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Ian Jindal discusses the evolution of retail media with Alice Anson, Director of Digital (Retail) Media for Nectar 360 and Leila Sheridan, Enterprise Sales Director, Epsilon.
Alice explains Nectar 360's role within the Sainsbury's Group, leveraging first-party data from 23 million Nectar users for targeted campaigns. She highlights the increasing interactivity and data capture from in-store digital touchpoints such as interactive screens and scan-as-you-shop technology.
This episode also focuses on the limitations of return on advertising spend (ROAS) as a sole metric for retail media success, advocating instead for measures like incrementality, category growth, and a more full-funnel thinking approach that connects online and offline customer journeys and accounts for long-term brand building and customer loyalty, with a nod to how AI might enhance future measurement and strategy.
Alice explains Nectar 360's role within the Sainsbury's Group, leveraging first-party data from 23 million Nectar users for targeted campaigns. She highlights the increasing interactivity and data capture from in-store digital touchpoints such as interactive screens and scan-as-you-shop technology.
This episode also focuses on the limitations of return on advertising spend (ROAS) as a sole metric for retail media success, advocating instead for measures like incrementality, category growth, and a more full-funnel thinking approach that connects online and offline customer journeys and accounts for long-term brand building and customer loyalty, with a nod to how AI might enhance future measurement and strategy.
Creators and Guests
What is Marketing UnLearned?
Marketing UnLearned explores the challenges the leading-edge digital marketing poses to established and received wisdom.
All new initiatives, until proven, are subject to scrutiny and challenge: the ‘waddabouts’, the statements of inertia, the “why bother?”, the deprioritising questions. Within these challenges there is often a grain of truth, but in this series we’ll take the challenges head on and learn how the exemplars deliver persuasively - perhaps changing our thinking along the way.
In partnership with Epsilon our first series will focus on innovation in the areas of retail media, digital advertising, CRM, and personalisation. We’ll speak with 10 expert practitioners who have moved beyond the optimised and well-know digital marketing processes. More than a simple ‘always sunny at 30,000ft’ case study, we’ll put the challenges to our guests and hear how they were overcome, how their thinking developed and learn about the ‘new state of the art’. While we may UnLearn some pieces of accepted wisdom, we’ll replace them with new, effective learning. Everyone wins with Marketing UnLearned.