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Gene Tavernetti: Welcome to Better Teaching, Only Stuff That Works, a podcast for teachers, instructional coaches, administrators, and anyone else who supports teachers in the classroom.

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This show is a proud member of the BE Podcast Network shows that help you go beyond education.

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Find all our shows@bepodcastnetwork.com.

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I Am Gene Tavernetti the host for this podcast.

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And my goal for this episode, like all episodes, is that you laugh at least once and that you leave with an actionable idea for better teaching.

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A quick reminder, no cliches, no buzzwords.

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Only stuff that

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works.

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My guest today is Dave McLendon.

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Dave is an instructional designer and instructional media director at Columbia University School of Professional Studies where he builds online learning that's clear, practical, and effective.

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His work blends video production with instructional theory with a focus on multimedia learning, instructional design, and relationship building.

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He has a special interest in memory and how people actually retain and use what they learn.

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We just scratched the surface on this whole idea of instructional design and instructional media, and I hope you enjoy this conversation as much as I did.

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Good morning, Dave.

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Welcome to Better Teaching Only stuff that works.

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Good morning.

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Thank you for having me here.

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Really appreciate it.

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Well, here's the thing, not to put any pressure on you, but in the introduction to the show, every week I say that I hope that everyone will laugh at least once.

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And learn something actionable.

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So no pressure Dave.

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No pressure, but yeah, be funny singing and Dance monkey.

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There you go.

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Alright.

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Well, you know, I was introduced to you by a mutual friend, Sarah Oberly, and she says, you gotta talk to this guy.

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And so I looked you up and said you were an instructional designer and.

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That's great.

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And then I had no idea what it was.

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So, so what exactly is an instructional Dave?

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Well, first I want to thank Sarah for introducing us.

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I'm, it's so important to have connections and it's so important to have like really great mutual friends and she definitely is one of them.

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So anyone listening to this check out Sarah Ober Lee's work.

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She's awesome.

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She just came up with a book with niche.

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That's right.

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Anyway, what is an instructional designer?

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So you won't like the first part.

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No one likes the first part of this answer.

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So an instructional designer baseline answer for any question that they get asked, including this one.

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What is an instructional designer is it depends.

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So IDs are basically in the business of creating learning experiences, and learning is really contextual as it turns out, and that includes the systems and environments in which that learning is designed, not just when it is delivered.

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So it depends.

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Having said that, at a high level, instructional designers, create and organize the necessary and sufficient conditions for learning to happen.

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So the job.

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Basically what that means is you take a goal or objectives or a set of objectives, like students should be able to do X and Y under conditions P and Q to the degree of Z, right?

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Very specific, measurable, objective, and then design a path that kind of shortens the distance and enhances the quality.

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Of the journey from not knowing something or being able to do something to knowing something or being able to do something, which means that you have to do a needs analysis, an audience analysis.

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What are kind of like the larger goals for this?

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Is it for the person?

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Is it for the, you know, return on investment of this training in an institution?

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Right?

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Breaking complex skills into smaller steps, building practice and feedback into the experience and evaluating whether or not what you did worked.

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At the end.

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So it's not just making content look nice in an online format or in the resources and materials you're given, which a lot of the time I think that that's what people think instructional designers do.

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Especially like in the LMS space, they kind of conflate course developers with instructional designers, which are kind of different things, but they work together.

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It's systematically designing instruction.

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So learning is more likely to happen.

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The history of it goes back to like before or during World War II when we had a dearth of pilots and the US air Force was just like, we
need a training program to get people who have never flown before into planes taking off, flying, shooting, flying back, and landing safely.

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So they got all these psychologists together to.

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Figure out how to best create that training line.

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And that was kind of the birth of what was, I think then called Instructional systems design.

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That might've came after the first name for it.

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But that's basically where it comes from and it's evolved into all sorts of different areas and verticals, and it applies to learning institutions.

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And they're more, ever since COVID especially, they're more the field is growing and growing.

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Well, what's interesting, before you brought technology into it, and just to reflect on your answer, the technology piece was a much smaller piece of your answer.

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If somebody were to just start listening and hear your response about what instructional design is, it sounds a lot like instruction.

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So, so what was your background, you know, to get into this?

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So, the, it's interesting what you say about the technology piece being secondary 'cause it's part of my educational philosophy or philosophy as an instructional designer is that technology should never drive pedagogy.

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Pedagogy should drive technology decisions.

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So we're not putting the cart before the horse or trying to shoehorn the right solution to the wrong problem which often happens because people are always trying to get ahead of the market on specific things.

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We'll see, we're kind of seeing that with ai, people are trying to bolt AI onto everything instruction when that's really putting the cart before the horse, and there's a long way to go with that.

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And I, I digress there, but my background was, like I, I mean, I was a bartender for years and did a lot of different jobs.

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I was a writer.

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The recession happened and I went back to being a bartender.

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I was a truck driver, all that stuff.

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And then eventually I found my way to teaching ESL abroad during the recession in like oh 8, 0 9, up to, you know, you know, 2011 and all that stuff.

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I would go back and forth and I really learned how to teach.

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And then I went back to the same school that had this wonderful methodology.

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And students were learning and you could see progress, and it was just really well designed instruction.

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You could tell that the materials were designed by an instructional designer with subject matter experts held to a really high standard,
and all of a sudden they switched to a tech model where they gave kids tablets and they went from like very solid, explicit instruction.

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To much more of like a constructivist model with technology and you just saw it just tank in terms of outcomes, like immediately.

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Because they basically like the kids a toy to put you in between them.

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All these different distractions.

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There's all this other stuff going on.

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You weren't like, you were trying to get them to discover stuff.

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Based on like knowledge they didn't have.

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And I was really frustrated and I didn't really know what instructional design was at the time.

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And I was constantly complaining in the teacher's lounge about it, about the change.

