In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Gladys Stephenson, Senior Director of Compliance and Asset Management at Devon Management, for a powerful conversation about resilience, reinvention, and rising through the ranks in multifamily. Listen in to hear Gladys:
- Share how she went from a teenage mom working in maintenance to leading compliance and asset strategy at a growing firm—and how her foster care background fuels her passion for mentorship, growth, and affordable housing
- Reflect on Devon’s bold rebrand, the launch of its third-party management arm, and why she believes success is built on structure, heart, and showing up for your team—especially the often-overlooked maintenance staff
- Break down the power of internal innovation, including how Devon’s custom-built CRM is streamlining operations, supporting compliance, and laying the foundation for national expansion
What is Multi-Family Grit?
A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.