WEBVTT NOTE This file was generated by Descript 00:00:01.175 --> 00:00:01.587 It's the Casa Cast. 00:00:02.740 --> 00:00:09.879 We got Orange Credo, Casa Cast, ourto Casa Cast, created by Casa. 00:00:11.500 --> 00:00:12.610 It's time for the show. 00:00:12.610 --> 00:00:13.209 Let's go. 00:00:15.504 --> 00:00:16.780 Hey, welcome to Casa Cast. 00:00:17.050 --> 00:00:18.040 I'm your host, Steve Schwab. 00:00:18.040 --> 00:00:19.630 Today I'm with Dave Thompson. 00:00:20.020 --> 00:00:22.120 Not to be confused with Dave Thomas. 00:00:22.980 --> 00:00:23.980 Founder of Wendy's. 00:00:24.430 --> 00:00:28.340 Dave Thompson is the founder of the Academy of Excellence 00:00:28.390 --> 00:00:29.720 based in Orlando, Florida. 00:00:29.840 --> 00:00:34.480 He's been in business for multiple decades and his claim to fame is that 00:00:34.480 --> 00:00:37.239 he helps people protect their health within their cleaning companies. 00:00:37.679 --> 00:00:38.339 Welcome Dave. 00:00:38.570 --> 00:00:39.819 Hello, Steve. 00:00:40.000 --> 00:00:42.910 Dave, you and I had a pretty good discussion a few weeks back 00:00:42.950 --> 00:00:47.200 . And you asked me a really pointed question, And I want to dig into 00:00:47.200 --> 00:00:50.730 it because I think it was a wise way of explaining what is clean. 00:00:50.800 --> 00:00:55.300 So Dave, what is clean according to the Academy of Cleaning Excellence? 00:00:55.815 --> 00:01:01.485 You know, I just did a four hour broadcast to 60 schools yesterday, and that was one 00:01:01.485 --> 00:01:03.244 of the first things that we talked about. 00:01:03.494 --> 00:01:06.255 There's many people in the cleaning industry and just in 00:01:06.255 --> 00:01:08.364 the general public as at large. 00:01:08.414 --> 00:01:10.625 We say we clean and we say we cleaned it. 00:01:10.990 --> 00:01:13.810 But really, do you know what cleaning is? 00:01:13.810 --> 00:01:15.300 Do you know what clean is? 00:01:15.900 --> 00:01:17.710 It's not what we use. 00:01:17.720 --> 00:01:19.430 It's not the process. 00:01:19.430 --> 00:01:19.990 Really. 00:01:20.520 --> 00:01:25.910 It's actually taking what is on a surface and removing it and 00:01:25.910 --> 00:01:30.460 putting it in its place, which generally is not where we find it. 00:01:30.590 --> 00:01:30.970 Right. 00:01:31.080 --> 00:01:34.880 So you mentioned a big part of cleaning is. 00:01:35.235 --> 00:01:39.915 PH and the physical removal of soils that aren't supposed to be there. 00:01:40.095 --> 00:01:43.975 I have no idea what the PH has to do with the cleaning. 00:01:43.984 --> 00:01:47.915 Once you removed the physical objects and soils from the surface. 00:01:48.249 --> 00:01:51.859 This is pH, a liquid that you find in a bottle. 00:01:52.499 --> 00:01:54.159 I don't care what liquid it is. 00:01:54.179 --> 00:01:57.499 Basically, water has a pH factor. 00:01:57.999 --> 00:01:58.649 pH. 00:01:59.109 --> 00:02:06.229 The blood in your body that gives you life has a pH of 7. 00:02:06.230 --> 00:02:06.489 365. 00:02:06.489 --> 00:02:10.019 So, when you think about these things that come in these bottles, 00:02:10.070 --> 00:02:15.390 the pH of that product has a very profound effect on your body. 00:02:15.825 --> 00:02:19.784 Because we know that we inhale, we all have smelled chemicals, right? 00:02:19.784 --> 00:02:20.925 We, we smell these. 00:02:20.954 --> 00:02:24.464 We know that we can put a patch on our skin and we can absorb 00:02:24.464 --> 00:02:25.635 chemistry through our skin. 00:02:26.154 --> 00:02:31.015 So whatever the pH is that's in this bottle, I can inhale or absorb. 00:02:31.364 --> 00:02:34.784 You want to keep that pH as close to seven as possible. 00:02:34.844 --> 00:02:37.305 That's why pH is so important. 00:02:37.305 --> 00:02:41.865 But without liquid, can we really completely clean? 00:02:42.244 --> 00:02:42.724 No. 00:02:43.070 --> 00:02:46.589 So that's pH, the best physical removal device on the planet. 00:02:47.100 --> 00:02:52.219 Every car that is driving has something like this on the windshield, right? 00:02:52.430 --> 00:02:54.950 And for those who are just listening to audio, what is that? 00:02:55.469 --> 00:02:56.649 This is a squeegee. 00:02:56.779 --> 00:02:58.450 I did not say a window squeegee. 00:02:58.490 --> 00:02:59.869 I said a squeegee. 00:03:00.175 --> 00:03:05.725 It's a piece of rubber that pulls across the surface and removes what is there 00:03:05.795 --> 00:03:09.345 and puts it in its place, not on the window that you're looking through. 00:03:09.595 --> 00:03:11.985 So, what does a windshield wiper do? 00:03:12.255 --> 00:03:16.735 It uses a liquid and a piece of rubber to remove the film 00:03:16.925 --> 00:03:18.824 and what's there, not a rag. 00:03:19.204 --> 00:03:24.655 A rag leaves moisture that has to dry and that leaves a film. 00:03:24.985 --> 00:03:27.505 I could go on and on, but that's the basic. 