1
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Very good.

2
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All right, well, welcome to the podcast.

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And it'd be great if you could start by
introducing yourself and telling us a bit

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about your business history.

5
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Okay, so my name is Tim Drake and I
suppose the most pertinent point is I'm a

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semi -retired agency owner.

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So in one or two short sentences, borrowed
three and a half thousand pounds in the

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mid 90s from the Prince's Trust or
Prince's Business Youth Trust as it was

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then, navigated my small agency, I suppose
you'd call it, through various recessions

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and reinvented at various times as
technologies came out and then was...

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lucky enough in 2016 to sell it for Â£20
million to Interpublic Group.

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Well, okay, that sounds very impressive.

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Tell me a bit about the agency and what
you did and the various pivots you had.

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Well, part of it is, you know, I'm 50, or
no, 51.

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So when I first started in the early 90s,
there wasn't the internet.

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So it was a graphic design, marketing,
advertising type business.

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You know, using in the old days of Quark
and PageMaker and Freehand and those type

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of things.

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And then obviously, as time went on, we
changed.

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We were doing websites in the kind of mid
late 90s.

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We got into video production.

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very high -end creative tech, AR, VR.

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When we sold, we'd essentially re
-veneered the business as a mobile -first

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business.

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So from the early 2010s onwards, it was
about small form technology, content,

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creative.

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So when we were bought, we were bought as
essentially a mobile business.

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So it meant we did build apps and things
like that, but also we were doing a lot of

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social media and creative for that
platform.

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Okay.

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And from an ownership perspective, were
you a hundred percent owner or did you

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have a business partner?

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I think this could be the key point of
this conversation.

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So to keep things simple, for many years I
was the sole owner.

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My business was called Flipside Group and
the reason it was called Flipside Group

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was I had loads of little other little
businesses like Flipside Digital Signage.

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And that was my method to ingest partners
into businesses where they had specific

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skill sets.

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It really wasn't till I merged them all
together, essentially lost all the people

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that were really not performing and
finally met someone that was very similar

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to me, cut from the same bit of wood but a
different end.

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We got together in 2012 and that's when we
really focused on building and selling.

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And it was a ruthless focus.

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Okay.

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Okay.

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And then so what kind of size was the
business in 2015, 2016 in terms of number

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of employees and revenue?

48
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We're not massive actually.

49
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We got a high multiple because of the
error we were in, but we were probably

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around about 25 employees.

51
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We had a good network of contractors and
freelancers as well, but essentially 25

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core employees.

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And we were probably turning over about 2
.5 million, 3 million at that point.

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The significant thing was when we sold in
2016, our trajectory was showing that we'd

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make a million pounds EBITDA.

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which in those days was the core metric
for an acquisition from a big corporate.

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That's actually now higher, but that was
it really.

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They weren't that bothered about anything
other than the profitability and the

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actual output of the agency.

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So that sounds like a massive multiple
that you managed to achieve there.

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well, it was a six year earn out.

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Well, you know, our base year was 2015 and
the earn out didn't end until 2021.

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And this is probably quite a salient
point.

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My business partner, who I went on the
last kind of 10 year journey with, had

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previously sold an agency to Edelman, the
big PR firm.

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And...

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What him and I both understood is that we
really needed to be a remora fish on a

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bigger business to be able to grow
rapidly.

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And essentially what we did is we sold the
business with a built -in buyer who were

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essentially offering us a new business
channel as well.

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As it happened in the end, only 25 % of
our turnover came from the network itself,

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from IPG itself.

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All the rest just came via our normal
connections.

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I think it just gave us the punch up.

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And to give you an idea then,

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We grew and when I left at the end of 2021
with the OnOut finished we were doing

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about Â£20 million revenue a year, give or
take.

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Yeah, but also what was interesting is
that we were doing in excess of, when I

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say total, I mean net revenue, so that is
fees and commission.

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So that's net revenue.

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So I'll tell you a slightly more than
that.

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And we were doing about, and I'm going to
swap to dollars here, $900 ,000 profit a

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month.

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So it was big.

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I can go into detail about the earn out
structure.

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They're quite similar in the corporate
America and corporate world in general.

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They tend to give you your multiple is
based on your growth rate, your CAGR and

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also your profitability.

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So you can't grow.

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at the expense of profitability and you
can't stay profitable at the expense of

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growth.

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So it was a combination of both those
items that gave us our maximum multiple,

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which was eight.

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And I'm tremendously proud to say that we
actually, I don't believe that IPG had had

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anyone hit their run out cap in 15 years
and we actually went 20 million pounds

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through the cap.

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And we actually ended our run out early.

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How we did that is probably,

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conversation for many other podcasts or
directly with some of your listeners but I

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can definitely delve into that if needed
now.

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So, just taking a bit of a step back then,
I guess, how did the sale come about?

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Were you actively looking for a buyer or
were you approached?

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Well, I think what everyone's really got
to understand, and I think everyone

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empathizes on who are listening to this,
is that you never get rich from running an

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agency.

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So I'd got through another recession.

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So that was the banking recession.

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Just as the kids were born in 2010 had
twins, and I thought, I've just got to

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sell this thing.

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I've got to build it and sell it.

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I had a very specific eye on the prize or
what I wanted to do and how I was going to

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do it.

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And then we had a partner came in who knew
exactly what to do.

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and you had done it before.

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We roughly focused on getting to the size
that was going to make us sexy, which was

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that one million pound EBITDA, started
going to market and talking to people well

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before because you've got to get the
hockey stick at the right point.

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So if you go too late, you've got to keep
the growth going during the negotiations.

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Otherwise it can be a bit challenging.

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And then what we also did is we just
looked at the market and understood what

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people were buying.

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And in that particular time, people were
desperately trying to get into mobile,

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didn't have the competency, even the big
networks weren't trusted by clients to

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really grasp this emerging technology.

