WEBVTT

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Imran Ahmed: Discovery is always a
problem for every mode of entertainment.

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How do you get in front of the eyes?

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It's marketing, right?

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But the one thing that they weren't
discussing and how I was thinking

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about this trust and transparency,
and the question I asked was, is

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there Rotten Tomatoes for podcasts?

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Neil McPhedran: Welcome to Continuing
Studies, a podcast for higher education

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podcasters to learn and get inspired.

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I'm Neil McPhedran, founder
of Podium Podcast Company.

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Jennifer-Lee: And I'm Jennifer-Lee,
founder of JPod Creations,

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podcasting is broadcasting.

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We want you to know you're not alone.

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In fact, there are many of you
higher ed podcasters out there, and

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we can all learn from each other.

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Neil McPhedran: Yes, that's right.

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And we've been continuing to do
cool things on HigherEdPods.com.

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We've got a lot of cool features
that are gonna be coming

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out in the next month or so.

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We'll let everyone know when that
happens, but we're continuing to move

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forward and do some really interesting
stuff with that directory and community.

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Jennifer-Lee: And of course,
the first ever PodCon conference

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is coming up really quick.

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Neil McPhedran: Yep, we're a few weeks
away, so looking forward to it and

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hopefully see some of you listening there.

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Jennifer-Lee: And I'm really
excited for Chicago Mix popcorn.

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Nothing's better than going
to higher education podcast

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conference and then having some
Chicago Mix popcorn as a snack.

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I like it.

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Neil McPhedran: Well, today on
this episode, Jen, we are chatting

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with Imran Ahmed, also known as.

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Captain Ron and he runs Great
Pods, which is essentially the

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Rotten Tomatoes of podcasts.

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Jennifer-Lee: Yeah,
and I think it's great.

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We need more rating systems out
there for podcasts 'cause there's

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really not that many out there.

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And I like the fact that
we're gonna talk to him.

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Yes, you and I can leave reviews on these
podcasts, but what I love about it is that

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he actually has legit reviewers too on it.

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Like he has people from like the New
York Times and publications in the

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UK that are avid critics, because I
think that's something that, you know,

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we used to have Siskel and Ebert for
movies and things like that, but we've

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kind of gone away with that, with the
way that media has been, you know,

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changing, in the traditional media of
the newspapers and things going, or

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things moving to digital publications.

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I felt like the, the critic was
going and everyone was kind of

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being their own critic, but I like
the fact that there's still, people

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that do the hard job and are legit.

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So I'm excited that it's all
rolled into this platform.

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Neil McPhedran: Yeah, that's right.

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I think it's a really interesting site.

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This is a little bit of a different
of an episode in that we're not

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talking to a higher ed podcaster
per se, but I think we do talk

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about a lot of things that are super
applicable to all of us as podcasters.

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And we get into things like
categories and how to categorize your

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podcast and why that's important.

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And so, yeah, there's a few really
interesting things here that I think

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are super applicable to all podcasters,
but especially higher ed podcasters.

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Jennifer-Lee: And how to make
your podcast more searchable.

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That's something all higher
ed podcasters can use.

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So definitely a very valuable episode.

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And I know that sometimes we don't
love critiques, but a good critique

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could also help your higher education
podcaster get to the next level.

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You know, people critique
papers in the university.

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Our work gets critiqued all the time.

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No difference.

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It's how we learn.

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So let's get started.

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Neil McPhedran: Let's get into it.

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Jennifer-Lee: Welcome back
to Continuing Studies.

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Today we have a really interesting guest.

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So Neil, I'm not sure if you're a
big Rotten Tomatoes fan, but I am.

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I do watch it to look at
different suggestions for movies.

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So today we have Imran on and he is the
founder of Great Pods, which has been

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touted the Rotten Tomatoes for podcasts.

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How are you?

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Imran Ahmed: I'm great.

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Thanks guys for having me on.

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This is so exciting after
seeing you, Jennifer in London.

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This is so exciting.

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Jennifer-Lee: Yeah, I know Neil
was like, how'd you guys meet?

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I was like, we were drinking in a pub.

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Neil McPhedran: I had such
FOMO that you all were there.

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We chatted before we hopped on here,
we're actually on a WhatsApp channel

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together as well too, and everyone was
talking about it and sending pictures of

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meeting each other, and I had such FOMO.

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Jennifer-Lee: Well, like I mentioned
before, Great Pods is supposed to

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be the Rotten Tomatoes of Podcasts.

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How do you come up with
something like that?

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Imran Ahmed: Oh, wow.

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I mean, the best part about podcasts is
refining that story, and the hardest part

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about podcasts is refining that story
because there's the long version and

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the short version, but I haven't found
the medium version, so I'll try my best.

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I personally started off in the
podcast space, radio space at

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college radio, had my own Bollywood
program here in Southern California.

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There I used the TuneIn radio app.

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This is 2010, so I was podcasting my
stuff, but also listening to live radio.

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TuneIn had podcasts as well and radio.

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I was looking for a new job.

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Applied there to the, from Southern
California to the Bay Area.

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Moved up there, worked in customer support
all the way to operations and sports

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marketing, but I was still in the audio
entertainment space, which is podcasts

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and live radio, which was awesome.

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I loved it, you got to listen to
whatever you wanted to throughout the

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day and not get in trouble for it.

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And throughout that time, I
was in customer support, and

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the marketing and operations.

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You get emails not only from
customers, but also reply back to

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your email marketing campaigns.

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And whenever we would feature something,
you know, you'd go to any app and there's

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always a feature, a carousel of some kind.

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Those are editors, those are people,
humans featuring that content.

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A lot of it was around the
transparency of it all.

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Who are your people that are
featuring pushing this content to us?

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We don't know who they are.

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It's too anonymous.

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I'd get a couple of those emails,
I'd read those emails, frontline.

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I see 'em.

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I'm like, I get it.

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I get it.

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But there was also a level from a
private company being, you wanted the

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privacy of your employees as well.

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So protecting that privacy.

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'Cause we didn't technically sign up to be
an editor and put our name, or a feature,

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could like put our name up out there.

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We wanna do the behind the scenes work.

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So that always stuck with me.

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That was the start of it all.

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And then fast forward now
to Himalaya podcast app.

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I worked there for a couple of months,
pandemic started, and then moved back home

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back down to LA and started Great Pods.

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And what stuck around with me
during that timeframe, after TuneIn

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and during Himalaya was where is
the trust and transparency behind

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podcasts and podcast recommendations?