00:03:28.005 --> 00:03:31.844 Principle of all cleaning, pH and physical removal. 00:03:32.195 --> 00:03:38.925 Dave, when we think about surfaces and physical removal and the pH, does pH play 00:03:38.954 --> 00:03:45.365 a factor in how well you're able to clean the soils out of like a porous surface? 00:03:45.615 --> 00:03:47.785 Yes, to a point. 00:03:47.865 --> 00:03:50.894 And it's more the chemistry that's made up in that pH. 00:03:50.894 --> 00:03:52.545 pH is only one factor. 00:03:52.675 --> 00:03:54.575 So yes, pH is important. 00:03:54.890 --> 00:03:56.420 But also agitation. 00:03:56.529 --> 00:03:59.099 You have to have agitation in that process. 00:03:59.419 --> 00:04:03.380 You know, whenever we're cleaning, we're going to use what's in this bottle. 00:04:03.440 --> 00:04:07.979 We're going to use some form of agitation, and then we use removal. 00:04:08.139 --> 00:04:12.229 Now, I just showed you a squeegee, but think of what your dishwasher does. 00:04:12.390 --> 00:04:13.139 The same thing. 00:04:13.219 --> 00:04:18.884 It just uses water pressure as the agitation, and it's rinse, is the 00:04:18.884 --> 00:04:21.584 removal of whatever chemistry was there. 00:04:21.684 --> 00:04:23.124 So we're still using pH. 00:04:23.334 --> 00:04:24.624 We're using chemistry. 00:04:24.715 --> 00:04:29.084 We use the pressure of the water and we use water to rinse, which 00:04:29.114 --> 00:04:32.254 is the most important thing when you're cleaning folks. 00:04:32.584 --> 00:04:36.814 You talked a little bit about how cleaning has to be done properly before 00:04:36.825 --> 00:04:39.625 the sanitation or disinfection is done. 00:04:39.814 --> 00:04:40.744 . Think about this. 00:04:40.804 --> 00:04:44.804 If you have a sandwich and it's laying on the table, can you 00:04:44.804 --> 00:04:48.364 just spray it with a chemical and just sanitize or disinfect it? 00:04:48.515 --> 00:04:52.524 No, you have to take the sandwich away and then it's the same thing. 00:04:52.524 --> 00:04:56.535 But remember, when you're talking about sanitizing and disinfecting, 00:04:56.544 --> 00:04:58.264 what are we actually working against? 00:04:59.004 --> 00:05:01.464 Microbes that you can't see. 00:05:02.234 --> 00:05:07.834 So remember this, the food that they live on are, guess what? 00:05:08.074 --> 00:05:09.024 Microscopic. 00:05:09.564 --> 00:05:10.994 You can't see the food. 00:05:11.364 --> 00:05:15.214 So if you remove the food, the microbe dies. 00:05:15.954 --> 00:05:16.704 You starve it out. 00:05:17.414 --> 00:05:21.054 Just like you and me, you remove my food and water and I'm going to die. 00:05:21.064 --> 00:05:22.054 It may take a little bit. 00:05:22.405 --> 00:05:25.834 So how effective is your cleaning process? 00:05:26.134 --> 00:05:26.964 Because remember. 00:05:27.384 --> 00:05:29.215 We're not doing it just to be doing it. 00:05:29.444 --> 00:05:34.044 We're doing it for the result of removing and making that surface 00:05:34.294 --> 00:05:37.054 healthy and safe for us to live in. 00:05:37.684 --> 00:05:41.404 Dave, you mentioned on our last conversation that there's no such 00:05:41.404 --> 00:05:43.064 thing as a green disinfectant. 00:05:43.634 --> 00:05:44.054 Correct. 00:05:44.695 --> 00:05:46.334 What does that mean and why not? 00:05:46.954 --> 00:05:48.674 Green means it's healthy. 00:05:49.134 --> 00:05:50.834 Disinfectants kill. 00:05:51.604 --> 00:05:53.174 It's just that simple. 00:05:53.265 --> 00:05:55.434 So it's like saying a safe poison. 00:05:56.215 --> 00:05:56.854 Is that what you're saying? 00:05:56.864 --> 00:05:59.044 Hey, I'm not trying to step on your toes here. 00:05:59.390 --> 00:06:02.010 But I want to be as safe as possible and healthy. 00:06:02.039 --> 00:06:04.030 You see it right here on my logo, right? 00:06:04.130 --> 00:06:05.330 Knowledge protecting health. 00:06:05.349 --> 00:06:06.880 That's exactly what I'm about. 00:06:07.310 --> 00:06:12.099 However, I need to kill the microbes in certain situations. 00:06:12.150 --> 00:06:15.139 I don't need to in every situation. 00:06:15.289 --> 00:06:16.669 And this is where we went into this. 00:06:17.044 --> 00:06:22.474 The COVID era that if you will now, we went way too far trying to kill anything 00:06:22.474 --> 00:06:24.155 and everything that lived on a surface. 00:06:24.155 --> 00:06:25.064 That's not right. 00:06:25.155 --> 00:06:25.894 That's wrong. 00:06:26.014 --> 00:06:27.534 So what are we trying to do here? 00:06:27.544 --> 00:06:32.174 We're trying to kill what is left in certain environments where it's required. 00:06:32.549 --> 00:06:34.379 That is not every environment. 