How Bias Clouds Our Understanding of Events

Mike McCarroll discusses nine biases and two brain illusions that tend to cloud our understanding during investigations of accidents, near-misses, or quality/production/customer service events. When facilitating Human Performance Learning Teams, it is critical to understand and manage bias to gain a full understanding and assure accuracy.

Show Notes

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What is Get REAL About Safety?

This podcast is presented by PROSAFE Solutions. We talk about the new view of safety, human performance, leadership, and culture improvement. Pam and Mike will have ongoing conversations about these topics as well as interviews with other safety professionals on the journey of continuous improvement and learning.