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The industry, if you remember
Clubhouse was a big app during the

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early pandemic and it was booming.

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I remember distinctly, there was one
conversation happening up on Clubhouse

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and I was listening in and I think
there was some Bar Stool people

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and some other Paramount people.

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It was just a random group of
higher execs, uh, whatever.

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And the one thing that stuck
out with me is like they all

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talked about a discovery problem.

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Discovery is always a problem
for every mode of entertainment.

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How do you get in front of the eyes?

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It's marketing, right?

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But the one thing that they weren't
discussing and how I was thinking

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about this trust and transparency,
and the question I asked was, is

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there Rotten Tomatoes for podcasts?

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Are there podcast critics in this space?

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So I just started asking that question
after the eight years I spent at

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TuneIn, and I finally asked the
question, are there critics out there?

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And then I went down on the
Google search of finding out if

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there were any, because I watched
Roger Eberts, Gene Siskel, right?

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The Siskel and Eberts of
the world, movie critics.

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Whether or not you liked their reviews
or not, you still liked them because

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of their trust and their transparency.

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They're critics, they know
what they're talking about.

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And so that really stuck out with me
when building the Rotten Tomatoes for

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podcasts, for Great Pods, is building
that level of trust and transparency.

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And you know who these reviewers are.

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So that existed, it was about me
pulling that all together into

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one side and aggregating that
information for, for you guys to

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decide on what to listen to, right?

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You come into Great Pods, you
look up the reviews for it.

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Do you want to listen to it or not?

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Neil McPhedran: So it's a website
directory of reviews and then, but also

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key, you've got other tentacles, right?

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You've got an email, which must be a,
a very important part of the strategy.

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I can subscribe to the email.

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So I've got inbound, I've got
reviews coming in once a week

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through that email, correct?

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Imran Ahmed: Yeah, so I have
just like a normal business.

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I got the site up, the newsletter,
email package is going.

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We got analytics as well with
Google Analytics, Clarity.

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Those are the free ones as well
as Amplitude, which gives a

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freemium version, but it's a
little deeper in their analytics.

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So we got the analytics also running
in the backend, and I've learned

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a lot on the engineering side.

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I'm a non-engineer.

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It is a lot of learning.

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It is a lot of work, and we say
that AI could do a lot of this.

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We still need humans.

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I know there's engineers, there's
less roles, but it's still needed.

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It's not like it's not needed.

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Neil McPhedran: Yeah.

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What I'd love to dig into is the website.

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I did a deep dive, like the categories
are quite deep, so you're not just

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taking the Apple regular categories.

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Your categories you've created are way
wider and they're more, at least in

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my mind, they were more focused on the
kind of things I might be looking for.

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So it's not just a business podcast,
there's a bunch of sublayers and

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they're more attuned to what kind
of thing I might wanna listen to.

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So there's like a marketing, you
know, one for example or whatever.

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I think you, you can find a spot
in there, at least what I thought.

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The categories are so wide that I can find
a lot of things that would be of interest

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to me and you know, so on and so forth.

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Imran Ahmed: Yeah.

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As I started learning about building
a startup in the last four years is

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that, you know, building this out,
you kind of make your own rules.

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There's no guideline that you can't,
you start developing the guidelines

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as you go along in this process.

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So I develop guidelines on
who I consider a critic.

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I was like, am I allowed to do that?

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It's like, yeah, you're the
person creating this product.

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You're the professional, right?

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Like, I'm in this space,
so I'm a professional.

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So those types of things that I was
tinkering with, that includes the genres.

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The, the all podcast form
when you go to the site.

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Like, okay.

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Because my initial research was
showing that people were just tagging

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a lot of different genres in Apple.

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And honestly, I worked in
the TuneIn backend, right?

00:10:38.385 --> 00:10:39.195
In operations.

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I saw how things were, genres were
tagged, and how we tagged genres too.

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And it, it, sometimes it was an
algorithmic, so I knew people

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were trying to cheat the system.

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Uh, when I'd go to Apple or Podcast
Index and check the genre, I'm

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like, you're straight up comedy.

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Why do you have like business
attached to your genre?

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So all of the podcasts
currently aggregated in Great

00:11:06.990 --> 00:11:09.974
Pods, I added the genres.

00:11:10.035 --> 00:11:15.295
But based off of the description and based
off of the, the podcast index genre tags.

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So I will use some of that,
but I question myself still.

00:11:18.765 --> 00:11:22.905
And as like with any startup and
journey, it's not locked installed.

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I did this manually.

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I, I was taught do things that
don't scale as a very common thing.

00:11:28.515 --> 00:11:30.944
And when you're doing a startup,
you have to do things manually

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before you can automate them.

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So you know personally how to deal
with it, you know, the frustration

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that the user goes through, right?

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So that's kind of what I've been
going through manually adding the

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genres, even separately, you'll
notice there's BIPOC in there as well.

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I don't see a BIPOC category elsewhere,
and these are made specifically for BIPOC.

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So yes, there should be that
sub-genre or genre in general.

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How I do that in the future, I don't know.

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I'm planning on the
refresh of the website.

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Neil McPhedran: Oh wow.

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Imran Ahmed: So all the manual work that
I have gone through and for the last

00:12:03.975 --> 00:12:06.075
four years, how do I now automate that?

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Neil McPhedran: You know, back to
your point about Google data and

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Google analytics, you must see stuff
come in there too, of just queries

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that are landing on your site to go
like, oh, well there's a, you know,

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maybe back to your BIPOC example.

00:12:18.825 --> 00:12:22.245
Like there's people looking for that,
and I've got podcasts that fit into

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the genre, so I'll create that genre.

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So I would imagine that that's
something that evolves and

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you see from the data as well.

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Imran Ahmed: Yeah, definitely.

00:12:29.565 --> 00:12:32.775
If that's something helpful for
your listeners, SEO bloggings,

00:12:32.835 --> 00:12:36.585
I'm not inventing anything
new for the podcast genre.

00:12:36.585 --> 00:12:39.615
It's kind of just reinventing it or
adapting it from a different industry.

00:12:39.615 --> 00:12:41.475
So SEO blogging is still good.

00:12:41.595 --> 00:12:46.725
When I started SEO blogging, looking up
the Google search terms, so Google Search

00:12:46.725 --> 00:12:50.625
Console for your listeners, go to Google
Search Console, set up for yourselves

00:12:50.865 --> 00:12:52.365
so you can look up the search terms.

