24. What's the Difference Between a Process, a Procedure and a Checklist?

Show Notes

Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?

Why does any of this matter?  Tune it to find out!

What is Service Industry Success?

Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.