00:06:34.809 --> 00:06:38.429 What environment would it not be appropriate for your home? 00:06:38.569 --> 00:06:42.259 Remember if you're cleaning a home where I live, where you live, Steve, 00:06:42.329 --> 00:06:47.059 your family, which lives there most of the time, I mean, yes, you have guests 00:06:47.059 --> 00:06:48.099 and you have friends that come over. 00:06:48.099 --> 00:06:50.319 Hopefully for Steve, you got some friends that come over, right? 00:06:50.379 --> 00:06:50.989 At least one. 00:06:51.259 --> 00:06:51.479 Yeah. 00:06:51.479 --> 00:06:51.839 Uh, yeah. 00:06:51.839 --> 00:06:55.199 One or two every once in a while, but they're not there all the time. 00:06:55.899 --> 00:06:59.249 So what we do at home is our own private. 00:06:59.884 --> 00:07:01.104 Responsibility. 00:07:01.164 --> 00:07:02.364 This is what we're dealing with. 00:07:02.524 --> 00:07:05.364 Basically, you're used to your own microbes. 00:07:05.674 --> 00:07:08.244 You don't usually get sick from your own microbes. 00:07:08.604 --> 00:07:12.864 Commercially, when we go to an environment where people are coming 00:07:12.864 --> 00:07:17.934 in and they're depending on us to provide a healthy, safe environment. 00:07:18.114 --> 00:07:19.664 Now, this is commercial cleaning. 00:07:19.724 --> 00:07:22.714 I don't care whether you're cleaning a home, a rental 00:07:22.724 --> 00:07:24.734 property, a school building. 00:07:25.124 --> 00:07:26.794 That's commercial cleaning. 00:07:27.134 --> 00:07:29.564 So think about this and we got to get this through our head. 00:07:29.874 --> 00:07:33.854 We're not home cleaning just because it's a home building. 00:07:34.124 --> 00:07:37.474 Home cleaning is when I do it for me personally, commercial cleaning 00:07:37.474 --> 00:07:40.414 is when I do it and somebody else is using that facility. 00:07:40.604 --> 00:07:40.834 Yeah. 00:07:40.834 --> 00:07:43.584 At Costco, we call it getting it rental ready. 00:07:43.764 --> 00:07:47.314 You know, where we have a stranger coming into a property, their first time 00:07:47.314 --> 00:07:51.234 there, the standard in which we clean to make sure that it's rental ready. 00:07:51.694 --> 00:07:55.424 Is a very different standard than just clean your own house, right? 00:07:55.524 --> 00:07:58.604 That's why we often don't let homeowners clean their own properties for us 00:07:59.104 --> 00:08:03.984 Because there's a standard to which the hospitality standard was a higher bar than 00:08:04.054 --> 00:08:07.374 what people do in their own homes often Well and steve, you're absolutely right. 00:08:07.384 --> 00:08:12.854 So the thing about it is We should not be using household cleaning chemicals 00:08:12.885 --> 00:08:14.635 to come clean at commercial property. 00:08:14.784 --> 00:08:18.034 I mean, I'm proud stepping up some toes right here, but the items that 00:08:18.034 --> 00:08:22.124 you buy on the store shelf out of this bottle that we buy and use in 00:08:22.124 --> 00:08:25.025 our homes is not commercial grade. 00:08:25.035 --> 00:08:26.395 It is not the same. 00:08:26.844 --> 00:08:29.064 And it doesn't have the same labeling. 00:08:29.064 --> 00:08:33.354 It doesn't have the same safety data sheets on it that we are talking about. 00:08:33.905 --> 00:08:37.784 So whenever we go to commercially clean, we should be using something 00:08:37.794 --> 00:08:39.804 different because think about this. 00:08:40.155 --> 00:08:47.204 Whenever you use your restroom at home, it takes a month of using it at home to what 00:08:47.425 --> 00:08:49.805 three days using commercially would be. 00:08:49.964 --> 00:08:50.274 Yeah. 00:08:50.344 --> 00:08:54.104 There's a gentleman in our industry called Sean Kemper, he has a chemical 00:08:54.104 --> 00:08:55.604 company called Kemper Industries. 00:08:55.604 --> 00:08:55.644 Yeah. 00:08:56.394 --> 00:08:59.924 And I never really understood why he was so adamant about 00:08:59.934 --> 00:09:01.624 using commercial products. 00:09:01.644 --> 00:09:05.524 And as I've become more educated just over the past year or two, after being 00:09:05.524 --> 00:09:10.234 in the industry for 23 years now, I thought Fabuloso was just fine. 00:09:10.305 --> 00:09:14.555 But what I'm finding is I've learned my lessons that with 00:09:14.604 --> 00:09:16.564 chemicals, commercial grade. 00:09:17.084 --> 00:09:20.834 Chemicals are the proper way to clean a property with everything you've learned. 00:09:20.834 --> 00:09:23.225 Then what's the smell of clean nothing? 00:09:24.134 --> 00:09:24.884 Absolutely. 00:09:25.224 --> 00:09:32.084 So whenever you use a chemical that leaves a smell that is a perfume That was left 00:09:32.084 --> 00:09:37.254 and that perfumes are usually in oil that are left on a surface that is going 00:09:37.254 --> 00:09:43.634 to attract more pathogens and create a biofilm for more pathogens to live in. 00:09:43.834 --> 00:09:44.814 Have we really cleaned? 