00:12:52.620 --> 00:12:55.650
And I've used those search
terms in my SEO blogging.

00:12:55.650 --> 00:12:56.670
I'm like, what should I talk about?

00:12:56.670 --> 00:12:57.600
What should I write about?

00:12:57.660 --> 00:13:01.590
Not only gave me an idea for the blog,
but also gave me all the key terms for it.

00:13:01.590 --> 00:13:06.660
And since then there's at least three
of my blog posts that have remained

00:13:06.660 --> 00:13:11.475
in the top five, top ten pages for
that year because it's so consistent,

00:13:11.475 --> 00:13:16.020
podcasts are so evergreen, that they
could come in listening six months

00:13:16.020 --> 00:13:20.010
later from that episode release and then
search on the blog post or whatever that

00:13:20.010 --> 00:13:21.780
topic is that they're searching for.

00:13:22.020 --> 00:13:25.650
They'll land up in your blog post and
funnel through the website because

00:13:25.650 --> 00:13:30.120
I'll put the actual review page on
the blog post, so I'm internally

00:13:30.120 --> 00:13:31.890
linking to my pages as well.

00:13:32.685 --> 00:13:34.905
Jennifer-Lee: And I think sometimes
people have a hard time figuring out

00:13:34.905 --> 00:13:39.795
what category they're in, specifically
with higher education podcasters.

00:13:39.855 --> 00:13:43.314
A lot of people think, oh, our podcast
is educational because we're in an

00:13:43.425 --> 00:13:47.865
institute, but maybe your forensic
science podcast actually is a true crime

00:13:47.865 --> 00:13:49.725
podcast and that's where you should go.

00:13:49.785 --> 00:13:53.355
And I think that's the hard part of
higher education is 'cause we all think

00:13:53.355 --> 00:13:56.975
it's education and everyone wants to
just go to that category but doesn't

00:13:56.975 --> 00:14:01.125
realize like, oh, wait, actually
I have a podcast on mathematics.

00:14:01.125 --> 00:14:02.235
Where does this fit?

00:14:02.505 --> 00:14:07.905
Imran Ahmed: I'll tell you that I think
for me in higher education podcasts, one

00:14:07.905 --> 00:14:13.005
of them that stood out to me, okay, is
the documentary style higher education?

00:14:13.064 --> 00:14:14.415
What's the true crime behind it?

00:14:14.444 --> 00:14:14.805
Right?

00:14:14.805 --> 00:14:19.125
Or maybe something like, gimme that
story, that drama behind something

00:14:19.125 --> 00:14:22.064
that happened like, you know,
twenty years ago or still happening.

00:14:22.365 --> 00:14:25.365
I think the one that from APM
stood out to me, Sold a Story.

00:14:25.830 --> 00:14:29.939
Which is about just educating kids from
K through high school, like how this

00:14:29.939 --> 00:14:31.650
education system in the US and so on.

00:14:31.710 --> 00:14:33.150
So it was really well done.

00:14:33.420 --> 00:14:34.230
It has a drama.

00:14:34.439 --> 00:14:38.490
And so that one I would put
educational on there, education

00:14:38.790 --> 00:14:40.650
or learning, but also true crime.

00:14:40.770 --> 00:14:42.689
But I manually do that, right?

00:14:43.020 --> 00:14:44.939
So I don't disagree with you, Jennifer.

00:14:44.939 --> 00:14:47.130
I think that's going
to be the next upgrade.

00:14:47.310 --> 00:14:52.170
And how do I make it so that, okay,
Podcast Index it automatically,

00:14:52.200 --> 00:14:54.660
it doesn't matter what genre is
labeled, whatever you selected.

00:14:55.010 --> 00:14:58.590
Okay, fine, that's imported, but
maybe it's a crowdsourcing tool

00:14:58.770 --> 00:15:02.700
where you guys can also go in saying
additional tags or additional genres.

00:15:02.880 --> 00:15:07.350
So it's native to my site, native to Great
Pods, where it's like you can put in BIPOC

00:15:07.380 --> 00:15:11.760
or true crime or something else based
off of, you know, maybe Podcast Index

00:15:11.760 --> 00:15:13.890
doesn't allow you to do multiple genres.

00:15:14.120 --> 00:15:16.250
You can do it from a native standpoint.

00:15:16.250 --> 00:15:18.920
So I guess that would be my
upgrade in a couple of months

00:15:19.040 --> 00:15:20.750
for me to discover and try to do.

00:15:20.810 --> 00:15:22.010
But I don't disagree with you.

00:15:22.010 --> 00:15:22.970
I think that is a problem.

00:15:23.060 --> 00:15:25.820
Neil McPhedran: I actually just
wanna make sure that we focus in,

00:15:25.820 --> 00:15:27.530
this is a really important thing.

00:15:27.590 --> 00:15:33.390
The self categorizing your show
is, you know, to your point,

00:15:33.390 --> 00:15:35.760
Jen, is like often done wrong.

00:15:35.760 --> 00:15:38.580
And I think there's this, well,
we're gonna set up our podcast and

00:15:38.580 --> 00:15:40.140
we'll get it all up into hosting.

00:15:40.140 --> 00:15:42.090
And here, here's our category.

00:15:42.090 --> 00:15:43.500
And then you're off to the races.

00:15:43.500 --> 00:15:47.100
And, and your example is like a lot of
higher education podcasts put themselves

00:15:47.100 --> 00:15:49.920
into the education category or learning.

00:15:49.950 --> 00:15:52.470
And that's not necessarily right,
but there is something important

00:15:52.470 --> 00:15:55.530
about getting those categories right.

00:15:56.055 --> 00:16:00.615
And taking advantage of the secondary
and well, in the case of Spotify,

00:16:00.645 --> 00:16:04.665
when you're logging in for the first
time into your Spotify for Creators,

00:16:04.965 --> 00:16:07.725
there's a third and you could even
put a fourth category in there.

00:16:07.725 --> 00:16:12.645
So those are all signals for the
platforms to know where to categorize

00:16:12.645 --> 00:16:14.385
you, which helps with your discovery.

00:16:14.805 --> 00:16:19.185
And then for something like Great Pods,
it's really important because that's

00:16:19.425 --> 00:16:22.375
for people who are looking for podcasts.

00:16:22.395 --> 00:16:26.564
So you want to be showing up in
the right genre and you wanna be

00:16:26.564 --> 00:16:28.064
showing up in the right categories.