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And we were able to re -describe much of
our turnover as mobile first, when in fact

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actually we were just a digital agency.

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So it was a combination of size scale,
experience of the management and actually

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what people were buying at the time.

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OK.

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OK.

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And then so, yeah.

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sorry, to answer the second part of your
question, we had some initial

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conversations.

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We didn't use an &A's company.

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I did all the &A's myself.

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We had an introducer that got us involved,
got us in front of a few different people,

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obviously all the big names as you would
expect.

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We...

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pursued one and they decided to try and in
-source our function, failed.

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So when they came back to us nine months
later, they were on the back foot and it

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was then that we eventually sold it.

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Okay.

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And I was sort of interested in like how
those negotiations went and sort of how

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they structured the deal and how you
agreed evaluation.

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Yeah, well, I mean, obviously, IPG are on
the New York Stock Exchange, so everything

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is in the public domain.

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So I will speak fairly openly.

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I mean, essentially, once you meet the
right criteria, they have a strategic

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requirement for you.

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In our case, it was mobile and that you
were of a size.

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Then a lot of people use an &A's company,
they'll use a counter to something.

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But because I was quite an experienced
businessman, I was actually able to do the

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&A's myself, which gives me a rather
unique perspective into the process.

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And in fact,

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excuse my my language now but I remember
the head of &A's IPG rung up the global

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CFO of Webber who were the strategic buyer
of us saying this Tim Drake only fucking

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runs the business because they're just not
used to having agency owners who genuinely

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understand business.

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So the process was quite interesting and I
think the hardest thing was was pushing

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for a better deal when the money on the
table was so much

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When you're a small business owner and
you've been fighting for month after month

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to pay the wages and all this, making
modest profits for yourself, always having

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a lot of risk in the business.

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When those numbers start coming in, it's
very easy to snatch it straight off the

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table.

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So in our case, it was a very long earn
out.

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They offered us a multiple between five
and eight depending on our performance.

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the combination of Kanga and profitability
during the earn out period.

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They offered us some money upfront and
some money at the end.

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And because the earn out was so long, we
said, well, that's simply not enough.

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So we'll need to have two separate
payments in the middle.

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Those payments in the middle were capped.

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So we can never earn that much in those
payments.

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So that the last payment at the end of the
earn out was exponentially higher.

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So it allowed us to catch up.

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And because the deal was an average of our
profitability times are multiple over a

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period of time, it meant that we could
have some ebbs and flows in performance

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from year to year.

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As it happened, we didn't need that.

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But it was, I think the interesting things
were it wasn't difficult getting them to

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pay more.

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because they had the strategic
requirement, because they tried to

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insource it so their need state was
heightened.

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The interesting thing was more dealing
within the confines of a corporate body

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where it's not like dealing with people
like you and me, business owners, where

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we're making judgments, objectivity,
subjective judgments.

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They literally, as the computer says, no.

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If their corporate policy say no, then you
have to find ways around it.

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And certainly,

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when they came to put, when you do the
deal, you know they're going to put loads

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of corporate expenses on you.

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So one of the most significant parts of
what we were doing was actually how do

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those come in?

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How are they restricted?

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00:11:29,374 --> 00:11:31,794
How can we prevent them putting too much
cost on us?

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In our case, the deal was long.

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So it meant I was able to negotiate them
not charging us any corporate IT expenses

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and other expenses for a year or so into
the deal, which in hindsight, when you're

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times you buy multiple can make a lot of
money.

200
00:11:47,931 --> 00:11:49,001
Yeah, yeah.

201
00:11:49,001 --> 00:11:52,911
And I guess, because they're publicly
listed, and I don't know what multiple

202
00:11:52,911 --> 00:11:56,191
they were trading at, but presumably above
10.

203
00:11:56,551 --> 00:11:59,721
Then that then informs the multiples they
can offer.

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00:11:59,721 --> 00:12:00,627
Sorry.

205
00:12:00,874 --> 00:12:06,414
Well you're precisely, precisely, I mean
as you imagine five to eight, if all

206
00:12:06,414 --> 00:12:08,206
profitability wrapped into their...

207
00:12:08,206 --> 00:12:11,686
their kind of corporate wrapper suddenly
makes it a 14 multiple.

208
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So they can't really lose.

209
00:12:13,466 --> 00:12:18,766
And when you do the maths, what you work
out is they only pay you the money you've

210
00:12:18,766 --> 00:12:19,796
made them during that period.

211
00:12:19,796 --> 00:12:22,386
They pay you the profit you've made during
that period.

212
00:12:23,106 --> 00:12:26,576
But as we all know, as business owners,
it's difficult to ever release it.

213
00:12:26,576 --> 00:12:30,006
The liquidity is tied up in cash flow and
all sorts of things.

214
00:12:30,166 --> 00:12:35,146
So, yes, I mean, and as I said, I boasted
at the beginning about we went so far

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00:12:35,146 --> 00:12:36,398
through our cap.

216
00:12:36,398 --> 00:12:42,058
So the story for me now, when I talk to
other agencies and help them with other

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00:12:42,058 --> 00:12:45,298
potential buyers, is that I've been there
and actually it was such a tremendously

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good value deal for the acquirer as well
as for us the seller.

219
00:12:52,283 --> 00:12:57,283
Talk to me a little bit about the CAGAR,
the compound annual growth rate and that

220
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mechanism, because I'm not that familiar
with how that works.

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00:13:03,042 --> 00:13:08,602
obviously when you sell your business and
you're in an earn out the better the

222
00:13:08,602 --> 00:13:14,462
profitability of the business the more
money you get and then depending on the

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00:13:14,462 --> 00:13:20,502
metrics by which you grow and perform the
the multiple is increased so in our case

224
00:13:20,502 --> 00:13:25,518
it's CAGR so CAGR is Compound Annual
Growth Rate so that basically means

225
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To get on maximum, we needed to average a
minimum of 25 % growth year on year

226
00:13:32,498 --> 00:13:33,978
through the whole space of the year.

