Bryan and Michael discuss the evolving role of technology in the hospitality industry, particularly in kitchen operations. They explore the challenges faced by operators in managing multiple tech tools, the importance of personal relationships with vendors, and the potential return to more traditional methods of hospitality as a response to the impersonal nature of modern technology.
Takeaways
- Technology in the kitchen is crucial for profitability.
- Operators face challenges with disjointed tech tools.
- Personal connections with vendors enhance the restaurant experience.
- The hospitality industry is seeing a shift back to traditional methods.
- Real-time data is essential for restaurant performance.
- The human aspect of hospitality is being lost to technology.
- Operators need tools that simplify their workflow.
- Community and collaboration among hospitality professionals are vital.
- The future of fine dining may involve more personal interactions.
- Sustainable practices are becoming increasingly important in hospitality.
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Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast.
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