Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo

Patrick Martin, Senior Director of Technical Support at Coveo, joined us in this episode of Knowledgebase Ninja Podcast to share his approach towards documentation knowledge management, how he defines documents’ feature functionality and the significance of quality article index for quality documentation.

Show Notes

Full show notes here: https://document360.com/blog/documentation-knowledge-management-with-patrick-martin-senior-director-of-technical-support-at-coveo/

If you enjoyed this episode then please either:
 

• Subscribe, rate and review on Apple Podcasts
• Follow on Spotify
• Join our Facebook group

Knowledgebase Ninjas is powered by Document360.

What is Knowledgebase Ninjas?

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.