What does scaling Uber across 300 cities have to do with running a medical practice? More than you'd think.
Cornelius Schmahl spent five years at Uber launching the service across Europe and Africa, finishing as interim CEO of a national branch where he led a $3.7 billion merger. He went on to become COO of a telemedicine company, made 100+ angel investments, and now coaches founders of high-growth companies.
He joins Jakub Grajcar to translate startup scaling lessons into something any practice owner can use.
We dig into:
🏥 Cornelius's #1 tip for growing a practice - treat it like a business, not a place where you "doctor people"
🎯 The dollar-amount rule that lets your team make decisions without you - and how to test it safely
📚 Why building a shared knowledge base (and rewarding people for it) is how Uber scaled to hundreds of new cities
📞 The first thing to automate in your operations - and why it gives you visibility you never had
🧠 Fixed vs. growth mindset - why doctors get stuck on "I'm the hero" and how to let go of control
📣 The most overlooked lever in healthcare - and how to catch up on it
Resources mentioned:
👤 Guest: Cornelius Schmahl
LinkedIn:
https://www.linkedin.com/in/cornelius-peter-schmahl/Coaching:
https://unicorn.coach📚 Books
Thinking in Systems by Donella Meadows
Mindset by Carol Dweck
They Ask You Answer by Marcus Sheridan
Building a StoryBrand by Donald Miller
🧠 Also mentioned
Ikigai (Japanese purpose framework)
The EOS "seats" concept for delegating roles in a business
🎥 See how Talkie.ai works - AI medical receptionist demo:
https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg