ATD Houston 2019 Talent Development Conference Speaker Ken Smith shares the concept of 'Leveraging The Power of Conflict" as we preview his conference presentation. Learn more at www.tdhouston.org.
Show Notes
Join Ken Smith at the ATD Houston 2019 Talent Development Conference and Expo - in Houston, TX on Sept 19, 2019.
Leaders spend between 15 and 25% of their time managing conflicts. Leveraging the power of conflict is a critical skill for all leaders in the organization. Conflict by itself is neither good nor bad. How the leader deals with these opposing ideas or interests can determine the success of the organization and the relationships of the team members.
Learning Objectives:
Understand how conflict can have either a positive or negative impact on peak organizational effectiveness depending upon how it is managed
Develop a deeper understanding of your hot buttons and natural response to conflict and stress
Learn five conflict management strategies and when each should be used
Learn the seven best principles for conflict leadership Demonstrate conflict resolution skills
SpeakerKen Smith Facilitator and Executive Coach, Academy Leadership
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