00:09:45.254 --> 00:09:46.664 Have we really done our job? 00:09:46.864 --> 00:09:47.734 No, we haven't. 00:09:48.064 --> 00:09:51.784 Well, that brings me to the next point that you and I discussed. 00:09:52.415 --> 00:09:54.745 Rents, rents, rents. 00:09:55.234 --> 00:09:55.864 Absolutely. 00:09:56.175 --> 00:09:57.494 Explain that to the audience. 00:09:57.494 --> 00:09:59.094 Explain that to our team here. 00:09:59.564 --> 00:10:00.905 I've put some chemicals down. 00:10:01.144 --> 00:10:02.854 You know, I've got my pH down. 00:10:03.045 --> 00:10:05.175 I've agitated, I've wiped it off. 00:10:05.890 --> 00:10:07.610 It looks clean to me and it smells good. 00:10:07.650 --> 00:10:08.579 Why should I rinse? 00:10:09.330 --> 00:10:10.180 Well, here's the thing. 00:10:10.180 --> 00:10:11.640 You see this bottle right here? 00:10:11.860 --> 00:10:14.170 It doesn't have a label of a chemical in it. 00:10:14.309 --> 00:10:14.739 Why? 00:10:15.160 --> 00:10:15.790 It's water. 00:10:16.060 --> 00:10:19.579 That is the final step in all cleaning. 00:10:20.400 --> 00:10:26.699 The pH and the physical removal of these tools is simply to remove The material 00:10:26.699 --> 00:10:31.490 that's there, the pathogens I can't see, and some that I can see, obviously. 00:10:31.859 --> 00:10:34.540 But the final step is to rinse. 00:10:34.680 --> 00:10:35.589 And , here's the thing. 00:10:35.799 --> 00:10:41.089 Whenever you go through the car wash with your car, automatic or whether 00:10:41.089 --> 00:10:45.329 you do it manually, whichever way you do it, I am sure that you drive 00:10:45.330 --> 00:10:46.600 it off with the soap still on. 00:10:47.225 --> 00:10:49.475 Yeah, you're kind of chuckling at me there, Steve. 00:10:49.505 --> 00:10:50.835 What's the punchline? 00:10:51.555 --> 00:10:55.404 Yeah, yeah, it's kind of like when you take a shower, I'm sure 00:10:55.405 --> 00:10:56.885 you leave the soap on your body. 00:10:57.515 --> 00:10:59.515 And somebody looked at me and said, that's why I have no hair. 00:10:59.515 --> 00:11:00.764 I said, no, that's not why. 00:11:00.785 --> 00:11:01.444 I wish it were. 00:11:02.094 --> 00:11:02.805 Here's the thing. 00:11:03.224 --> 00:11:05.864 Everything we really do, we rinse. 00:11:05.864 --> 00:11:07.175 Your dishwasher rinses. 00:11:08.204 --> 00:11:10.104 You wouldn't leave the soap on your dishes. 00:11:10.665 --> 00:11:16.155 Your laundry machine rinses, your dishwasher rinses, I rinse, but when 00:11:16.155 --> 00:11:23.115 it comes to cleaning, most people that clean, say they've cleaned, never rinsed. 00:11:23.514 --> 00:11:24.965 Yeah, I mean, I'm guilty of it myself. 00:11:24.965 --> 00:11:28.524 I mean, I'll take some 409 and spray it on some, something greasy, you 00:11:28.525 --> 00:11:31.880 know, on the surface Wipe it up with some paper towels, whatever. 00:11:31.880 --> 00:11:35.730 And I I'm done in my head, but obviously I'm not. 00:11:36.110 --> 00:11:36.720 No, you're not. 00:11:37.010 --> 00:11:40.580 And so just think this here is a bottle of window cleaner. 00:11:41.060 --> 00:11:41.380 Okay. 00:11:41.380 --> 00:11:42.630 That's what I've got in here. 00:11:42.970 --> 00:11:47.390 How many people, when they put window cleaner on, stand there and polish 00:11:47.390 --> 00:11:50.929 their freaking life away, trying to get rid of the streaks and the smears. 00:11:51.379 --> 00:11:51.769 Me. 00:11:52.039 --> 00:11:52.759 Uh, yeah, I know. 00:11:52.759 --> 00:11:54.449 I do listening probably. 00:11:54.639 --> 00:11:54.959 Yeah. 00:11:54.999 --> 00:11:55.909 Well, here's the thing. 00:11:56.635 --> 00:12:01.495 If you would simply take water on that after you use the chemical and use a 00:12:01.495 --> 00:12:07.595 squeegee or the best wiper that you have, you will have a streak free window. 00:12:08.064 --> 00:12:09.005 And why do I say window? 00:12:09.005 --> 00:12:10.615 Because we can see through it. 00:12:10.834 --> 00:12:14.344 So if I can do that on a window, then think of if I transfer that 00:12:14.344 --> 00:12:16.485 same practice to every other surface. 00:12:16.854 --> 00:12:17.755 But here's the thing is,? 00:12:17.805 --> 00:12:20.065 When you get through with your dishes, what do you do? 00:12:20.275 --> 00:12:24.935 The last thing you do is as the sink is draining out the soapy water. 00:12:25.365 --> 00:12:28.785 You take that dish rag outta there, you wring it, and you wipe the counter down. 00:12:29.725 --> 00:12:32.675 Was that water clean? 00:12:32.975 --> 00:12:36.575 Is that what I should leave on the countertop where I'm now gonna make 00:12:36.575 --> 00:12:38.675 Johnny's peanut butter and jelly sandwich? 00:12:39.065 --> 00:12:45.455 So what you should do is rinse that rag out, or better yet, change to a clean rag, 00:12:45.775 --> 00:12:51.025 put water on it and wipe the counter down after you cleaned it with their dirty rag. 00:12:51.650 --> 00:12:55.190 And apply that process to everything. 