227
00:13:33,978 --> 00:13:37,918
So you can imagine that's why we had to
grow so quickly because 25 % one year,

228
00:13:37,918 --> 00:13:40,978
then 25 % on top of that, it's
compounding.

229
00:13:41,178 --> 00:13:43,298
So they have that, that's compound annual
growth rate.

230
00:13:43,298 --> 00:13:46,278
So you just need to sell more stuff,
right?

231
00:13:46,638 --> 00:13:49,678
Then they times dip by...

232
00:13:49,678 --> 00:13:52,078
they called it, essentially it was a
margin payment.

233
00:13:52,078 --> 00:13:54,458
So it was the profitability over net
revenue.

234
00:13:54,458 --> 00:13:57,098
And that again needed to be north of 25%.

235
00:13:57,098 --> 00:14:02,118
Now, having run a business for a couple of
decades before I sold, the thought of

236
00:14:02,118 --> 00:14:07,038
having an agency that's making 25 % profit
is just mind blowing.

237
00:14:07,038 --> 00:14:11,298
But you'd be surprised when you once you
get into the right rhythm, and you

238
00:14:11,298 --> 00:14:14,778
certainly get access to the right kind of
clients is very achievable.

239
00:14:14,778 --> 00:14:17,980
So in our case, to get the maximum,

240
00:14:18,158 --> 00:14:24,218
multiple we needed to be north of 25 %
compound annual growth rate and north of

241
00:14:24,218 --> 00:14:28,618
25 % net profit.

242
00:14:28,618 --> 00:14:32,238
Now the point about that is though is it's
an average over the space of the year so

243
00:14:32,238 --> 00:14:36,118
if you have a slight dip one year you can
catch up the next year.

244
00:14:36,118 --> 00:14:41,278
Which is one of the benefits of having a
longer

245
00:14:41,902 --> 00:14:45,302
sometimes you might think that's a bit too
much so I'll have a smaller run out but if

246
00:14:45,302 --> 00:14:48,982
we'd had a shorter run out the the final
end figure would have been smaller as

247
00:14:48,982 --> 00:14:50,288
well.

248
00:14:51,419 --> 00:14:53,319
I mean, those are impressive numbers.

249
00:14:53,319 --> 00:14:58,119
And I think numbers that lots of agency
owners would, you know, would love to

250
00:14:58,119 --> 00:15:03,819
have, you know, 25 % net profit and 25 %
you know, compound annual growth is huge.

251
00:15:03,819 --> 00:15:07,123
Like, how did you how did you manage to
achieve that?

252
00:15:07,182 --> 00:15:10,742
Well, first of all, let me give everyone a
bit of confidence because we actually did

253
00:15:10,742 --> 00:15:12,602
considerably more than that.

254
00:15:12,702 --> 00:15:16,122
I mean, I think we literally had the
Americans flying over because they

255
00:15:16,122 --> 00:15:21,622
couldn't understand we were making 35,
often 40 % profit.

256
00:15:23,522 --> 00:15:30,162
First of all, it's interesting, if you
sell a business and you've got some money

257
00:15:30,162 --> 00:15:34,842
in the bank, you're apt to take to risk
changes and you become a lot more outgoing

258
00:15:34,842 --> 00:15:36,486
from a sales perspective.

259
00:15:36,558 --> 00:15:39,558
you get a lot more help when you're in
those kind of environments in the

260
00:15:39,558 --> 00:15:40,398
corporate structure.

261
00:15:40,398 --> 00:15:46,658
So, and we had a business model, which was
specific.

262
00:15:46,658 --> 00:15:48,278
Is it repeatable now is a big question.

263
00:15:48,278 --> 00:15:52,398
I'm not too sure, but essentially we front
loaded the business full of people that

264
00:15:52,398 --> 00:15:55,978
were everyone was an A and 18 player,
fantastic group of people.

265
00:15:55,978 --> 00:15:56,708
Absolutely wonderful.

266
00:15:56,708 --> 00:16:01,098
I mean, everyone, I mean, we were ruthless
about getting rid of people that weren't

267
00:16:01,098 --> 00:16:04,818
up to it, but those that were really,
really were good.

268
00:16:04,818 --> 00:16:06,884
And it was much about their attitude as
well.

269
00:16:06,884 --> 00:16:07,744
else.

270
00:16:07,744 --> 00:16:14,764
Now they, so essentially we fill the
business full of people who faced off to

271
00:16:14,764 --> 00:16:15,134
clients.

272
00:16:15,134 --> 00:16:18,524
So we sold strategy and creative.

273
00:16:18,524 --> 00:16:21,724
So we had lots of creatives, lots of
strategy, but we make money cutting code

274
00:16:21,724 --> 00:16:24,844
and we outsourced all of the code cutting.

275
00:16:25,944 --> 00:16:31,264
So what we did essentially because we were
building big apps, big websites and all

276
00:16:31,264 --> 00:16:34,084
these kind of digital platforms, we were
able to front load the business with the

277
00:16:34,084 --> 00:16:35,835
kind of people that won the work.

278
00:16:36,110 --> 00:16:40,850
And then we were able to cut a statement
of works for the project delivery.

279
00:16:40,850 --> 00:16:44,770
We essentially sold that to one of our
suppliers for a third of that price.

280
00:16:44,770 --> 00:16:47,600
And we had a baked in piece of profit
there.

281
00:16:47,600 --> 00:16:51,230
So we were making 300 % margin essentially
on that.

282
00:16:51,230 --> 00:16:55,850
And then we had brilliant project managers
who's been ensure that there was no scope

283
00:16:55,850 --> 00:16:56,790
creep.

284
00:16:57,006 --> 00:17:00,116
And if there was GoCreek, the price went
up and the time went up.

285
00:17:00,116 --> 00:17:02,626
So we managed that bit, which meant that
the people at the front of the business

286
00:17:02,626 --> 00:17:04,266
could quickly move on to a more business.