00:16:28.064 --> 00:16:29.444
Imran Ahmed: And I don't
add all of them too.

00:16:29.474 --> 00:16:31.035
I'll see it, I'll see a bunch of them.

00:16:31.035 --> 00:16:32.834
I'll be like, are you kidding me?

00:16:32.834 --> 00:16:33.795
I'm not adding that.

00:16:33.795 --> 00:16:35.655
Like I, I tag some other genres.

00:16:35.655 --> 00:16:37.635
Like I read the description, I know
what you're trying to do, you're

00:16:37.635 --> 00:16:38.834
trying to beat the algorithm.

00:16:38.895 --> 00:16:44.175
But we don't even know consistently what
Spotify's algorithm or Apple's algorithm,

00:16:44.175 --> 00:16:46.245
like if they're even taking up the genre.

00:16:46.305 --> 00:16:49.455
It could be in the case like
Apple, where you go to genres

00:16:49.455 --> 00:16:50.505
and that's all it's used for.

00:16:50.505 --> 00:16:52.125
It's not used in any algorithm.

00:16:52.125 --> 00:16:53.475
It could just be, go to comedy.

00:16:53.595 --> 00:16:56.865
Here's a bunch of the comedy
podcasts that are ranked and so on.

00:16:57.075 --> 00:16:58.395
We don't know how they're used.

00:16:58.695 --> 00:17:02.595
That's why like building, also, you're
like our, doing this manual work

00:17:02.595 --> 00:17:04.575
'cause you know what you're building.

00:17:04.875 --> 00:17:06.645
And I love the transparency behind it.

00:17:06.645 --> 00:17:10.754
So if you have any questions behind
the hood of my car right here,

00:17:10.964 --> 00:17:12.795
I'm more than happy to share it.

00:17:13.214 --> 00:17:13.875
Neil McPhedran: That's great.

00:17:13.875 --> 00:17:19.905
I think what I'd love to dig into is,
as a critic, you see so many podcasts.

00:17:19.964 --> 00:17:27.405
What are some things that you see that
are like, what constitutes a good review

00:17:27.675 --> 00:17:30.075
and what constitutes a bad review.

00:17:30.105 --> 00:17:34.004
What are some things that we can
learn as podcasters from you looking

00:17:34.004 --> 00:17:35.835
at so many podcasts over the years.

00:17:35.895 --> 00:17:39.024
Imran Ahmed: And I, now we're getting
into my guidelines that I've developed.

00:17:39.624 --> 00:17:45.135
The number one thing for me in a great
review, it can be a critical review, but

00:17:45.135 --> 00:17:46.815
still a great review, like well-written.

00:17:46.815 --> 00:17:50.534
So the definitely
well-written, articulated.

00:17:51.705 --> 00:17:58.275
You have to articulate why or why
you shouldn't, me, like why the

00:17:58.275 --> 00:18:02.745
user, listener should or shouldn't
listen to this particular podcast.

00:18:03.195 --> 00:18:06.255
So it's simple, it could
be the two, three liner.

00:18:06.345 --> 00:18:06.825
That's it.

00:18:07.425 --> 00:18:10.215
That's all, that's basically what
I'm looking for, that's snippet.

00:18:10.425 --> 00:18:12.105
I know what this description is about.

00:18:12.375 --> 00:18:13.605
You have the critical ear.

00:18:13.935 --> 00:18:15.105
Tell me why or why I shouldn't.

00:18:15.585 --> 00:18:21.135
So that's the basic outline that I
require to index the professional reviews.

00:18:21.375 --> 00:18:25.725
It's basically the anti Apple user
reviews where it's just like you can

00:18:25.725 --> 00:18:28.095
user bomb people, one star review.

00:18:28.395 --> 00:18:31.095
And just say, I hate that
person, and that's it.

00:18:31.095 --> 00:18:31.995
And it gets published.

00:18:32.774 --> 00:18:36.044
And so there's nothing that tells
me anything about this podcast.

00:18:36.044 --> 00:18:41.820
It just shows me that this anonymous user
has hate for this podcast on Apple user.

00:18:42.210 --> 00:18:43.679
Neil McPhedran: Or the person
that's being interviewed.

00:18:43.770 --> 00:18:46.169
We've seen that with one of
the shows that we work with.

00:18:46.169 --> 00:18:50.639
They interviewed someone who is
politically maligned right now and

00:18:50.639 --> 00:18:54.899
got a couple of one star ratings
on the show from Apple only because

00:18:54.899 --> 00:18:56.760
that person didn't like that guest.

00:18:56.820 --> 00:18:59.250
And it's like, well, it's
not indicative of the show.

00:18:59.320 --> 00:19:01.590
That's kind of a crappy review.

00:19:01.950 --> 00:19:04.860
Jennifer-Lee: My issue I have, not
just with podcasts, and this is the

00:19:04.860 --> 00:19:08.745
thing like because my family used to
own a construction company, is with

00:19:08.804 --> 00:19:15.225
the Google reviews, these local guides
can come on and put one star reviews

00:19:15.284 --> 00:19:16.455
and they don't mention anything.

00:19:16.544 --> 00:19:19.754
It's like one star and the person
lives halfway around the world.

00:19:19.754 --> 00:19:21.524
Google's like, sorry, I can't remove it.

00:19:22.155 --> 00:19:24.975
It's legit and I'm like,
I don't think it's legit.

00:19:24.975 --> 00:19:26.685
So how do you go through the process?

00:19:26.685 --> 00:19:28.125
Do you vet your reviews?

00:19:28.125 --> 00:19:32.325
Imran Ahmed: That's, add that to one of
the lists of why Great Pods is created,

00:19:32.455 --> 00:19:34.695
is to protect against user bombing.

00:19:34.785 --> 00:19:39.225
That's essentially, in my pitch deck,
I have a screenshot of like two, one

00:19:39.225 --> 00:19:41.235
star reviews from Apple user reviews.

00:19:41.265 --> 00:19:44.794
And it literally is everything I
described of a anonymous username, one

00:19:44.794 --> 00:19:47.135
star, I don't like him and like, okay.

00:19:47.435 --> 00:19:51.004
And then you have the next
screenshot, which is Miranda Sawyer.

00:19:51.004 --> 00:19:55.925
You know who it is, from The Guardian,
alright, publication, writing why you

00:19:55.925 --> 00:20:00.485
should actually listen to, the storyteller
is amazing and so on, from The Guardian.