00:12:55.340 --> 00:12:58.510 I have people that come in and go, my floor looks dingy. 00:12:58.620 --> 00:12:59.390 Did you rinse it? 00:12:59.719 --> 00:13:01.610 Well, no, I mopped it with a clean and come home. 00:13:01.650 --> 00:13:02.319 I cleaned it. 00:13:02.490 --> 00:13:03.220 No, you didn't. 00:13:03.230 --> 00:13:06.230 All you did is smear their dirty water from one area to the other 00:13:06.240 --> 00:13:07.720 and made it all evenly look dirty. 00:13:08.250 --> 00:13:13.170 When it comes to floors, that's an interesting conversation because I can 00:13:13.170 --> 00:13:17.990 tell you that, especially on porous floors, the hard surfaces that we have 00:13:17.990 --> 00:13:21.700 here in Arizona, chemical product, and then rinse, rinse, rinse, rinse, rinse. 00:13:21.710 --> 00:13:26.680 And we still get the gray foot syndrome of when you walk across it with a gray 00:13:26.680 --> 00:13:28.700 socks, you end up with a gray foot. 00:13:28.950 --> 00:13:30.410 And that's what we call around here. 00:13:30.460 --> 00:13:31.650 What do you say about that? 00:13:32.305 --> 00:13:35.405 Yeah, white socks that turn dingy right after you mop the floor. 00:13:35.645 --> 00:13:36.395 And, and rinsed. 00:13:36.425 --> 00:13:37.115 We've tried to rinse. 00:13:37.115 --> 00:13:39.765 We've actually gone, we've done a test where we literally 00:13:39.765 --> 00:13:41.245 rinsed it 10 times in a row. 00:13:41.245 --> 00:13:42.315 We still can't get it to work. 00:13:42.645 --> 00:13:44.035 Well, let me ask a question. 00:13:44.075 --> 00:13:46.735 Are you sticking the mop back in the same water every time? 00:13:47.434 --> 00:13:48.615 For the test, no, but. 00:13:49.330 --> 00:13:52.040 I'm just wondering if there's something that, that more that has to be done. 00:13:52.320 --> 00:13:54.740 Well, it goes back to what is this? 00:13:55.060 --> 00:13:55.770 A squeegee. 00:13:57.140 --> 00:13:57.580 Okay. 00:13:57.700 --> 00:14:04.020 So you need a machine that puts fresh water down and suction off of the 00:14:04.020 --> 00:14:06.030 squeegee and sucks it off the floor. 00:14:06.910 --> 00:14:08.460 A mop is not the tool. 00:14:08.510 --> 00:14:10.550 , I don't know if you know this or not, this is my life. 00:14:10.550 --> 00:14:12.200 This is all I do for 50 years. 00:14:12.200 --> 00:14:13.000 It's all I've done. 00:14:13.590 --> 00:14:15.990 Do you know when the mop was patented? 00:14:16.770 --> 00:14:18.120 1893. 00:14:18.930 --> 00:14:22.260 Are you really seriously thinking here in 2024? 00:14:22.319 --> 00:14:25.710 It's the best tool to mop your floors with is a mop. 00:14:26.199 --> 00:14:28.630 Come on, we've got a cell phone here. 00:14:28.689 --> 00:14:34.390 We got a $1,400 or $2,000 computer in our hand, and you're still telling me that 00:14:34.390 --> 00:14:37.000 the best we can do is a mop on the floor. 00:14:37.360 --> 00:14:40.390 A mop is the worst thing to clean the floor. 00:14:41.025 --> 00:14:41.745 What's the best thing? 00:14:42.095 --> 00:14:43.715 Well, it depends on the environment you're in. 00:14:43.715 --> 00:14:44.865 Depends on what you can do. 00:14:45.285 --> 00:14:49.394 But basically, it's a machine that's going to have a cylindrical brush. 00:14:49.425 --> 00:14:50.634 You know, something round. 00:14:51.375 --> 00:14:51.584 Yeah. 00:14:51.615 --> 00:14:54.574 That brushes and scrubs and lifts the soil up. 00:14:54.915 --> 00:14:59.164 And then sucks that dirty water completely off the floor because 00:14:59.165 --> 00:15:00.505 the squeegee comes along. 00:15:00.895 --> 00:15:05.145 And pulls it off the floor when we're talking about getting to the final 00:15:05.194 --> 00:15:09.555 product, you know, whether it's getting rid of the gray foot syndrome or making 00:15:09.555 --> 00:15:13.914 sure that we haven't left that film for pathogens that smells nice, but now we've 00:15:13.914 --> 00:15:16.564 just more food to eat from in the oils 00:15:16.614 --> 00:15:20.045 . How do you measure the outcome of the process to validate his performance? 00:15:20.445 --> 00:15:23.055 That's the one thing that people don't want to do. 00:15:23.455 --> 00:15:27.785 And it's very interesting, as I've went all over the world over the last 20 00:15:27.785 --> 00:15:29.715 years since we've had these devices. 00:15:30.100 --> 00:15:32.630 People don't like to see me come in with my little device. 00:15:33.070 --> 00:15:36.750 It's called an ATP, adenosine triphosphate meter. 00:15:36.890 --> 00:15:39.290 It's been used for decades in food processing. 