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And my friend Thomas was just, he was taking a class in instructional design at Texas a and m at the time, and he's just like, I think you'd be really interested in this, 'cause what you're saying aligns with what they've been teaching us here.

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So I kind of discovered it that way.

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And then before you know it, I was in a graduate program for instructional design.

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And then I just, you know, through that became an instructional designer.

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So in your coursework, in instructional design, did a graduate level?

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Mm-hmm.

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How much.

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Because I know that you in your post you talk about science of learning.

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You talk about a lot of the topics in that.

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Was that included in any of your coursework, those conversations?

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Yeah, so like all of the, like the coursework was very much like entry level points to all of those things, right?

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They give you really good, solid foundation in a lot of that stuff.

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And it was kind of like a buffet and wherever you wanted to dig deeper.

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You could dig deeper.

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And then afterward, I just got really intensely I guess obsessed with learning theory.

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And that was something that really led into how things apply.

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Like at first I was talking a lot about like, oh, like this is the theory.

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This is how it works.

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Here are the frameworks, this is how it works.

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But then I didn't really give a whole lot of consideration to how that would be delivered, what it would look like in the classroom, what it
would look like in the training center, what it would look like, one-to-one apprentice mentor, what it would look like in a coaching situation.

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Again, learning is very contextual.

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So the theory kind of.

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Provides the grounding.

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But it has to change and shift and all of that stuff.

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So in the grad program, it gave you a lot of hands-on project-based stuff, but also tons of reading to really understand what the implications of these things were.

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You know, what the difference between schools of thought were, where they came from, what they were aiming at.

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But ultimately afterward it was just like.

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It kind of felt like, you know, going through a bootcamp as like, here are all the tools you need to survive.

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And then when you're out in the field, you're gonna realize which ones you don't need and which ones you need to be able to do better, you know?

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So is it, is your background unique, having a teaching background in this and I know you are in a supervisorial role now.

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Is it something that you look for?

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That type of background when you are hiring people or training people or well, I don't think that my, my background in, in teaching per se, is unique to this position.

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I think my background in the service industry might be because it's kind of, you know, a heady academic field.

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Like TE teaching isn't a prerequisite to be an instructional designer, I don't think.

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I think a lot of teachers will say it is.

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That's a really good question.

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It's not something I look for.

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If you have teaching background, it helps because you kind of understand whether or not something might work based on the behavioral conditions,
uhhuh of whatever environment it is you're delivering this designed instruction and understanding like, you know, learners' needs and stuff like that.

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Accessibility how and reconciling the design with the delivery.

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But I don't really.

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Look for that.

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I don't hire much.

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I have two contract workers that work under me, and then I work with a team of directors laterally and in honor to them, they have contract workers and full-time workers.

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And I'm mainly concerned with the media piece and designing instructional media and.

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What I look for in, what I was looking for in the people that I hired who are fantastic is proficiency and consistency with the tool and understanding how to where the applied piece is from the theoretical base.

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And if they were just familiar with a couple of, they didn't need to be full on instructional designers or needed to be full on teachers,
but they needed to be able to create things using a set of premises principles and practices that aligned with our goals as a team.

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Okay.

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So let's talk about, you're at Columbia.

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Who are your clients?

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Who are your clients?

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Who do you design?

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These products for, and actually, when you're done designing a product, what is it?

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What does the product look like?

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Oh well, what for the instructional design side and the instructional media side, they work together.

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So I started as an instructional designer, moved to senior designer, then moved to associate director of instructional design and media.

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So the media thing is, that kind of falls under my purview in the larger instructional design team.

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So, our main clients are the academic programs at SPS in Columbia.

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So you have.

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They're all master's degree programs and they're all very like, market focused and you kind of very applied.

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So like wealth management is one.

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Enterprise risk management, conflict negotiation and resolution.

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Information and knowledge.

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There's a lot of, you know, very.

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Kind of white collar, I guess, job focus training in these, you know, master's programs.

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So our kind of main clients are each program and then they would pair us, or at least request.

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Support for instructional design on any one of their courses or several of their courses.

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And we would get paired with the subject matter ex expert, which is the faculty member who is teaching this course, and they would come in with some goals and resources and an idea of what they want to teach or a ready mid course already.

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And then they would work with an instructional designer to shore all that stuff up, tighten it, make it to standards, make sure things are accessible, things work in the LMS.

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Things are lean, but, you know, not easy.

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And to reach an amount of rigor.

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There's a lot of like committees like on instruction that make sure that the the syllabus is tight and to standards and aligned.

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And there's a balance of.

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Like academic resources with like market resources, you know, more practitioner based.

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'cause we have a scholar practitioner model and then they decide whether or not they need media created.

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And this could be like video lectures job aids or one pagers to help people redesigns of slide decks to make them a bit more instructional focused than either like, you know, just looking nice.

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So that, that's kind of what we do.

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So a product would be a course and in the.

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The media area, it would be a piece of media or several pieces of media.

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It could be producing a podcast, it could be doing a set of lecture videos, some animated explainers.

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It could be a one pager, it could be a slide deck.

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So there's all of these different kind of instructional products that get made out of the.

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You know, the development system, which then all COHEs at the end to one very tightly aligned intentional course that we can maximize the learning out of according to what objectives were set.

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So just my check for understanding you're talking about developing asynchronous courses.

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That may be within the university in a master's program or something that somebody from outside could also access.

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Well, they're not all asynchronous.

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Some of them are asynchronous.

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Okay.

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Some of them are not.

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So some are synchronous online.

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Some of are hybrid, some of 'em are fully synchronous or a are asynchronous.

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But even those asynchronous courses have office hours.

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Where everyone goes at the same time.

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So it's not exactly that.

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So you have like the video lectures, and then you have like basically clarification sessions in the office hours, which everybody goes to.

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Okay.

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So the it's, yeah, not fully asynchronous, even though they're labeled as such.

