IISE's Michael Hughes chats with Chick-fil-A Inc.'s manager of production design, David B. Reid, P.E., to learn more about how the popular American fast food company uses industrial engineering to keep the company's priority on the customer. Reid also explains the road that led him to Chick-fil-A and describes some of its future improvements. He will also be one of the keynote speakers at the Engineering Lean & Six Sigma Conference 2019 in Houston, Texas. Learn more and register for the event at: iise.org/leansixsigma
What is Problem Solved: The IISE Podcast?
Conversations with industrial and systems engineers about their work, ideas and solutions. This podcast will feature both IISE members and non-members who come from diverse backgrounds in both academia and industry to discuss a wide range of topics as it relates to their work as well as some off-beat topics that we think you, our audience, will find fascinating.