287
00:17:04,266 --> 00:17:06,766
We had no account management or account
direction.

288
00:17:06,766 --> 00:17:10,026
We described them all as digital
strategists than they were.

289
00:17:10,026 --> 00:17:11,546
And that was a real difference.

290
00:17:11,546 --> 00:17:13,796
So whether that model could exist now, I'm
not too sure.

291
00:17:13,796 --> 00:17:19,626
I mean, obviously costs, we were consuming
huge amounts of labor from Europe,

292
00:17:19,626 --> 00:17:22,706
particularly Ukraine and those kinds of
places and Poland.

293
00:17:22,830 --> 00:17:27,330
But the whole, it's all changed a bit now,
hasn't it, with the cost of acquiring

294
00:17:27,330 --> 00:17:29,170
support from over there.

295
00:17:29,170 --> 00:17:31,100
But that's essentially how we did it.

296
00:17:31,100 --> 00:17:35,710
If we had insourced absolutely everyone
who was doing the work, we no way could

297
00:17:35,710 --> 00:17:36,730
have made margin.

298
00:17:36,730 --> 00:17:40,690
And also, by outsourcing, let me just
clarify something.

299
00:17:40,690 --> 00:17:44,270
There was nothing that we outsourced that
we couldn't do in -house, but we didn't

300
00:17:44,270 --> 00:17:45,490
have all the bricklayers.

301
00:17:45,490 --> 00:17:47,700
We didn't have 50 iOS developers.

302
00:17:47,700 --> 00:17:49,150
We didn't need them, right?

303
00:17:49,150 --> 00:17:52,784
But we had three or four absolute rock
stars who were able to,

304
00:17:52,784 --> 00:17:55,684
to face off the client to then manage the
backend.

305
00:17:56,944 --> 00:18:02,144
And the one thing about that model is that
we have a hundred percent utilization.

306
00:18:03,484 --> 00:18:06,478
I for years had...

307
00:18:06,478 --> 00:18:13,318
iOS developers in -house and PHP and then
I had compiled language dot net people, I

308
00:18:13,318 --> 00:18:15,858
had videographers, I had everything so
that we could deliver everything in -house

309
00:18:15,858 --> 00:18:19,918
but you're permanently trying to sell the
capacity you've got rather than trying to

310
00:18:19,918 --> 00:18:24,298
sell what the client wants and we just did
that and in the end all the clients were

311
00:18:24,298 --> 00:18:29,618
really interested in was the creativity or
rather the strategy, the creativity, one

312
00:18:29,618 --> 00:18:33,498
throat to choke, they didn't care where it
was made they just wanted to make sure it

313
00:18:33,498 --> 00:18:36,432
was absolutely brilliant and the people we
have, the clients facing

314
00:18:36,432 --> 00:18:40,652
to work fantastic and were very good at
winning new business and building long

315
00:18:40,652 --> 00:18:41,912
-term relationships.

316
00:18:41,912 --> 00:18:46,072
So that was our business model and that
was what afforded us the luxury of that

317
00:18:46,072 --> 00:18:47,232
kind of profit.

318
00:18:47,867 --> 00:18:50,867
Okay, yeah, very, very impressive.

319
00:18:51,347 --> 00:18:54,167
How did the integration go?

320
00:18:54,167 --> 00:18:57,506
How did things change after you'd sold the
business?

321
00:18:57,506 --> 00:19:04,086
Well, the second part why we were so
successful is we retained that kind of

322
00:19:04,086 --> 00:19:06,586
small business agile mentality.

323
00:19:07,346 --> 00:19:10,566
You know, we would regularly say to the
big American bosses, you give us $100

324
00:19:10,566 --> 00:19:13,896
worth of profit, we'll give you $35 back
in.

325
00:19:13,896 --> 00:19:18,106
So you give us $100 of revenue, we'll give
you $35 back in profit.

326
00:19:18,106 --> 00:19:23,986
And what we did find is that in the six
years we were there, we never had a board

327
00:19:23,986 --> 00:19:24,706
meeting.

328
00:19:24,706 --> 00:19:27,118
So they had lots of their people on our
board.

329
00:19:27,118 --> 00:19:30,718
And what you will find is if you're doing
really well, they'll just leave you alone.

330
00:19:30,718 --> 00:19:33,978
And rather interesting that they seem to
spend all of their time trying to fix

331
00:19:33,978 --> 00:19:37,038
businesses that weren't performing rather
than do more of the stuff that was

332
00:19:37,038 --> 00:19:41,718
performing, which is just a little bit of
insight there from me.

333
00:19:42,398 --> 00:19:45,918
So when it comes to, so first of all, if
you're successful in your own health,

334
00:19:45,918 --> 00:19:46,568
they'll leave you alone.

335
00:19:46,568 --> 00:19:48,158
That's the first thing to remember.

336
00:19:48,158 --> 00:19:54,598
Secondly, Marcus, my business partner in
particular, was extremely brilliant at

337
00:19:54,598 --> 00:19:55,962
maintaining culture.

338
00:19:56,206 --> 00:20:02,146
to the extent that one weekend we moved
all the desks out from our end of this

339
00:20:02,146 --> 00:20:04,326
corporate office and moved all our own
furniture in.

340
00:20:04,326 --> 00:20:08,286
So we were permanently a little bit
antagonistic, stood out from the rest of

341
00:20:08,286 --> 00:20:09,026
them and all this type of thing.

342
00:20:09,026 --> 00:20:10,566
So we maintained that.

343
00:20:11,106 --> 00:20:13,546
We had a good culture.

344
00:20:13,546 --> 00:20:17,466
And I think probably the real difference
between how we behaved and how they

345
00:20:17,466 --> 00:20:21,106
behaved is that every Friday morning we
would have a sales call essentially where

346
00:20:21,106 --> 00:20:22,196
everyone would talk about the work.