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And they're all, you know, the cohorts are all filled with people with lots of experience, adults with lots of experience in that field who want to get these more advanced
degrees to either advance their career or update their information about the field because they might have been siloed in their job that they've been in for 20 years.

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And they want to understand what a, you know, what's been updated, what's been not.

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Or just networking purposes.

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depends on, so it kind of goes back to your initial answer about context and audience and that sort of thing.

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Every time you give an answer.

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I have another question because I, things that I, there's so much, I don't know.

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You're making a distinction I think between instructional media and media.

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Well, what, can you talk about that?

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What is the difference?

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Sure.

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I explain this quite often and sometimes it doesn't always get across because of our set schemas around things like media.

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So, like most media as we learn in school is to like, inform, persuade, or entertain, you know, that could be a, you know, your piece of writing or a video or whatever it is you're making.

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Instructional media instructional, underlined can do all those things.

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They can inform, persuade, and entertain, and hopefully they do.

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But those are necessary but not sufficient conditions for optimal learning.

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Now, like it doesn't mean you can't learn from something that isn't designed as a piece of instructional media.

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Of course you can, but.

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If you really wanna optimize the media for learning specifically it, it ends up being a little bit of a different thing.

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So what makes instructional media different is it's built to scaffold understanding, right?

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Support skill building, and help learners from like kind of form these like durable connections they can use later.

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And that comes from using a set of like com cognitive premises.

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On, on how the brain works or the mind works.

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A set of multimedia learning principles and, you know, maybe some UX stuff, gestalt principles, stuff like that.

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But mainly multimedia learning principles that come from the great and wonderful Richard Mayer, who's one of my heroes in this space.

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And a set of best practices on how to, like design activities and how to carry these things out.

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Also, how do we build in accessibility and, you know, control for bias and stuff like that.

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But all this stuff has to scale too.

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So you have, you can't, you're never gonna have a perfect piece of instructional media.

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You'll have a really effective one that's based on like, you know, these principles that you apply that have very large effect sizes, but you still have to really work hard to step back at some point in time and not let perfect be the enemy of execution.

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As one of my friends says you never wanna let good be the enemy of good enough, especially where you are working with these huge things.

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So you have to do, keep in mind that like media's gonna work, whether it's instructionally designed or not, but an instructional, a piece of instructional media is going to work better.

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And that's what we do.

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It's kind of a game of inches and you just really want to make it as conducive to learning.

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Effectively, efficiently and enjoyably for the learner.

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It's all about the end user.

00:18:57.606 --> 00:19:01.491
You know, I'm people ask me where I grew up mm-hmm.

00:19:01.731 --> 00:19:05.721
And I could tell 'em, you know, I lived at a certain place for a certain amount of time.

00:19:05.721 --> 00:19:09.301
I don't know if I got any more mature, if I grew up or not.

00:19:09.691 --> 00:19:14.781
But when I ever have done any sort of online learning.

00:19:15.411 --> 00:19:16.851
Asynchronous or not?

00:19:17.551 --> 00:19:21.951
My attention wanes, I'm in and out, like we're speaking.

00:19:22.341 --> 00:19:25.041
I've been looking forward to this conversation for a week.

00:19:25.191 --> 00:19:28.474
Yet every time I get a notification on my phone, I gotta check, you know?

00:19:28.474 --> 00:19:28.564
Yeah.

00:19:28.744 --> 00:19:33.574
So, so having said that, what sort of things do you do to make sure.

00:19:34.129 --> 00:19:42.209
Or at least do the best you can to ensure that folks are remembering content a week later or whenever the next session is.

00:19:42.629 --> 00:19:43.859
That's a great question.

00:19:43.909 --> 00:19:46.429
And this is where kind of the applied part comes in.

00:19:46.549 --> 00:19:48.649
So I had the baseline theoretical stuff.

00:19:48.649 --> 00:19:50.059
You need to do these things.

00:19:50.439 --> 00:19:53.169
But what are those things and how do you carry them out?

00:19:53.529 --> 00:19:56.269
So, dis first off your point about distraction.

00:19:56.269 --> 00:19:59.059
Distraction is the arch villain.

00:19:59.674 --> 00:20:02.674
Of learning or just doing anything.

00:20:02.944 --> 00:20:03.274
Right.

00:20:03.304 --> 00:20:03.874
Distraction.

00:20:04.114 --> 00:20:15.694
And we live in a world of constant distraction and you know, everybody wants to drive engagement for their thing, which means that they have to distract their targets from other things that they're doing.

00:20:15.934 --> 00:20:16.384
Right.

00:20:16.564 --> 00:20:20.164
Engagement's great, but like doesn't mean that just 'cause you're engaged, you're gonna learn anything.

00:20:20.824 --> 00:20:27.264
You could be engaged because you are being presented with a multitude of entertaining distractions.

00:20:27.354 --> 00:20:29.484
Doesn't mean that you're gonna learn anything from it.

00:20:29.664 --> 00:20:34.714
So we operate, as I said, on like kind of premises principles and practices.

00:20:34.894 --> 00:20:36.964
So there's three main premises.

00:20:36.964 --> 00:20:39.094
I'm gonna look at my notes here because I don't wanna plum anything.

00:20:39.644 --> 00:20:40.634
There's three men premises.

00:20:41.639 --> 00:20:43.139
That I design under.

00:20:43.319 --> 00:20:47.399
And one is that working memory is very limited for anyone listening doesn't know.

00:20:47.399 --> 00:20:50.009
Working memory is what you're currently thinking about.

00:20:50.009 --> 00:20:55.379
And there's limited store and limited or limited capacity and limited time.

00:20:55.589 --> 00:21:05.314
So you can only think of like, you know, you know, five plus or minus two things at once for 30, around 30 seconds without having to rere rehearse it, right?

00:21:05.314 --> 00:21:06.094
Otherwise it goes out.

00:21:07.164 --> 00:21:13.174
So you have a very limited capacity for that which allow, which, which affords for a lot of distractions to creep in.