00:20:00.485 --> 00:20:01.804
And it's published with a link.

00:20:02.014 --> 00:20:03.064
Like who are you gonna trust?

00:20:03.274 --> 00:20:07.205
That user with the one star review,
or Miranda Sawyer from The Guardian.

00:20:07.205 --> 00:20:10.475
So that's kind of where I, you
protect against at the moment.

00:20:10.625 --> 00:20:14.340
Now, does that mean I won't
have user reviews in the future?

00:20:15.090 --> 00:20:16.409
I'm not saying no to that.

00:20:16.875 --> 00:20:20.595
It's just how do I figure
out the moderation of it all?

00:20:20.835 --> 00:20:24.285
Does it become like a Reddit type of
thing where there's community moderators?

00:20:24.285 --> 00:20:28.455
Do I have an AI tool, an
algorithmic tool like Twitch does?

00:20:28.725 --> 00:20:31.725
Learning from other industries
and how they moderate the content

00:20:31.725 --> 00:20:34.755
in an efficient manner, that's
something that I would adapt to.

00:20:34.755 --> 00:20:36.196
Again, I don't think
we need to reinvent it.

00:20:36.540 --> 00:20:40.590
Moderation and chat forums have
been around for such a long time.

00:20:40.649 --> 00:20:42.149
How does Amazon reviews do it?

00:20:42.240 --> 00:20:43.139
Or do they even do it?

00:20:43.139 --> 00:20:46.530
I've heard, I've been reading up reports
that, thankfully, timely topic, I've

00:20:46.530 --> 00:20:49.409
been researching like, okay, well
Amazon reviews, I'm sure there's user

00:20:49.409 --> 00:20:52.560
bombing and all that stuff, negative
reviews happening all the time.

00:20:52.800 --> 00:20:55.830
How do they protect against it or
do they even protect against it?

00:20:55.830 --> 00:20:57.629
And I've heard that
they don't really care.

00:20:57.670 --> 00:21:01.060
So in addition to the user review
of the guidelines of the reviews,

00:21:01.180 --> 00:21:04.960
one additional fact is that one of
my favorite reviewers, a lot of the

00:21:04.960 --> 00:21:09.250
big publications that review, that I
collect the reviews from, are in the UK.

00:21:09.810 --> 00:21:13.440
So hence why I should have been in
London anyway for the podcast show.

00:21:13.470 --> 00:21:18.030
But some from The Times UK, from The
Guardian, the Observer, et cetera.

00:21:18.990 --> 00:21:22.650
One of my favorite ones is James
Marriott from The Times UK.

00:21:22.650 --> 00:21:27.120
He comes out with a once in a week
column, but when he writes a one star,

00:21:27.120 --> 00:21:28.530
he doesn't give five star reviews.

00:21:28.889 --> 00:21:34.350
Give you a little secret on Great Pods is
that the rating system is subjective based

00:21:34.350 --> 00:21:37.110
off of me if they don't rate the review.

00:21:37.170 --> 00:21:39.960
Because a lot of writers, they'll
just write the review and that's it.

00:21:40.020 --> 00:21:42.600
I base it off of my sentiment analysis.

00:21:42.600 --> 00:21:45.360
I read the review and base it
off of what they say is at a

00:21:45.360 --> 00:21:47.100
five star, four star, three star.

00:21:47.160 --> 00:21:49.740
If they have not labeled a rating there.

00:21:50.399 --> 00:21:54.030
James Marriott already has a five star
system, so I don't change anything of his.

00:21:54.584 --> 00:21:58.574
Like if you already have it, I will
adapt it to the Great Pods rating system.

00:21:58.905 --> 00:22:02.925
When he writes one star reviews,
that's what actually gets me to listen

00:22:02.925 --> 00:22:07.334
to that podcast because he has that
British sarcasm and that British

00:22:07.365 --> 00:22:11.235
snarkiness, that I was like, oh,
you're so nice, but you're really not.

00:22:11.685 --> 00:22:13.155
So I love the way he writes.

00:22:13.335 --> 00:22:17.955
So he's the type of professional
snarky, one star reviewer that

00:22:17.955 --> 00:22:19.695
I like from a big publication.

00:22:19.965 --> 00:22:23.835
And so his style of writing, but he
tells me why I shouldn't listen to it,

00:22:23.985 --> 00:22:25.665
even though now I wanna listen to it.

00:22:26.085 --> 00:22:28.575
Jennifer-Lee: That's the same thing, if
Rotten Tomatoes is like, when I see that

00:22:28.575 --> 00:22:30.945
spilled popcorn, I have to watch it.

00:22:31.005 --> 00:22:34.185
And then I regret it halfway through
because I was like, they were right.

00:22:34.515 --> 00:22:36.915
That popcorn spilled over for a reason.

00:22:37.290 --> 00:22:41.760
When it comes to a higher
education podcasting, obviously

00:22:41.940 --> 00:22:43.570
Great Pods is a great resource.

00:22:43.790 --> 00:22:47.460
There are a few podcasts on there
from the higher education family,

00:22:47.520 --> 00:22:49.500
but there's not that many yet.

00:22:49.530 --> 00:22:51.000
I feel like we can turn it around.

00:22:51.540 --> 00:22:56.070
Why should our audience listening, or
maybe even some of our past guests,

00:22:56.310 --> 00:22:59.250
put their podcasts on Great Pods?

00:22:59.550 --> 00:23:04.380
Imran Ahmed: When I was starting
off, I, how did I fit into the space?

00:23:04.380 --> 00:23:06.060
I had to figure out how
to fit into the space.

00:23:06.375 --> 00:23:09.225
And especially independent podcasters.

00:23:09.495 --> 00:23:12.735
Big networks have an easier
time to get reviewed.

00:23:12.825 --> 00:23:15.765
But how does an independent
podcaster get reviewed but also

00:23:15.765 --> 00:23:17.745
get involved in Great Pods?

00:23:17.745 --> 00:23:22.575
So one of the rules that I
relaxed was that I would add a

00:23:22.575 --> 00:23:24.375
podcast regardless of review.

00:23:24.375 --> 00:23:27.825
So now I'm just building out the
directory as a podcast directory.

00:23:28.095 --> 00:23:32.415
And the one thing that you cannot
do on the site is if you search

00:23:32.415 --> 00:23:37.965
for a podcast and it does not have
a review, it will not show up.

00:23:38.205 --> 00:23:41.265
When it has a review,
then it will show up.

