Shownotes
(
0:32) Intro
(
2:25) Guest introduction
(
4:45) What are you reading?
(
5:35) Top five ways to make your team feel valued or appreciated
(
6:05) Why figuring people out matters
(
7:36) Identify the learning style of your audience
(
9:00) Be a storyteller
(
11:39) Avoid surface-level relationships by encouraging your employee’s gifts and strengths
(
13:59) Change the story, and give freely to build trust
(
20:33) How to appreciate your employee’s beyond the paycheck
(
23:16) True leaders help their team set and execute goals
(
25:51) Re-think success
(
27:53) Final thoughts and advice for leaders
Links
Shawn Black
Jim Robinson
CGP Maintenance & Construction
Dave Ramsey Leadership Summit
Book Recommendations
The Richest Man in Babylon
Quotes
“If you’re not in rapport, you’re not going to have a connection... Maybe it’s to be uncomfortable for change or
growth, otherwise it’s strictly feeling warm and family-oriented. ” (
6:24)
“Emotionally, you have to capture people with a good story. Has to be 100% real, has to be 100% authentic.” (
9:00)
“If you've ever heard me talk of other people after I meet somebody, if I get a “wow” factor, the very first thing I say
is, wow, that person's intelligent or that person brilliant!” (
12:05)
“I learned that everybody is really kind of born feeling inadequate and really feeling not worthy… shouldn’t get,
shouldn’t have, and that's the way people go through life.” (
14:29)
“We give them the empowerment to make decisions. We tell them how to make those decisions. [You tell them] I
trust you one hundred percent. You're going to make mistakes and ownership is the magic to building that trust.”
(
15:29)
“If you look at the federal studies on where money falls in a business, it's number 10 and there's no real secret to
that. It's because it's understood. Money is a bribe and that's how I see it.” (
21:09)
“If the word, goal, is a threat, call it a result. What do you want for the week? What do you want? What's the
outcome? Call it something.” (
25:08)