00:21:13.174 --> 00:21:17.954
And you can jump from one thing to another because we kind of operate on benefits and threats detection.

00:21:18.404 --> 00:21:24.074
So anything that may, might be a distraction that causes threat or benefit, and then we go to that thing, right?

00:21:24.124 --> 00:21:32.614
A lot of the time it's, we think it's a benefit because it's giving us dopamine, but it's actually a threat because it's sapping our attention and focus from something else.

00:21:32.614 --> 00:21:34.379
So limited working memory.

00:21:35.304 --> 00:21:43.164
The second premise is that learners are active processors of information, not passive, consumers of it when it comes to learning things.

00:21:43.404 --> 00:21:49.934
So they have to be actively doing something, attaching new information to prior knowledge.

00:21:49.934 --> 00:21:54.984
We can only think of the unknown in terms of the known, and we have to think analogically.

00:21:55.104 --> 00:21:56.934
We make relationships between things.

00:21:56.934 --> 00:22:00.474
This is how we process information so we don't forget it.

00:22:01.104 --> 00:22:02.844
Understand it and make meaning out of it.

00:22:02.994 --> 00:22:04.764
And the third one is that learning improves.

00:22:05.274 --> 00:22:07.044
And this is especially for media.

00:22:07.384 --> 00:22:18.264
When we optimize what's called dual coding Alan Pao is a researcher who came up with dual coding, is basically we learn better from words and visuals together rather than words or visuals alone.

00:22:19.034 --> 00:22:25.784
They, these two things form a better signal in our mind when they're presented simultaneously.

00:22:25.814 --> 00:22:26.684
It's dual coding.

00:22:26.714 --> 00:22:27.914
You're coding two things.

00:22:28.334 --> 00:22:28.784
Together.

00:22:29.414 --> 00:22:39.594
So that means that we're, as instructional media designers we're challenged to make sure that one, we manage kind of an essential processing.

00:22:39.594 --> 00:22:40.374
That active processing.

00:22:40.374 --> 00:22:47.484
How do we sort the need to know from the nice to know and then get the relevant information into the heads of the learners most effectively.

00:22:48.054 --> 00:22:54.414
Well, we do this by making sure that the resources and the exercises are aligned with the objectives.

00:22:54.414 --> 00:22:56.484
Alignment is an overriding quality, right.

00:22:57.409 --> 00:23:00.139
And then everything else about relevance kind of falls into place.

00:23:00.829 --> 00:23:03.169
Two, we have to optimize for cognitive load.

00:23:03.499 --> 00:23:08.804
So how do we eliminate distractions provide clarity for the learner without kind of like.

00:23:09.629 --> 00:23:14.164
Being super obvious about it, you know, Don Norman said, good design is invisible.

00:23:14.554 --> 00:23:23.184
And I always try to keep that in mind that the design is supposed to serve the function of what you're giving them, rather than showing off to the design itself.

00:23:23.454 --> 00:23:25.224
And also how do we improve focus, right?

00:23:25.254 --> 00:23:33.394
So we do that by applying these multimedia learning principles to units of structure units of instruction and content and media.

00:23:33.784 --> 00:23:34.819
And then the third.

00:23:35.764 --> 00:23:38.374
Challenge that we have is how do we foster generation?

00:23:38.674 --> 00:23:42.034
So how do we get learners to generate ideas?

00:23:42.034 --> 00:23:44.134
Remember, we're active processors of information.

00:23:44.314 --> 00:23:50.884
How do we get 'em to retrieve concepts and create deeper understanding for the next time they have to generate something?

00:23:51.244 --> 00:23:58.234
So the way we do that is we scaffold moments in the run of the media where learners.

00:23:58.969 --> 00:24:03.169
They really have to do something with the information, not just hear it right.

00:24:03.379 --> 00:24:05.989
Then you you space out your assessments.

00:24:06.169 --> 00:24:17.119
Hopefully you can strategically time those spaced assessments, like right before the learner is probably gonna re forget some of the key things that they're supposed to know.

00:24:17.669 --> 00:24:20.939
You make them generate those ideas again, because as it turns out, like.

00:24:21.464 --> 00:24:28.814
We make a like much stronger memories and connections when we encode them really well to begin with.

00:24:29.444 --> 00:24:37.574
And then when we retrieve them, like right before we're about to forget them, our brain kind of puts a mental hashtag on those things.

00:24:37.574 --> 00:24:39.104
Is oh, hashtag useful.

00:24:39.914 --> 00:24:45.774
It was about to kind of fall out of your, you know, re, you know, strength and retrieval memory.

00:24:46.329 --> 00:24:49.299
Then you brought it up again at this moment, even after a long time.

00:24:49.299 --> 00:24:51.699
So you must probably need to know it later on.

00:24:51.759 --> 00:24:55.189
So it forms stronger connections or ngrams in your brain.

00:24:55.189 --> 00:24:56.809
That's kind of how we do that, right?

00:24:56.809 --> 00:25:07.819
You operate on these premises, you apply these principles, and then you make sure that these practices are in place so you can have the best possible conditions in that piece of media.

00:25:07.819 --> 00:25:09.679
That's gonna help the learner learn what they need to know.

00:25:09.994 --> 00:25:12.289
Hopefully that wasn't too long-winded What?

00:25:12.938 --> 00:25:13.358
Just kidding.

00:25:14.380 --> 00:25:26.922
well, it seems like two things going on with in, with instructional design in, as I was following your answer, one, the importance of, it sounds like you are working with someone to design a course.

00:25:27.342 --> 00:25:32.952
Somebody just says, oh, Dave, please design a course on X. No you're working with someone.

00:25:33.372 --> 00:25:50.857
And it would seem like when you're in this design phase about the design that you just talked about with regards to cognitive load retrieval practice working memory, et cetera it seems like there needs to be a knowledge from the instructor as well.