347
00:20:22,196 --> 00:20:22,894
They would...

348
00:20:22,894 --> 00:20:28,594
pitching for and doing and we probably had
35 % of the entire business was on that

349
00:20:28,594 --> 00:20:29,474
call.

350
00:20:30,094 --> 00:20:33,834
So rather than the corporates culturally
having two or three people responsible for

351
00:20:33,834 --> 00:20:36,354
sale and hundreds of people there for
delivery, we were quite the other way

352
00:20:36,354 --> 00:20:37,154
around.

353
00:20:37,154 --> 00:20:42,074
But people were, they were writing the
theme tune, singing the theme tune the

354
00:20:42,074 --> 00:20:43,214
whole lot.

355
00:20:43,654 --> 00:20:47,944
So, and we never had again, very different
to Big Corporate.

356
00:20:47,944 --> 00:20:51,114
Well, we didn't have that heavyweight
pitch junior delivery model.

357
00:20:51,374 --> 00:20:53,147
which clients liked.

358
00:20:53,147 --> 00:20:54,167
Okay.

359
00:20:54,167 --> 00:20:59,727
So, and then you then left the business in
2021.

360
00:20:59,727 --> 00:21:04,287
So was that at the end of your earn out or
did you stay on a bit after the earn out

361
00:21:04,287 --> 00:21:05,043
finished?

362
00:21:05,043 --> 00:21:07,653
no, the, well, we were lucky actually.

363
00:21:07,653 --> 00:21:12,003
As I said, we were very fortunate to get
them to agree that the year now had been

364
00:21:12,003 --> 00:21:16,603
completed early, which meant that I was
able to hand my notice in, which I had six

365
00:21:16,603 --> 00:21:21,326
months notice halfway through the year
before, halfway through 2021.

366
00:21:21,326 --> 00:21:25,126
which really in those worlds you become
almost excommunicated.

367
00:21:25,126 --> 00:21:27,966
But because they'd agreed it was all done,
there was no point in me staying on.

368
00:21:27,966 --> 00:21:36,606
So I left, previous to me leaving, my CTO
had been with me for decades left as well.

369
00:21:36,606 --> 00:21:39,346
And my other business partner Marcus
remained in the business and still remains

370
00:21:39,346 --> 00:21:41,125
there now as the leader.

371
00:21:42,406 --> 00:21:43,846
So, and as Betty do.

372
00:21:43,846 --> 00:21:47,466
But it was for me, I knew what I wanted.

373
00:21:47,790 --> 00:21:49,610
and I knew I had to leave.

374
00:21:49,610 --> 00:21:54,130
And that ruthless focus on the number I
wanted to take away from the deal and when

375
00:21:54,130 --> 00:21:59,050
I wanted to do it meant that every single
decision through that, every hard day,

376
00:21:59,050 --> 00:22:03,530
every flight around different time zones,
every sleepless night, all came back to,

377
00:22:03,530 --> 00:22:05,370
is it answering that goal?

378
00:22:05,510 --> 00:22:06,890
And it did.

379
00:22:07,163 --> 00:22:13,413
And what was it like for you leaving after
such a long time and such a wild ride?

380
00:22:13,413 --> 00:22:14,899
How did it feel?

381
00:22:15,694 --> 00:22:17,394
That's a great question.

382
00:22:17,574 --> 00:22:20,994
I think I understood that I was always
more in love with the business than the

383
00:22:20,994 --> 00:22:21,934
craft.

384
00:22:21,934 --> 00:22:23,174
That was the thing.

385
00:22:23,174 --> 00:22:26,954
I mean, I've spent tens of thousands of
hours on Macs in reality over the years,

386
00:22:26,954 --> 00:22:28,774
but really I was a businessman at heart.

387
00:22:28,774 --> 00:22:30,014
I did have other businesses.

388
00:22:30,014 --> 00:22:34,514
It was only until I got rid of all of
those and focused purely on the flip side

389
00:22:34,514 --> 00:22:37,474
of the business I sold that it really
became successful.

390
00:22:38,158 --> 00:22:42,338
So, you know, when I left, I was more than
ready to leave.

391
00:22:42,358 --> 00:22:43,688
I mean, it was a process as well.

392
00:22:43,688 --> 00:22:45,898
You think that it was a six year earn out.

393
00:22:45,898 --> 00:22:50,498
Yeah, let's say it was a year, 18 month
buying cycle and you've got to get a good

394
00:22:50,498 --> 00:22:53,128
two year run up so that you've reimagined
your business.

395
00:22:53,128 --> 00:22:54,478
You've got all the metrics in place.

396
00:22:54,478 --> 00:22:55,598
You've normalized your accounts.

397
00:22:55,598 --> 00:22:56,498
You're ready to go.

398
00:22:56,498 --> 00:22:58,018
So you're talking from the moment you make
right.

399
00:22:58,018 --> 00:23:00,978
That's it with going to the moment of
what's up is 10 years near enough.

400
00:23:00,978 --> 00:23:02,518
It's a long, long time.

401
00:23:02,518 --> 00:23:04,918
So it was very, very ready to go.

402
00:23:04,918 --> 00:23:08,484
And also, you know, I, I,

403
00:23:08,484 --> 00:23:10,984
was able to go and never have to work
again.

404
00:23:11,144 --> 00:23:12,484
So that's a bit different.

405
00:23:12,484 --> 00:23:17,924
I mean, I think that a lot of my peers
who'd sold their businesses into IPG and

406
00:23:17,924 --> 00:23:21,594
others during similar times hadn't
maximized their own out.

407
00:23:21,594 --> 00:23:23,204
In some cases, I haven't got anywhere near
it.

408
00:23:23,204 --> 00:23:24,864
And therefore they had to continue to
work.

409
00:23:24,864 --> 00:23:29,764
And it wasn't quite the dream come true,
the exit, the perfect exit, which was

410
00:23:29,764 --> 00:23:30,484
essentially mine.

