branding and marketing support that they need to get on more stages.  Listen in to Episode 21 and our conversation on how you can create your own remarkable brand by focusing on service to provide the experience that attracts and retains your customers.

https://www.pibworthps.com/

http://samrafoss.com/

 

 

What is Love Brand You?

Sam Rafoss will introduce you to soulful entrepreneurs who are either beginning their discovery of their personal brand or masters of it. Using her business & marketing expertise and spirituality, she will uncover the connection between our inner-self and the role it plays in our outer brand to unveil the secrets of success. Sam’s soul calling is to help the healers of the world attract their ideal clients and make money doing what they love to do. Listen in and learn the techniques and tools to discover your own individuality and personal brand.