00:25:51.802 --> 00:26:03.352
Because whether it's asynchronous with office hours a hybrid model, they can't, they have to know how good you designed this stuff to be able to take advantage of it.

00:26:03.532 --> 00:26:04.852
Does that make sense?

00:26:05.542 --> 00:26:06.562
Yeah, absolutely.

00:26:06.562 --> 00:26:11.102
You and at the end of the day, this is their course, so they make the final decisions on it.

00:26:11.102 --> 00:26:14.302
So you have to form a lot of relationships to build trust.

00:26:14.677 --> 00:26:17.317
And confidence and the skills that you have.

00:26:17.317 --> 00:26:18.547
You do this by modeling.

00:26:18.667 --> 00:26:36.017
You do this by doing a lot of discovery at the onset and really trying to understand what and empathize with what the instructor is
trying to do, and then make recommendations for selection filtering organization that they can map out, and then we can fill in together.

00:26:36.372 --> 00:26:42.402
So it's not just, you know, me and my team making all this stuff and then being like, here you go, professor.

00:26:42.712 --> 00:26:57.172
It's all of us working as a team together to make sure everybody's in alignment and doing it in, you know, a timely fashion that when they leave the, whatever working session that we have, that they leave feeling better than when they came into it.

00:26:57.872 --> 00:27:02.432
And the relationship piece is something that they really don't teach you in grad school about it.

00:27:02.462 --> 00:27:03.792
And I feel like that's where I kind of got.

00:27:05.157 --> 00:27:12.892
I've kind of felt like, you know, bartending and serving really kind of carried over into this work, and I didn't really realize that's what was happening.

00:27:12.892 --> 00:27:22.132
It's just relationship building, listening, you know, talking to people on their level and instead of trying to like teach them what, you know, to get them to like buy in.

00:27:22.402 --> 00:27:26.332
Yeah, it's, you use what you know to help them accomplish their goals.

00:27:26.422 --> 00:27:28.642
You don't need to tell 'em how the sausage is made.

00:27:28.642 --> 00:27:31.762
You just need to give them like an array of sausages to choose from.

00:27:32.182 --> 00:27:37.672
And then recommend which one would go best with, you know, whatever dish that they're adding it to.

00:27:38.182 --> 00:27:52.367
So, speaking of relationships I know one of the things that is very popular in, you know, in-person education, and now with the technology, you know, that in this virtual space.

00:27:53.257 --> 00:27:56.137
You know, like, I know Zoom has meeting rooms mm-hmm.

00:27:56.377 --> 00:28:00.827
Where people break off and get into groups and do these things.

00:28:01.107 --> 00:28:04.747
What's your thoughts about this group work especially online?

00:28:04.877 --> 00:28:09.377
What is, how did, do you have to have design thoughts about that?

00:28:10.157 --> 00:28:14.927
So group work is tricky because we have to kind of define what it is first, right?

00:28:14.927 --> 00:28:18.737
So a breakout room in an instructional session online is great.

00:28:19.247 --> 00:28:19.607
It's good.

00:28:19.607 --> 00:28:24.152
It gives you, you know, a break from the initial lecture so you can go and do something with other people.

00:28:25.532 --> 00:28:28.772
And then kind of, you know, you get the empathy piece there too.

00:28:28.772 --> 00:28:29.732
Like, did you understand it?

00:28:29.732 --> 00:28:30.362
No, I didn't understand.

00:28:30.362 --> 00:28:30.542
Okay.

00:28:30.542 --> 00:28:32.252
Let's have a conversation and figure out what that meant.

00:28:32.492 --> 00:28:32.852
Right.

00:28:32.972 --> 00:28:41.362
And then, you know, if the breakout room is well designed and moderated and you know, you're keeping them on track or you're giving them some kind of template.

00:28:42.352 --> 00:28:47.182
Like you give 'em a Google Doc with a pre-designed template, you put 'em in breakout rooms and like, this is group one's template.

00:28:47.182 --> 00:28:52.582
And then they can all work in that because they have a, an advance organizer that keeps them on track and guided.

00:28:52.582 --> 00:28:57.772
So guided is, guided instruction is really paramount in those type of things.

00:28:57.772 --> 00:28:59.392
And that kind of group work is great.

00:29:00.262 --> 00:29:07.742
But when it comes to like project work, right, like you do in a group project or something it kind of falls apart.

00:29:07.742 --> 00:29:09.062
And I don't think it's just online.

00:29:09.122 --> 00:29:09.842
I think group work.

00:29:10.577 --> 00:29:20.237
Fails in all contexts, online, face-to-face, whatever, hybrid, you know, they all I tend to fail when it comes to what they set out to achieve.

00:29:20.987 --> 00:29:31.577
So I think it's because we kind of fail to make the distinction between collaboration and cooperation.

00:29:32.027 --> 00:29:35.327
So that's usually unclear.

00:29:35.897 --> 00:29:41.147
Either for the instructor, the in instructional designer, and especially the participants.

00:29:41.387 --> 00:29:56.867
So collaboration, just so I can make the distinction clear means everyone is responsible for learning everything and working on everything and coming together to synthesize that knowledge under very well-defined and equitable production roles.

00:29:57.332 --> 00:29:57.782
Right.

00:29:57.842 --> 00:30:04.382
So everyone does everything, and then everyone has their roles, and they usually rotate those roles at certain points in the group work.

00:30:04.622 --> 00:30:07.892
And then everybody, you know, you make a whole thing together.

00:30:08.732 --> 00:30:17.642
However, if there aren't intentionally designed guardrails like that, the Pareto principle kicks in, and then 20% of the people end up doing 80% of the work.

00:30:18.032 --> 00:30:25.712
And I think anyone listening to this who has ever been in a group project knows that there's always some schmuck who says immediately, oh, I'll do the intro.

00:30:25.712 --> 00:30:26.372
I call the intro.