00:15:39.320 --> 00:15:43.700 So, you know, whenever you're eating your luncheon meat from Oscar Mayer, 00:15:43.880 --> 00:15:48.369 the surface that that product was produced on had to be tested to 00:15:48.400 --> 00:15:51.100 not have microbial life on it. 00:15:51.530 --> 00:15:56.900 And so what we now have is we have these devices where we can go out and after the 00:15:56.900 --> 00:16:04.455 process, whatever process you've used, We can actually measure the amount of, for 00:16:04.455 --> 00:16:07.525 layman's terms, Steve, microbial life. 00:16:07.575 --> 00:16:08.645 Let's just say it that way. 00:16:08.645 --> 00:16:10.385 I don't want to get in too technical today. 00:16:10.675 --> 00:16:12.835 And every meter is a little different. 00:16:13.295 --> 00:16:17.685 So the one I use here at the Academy, it actually says that if 00:16:17.755 --> 00:16:22.705 I can get a single digit reading, I could prepare food on it safely. 00:16:23.465 --> 00:16:28.725 Now, to me, I'm going to say, hey, if I can prepare food on it safely, 00:16:28.925 --> 00:16:34.025 then that's the number that I want my cleaning process to result in. 00:16:34.285 --> 00:16:36.935 You know, and some people want to get caught up in the number, but, you 00:16:36.935 --> 00:16:41.625 know, we do tests here with the Academy of what is the process you're using. 00:16:42.215 --> 00:16:43.315 And how effective is it? 00:16:43.315 --> 00:16:50.425 Because what's the purpose of our cleaning or sanitization or disinfection process 00:16:50.655 --> 00:16:57.305 if it isn't to measure and validate that I actually made a healthy surface? 00:16:57.435 --> 00:16:58.335 And that's what that does. 00:16:58.555 --> 00:17:00.305 Where do you pick up an ATP meter? 00:17:01.005 --> 00:17:01.875 I can help you with that. 00:17:01.905 --> 00:17:02.685 Just give me a call. 00:17:02.685 --> 00:17:03.195 I can help you. 00:17:03.785 --> 00:17:04.285 Okay. 00:17:05.315 --> 00:17:06.475 I just find it interesting. 00:17:06.475 --> 00:17:07.455 I've, I've never used one. 00:17:07.475 --> 00:17:10.105 I'd love to get one and I'd love to tell everybody else where to get one too. 00:17:10.185 --> 00:17:14.244 And what do you just like put a swab down on the swabs? 00:17:14.264 --> 00:17:17.935 And it's kind of complexed in a way because you have to be very accurate. 00:17:17.945 --> 00:17:20.595 I mean, you know, this isn't just a, you're not trying to validate, 00:17:20.605 --> 00:17:22.015 just, just be saying you did it. 00:17:22.045 --> 00:17:23.305 We use this in healthcare. 00:17:23.360 --> 00:17:27.330 I mean, I've been in hospitals where you want to actually, and if you're in 00:17:27.330 --> 00:17:32.040 an OR room or you're in these places where disinfection has to be absolute, 00:17:32.060 --> 00:17:33.510 this is why we go there, right? 00:17:33.660 --> 00:17:39.740 You know, if I'm there, I have to be able to quantify the outcome of my performance. 00:17:39.910 --> 00:17:44.760 And I think this is where, if we actually did this in facilities, I mean, just 00:17:44.770 --> 00:17:46.510 think of a marketing tool, Steve. 00:17:47.190 --> 00:17:52.520 If you could actually say that we meet this measurement standard and 00:17:52.520 --> 00:17:58.280 we validate it on a regular basis using this process, then challenge 00:17:58.280 --> 00:17:59.860 anybody else to do the same thing. 00:17:59.860 --> 00:18:04.590 I mean, are the machines cheap enough to hand out to cleaning teams to 00:18:04.600 --> 00:18:09.310 validate or no, this is something an owner, a manager, supervisor would do. 00:18:09.480 --> 00:18:14.990 And I've got videos on it on my YouTube channel, Steve, of me doing 00:18:14.990 --> 00:18:17.040 this and showing the whole process. 00:18:17.410 --> 00:18:20.310 But basically, you have to do it in a 4x4 square. 00:18:20.620 --> 00:18:23.350 You have a swab that has to be refrigerated. 00:18:23.695 --> 00:18:25.425 It has an expiration date. 00:18:25.585 --> 00:18:30.775 The swabs are not inexpensive, but you also have to the right protocol 00:18:30.775 --> 00:18:34.955 to do this, the measuring device, the meter, depending on where you're 00:18:34.965 --> 00:18:37.315 getting can be up to 1, 400 a unit. 00:18:37.985 --> 00:18:43.495 So it's a real investment, but all the work that you have to be able to validate. 00:18:43.865 --> 00:18:45.305 What nobody else is doing. 00:18:45.305 --> 00:18:49.375 And so where's the value in saying, well, you know, we clean and sanitize. 00:18:49.375 --> 00:18:52.395 Well, so does everybody else, but does that mean anything? 00:18:52.685 --> 00:18:53.495 Typically not. 00:18:53.905 --> 00:18:54.905 No, it really doesn't. 00:18:54.955 --> 00:18:56.855 And you know, everybody says it, but they don't really 00:18:56.855 --> 00:18:58.195 understand what sanitizing is. 00:18:58.195 --> 00:19:02.305 And obviously if you're not following the process and have a standard 00:19:02.305 --> 00:19:05.205 to meet, then how do you really know if it's being done properly? 