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Welcome to Episode 1 of Retail Intelligence in Action, a new series by OFFBounds in partnership with Ometria where we explore how AI is revolutionizing enterprise retail marketing, hosted by retail leader Ron Thurston.
There is no established roadmap for AI in retail. In this launch episode of Retail Intelligence in Action, Ron Thurston hosts Nicole Tapscott (CCO, Knix) and Djalal Lougouev (President and Co-Founder, Ometria) to show how teams can chart their own course. They discuss identifying early bottlenecks, running small but meaningful experiments, balancing scale with authenticity, making smart buy vs build calls, earning organizational buy-in with clear goals and guardrails, and avoiding the “sea of sameness” that comes from generic AI tools.
👉🏼Trusted by leading retailers like Foot Locker, Sephora, and Steve Madden, Ometria helps retailers create experiences their customers love. Find out more at ometria.com
🎧 Loved this episode? Discover more from the world of Retail Intelligence in Action here
There is no established roadmap for AI in retail. In this launch episode of Retail Intelligence in Action, Ron Thurston hosts Nicole Tapscott (CCO, Knix) and Djalal Lougouev (President and Co-Founder, Ometria) to show how teams can chart their own course. They discuss identifying early bottlenecks, running small but meaningful experiments, balancing scale with authenticity, making smart buy vs build calls, earning organizational buy-in with clear goals and guardrails, and avoiding the “sea of sameness” that comes from generic AI tools.
👉🏼Trusted by leading retailers like Foot Locker, Sephora, and Steve Madden, Ometria helps retailers create experiences their customers love. Find out more at ometria.com
🎧 Loved this episode? Discover more from the world of Retail Intelligence in Action here
Creators and Guests
What is OFFBounds Retail?
OFFBounds is a podcast where commerce executives share their perspectives, successes, and lessons learned in their careers to inspire other global leaders in their journey and decision-making.
Every week, the host Paula Macaggi meets industry leaders to discuss business strategies, careers, and leadership in one-on-one conversations challenging the limits of borders and boundaries.
Paula unveils the person behind the leader and brings to her audience of commerce executives experiences to relate, motivate, and reflect on decisions that are shaping commerce.
OFFBounds is the first podcast recorded in person with audio and video featuring executives in commerce from around the world.