00:30:27.422 --> 00:30:34.352
And then collaboration becomes cooperation, meaning that each person is responsible for one part.

00:30:34.922 --> 00:30:48.452
So they learn that part and then they present that part and those parts get clicked or stitched together to make a presentation or a project that sat satisfies the group performance requirement.

00:30:48.797 --> 00:30:55.007
So you make the whole thing by putting disparate pieces together, which is different than collaboration.

00:30:55.427 --> 00:31:09.667
The big problem with that is that after each member only walks away with deep knowledge of their part only, and now they're dependent on others to fill in the gaps.

00:31:10.057 --> 00:31:15.607
So one value add to learning anything is building enough self-reliance in an area.

00:31:16.027 --> 00:31:21.457
That you can add value to a group when that you're, when you are in one, right?

00:31:21.877 --> 00:31:30.107
Not learn dependence on others in order to extract value from whatever group you happen to find yourself in.

00:31:30.467 --> 00:31:30.707
Right?

00:31:30.707 --> 00:31:35.027
So it kind of does the opposite of what it intends to do when you're cooperating.

00:31:35.657 --> 00:31:42.947
In a learning context, cooperation might be better in a business context when everyone just has to do their part to get to a performance outcome.

00:31:43.647 --> 00:31:47.037
But most groups in learning end up being cooperative.

00:31:47.247 --> 00:31:52.797
They might even start collaborative and then does devolve into cooperation rather than collaboration.

00:31:52.797 --> 00:32:02.587
One of the big issues with that is what it really just like makes the learning experience itself performance oriented rather than mastery.

00:32:03.217 --> 00:32:03.877
Oriented.

00:32:03.997 --> 00:32:11.857
So, like a quick explanation of what that means is that like students aren't doing this to learn the thing, they're doing it to get a score.

00:32:12.577 --> 00:32:20.257
So they're oriented toward the performance and how it's gonna be scored rather than the learning and what they're gonna take away from it.

00:32:20.437 --> 00:32:30.997
And I always think that like a person who does a project on their own and let's say gets a c probably knows way more in the long run than a person who is part of a group that got an a.

00:32:32.212 --> 00:32:35.472
So there's this law that comes out of economics called Good Heart's Law.

00:32:35.472 --> 00:32:40.322
It basically means it basically states, once a measure becomes a target, it ceases to be a good measure.

00:32:40.322 --> 00:32:45.242
And I think that's what performance orientation effectively does in learning context.

00:32:45.242 --> 00:32:54.102
It turns a measure into a target, and that may be one reason why many students who have completed prerequisites seem.

00:32:54.912 --> 00:33:00.432
To not have the requisite prior knowledge for a more advanced class and sequence and have to play catch up.

00:33:00.972 --> 00:33:04.032
And this applies to K through 12 and higher ed.

00:33:04.362 --> 00:33:07.062
And kind of they experience the same pattern.

00:33:07.542 --> 00:33:13.912
So that kind of general take is mine as cynical as it may be on group work.

00:33:14.302 --> 00:33:18.172
Well, I don't think it's, I don't think it's cynical at all.

00:33:18.172 --> 00:33:40.387
I think it's clarifying and we're gonna get away from instructional designers for a second and just talk about this because I know, well, even though we're a
quarter of, of a century in talking about 21st century skills and one of the big collaboration, and we're gonna have kids, you know, every period in a group quote.

00:33:41.092 --> 00:33:42.592
Collaborating, unquote.

00:33:43.372 --> 00:33:53.567
And I think I think in my lifetime, my entire life, I have maybe been able to collaborate a couple times now.

00:33:53.777 --> 00:33:59.537
I think one of the skills that we went from our kids, the soft skills is cooperation.

00:34:00.462 --> 00:34:01.752
I think cooperation.

00:34:02.022 --> 00:34:07.752
We can design things like you just said, you know, or, you know, you said, I'll do the intro.

00:34:07.752 --> 00:34:12.242
I know in all the poster projects, there was somebody who was, had the best handwriting.

00:34:12.452 --> 00:34:14.762
You know, you're gonna, you're gonna do that piece.

00:34:14.762 --> 00:34:16.202
Never had to learn anything.

00:34:16.202 --> 00:34:17.422
Just tell me when to write.

00:34:17.962 --> 00:34:20.002
Not that, that's not important.

00:34:20.102 --> 00:34:31.932
In project management who can do this, who can do the, you know, that and be able to communicate effectively, but collaboration and building knowledge, synthesizing I think that's organic.

00:34:31.992 --> 00:34:34.992
I think it's just it's kind of magical when it happens.

00:34:35.202 --> 00:34:41.457
We can't put kids in a group and say, okay, collaborate and I can say that now and I'm gonna be quoting you.

00:34:41.952 --> 00:34:46.112
Dave I'm gonna take this transcript and I'm gonna take what you just said.

00:34:46.262 --> 00:34:47.612
I thought that was very good.

00:34:48.272 --> 00:34:48.662
Thanks.

00:34:48.722 --> 00:34:50.342
Yeah, I think that like, yeah, you're right.

00:34:50.342 --> 00:35:00.992
It's a very organic thing, like real collaboration and the magic in that and we're trying to like reverse engineer and then manufacture it and that never works.

00:35:01.202 --> 00:35:02.342
Like so when.

00:35:03.167 --> 00:35:09.077
I see a lot in like online discussion threads that are housed in l in LMS for higher education.

00:35:09.447 --> 00:35:19.717
They're trying to get kind of an authentic discussion going, but the real authentic discussion happens in the back channels, in the WhatsApp groups, right?

00:35:19.767 --> 00:35:21.897
In, in the chat threads and stuff like that.

00:35:21.987 --> 00:35:24.117
That's where people feel the safest.

00:35:24.402 --> 00:35:26.832
To say what they wanna say or admit fault.

00:35:26.892 --> 00:35:34.962
And then out of that, maybe that informs like the manufactured authentic conversation of a discussion thread.

