- What are the top pros and cons of automotive customer satisfaction surveys?
- Should customer satisfaction surveys be tied to a dealership’s income?
What is Power Past the Competition?
This podcast is for those working in automotive retail.
Host John Latka is the founder and president of Automotive Business Solutions and has over 30 years of retail automotive experience and an undeniable track record in sales leadership, employee development, and performance management.
The goal is to help listeners improve operational efficiency and increase sales by sharing ways and means we’ve used to help others. This includes aligning and balancing people, process, technology, culture, continuous improvement and accountability.