Shared Insights: The Podcast from Upland BA Insight

Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. He's with us today to reflect on Knowledge Management challenges through the lens of our current global context: COVID-19.

Show Notes

Chris Smith is the internal entrepreneur at a major New York-based law firm. He works with the firm's lawyers to identify opportunities, shape creative solutions. His specialty is making knowledge management work, and he's with us today to reflect on Knowledge Management challenges through the lens of our current global context: COVID-19.

Links & Notes

  • (00:00) - Welcome to Shared Insights
  • (00:16) - Introducing Chris Smith
  • (01:00) - Recognizing things are changing in the world
  • (05:08) - Building Resilience
  • (09:16) - "Prepare to not be there"
  • (13:56) - Generational readiness
  • (18:55) - Physical changes
  • (21:19) - Lessons learned for future architecture
  • (23:25) - Surprises

What is Shared Insights: The Podcast from Upland BA Insight?

Shared Insights is a podcast about modernizing enterprise search and intranets to improve employee collaboration and productivity. From customer stories to behind the scenes tales of our own developers, we aim to share what makes our approach to finding and accessing content across the enterprise a transformative force.