411
00:23:30,484 --> 00:23:33,824
But I think looking back, I've always
realized I wanted to do absolutely

412
00:23:33,824 --> 00:23:34,844
nothing.

413
00:23:35,726 --> 00:23:37,766
I'm the chairman of a new agency.

414
00:23:38,466 --> 00:23:40,066
Well, do you know what?

415
00:23:40,066 --> 00:23:45,146
I mean, I think I don't want to boast
because that's not really what I'm like,

416
00:23:45,146 --> 00:23:51,206
but I just want people listening there who
are running little businesses, that they

417
00:23:51,206 --> 00:23:52,656
can make money, they can be sold.

418
00:23:52,656 --> 00:23:56,106
I never thought marketing services
businesses could make money and I made

419
00:23:56,106 --> 00:23:56,316
them.

420
00:23:56,316 --> 00:23:58,716
So what I'm about to say is purely for
that person.

421
00:23:58,716 --> 00:24:03,166
So what I do is I look after my 18 cars,
my four motorbikes and my manor house in

422
00:24:03,166 --> 00:24:04,286
the country.

423
00:24:04,302 --> 00:24:05,522
That's what I do.

424
00:24:05,522 --> 00:24:10,722
I'm also a chairman of another agency, a
little agency for some of the ex flip side

425
00:24:10,722 --> 00:24:12,352
people in it who I wanted.

426
00:24:12,352 --> 00:24:13,842
It's their time to be in the sun.

427
00:24:13,842 --> 00:24:18,742
So I have a mod of shareholding and do
some sort of sales essentially for them.

428
00:24:19,142 --> 00:24:22,282
But I mean, just before I've come with
this call, I've just been mowing my garden

429
00:24:22,282 --> 00:24:24,262
and it's a big garden.

430
00:24:24,622 --> 00:24:29,162
You know, so my next door neighbor is
Roger Daltrey from The Who.

431
00:24:29,358 --> 00:24:31,838
So, so that's, so that's what I've done.

432
00:24:31,838 --> 00:24:36,298
And I never ever thought Barnaby it would
happen or it could happen.

433
00:24:36,298 --> 00:24:41,218
And what really does worry me is I don't
think I've met anyone else.

434
00:24:41,218 --> 00:24:45,198
And we were talking about this before in
marketing services that have had an exit

435
00:24:45,198 --> 00:24:45,998
as big as mine.

436
00:24:45,998 --> 00:24:47,548
And that, that is a concern.

437
00:24:47,548 --> 00:24:50,438
And I think that there are the
opportunities for people who are listening

438
00:24:50,438 --> 00:24:54,478
to this podcast to achieve their goals and
dreams financially from this.

439
00:24:54,478 --> 00:24:58,458
It just need to take a slightly different
view on how they go about it.

440
00:24:58,971 --> 00:25:00,791
So what do you put it down to?

441
00:25:00,791 --> 00:25:07,331
Like, why do you think, you know, was
there a healthy dose of luck in there or

442
00:25:07,331 --> 00:25:12,495
sort of what was the mix of things that
contributed to it being so successful?

443
00:25:13,750 --> 00:25:13,950
luck.

444
00:25:13,950 --> 00:25:17,430
I mean, the luck was, it was the mobile
decade.

445
00:25:17,430 --> 00:25:20,690
The luck was there was this outsourced
model.

446
00:25:21,410 --> 00:25:25,730
Because unlike web development, mobile
apps still seemed like a bit of a dark

447
00:25:25,730 --> 00:25:26,730
art.

448
00:25:27,550 --> 00:25:31,030
It seemed impenetrable for a lot of other
IT businesses because it was kind of

449
00:25:31,030 --> 00:25:33,390
compiled native code type stuff.

450
00:25:33,390 --> 00:25:34,958
So there was some luck.

451
00:25:34,958 --> 00:25:39,038
I've been building the business for a long
period of time, so there's a lot of

452
00:25:39,038 --> 00:25:39,678
provenance.

453
00:25:39,678 --> 00:25:42,798
I really knew how to run a business.

454
00:25:42,798 --> 00:25:46,758
So these, you know, you go and you see
these kind of MDs and big corporates, they

455
00:25:46,758 --> 00:25:50,338
don't have a full stack P &L like, you
know, your listeners deal with.

456
00:25:50,338 --> 00:25:55,998
They're just doing sales and what they
call SRS, which is their costs of labor.

457
00:25:55,998 --> 00:25:59,138
They don't do anything underneath, all the
treasury functions taken away and all this

458
00:25:59,138 --> 00:25:59,978
stuff and thing.

459
00:25:59,978 --> 00:26:03,578
So, you know, so we go, you know, so I
went in with a really deep understanding,

460
00:26:03,578 --> 00:26:08,578
but I think what really made the
difference is we had, there was me and two

461
00:26:08,578 --> 00:26:09,958
other partners.

462
00:26:11,214 --> 00:26:12,894
Anthony was very technical.

463
00:26:12,894 --> 00:26:13,854
He was great with clients.

464
00:26:13,854 --> 00:26:16,344
If anything went wrong, he would go and
sort those kinds of things out.

465
00:26:16,344 --> 00:26:18,014
Very senior, excellent.

466
00:26:18,014 --> 00:26:20,194
Myself and Marcus were very money focused.

467
00:26:20,194 --> 00:26:25,994
He was still in love with the craft, loved
being a CEO, wanted to be right there on

468
00:26:25,994 --> 00:26:27,886
the...

469
00:26:27,886 --> 00:26:30,886
on the throne and that was great and I did
the maths.

470
00:26:30,886 --> 00:26:34,326
So I was selling a lot flying around the
world but I kept a model going all the

471
00:26:34,326 --> 00:26:37,906
time and we were just very focused, very
numerate and driving things.

