Harder Than It Looks: Parking Uncovered

This episode is a deep dive into the world of transportation and personal development.

In segment one, we welcome Kenyata Smiley, Transportation Planning Department Manager at HNTB, who shares her inspirational journey from Chattanooga to leading multimodal transportation projects, emphasizing strategic planning, equity, and community engagement. She also discusses her work with the Conference of Minority Transportation Officials and Delta Sigma Theta sorority.

In segment two, Nikki Miller, Executive Coach at Kairos Consulting, explores Enneagram types, recounts her decade-long experience homeschooling, her transition to public schooling, and her insights on executive coaching, personal growth, and maintaining a growth mindset. 

This episode is filled with relatable anecdotes and crucial takeaways on public participation and continuous self-improvement.

Here are some key takeaways from this episode:
  • How to build, manage, and leverage the community
  • Innovative ways to implement technology in the parking industry
  • Workplace communication and collaboration based on personality types
Be sure to check out these great clips from the show:

Segment One: Kenyata Smiley
  • Kenyata's Early Life and Career Beginnings (01:52)
  • Transition to Public Administration (04:05)
  • Career Growth and Public Sector Experience (05:25)
  • Current Role and Responsibilities (08:36)
  • Equity and Community Engagement (22:25)
  • Challenges and Success Stories (27:33)
  • Life Legacy and Appreciation (45:03)

Segment Two: Nikki Miller
  • Nikki's Journey to Executive Coaching (48:16)
  • The Enneagram and Personal Growth (57:16)
  • Meditation and Mindfulness Techniques (1:03:46)
  • Homeschooling and Parenting Insights (01:12:42)
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Connect with Parker Technology
While delivering an excellent customer experience is indeed harder than it looks, we’re the experts. It’s all we do, every day, and we’re darn good at it. If you’d like to learn more about how we make managing the parking experience look easy, visit our website at www.parkertechnology.com, or shoot a note to getstarted@parkertechnology.com

What is Harder Than It Looks: Parking Uncovered?

We as parking professionals know that parking is hard. However, we make it look easy to those from the outside looking in. The myriad technologies, processes and people that a parking operator has to wrangle on any given day is mind-numbing, and every parking facility is unique. While certain verticals share similar pain points, we know better than many how nuanced every operation can be.


We created this podcast to facilitate connections and illuminate solutions to common problems within the parking and mobility industry. We aim to do so by highlighting the voices of experts in the space, discussing trends and forward-looking technological innovations, and providing professional food for thought. All in an effort to help one another get better at what we know is harder than it looks…parking a car.