00:23:41.595 --> 00:23:45.645
One of the things that we were able
to do is that regardless on whether

00:23:45.645 --> 00:23:50.055
it's visible on Great Pods or not,
Google SEO will still index it.

00:23:50.145 --> 00:23:51.195
So that's a good thing.

00:23:51.510 --> 00:23:57.060
So the advantage that I propose to your
listeners is that by adding it to Great

00:23:57.060 --> 00:23:59.160
Pods, our Google SEO is pretty good.

00:23:59.340 --> 00:24:02.820
So when it comes to podcast reviews,
you put in the podcast name and

00:24:02.820 --> 00:24:06.900
podcast review, we will show up on
the first page as opposed the fifth or

00:24:06.900 --> 00:24:09.300
sixth or whatever page on Google SEO.

00:24:09.300 --> 00:24:12.720
So that's something I would recommend
for users to get on Great Pods because

00:24:12.720 --> 00:24:14.460
our Google SEO ranking is pretty good.

00:24:14.520 --> 00:24:18.900
The second thing is, especially for
your audience, one of the things I added

00:24:18.900 --> 00:24:22.260
in the last couple months is that you
guys can add the pod, I don't have to

00:24:22.260 --> 00:24:28.080
manually add podcasts anymore, so your
audience can, and you know, they can

00:24:28.080 --> 00:24:29.910
select the genres that they see fit.

00:24:30.030 --> 00:24:34.140
Neil McPhedran: I was looking at it
from the higher ed lens, and there is a

00:24:34.140 --> 00:24:39.870
lot, I would say most shows coming from
universities, there is a spot for you.

00:24:39.870 --> 00:24:42.870
Like there's legal podcast
category if they're from a law

00:24:42.870 --> 00:24:44.730
school, like so on and so forth.

00:24:44.790 --> 00:24:49.740
There really is a genre for the vast
majority of university podcasters.

00:24:49.770 --> 00:24:52.650
Imran Ahmed: Which I will say is
a potential collaboration for us.

00:24:53.150 --> 00:24:57.210
When that time comes, when I'm doing
the refresh and refreshing the genres

00:24:57.210 --> 00:25:01.380
and how they're categorized, maybe we
work together on how we categorize that.

00:25:01.410 --> 00:25:04.470
We can start with the higher education
part and be like, all right, these are

00:25:04.530 --> 00:25:07.950
the different styles of genres that we
think that are in the higher ed, and

00:25:07.950 --> 00:25:10.020
then we can ladder it for the site.

00:25:10.020 --> 00:25:10.800
I think that'd be great.

00:25:10.890 --> 00:25:14.220
Neil McPhedran: Yeah, so any of
the listeners you go to submit your

00:25:14.520 --> 00:25:18.720
show, we'll put the link of how to
submit your show in the show notes.

00:25:18.900 --> 00:25:24.120
When you go and you look at the genres,
you don't see something that fits, then

00:25:24.240 --> 00:25:26.430
let us know when we will let you know.

00:25:26.820 --> 00:25:27.090
Imran Ahmed: Yeah.

00:25:27.090 --> 00:25:31.110
Just reach out to them and it takes
me like a five second fix in the

00:25:31.110 --> 00:25:34.860
database to add or delete a genre or
fix a genre or something like that.

00:25:34.860 --> 00:25:36.150
So, that I can easily do.

00:25:36.450 --> 00:25:38.400
Neil McPhedran: Are you seeing,
like, so you've been at it

00:25:38.400 --> 00:25:39.360
for a bunch of years now.

00:25:39.510 --> 00:25:42.060
You must be seeing that grow.

00:25:42.390 --> 00:25:46.360
Like you must be seeing more
and more reviews of podcasts.

00:25:46.360 --> 00:25:50.295
As podcasts kind of grows and it's
turning into more of a mainstream,

00:25:50.295 --> 00:25:54.075
if you will, you must also see
the growth of reviews as well.

00:25:54.135 --> 00:25:56.535
Imran Ahmed: It's a mixed bag still.

00:25:56.535 --> 00:26:01.635
I think the, my initial start, it grew
like probably the first two years and

00:26:01.635 --> 00:26:04.725
maybe 'cause also I was looking for
'em too, looking for these writers.

00:26:04.725 --> 00:26:05.475
Do they exist?

00:26:05.475 --> 00:26:05.985
Where are they?

00:26:05.985 --> 00:26:06.825
Why are they hiding?

00:26:06.885 --> 00:26:09.830
You know, even though they have
their names out there, it was

00:26:09.920 --> 00:26:11.420
difficult to find these reviews.

00:26:11.510 --> 00:26:17.180
So with that understanding, is that it
kind of, I'm still finding new ones.

00:26:17.180 --> 00:26:19.730
It's not growing like I, when
I think of growth, I'm thinking

00:26:19.730 --> 00:26:20.870
like exponential growth.

00:26:20.900 --> 00:26:22.210
It's not exponential growth.

00:26:22.210 --> 00:26:24.860
We're talking about like one person
a month that I'm discovering or

00:26:24.860 --> 00:26:27.950
something or another, or maybe
they're just doing a one-off job,

00:26:27.950 --> 00:26:29.510
but I've never seen that name before.

00:26:29.870 --> 00:26:33.675
I've added probably already four
hundred names into the database as

00:26:33.675 --> 00:26:36.645
far as the professional reviewers,
you know, they've written for maybe

00:26:36.645 --> 00:26:38.745
Esquire, but it's in a list format.

00:26:38.805 --> 00:26:42.255
But they still tell you why they like
the podcast, so that's why I add it.

00:26:42.315 --> 00:26:44.475
Not all listicles make it into Great Pods.

00:26:44.685 --> 00:26:47.805
But those people that just
do once a year type of list.

00:26:48.015 --> 00:26:50.625
And then there's the weekly,
there's the monthly, so there's

00:26:50.715 --> 00:26:53.190
inconsistency between it all.

00:26:53.490 --> 00:26:55.800
It's not this exponential
growth that we're talking about.

00:26:55.800 --> 00:26:57.030
Neil McPhedran: It seems
like some opportunity.

00:26:57.030 --> 00:26:59.130
Imran Ahmed: Yeah, there's
definitely, I encourage, I

00:26:59.130 --> 00:27:00.840
definitely, oh, a hundred percent.

00:27:00.990 --> 00:27:04.620
I don't like to disparage anybody
who thinks about like writing at all.