472
00:26:37,906 --> 00:26:42,438
So we kind of made our own luck and as I
was saying earlier I think...

473
00:26:42,446 --> 00:26:46,586
If I was talking to an agency boss and I
say, what is the way that you can

474
00:26:46,586 --> 00:26:52,126
outsource work to make enough margin to be
able to achieve those kind of metrics?

475
00:26:52,846 --> 00:26:55,556
Is AI and the use of AI the way forward on
that?

476
00:26:55,556 --> 00:26:56,276
I'm not too sure.

477
00:26:56,276 --> 00:26:58,366
So that's one for discussion.

478
00:26:58,939 --> 00:26:59,619
Yeah.

479
00:26:59,619 --> 00:27:04,439
And sort of looking back at your
experience, what is there anything that

480
00:27:04,439 --> 00:27:05,723
you do differently?

481
00:27:07,918 --> 00:27:09,258
Do you know what?

482
00:27:09,258 --> 00:27:11,118
I always thought there would be.

483
00:27:11,518 --> 00:27:15,878
I would say I should have sold a year
later, which would have meant I got the

484
00:27:15,878 --> 00:27:17,138
cap higher.

485
00:27:17,218 --> 00:27:21,098
But you could always say that in
hindsight.

486
00:27:21,258 --> 00:27:23,982
I got the cap on the earn out.

487
00:27:23,982 --> 00:27:28,002
higher than I ever would have imagined we
would ever have sold the business for.

488
00:27:28,002 --> 00:27:33,022
So it never, it genuinely didn't occur to
me we'd ever reach it, let alone go 20

489
00:27:33,022 --> 00:27:34,162
million pounds through it.

490
00:27:34,162 --> 00:27:37,262
So you could look back and say, well, you
should have done a better deal when in

491
00:27:37,262 --> 00:27:41,862
fact, no, it was, you know, it was the
best deal we could at the time.

492
00:27:41,862 --> 00:27:44,362
I mean, hindsight is a good thing.

493
00:27:44,362 --> 00:27:45,412
What would I do?

494
00:27:45,412 --> 00:27:47,042
I would do it earlier.

495
00:27:47,042 --> 00:27:51,882
You know, so I essentially, I essentially
sold when I was 40.

496
00:27:52,718 --> 00:27:54,298
43.

497
00:27:54,298 --> 00:27:58,358
I should have done it 10 years earlier but
actually the times weren't right we just

498
00:27:58,358 --> 00:28:00,958
needed everything coming together at the
right time.

499
00:28:00,958 --> 00:28:07,438
We also made sure that we sold, we were a
digital agency let's say, we had offers

500
00:28:07,438 --> 00:28:10,698
from other digital agencies but we took an
offer from a business that wasn't a

501
00:28:10,698 --> 00:28:16,526
digital agency so that we could...

502
00:28:16,526 --> 00:28:20,006
stay and remain as a single entity as a
whole going through that we weren't

503
00:28:20,006 --> 00:28:22,526
dissolved into everyone else's P &Ls.

504
00:28:23,346 --> 00:28:24,576
So it was a lot of luck.

505
00:28:24,576 --> 00:28:30,086
I think we were very, very aggressive in
defending our culture.

506
00:28:30,226 --> 00:28:35,886
We were very aggressive when we did the
&As about retaining control.

507
00:28:37,026 --> 00:28:41,902
So and the detail of that can be shared
another time.

508
00:28:41,902 --> 00:28:46,802
But a combination of things, serendipity,
you know, just the state of the market.

509
00:28:46,802 --> 00:28:51,902
If I was doing it again now, I had thought
about 18 months ago, two years ago, going

510
00:28:51,902 --> 00:28:55,042
out and buying, wrapping up a whole things
and selling it on.

511
00:28:55,762 --> 00:28:56,682
I think it's different.

512
00:28:56,682 --> 00:28:57,542
I'm not saying it's harder now.

513
00:28:57,542 --> 00:28:58,251
I think it's different now.

514
00:28:58,251 --> 00:29:00,642
It certainly couldn't do it the way I did
it last time.

515
00:29:00,642 --> 00:29:04,662
But all the minutiae and negotiations, all
the components that were put in still ring

516
00:29:04,662 --> 00:29:05,542
true today.

517
00:29:05,542 --> 00:29:11,634
So looking back, no, I don't think I could
have done anything different.

518
00:29:12,462 --> 00:29:13,551
in reality.

519
00:29:13,551 --> 00:29:17,823
the ownership structure at the point you
sold?

520
00:29:19,172 --> 00:29:22,382
so we have three shareholders.

521
00:29:23,302 --> 00:29:27,782
Two of us had, it's slightly complicated
and I'll come back to this in a second,

522
00:29:28,062 --> 00:29:32,762
one had 7 .5 % and the other two of us had
the remainder between us.

523
00:29:32,762 --> 00:29:34,126
However...

524
00:29:34,126 --> 00:29:38,606
You may remember I said that I bought a
new partner in.

525
00:29:38,606 --> 00:29:42,126
So I'd had loads of partners over the
years, but no one was ever kind of good

526
00:29:42,126 --> 00:29:43,206
enough.

527
00:29:43,226 --> 00:29:45,946
And when Marcus came in, he was really
exceptional.

528
00:29:46,586 --> 00:29:51,056
And he'd sold his first business and left
and started another smaller business.

529
00:29:51,056 --> 00:29:52,446
And we thought, how could we come
together?

530
00:29:52,446 --> 00:29:56,806
So in fact, what we did is we looked at
his little agency, my agency, which was

531
00:29:56,806 --> 00:30:01,446
Flipside, we created founder shares, which
were a different class of shares.

532
00:30:01,446 --> 00:30:04,580
So we valued both of those businesses, put
them together,

533
00:30:04,940 --> 00:30:08,220
and that was founder shares and then we
had growth shares because we recognized

534
00:30:08,220 --> 00:30:11,280
that we were, myself and Mark, we're gonna
have an equal impact on the growth of the

535
00:30:11,280 --> 00:30:11,860
business.

