Think Fast Talk Smart: Communication Techniques

The power of being both caring and challenging when giving feedback.

Show Notes

Moving forward in our careers often means giving and receiving feedback. But how candid can we be in communicating with others? For Kim Scott, anything less than radical just isn’t enough.
An executive, speaker, author, and executive coach, Scott is known for her concept of radical candor, which she defines as “caring personally and challenging directly at the same time." By mapping communication onto the axes of caring and challenging, she derives four quadrants of feedback behavior: radical candor, obnoxious aggression, manipulative insincerity, and ruinous empathy.
In this episode of Think Fast Talk Smart, Scott shares how we can all move our communication into the radical candor quadrant, “to learn what we don't know and to help other people learn what they don't know.”

Connect:

More Resources
Kim Scott, personal website and on LinkedIn
The Radical Candor podcast

Creators & Guests

Host
Matt Abrahams
Lecturer Stanford University Graduate School of Business | Think Fast Talk Smart podcast host

What is Think Fast Talk Smart: Communication Techniques?

Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, every Tuesday as he sits down with experts in the field to discuss real-world challenges.
How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.
Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.
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