00:27:04.680 --> 00:27:05.490
I'm not a writer.

00:27:05.820 --> 00:27:08.730
I don't consider myself a writer,
but I've been writing that newsletter

00:27:08.730 --> 00:27:10.980
for five years, once a week straight.

00:27:11.264 --> 00:27:15.254
I mean now once a month, but because
I'm actually building new products,

00:27:15.345 --> 00:27:19.245
so my time is spent away from writing
the newsletter a whole lot now.

00:27:19.304 --> 00:27:20.774
However, I encourage that.

00:27:20.774 --> 00:27:21.975
I see differences.

00:27:21.975 --> 00:27:26.415
For example, if you have a BIPOC
audience listener that sees that,

00:27:26.415 --> 00:27:27.945
hey, I listen to a lot of podcasts.

00:27:27.945 --> 00:27:31.215
I listen to a lot of higher ed podcasts,
and you think you can articulate, at

00:27:31.215 --> 00:27:33.044
least tell me why or why you shouldn't.

00:27:33.044 --> 00:27:38.400
You can start a Substack or a blog for
free, I will index it on Great Pods.

00:27:38.580 --> 00:27:43.110
And if you do it consistently, add this
to the guidelines that I was creating.

00:27:43.440 --> 00:27:47.370
Number three, if you write consistently
on a blog, a public facing like

00:27:47.370 --> 00:27:51.960
linkable source, I will consider you
a critic or a professional reviewer

00:27:52.680 --> 00:27:54.360
and start linking your pieces.

00:27:54.360 --> 00:27:58.740
So it's one of the things I've lacked,
I've seen in writers is black writers.

00:27:58.860 --> 00:27:59.820
I don't see black writers.

00:28:00.735 --> 00:28:04.485
If you think there's a need, if you
think you wanna write a review once

00:28:04.485 --> 00:28:07.275
a month, just start writing a review
once a month on, on your Substack.

00:28:08.055 --> 00:28:08.595
It's easy.

00:28:08.595 --> 00:28:09.135
It's free.

00:28:09.165 --> 00:28:11.955
I can link to it and
start reviewing podcasts.

00:28:13.115 --> 00:28:16.815
And then I can consider you a reviewer,
but start doing it consistently.

00:28:17.145 --> 00:28:18.825
You can definitely grow in the US.

00:28:18.825 --> 00:28:22.155
A lot of the US publications
are usually independent writers.

00:28:22.455 --> 00:28:24.025
A lot of 'em from Substack.

00:28:24.245 --> 00:28:25.545
That's why I say that too.

00:28:26.115 --> 00:28:31.335
And fewer bigger publications
write reviews in the US.

00:28:31.585 --> 00:28:35.425
So that's why I leaned a lot more in
my earlier conversation about the UK.

00:28:35.845 --> 00:28:37.675
The UK has a lot of bigger publications.

00:28:37.675 --> 00:28:41.665
They see the value in
writing reviews for podcasts.

00:28:41.665 --> 00:28:42.925
They know it's mainstream.

00:28:42.925 --> 00:28:46.495
Over here, even though it's
mainstream, I'm not sure what

00:28:46.495 --> 00:28:48.235
the holdup is just quite yet.

00:28:49.595 --> 00:28:52.335
Jennifer-Lee: Well, I think, you know,
the industry, and we learn this every

00:28:52.335 --> 00:28:55.875
time we go to conferences, it's so young
still compared to traditional media.

00:28:56.175 --> 00:29:01.425
And I think one of the issues too is a lot
of people don't realize like reviews, even

00:29:01.425 --> 00:29:06.585
just like Apple reviews, not even talking
about reviews on other sites, are a great

00:29:06.585 --> 00:29:09.225
way to get exposure for your podcast.

00:29:09.555 --> 00:29:11.835
And I will look at people's podcasts.

00:29:11.835 --> 00:29:14.865
I'll be like, you know, you do
well in listens, but you have

00:29:14.865 --> 00:29:19.455
like one Apple review, or you
have like one Spotify star review.

00:29:19.455 --> 00:29:21.555
And people haven't hopped on that yet.

00:29:21.555 --> 00:29:24.615
And I tell people, I say, really
go out and find reviews and find

00:29:24.615 --> 00:29:27.345
those opportunities, like being
on Great Pods, and other things.

00:29:27.345 --> 00:29:31.905
Because even if it's negative or not,
you're getting more exposure and it's

00:29:31.905 --> 00:29:36.165
helping add to that organic growth
because everybody wants to find a

00:29:36.165 --> 00:29:40.575
way to expose their podcast, but
they don't do any of these things.

00:29:40.725 --> 00:29:42.765
They just put it out on social
media and they're like, well,

00:29:42.765 --> 00:29:43.845
I hope someone finds it.

00:29:44.145 --> 00:29:45.115
Neil McPhedran: Well, this has been great.

00:29:45.135 --> 00:29:48.165
I appreciate all your time today
and I think there's some really

00:29:48.165 --> 00:29:53.835
good insights here for our audience
that is thinking about discovery.

00:29:54.075 --> 00:29:59.355
I think for a lot of higher education
university podcasters, the default is

00:29:59.355 --> 00:30:02.385
like, let's find my people in academia.

00:30:02.385 --> 00:30:07.545
And this is something that is definitely
outside of that world, but it's a great

00:30:07.545 --> 00:30:12.205
way to, back to the beginning of our
conversation about discovery, and it's a

00:30:12.205 --> 00:30:17.215
great way just for your show to pop up in
all different kinds of places as well too.

00:30:17.215 --> 00:30:21.534
So I really appreciate your insights and
all that you're doing with the Great Pods.

00:30:21.594 --> 00:30:22.105
It's awesome.

00:30:22.254 --> 00:30:22.435
Jennifer-Lee: Yeah.

00:30:22.435 --> 00:30:25.975
As podcasters, we don't take
advantage enough of these tools.

00:30:25.975 --> 00:30:27.925
Doesn't matter for in
higher education or not.

00:30:27.925 --> 00:30:32.470
And even for higher education space,
Neil and I have found that we will

00:30:32.470 --> 00:30:35.770
go to these massive institutions
and they don't realize that there's

00:30:35.770 --> 00:30:37.780
other podcasts on their campuses.

00:30:38.020 --> 00:30:38.410
Neil McPhedran: Yeah, that too.

00:30:38.410 --> 00:30:39.490
Jennifer-Lee: Their departments.