536
00:30:11,860 --> 00:30:16,120
So what we did is we valued what we'd
achieved to that point and then went into

537
00:30:16,120 --> 00:30:16,890
partnership thereafter.

538
00:30:16,890 --> 00:30:21,800
So what it means when we did sell the
business, more of the first tranche of

539
00:30:21,800 --> 00:30:27,000
money came to me than anyone else because
Flipside had been valued a lot higher.

540
00:30:27,000 --> 00:30:28,320
And that's actually really good.

541
00:30:28,320 --> 00:30:31,280
And I've spoken to agency bosses about
this before, particularly if you're

542
00:30:31,280 --> 00:30:32,600
looking to merge things together.

543
00:30:32,600 --> 00:30:33,070
I mean,

544
00:30:33,070 --> 00:30:35,790
you imagine you've got two businesses
making half a million pounds profit a

545
00:30:35,790 --> 00:30:38,810
year, you know, it's very, very difficult
to get a million, but you can bring them

546
00:30:38,810 --> 00:30:39,490
together.

547
00:30:39,490 --> 00:30:42,150
There's all sorts of politics and emotion
about that.

548
00:30:42,150 --> 00:30:47,270
But actually you say, well, well, business
A is worth X, business B is worth Y, value

549
00:30:47,270 --> 00:30:51,370
them and then say, right, that's banked,
now let's move on.

550
00:30:51,490 --> 00:30:54,550
It's a really positive way and that's how
I did it.

551
00:30:55,675 --> 00:30:56,645
That's really interesting.

552
00:30:56,645 --> 00:31:00,115
I think that that could be relevant for a
lot of people actually, as is, you know,

553
00:31:00,115 --> 00:31:05,015
if you can identify the right partner that
you want to do that with, and that you can

554
00:31:05,015 --> 00:31:10,435
see a route to being able to grow the two
businesses together.

555
00:31:10,615 --> 00:31:14,798
That sounds like a really good way to
achieve a bit of scale.

556
00:31:14,798 --> 00:31:16,558
you're not exactly part of it.

557
00:31:16,558 --> 00:31:18,818
You're not creating a tax event either.

558
00:31:19,038 --> 00:31:22,058
What you're doing is you're just
crystallizing a value at that point.

559
00:31:22,058 --> 00:31:24,888
Then you're creating some new shares that
have no basis on that value.

560
00:31:24,888 --> 00:31:26,918
They have basis on value beyond that.

561
00:31:26,918 --> 00:31:31,238
So essentially, in my case, what it meant
was that when the first 3 million pounds

562
00:31:31,238 --> 00:31:35,758
came in from the sale, it was split very
differently to the next 3 million pounds.

563
00:31:36,638 --> 00:31:41,418
And it's such an objective way of going
about things.

564
00:31:41,422 --> 00:31:45,982
that it takes the hard edge of some of
those conversations with future partners

565
00:31:45,982 --> 00:31:46,982
away.

566
00:31:47,579 --> 00:31:48,458
Great.

567
00:31:49,939 --> 00:31:52,799
Well, it's very inspiring to hear your
story.

568
00:31:52,799 --> 00:31:58,259
And if people want to get in touch with
you, is there a way that they can do that?

569
00:31:58,722 --> 00:32:00,982
look, definitely, again, we've spoken
about this.

570
00:32:00,982 --> 00:32:03,972
I mean, I'm always happy to speak.

571
00:32:03,972 --> 00:32:09,362
I mean, I wish I had someone like me to
speak to when I was 10, 15 years ago.

572
00:32:09,362 --> 00:32:11,802
So I'm always happy to speak to someone.

573
00:32:11,802 --> 00:32:17,182
Obviously, you know, that's just like one
successful agency boss to another just

574
00:32:17,182 --> 00:32:17,822
helping out.

575
00:32:17,822 --> 00:32:20,662
If it turns into something more dramatic,
we can always discuss those kind of

576
00:32:20,662 --> 00:32:21,002
things.

577
00:32:21,002 --> 00:32:26,670
But yeah, they can get in touch with me at
timatimimdrake .com.

578
00:32:26,670 --> 00:32:31,610
So my initials are IM, so tim at
timimdrake .com.

579
00:32:31,610 --> 00:32:34,669
And I'd love to hear them, love to hear
their stories and their plans.

580
00:32:34,669 --> 00:32:39,150
And if there's anything I could do in a
conversation to help them, then I can.

581
00:32:39,150 --> 00:32:44,550
I've been there, I've done it, and I've
known the pitfalls and the benefits.

582
00:32:45,851 --> 00:32:47,091
That's fantastic.

583
00:32:47,091 --> 00:32:52,051
Seems like a good place to wrap it up and
we can let you get back to your lawn

584
00:32:52,051 --> 00:32:52,891
mowing.

585
00:32:53,518 --> 00:32:54,128
No, it's fine.

586
00:32:54,128 --> 00:32:55,018
Well, thank you very much.

587
00:32:55,018 --> 00:32:57,158
I mean, yeah, I am still doing business.

588
00:32:57,158 --> 00:33:00,378
The only thing I would say as well, that
there's some very specific components of

589
00:33:00,378 --> 00:33:02,918
when you sell a business, which could
become their own podcast in their own

590
00:33:02,918 --> 00:33:03,258
right.

591
00:33:03,258 --> 00:33:06,338
And maybe we can revisit some of those in
the future.

592
00:33:06,518 --> 00:33:07,218
So.

593
00:33:08,475 --> 00:33:09,275
Yeah.

594
00:33:09,275 --> 00:33:10,435
Okay, great.

595
00:33:10,435 --> 00:33:11,035
All right.

596
00:33:11,035 --> 00:33:12,526
Well, thanks very much.

597
00:33:12,526 --> 00:33:13,406
care.