00:35:35.412 --> 00:35:44.562
The thing you say about 21st century skills, which always makes me like kind of cringe, is that like, you know, collaboration, creativity, all of that stuff, whatever the Cs are.

00:35:45.022 --> 00:35:48.412
Like you can't have collaboration without knowledge building first.

00:35:48.412 --> 00:35:52.642
And I think that's what like 21st century skills kind of implies is that.

00:35:53.167 --> 00:35:57.427
You don't need to teach knowledge, you just need to teach the skills and then everything will fall into place.

00:35:57.457 --> 00:36:06.517
Like you can't, you know, you can't develop critical thinking skills if you have nothing to think critically about, you can't, you know, collaborate.

00:36:06.952 --> 00:36:10.402
On a project where you have no knowledge of the project.

00:36:10.402 --> 00:36:20.392
And I think the idea is that, no, through collaboration, through critical thinking, through creative practices, you'll build knowledge and just it doesn't really work that way for novices.

00:36:20.692 --> 00:36:25.162
You have to build a base of knowledge first before you can kind of do those higher order things.

00:36:26.507 --> 00:36:27.787
Here I agree.

00:36:28.147 --> 00:36:30.547
You know, now that we're, now that we're in agreement.

00:36:31.487 --> 00:36:32.177
I understand.

00:36:32.297 --> 00:36:34.517
I totally understand an answer.

00:36:35.027 --> 00:36:36.497
Do you have any questions for me?

00:36:37.487 --> 00:36:38.897
Yeah, I do.

00:36:38.957 --> 00:36:44.597
Because I am a media, I work in the media space in education and learning.

00:36:44.957 --> 00:36:46.457
You are podcaster.

00:36:46.462 --> 00:36:47.812
I've loved this podcast, by the way.

00:36:47.812 --> 00:36:49.192
I'm so thrilled to be on it.

00:36:49.222 --> 00:36:50.032
I was a little nervous.

00:36:50.037 --> 00:36:52.807
I was like I feel like I'm punching a butt, my weight being on this podcast.

00:36:53.737 --> 00:37:15.547
But through your podcasting experience, how has the act and the process and procedure of podcasting itself, you know, you know, gathering information on a
potential interview coming up with sets of questions, how you want to kind of design it, not too rigid, but also not too loose, so it's not directionless.

00:37:16.147 --> 00:37:16.612
How does that.

00:37:17.797 --> 00:37:25.997
The process of then having the conversation, you know how they say that the the map is not the terrain or the plan never survives the battle.

00:37:26.087 --> 00:37:26.537
Right?

00:37:26.537 --> 00:37:26.627
Right.

00:37:26.847 --> 00:37:35.887
How do you reconcile what you plan with what actually happens, and then the editing process afterward and then coming back to it later and reviewing it and then getting response on that.

00:37:36.067 --> 00:37:41.657
How is that entire arc added to your.

00:37:42.132 --> 00:37:46.902
Your knowledge base practice philosophy of being an instructional coach?

00:37:47.202 --> 00:38:01.452
That's, I'm really curious about that because I feel people start podcasts or creative projects just 'cause they want to, it'll be fun and then they get so much more out of it in terms of like refining their process and then going through it each week.

00:38:02.017 --> 00:38:05.717
It's funny the genesis of this is I had a couple books.

00:38:06.392 --> 00:38:10.352
I wanted to sell the books, and I asked somebody, what should I do?

00:38:10.352 --> 00:38:12.092
And they said, oh, get a podcast.

00:38:12.602 --> 00:38:13.592
And then guess what?

00:38:13.622 --> 00:38:18.872
I am so terrible at promoting myself and promoting my products.

00:38:19.082 --> 00:38:21.092
It has had no impact at all.

00:38:21.182 --> 00:38:25.962
But what happened was the site benefits of what you're talking about.

00:38:26.302 --> 00:38:30.502
Because, you know, one of the things that I am very interested in.

00:38:30.907 --> 00:38:34.627
Is, you know, what to do with kids who aren't reading at grade level.

00:38:35.017 --> 00:38:54.687
And so the things that I, my knowledge, I've gained more knowledge, like you said, preparing to talk to Doug, la Ma preparing to talk to Faith Howard,
preparing to talk to those people, watching their videos, watching everything that I, man I don't know about anybody else, but I learned a lot preparing.

00:38:55.197 --> 00:39:13.027
And and then the other thing for me, I just like talking to people, you know, it's so much fun talking to people and talking to people with whom I know that if I met in real life, you know, we'd get along for at least half hour, you know, that we'd have fun.

00:39:13.357 --> 00:39:18.847
So it has become, you know, the arc is, I was very selfish.

00:39:19.462 --> 00:39:30.712
Then I became a great learner because I realized that I needed to prepare, and that preparation means I needed to find out something about everybody.

00:39:30.892 --> 00:39:38.807
And I will confess that I'm looking for videos with you and I watched five minutes of a video with somebody about.

00:39:39.452 --> 00:39:42.302
What the LMS code was supposed to be or something.

00:39:42.552 --> 00:39:54.402
And I said, you know, I am over my head in this but what you're saying is true, you know, just preparing and finding out about folks just have blurted a tremendous amount.

00:39:54.522 --> 00:39:59.982
And so right now writing and literacy in secondary schools is my big.

00:40:01.107 --> 00:40:02.297
My big search.

00:40:03.377 --> 00:40:04.697
Yeah, I think that's wonderful.

00:40:04.697 --> 00:40:12.977
'cause it speaks to not only your character, which is great, but like it speaks to this idea that like, you do have to build knowledge first.

00:40:12.977 --> 00:40:14.807
Like you kept going back to preparation.

00:40:15.017 --> 00:40:15.857
Preparation.

00:40:15.857 --> 00:40:19.307
That's a synonym for knowledge building, right?