00:19:05.695 --> 00:19:09.085 Yeah, I was conducting a master's class here a couple months ago and 00:19:09.085 --> 00:19:13.835 the people came in from all over the states and we got into this area and 00:19:13.835 --> 00:19:15.125 they said, well, what chemical to use? 00:19:15.155 --> 00:19:17.015 And I said, I really don't care. 00:19:17.355 --> 00:19:18.675 And we're like, well, you got to care. 00:19:18.675 --> 00:19:19.524 I said, no, I don't. 00:19:19.975 --> 00:19:23.015 The thing is, is do I really need to disinfect? 00:19:23.215 --> 00:19:29.014 Do I really need to sanitize or is cleaning properly efficient? 00:19:29.015 --> 00:19:34.135 And so I showed them by using the process I talked to you about earlier, Steve. 00:19:34.585 --> 00:19:40.585 Of simply using ph agitation Physical removal and rinse. 00:19:40.855 --> 00:19:45.415 I got a single digit and I did not use a disinfectant So the question 00:19:45.415 --> 00:19:48.065 is do I need to use a disinfectant? 00:19:48.415 --> 00:19:52.375 Not if I have the right process That's pretty incredible that you can go 00:19:52.375 --> 00:19:57.605 in and get the same effect without using all of the chemicals and the 00:19:57.605 --> 00:20:02.155 poisons to kill and disinfect and still end up with the same result. 00:20:02.235 --> 00:20:04.735 That seems so counterintuitive to everything I've been taught. 00:20:05.365 --> 00:20:10.075 So, so your question earlier was, is disinfection safe? 00:20:10.595 --> 00:20:16.345 Well, not by most people and using a disinfectant because the pH of a 00:20:16.345 --> 00:20:19.105 disinfectant usually is around a 13 or 14. 00:20:19.735 --> 00:20:25.155 And if you don't understand pH, what that means is it is anywhere from 00:20:25.625 --> 00:20:29.495 1, 000, 000 to 10, 000, 000 times stronger than the pH of your blood. 00:20:29.995 --> 00:20:31.075 I can't say that safe. 00:20:31.865 --> 00:20:33.635 Well, that's how it poisons things, right? 00:20:33.645 --> 00:20:37.345 But that kind of brings in something else that's important 00:20:37.355 --> 00:20:40.295 when it comes to chemicals, or at least understanding chemicals. 00:20:40.775 --> 00:20:45.265 And disinfectants and cleaning products as a whole, something called quads. 00:20:48.285 --> 00:20:49.685 How does that play into each other? 00:20:50.205 --> 00:20:50.685 And what is it? 00:20:50.715 --> 00:20:51.955 Can you explain what a quad is? 00:20:51.955 --> 00:20:55.485 I know there's a much bigger word that it stands for and you're 00:20:55.605 --> 00:20:57.065 going to say it for in a second. 00:20:57.135 --> 00:21:02.250 But after our conversation, I Googled it and it's, In almost everything. 00:21:03.190 --> 00:21:05.420 Uh, yeah, and that's scary. 00:21:05.580 --> 00:21:09.550 If so, if you think about this, what kind of disinfectants Were we 00:21:09.550 --> 00:21:12.960 spraying from about 2020 to 2023? 00:21:12.960 --> 00:21:19.139 Quats was the number one Disinfectant that you were spraying 00:21:19.139 --> 00:21:20.410 whether you knew it or not. 00:21:20.660 --> 00:21:21.639 So what is a quad? 00:21:22.295 --> 00:21:27.865 Quats, without getting real scientific, is called, basically, that is an abbreviation 00:21:27.865 --> 00:21:29.855 of a quaternary ammonium compound. 00:21:29.935 --> 00:21:32.895 You can have a 2 quat, a 3 quat, or a 4 quat. 00:21:33.255 --> 00:21:34.665 Now, what does all of this mean? 00:21:34.755 --> 00:21:39.835 Well, that is the product that kills microbes. 00:21:40.175 --> 00:21:42.025 That's the killing agent, if you will. 00:21:42.265 --> 00:21:45.325 You know, if you want to think about your gun, you know, you got to have the 00:21:45.325 --> 00:21:47.145 gunpowder, you got to have it going there. 00:21:47.155 --> 00:21:48.895 But The quats is the bullet. 00:21:49.255 --> 00:21:51.795 That's what's killing the microbe. 00:21:52.265 --> 00:21:58.015 Well remember that quat has that 13 or 14 pH. 00:21:58.495 --> 00:21:59.535 And what were we doing? 00:21:59.535 --> 00:22:01.845 We were spraying it in the air. 00:22:01.855 --> 00:22:03.395 We were breathing it in. 00:22:03.775 --> 00:22:06.324 It was sitting on everything that we touched. 00:22:06.675 --> 00:22:10.075 You absorbed it through your skin because you came out for running, 00:22:10.274 --> 00:22:15.315 jogging, and you sat down in the chair catching your breath on your lazy boy. 00:22:15.324 --> 00:22:16.045 What happened? 00:22:16.445 --> 00:22:19.295 Now, your skin is opened up and you're absorbing all of 00:22:19.295 --> 00:22:20.775 that clot through your skin. 00:22:21.065 --> 00:22:26.115 Why were people getting sick, not from COVID, but from chemicals? 00:22:26.345 --> 00:22:27.285 And here's why. 00:22:27.785 --> 00:22:33.225 What specifically, or what mechanical action does a clot take to kill 00:22:33.334 --> 00:22:38.828 the pathogens that makes all the chemical companies want to use it? 00:22:38.828 --> 00:22:39.191 Cheap. 00:22:39.191 --> 00:22:39.554 Cheap? 