Leader's Edge

Creating efficiency and speed for agents and brokers is a major topic in this podcast sponsored by BrokerTech Ventures. Jeff Lobeman, assistant vice president for digital and head of innovation, and Bob Pick, CIO and executive vice president, both at Tokio Marine North America, discuss how they stay on top of brokers’ operational and customer service needs, balancing automation and human interaction, and what’s next for insurers and the internet of things.

Show Notes

Creating efficiency and speed for agents and brokers is a major topic in this podcast sponsored by BrokerTech Ventures. Jeff Lobeman, assistant vice president for digital and head of innovation, and Bob Pick, CIO and executive vice president, both at Tokio Marine North America, discuss how they stay on top of brokers’ operational and customer service needs, balancing automation and human interaction, and what’s next for insurers and the internet of things.

What is Leader's Edge?

Established in 2004, Leader’s Edge is the award-winning content platform for The Council of Insurance Agents & Brokers, covering legal and legislative issues, international business and regulation, management trends and best practices, technology, and more. Leader’s Edge is written and recorded for large and mid-sized commercial insurance and employee benefit executives around the globe.