00:40:19.487 --> 00:40:19.607
Yeah.

00:40:19.607 --> 00:40:23.217
Like it isn't just like, okay, we're gonna do the process, show up and I'm just gonna talk to you.

00:40:23.417 --> 00:40:24.047
You spent.

00:40:24.707 --> 00:40:36.287
A considerable amount of time preparing all this stuff, building knowledge so we could have a good conversation,  not just having a, you know, some offhand conversation, so maybe you get something out of it later on.

00:40:36.617 --> 00:40:40.607
There is intention in that's instructional design, right?

00:40:40.727 --> 00:40:50.027
Is creating the necessary conditions with the, you know, minimal viable content or requisite knowledge in order to shorten the distance between not knowing and knowing.

00:40:50.462 --> 00:40:52.652
Or doing and not doing right.

00:40:52.802 --> 00:40:53.582
Those kinds of things.

00:40:53.582 --> 00:40:53.887
So, yeah.

00:40:53.942 --> 00:40:54.062
Yeah.

00:40:54.062 --> 00:40:56.177
I'm, I, it pleases me to hear your.

00:40:56.852 --> 00:41:00.992
Emphasis on preparation, which is why it's so easy to talk to you as well.

00:41:00.997 --> 00:41:02.942
Well, well, well, thank you, Dave.

00:41:02.942 --> 00:41:04.342
It was, really a pleasure.

00:41:04.342 --> 00:41:06.472
I hope folks get something out of this.

00:41:06.472 --> 00:41:10.652
Next time they see an online course you know, they see an online course.

00:41:10.712 --> 00:41:12.062
Everybody wants to do one.

00:41:12.332 --> 00:41:12.692
Right.

00:41:13.022 --> 00:41:16.022
You know, they say, oh, you know, have an online course.

00:41:16.022 --> 00:41:16.772
Make some dough.

00:41:17.072 --> 00:41:23.482
It's funny, my I'm gonna see one of my buddies tonight and he just like, recently had some back problems and he had back surgery and stuff like that.

00:41:23.482 --> 00:41:29.232
So he is been laid up and he's had an idea for an online course.

00:41:29.832 --> 00:41:31.722
And he's, I'm meeting him up tonight.

00:41:31.722 --> 00:41:32.682
He's like, let me pitch it to you.

00:41:32.682 --> 00:41:35.712
I wanna pitch it to you and maybe we could just make it together, you know, blah, blah, blah.

00:41:35.712 --> 00:41:40.002
So I did even like my buddies who have no interest in this stuff whatsoever.

00:41:40.002 --> 00:41:42.102
And when I do talk about it, their eyes glaze over.

00:41:42.662 --> 00:41:46.952
Are even just like, well, I think I, yeah, maybe I'll make a course myself 'cause there's so many out there.

00:41:47.282 --> 00:41:48.752
Right, right, right.

00:41:48.752 --> 00:41:49.862
Any final words?

00:41:49.932 --> 00:41:50.262
Dave?

00:41:51.477 --> 00:41:52.497
Final words.

00:41:52.557 --> 00:41:53.817
Do the source reading.

00:41:53.817 --> 00:41:55.407
Read the source material, please.

00:41:55.437 --> 00:42:03.267
Everybody out there before you adapt a model or a framework or a theory don't just base all your ideas on an infographic.

00:42:03.297 --> 00:42:08.512
That's how we get lethal mutations and things like Spawn, because they look nice and.

00:42:08.952 --> 00:42:10.992
We might be stripping the nuance out of them.

00:42:10.992 --> 00:42:20.962
So if you get in, if you get really excited by an idea, please do the read the source material because you're gonna get so much out of it and you're gonna feel, you know, so much more enlightened by it.

00:42:20.962 --> 00:42:24.262
Or you might feel like, oh, I had the wrong idea about this, you know?

00:42:24.572 --> 00:42:25.952
And I just see that way too much.

00:42:26.002 --> 00:42:33.102
And I think it's a source of a lot of unnecessary arguments that are trying to disguise themselves as debates and.

00:42:33.322 --> 00:42:36.412
We, it, this is like collaboration is key.

00:42:36.682 --> 00:42:36.952
Yeah.

00:42:36.952 --> 00:42:38.872
But knowledge building comes first.

00:42:38.872 --> 00:42:40.822
So please read the source material.

00:42:40.942 --> 00:42:41.452
All right.

00:42:41.752 --> 00:42:42.022
Great.

00:42:42.172 --> 00:42:44.002
Dave, it was a joy talking to you.

00:42:44.002 --> 00:42:47.572
I think people are going to really get a lot out of this episode.

00:42:47.572 --> 00:42:48.352
Thank you so much.

00:42:48.472 --> 00:42:49.012
Well, I hope so.

00:42:49.012 --> 00:42:50.182
Thank you so much for having me.

00:42:50.182 --> 00:42:52.762
I, a humbling experience being able to be on here.

00:42:53.092 --> 00:42:53.602
Appreciate it.

00:42:53.652 --> 00:42:54.372
Talk to you soon.

00:42:54.732 --> 00:42:54.972
All right.

00:42:54.972 --> 00:42:55.277
Take care.

00:42:57.327 --> 00:42:59.967
Gene Tavernetti: If you're enjoying these podcasts, tell a friend.

00:43:00.267 --> 00:43:05.837
Also, please leave a 5 star rating on Apple Podcasts, Spotify, or wherever you listen.

00:43:06.527 --> 00:43:16.607
You can follow me on BlueSky at gTabernetti, on Twitter, x at gTabernetti, and you can learn more about me and the work I do at my website, BlueSky.

00:43:17.017 --> 00:43:17.447
Tesscg.

00:43:18.437 --> 00:43:33.807
com, that's T E S S C G dot com, where you will also find information about ordering my books, Teach Fast, Focus Adaptable Structure Teaching, and Maximizing the Impact of Coaching Cycles.