00:30:39.670 --> 00:30:43.780
And so Neil has created,
which everyone should join, is

00:30:43.879 --> 00:30:46.240
HigherEdPods.com, and it's a network.

00:30:46.240 --> 00:30:49.240
So when you go on there and we have
over a thousand podcasts now, you'll

00:30:49.240 --> 00:30:53.295
find out there's so many podcasts
in the higher education space.

00:30:53.325 --> 00:30:56.595
So they should all be on Great
Pods, link them together.

00:30:57.075 --> 00:30:59.985
Imran Ahmed: That reminds me, one
of the things I want to express

00:30:59.985 --> 00:31:03.705
is, it's like the relation I have
with my campus that everybody has,

00:31:03.765 --> 00:31:05.415
you should have with your campus.

00:31:05.475 --> 00:31:08.745
But when I started Great Pods out,
I didn't think I had resources.

00:31:08.745 --> 00:31:13.155
And as I Googled it and I
went to USC in LA in downtown.

00:31:13.155 --> 00:31:16.485
So when I came back during the
pandemic and I started Googling

00:31:16.515 --> 00:31:20.725
places in LA, startups, things like
that, uSC popped up as an incubator.

00:31:21.215 --> 00:31:23.670
The business school had an incubator.

00:31:23.910 --> 00:31:27.510
I highly encourage anybody that's even
thinking about, just go to whatever

00:31:27.510 --> 00:31:31.050
the business school, the engineering
school, to see if they have any

00:31:31.050 --> 00:31:33.300
resources, especially for alumni.

00:31:33.510 --> 00:31:36.660
If you're alumni, I didn't know that
was available to me as an alumni,

00:31:36.660 --> 00:31:40.980
and now I'm in it, and it's provided
a great starting point in community.

00:31:40.980 --> 00:31:45.270
Every cohort, every semester there's
new bunch of students, alumni or

00:31:45.270 --> 00:31:47.310
faculty starting their own startups.

00:31:47.610 --> 00:31:52.595
And so we get to be a part of that
and have those resources available.

00:31:52.925 --> 00:31:56.615
Not only that, once I started going to
campus and I go to campus at least once a

00:31:56.615 --> 00:31:59.725
week, the campus has five or six podcasts.

00:32:00.965 --> 00:32:04.955
As you mentioned, like other campuses,
I didn't even know they existed.

00:32:05.205 --> 00:32:08.895
I highly encourage figuring that
stuff out and use those resources

00:32:08.895 --> 00:32:13.365
as they are also available to you,
as they have been available to me.

00:32:13.725 --> 00:32:16.155
Jennifer-Lee: Great way to end
it, and again, we appreciate

00:32:16.155 --> 00:32:17.265
you coming on so much.

00:32:17.265 --> 00:32:18.525
Imran Ahmed: Thank you for bringing me on.

00:32:18.825 --> 00:32:19.275
Jennifer-Lee: Awesome.

00:32:20.295 --> 00:32:22.335
Neil McPhedran: Well that was a
great conversation, wasn't it, Jen?

00:32:22.335 --> 00:32:24.795
I really enjoyed chatting
with Captain Ron.

00:32:24.845 --> 00:32:28.205
Jennifer-Lee: I really wish he had
like a extreme backstory for that.

00:32:28.205 --> 00:32:32.255
I asked him and there is no
backstory, but still a cool nickname.

00:32:32.435 --> 00:32:34.685
What I really do love
is this is a smart guy.

00:32:34.685 --> 00:32:37.205
He's got this great
site, it's ever evolving.

00:32:37.475 --> 00:32:41.649
And it's something like we talked about in
the podcast that not enough of us do this.

00:32:41.649 --> 00:32:45.729
There are stuff out there, different
articles, different rate your podcast

00:32:45.729 --> 00:32:50.409
sites, podcasts in the top ten,
whatever that genre might be, and

00:32:50.409 --> 00:32:52.270
we can all submit to this stuff.

00:32:52.300 --> 00:32:56.770
Again, it just takes time on our end
as the podcaster and as the higher ed

00:32:56.770 --> 00:32:58.750
podcaster, to find all these things.

00:32:58.959 --> 00:33:01.449
But that's something great for
higher ed podcasters to do too.

00:33:01.479 --> 00:33:05.020
There are tons of articles out there
that will probably mention your podcast.

00:33:05.229 --> 00:33:06.550
You just gotta submit it.

00:33:06.820 --> 00:33:11.070
So really at the end of the day, it
makes it more searchable for your

00:33:11.070 --> 00:33:13.890
listeners, and really that's what we want.

00:33:13.890 --> 00:33:15.630
We wanna gain more listeners too.

00:33:15.630 --> 00:33:20.040
So I thought it was a great topic for
higher ed podcasters because we always

00:33:20.040 --> 00:33:23.370
talk about building the podcast, but
we don't really talk about growing it.

00:33:24.660 --> 00:33:27.330
Neil McPhedran: Yeah, I think there's some
really applicable stuff for discovery.

00:33:27.785 --> 00:33:32.555
And some of the sort of mechanics
of our podcast, like categories.

00:33:32.555 --> 00:33:36.395
So, well, Jen, why
don't we leave it there?

00:33:37.235 --> 00:33:39.755
Jennifer-Lee: Thank you for tuning
into the Continuing Studies podcast, a

00:33:39.755 --> 00:33:41.915
podcast for higher education podcasters.

00:33:41.915 --> 00:33:45.125
We hope you found this episode
informative and inspiring.

00:33:45.395 --> 00:33:48.515
If you enjoyed the show, we encourage
you to follow and subscribe to our

00:33:48.515 --> 00:33:51.515
podcast on your preferred platform
so you never miss an episode.

00:33:51.875 --> 00:33:55.235
But if you find this episode
particularly valuable, please consider

00:33:55.235 --> 00:33:58.300
sharing it with your friends and
colleagues who also might be interested

00:33:58.300 --> 00:33:59.919
in higher education podcasts.

00:34:00.129 --> 00:34:04.929
We also invite you to join your peers on
HigherEdPods.com, where you can connect

00:34:04.929 --> 00:34:08.679
with other podcasters in higher education
and learn from others in the field.

00:34:09.100 --> 00:34:11.109
Thank you for being part of our community.

00:34:11.109 --> 00:34:15.360
We look forward to continuing to bring
valuable insights and conversations

00:34:15.360 --> 00:34:17.159
on higher education podcasts.

00:34:17.460 --> 00:34:18.665
See you in the next episode.