In this episode, we discuss how a range of market, societal and regulatory shifts are changing the way insurers and wealth managers do business. Host Tessa Norman is joined by Andrew Strange, a Director in PwC’s FS Regulatory Insights team, who specialises in asset management, and Darshan Chandarana, a PwC Partner who specialises in digital transformation.
We discuss the recent acceleration in the adoption of new technologies such as cloud, and how firms are using these developments to take a more customer-centric approach. We also talk about the FCA’s focus on value and customer outcomes, the impact of public policy debates on issues such as social care and access to advice, and what insurance and wealth management firms can learn from the banking sector.
You can contact our PwC speakers if you’d like to discuss any of the topics covered, at tessa.norman@pwc.com, darshan.chandarana@pwc.com and Andrew.p.strange@pwc.com
PwC’s Financial Services risk and regulation podcast, discussing the latest developments affecting the industry, some insights from our work with clients, and our perspective on industry talking points. Led by PwC host Tessa Norman, who’s joined by a range of guests each month.