Out of the Hourglass

What does it really mean to run a business at the highest level? In this episode, Molly sits down with NCG Senior Business Coach and Director of Operations Kathryn Freeman to break down the Nolan Consulting Group Business Excellence Certification:  a multi-faceted framework that looks beyond revenue to measure how a business performs financially, how it treats its team, and how it shows up for its customers. Kathryn walks through how the certification was built, what the review process looks like, and which metrics tend to be the hardest to hit. Plus, a well-deserved congratulations to the 2025 recipients: Kennedy Painting, Olympic Painting, River Birch Builders, and Textbook Painting

Creators and Guests

Host
Molly Nolan
Marketing & Program Manager at Nolan Consulting Group, a Coaching & Consulting firm focused on the Trades Industry.

What is Out of the Hourglass?

Out of the Hourglass, presented by Nolan Consulting Group, is here to help Small Business Owners and Contractors alike visualize their goals, develop their team & build sustainable growth. You'll hear from our panel of NCG Coaches on a variety of topics, guest speakers from top industry resources, Business Owners sharing best practices and a focus on strategies across sales, marketing, business planning, human resources and more. We're here to take you "out of the hourglass" and reach YOUR Summit.