00:22:39.554 --> 00:22:39.917 Okay. 00:22:39.917 --> 00:22:40.643 That's it. 00:22:40.643 --> 00:22:42.094 I mean, a phenol. 00:22:42.635 --> 00:22:43.395 kills. 00:22:43.635 --> 00:22:48.555 Alcohol kills sodium hypochlorite bleach kills. 00:22:49.085 --> 00:22:54.405 But if you don't use all of these agents correctly, they don't do their job. 00:22:54.945 --> 00:22:57.535 So it's not just the product by itself. 00:22:57.535 --> 00:22:58.825 There is a process. 00:22:59.055 --> 00:23:04.385 By the way, If you read the labeling on a clot or a disinfectant of any 00:23:04.385 --> 00:23:09.815 sort, it says it's against federal law, hear what I'm saying, against 00:23:09.825 --> 00:23:14.975 federal law to use it in a manner inconsistent with its labeling. 00:23:15.475 --> 00:23:18.635 I will tell you that most people using or breaking the law. 00:23:19.325 --> 00:23:22.875 Number one, it says to pre clean and they didn't. 00:23:23.705 --> 00:23:28.825 So back to his cleaning important, the disinfectant cannot do its job of killing. 00:23:28.985 --> 00:23:32.875 If I didn't remove the organic material first that is on the surface. 00:23:33.335 --> 00:23:37.095 And we're not talking about what you can see, because remember, the microbes are 00:23:37.095 --> 00:23:40.065 living on microbial organic material. 00:23:40.195 --> 00:23:41.915 So cleaning removes that. 00:23:42.325 --> 00:23:46.315 If I do that, then if I use a disinfectant according to the label, and by the 00:23:46.315 --> 00:23:48.045 way, most disinfectants say to rinse. 00:23:48.730 --> 00:23:49.660 I can see now. 00:23:50.100 --> 00:23:52.380 So, Steve, what are you in prison for? 00:23:52.620 --> 00:23:54.350 I didn't pre clean before using a clot. 00:23:57.730 --> 00:23:58.590 Broke federal law. 00:23:59.150 --> 00:24:02.750 Yeah, well, and the thing is, is what has happened as a 00:24:02.750 --> 00:24:05.070 society and it's nobody's fault. 00:24:05.120 --> 00:24:06.699 I'm not blaming anybody here. 00:24:07.010 --> 00:24:11.490 It's just what we have done is we just depend on the chemical to do 00:24:11.490 --> 00:24:12.840 everything so I don't have to do it. 00:24:13.600 --> 00:24:16.700 And unfortunately, it doesn't work that way. 00:24:16.990 --> 00:24:23.570 So that kind of brings up our last two Subjects, I'd like you to explain 00:24:23.580 --> 00:24:29.570 what you call the wooden bottom test along with the chemical stupidity of 00:24:31.450 --> 00:24:35.910 We're gonna be we're gonna kill these chemicals aren't we today i'm into it 00:24:38.810 --> 00:24:39.650 Believe you me 00:24:39.680 --> 00:24:43.410 . I am not anti chemical But here's the thing. 00:24:43.730 --> 00:24:47.550 We need to use the right product in the right place at the right time and the 00:24:47.550 --> 00:24:50.180 right amount to get the right job done. 00:24:50.720 --> 00:24:52.360 We do need chemicals. 00:24:52.630 --> 00:24:55.330 We need to use the right ones in the right time. 00:24:55.740 --> 00:25:00.760 , you know, what is interesting is almost every household in America And 00:25:00.780 --> 00:25:02.870 even maybe possibly the whole world. 00:25:04.100 --> 00:25:06.490 They're cleaning chemicals that are under the kitchen sink. 00:25:08.100 --> 00:25:09.520 And I'm thinking, you know, wait a minute. 00:25:09.530 --> 00:25:10.440 Why is this? 00:25:10.540 --> 00:25:11.590 Why do we do this? 00:25:11.590 --> 00:25:15.620 Why do we put it there in the room that we're providing our food and we're 00:25:15.660 --> 00:25:19.110 trying to make our food to consume, but we're putting chemicals under the sink? 00:25:19.585 --> 00:25:25.685 But now to your point, the wooden test, that shelf that's under the sink is 00:25:25.685 --> 00:25:30.805 usually made of some kind of composite nowadays wood, not probably 100 percent 00:25:30.805 --> 00:25:32.515 wood anymore, some kind of a composite. 00:25:32.775 --> 00:25:36.195 And I would challenge almost anybody that's listening to this podcast to 00:25:36.195 --> 00:25:40.615 go right now to that sink, pull all of the chemicals out and see how many 00:25:40.615 --> 00:25:44.505 rings are burned into the wood from the cleaning chemicals that sit there. 00:25:45.185 --> 00:25:46.285 Now just think about this. 00:25:46.825 --> 00:25:48.095 What causes that? 00:25:48.795 --> 00:25:55.855 It is the chemical actually leaching through this plastic bottle over a 00:25:55.855 --> 00:26:02.515 period of time and burning a ring from the bottom of the product into the wood. 00:26:03.275 --> 00:26:05.095 Now that's what we call off gassing. 00:26:06.005 --> 00:26:09.235 And if it's doing that, what is it doing to you? 00:26:09.830 --> 00:26:14.780 You might not want to be having that chemical in your living environment. 00:26:14.800 --> 00:26:17.590 Now, if you feel like you got to use that chemical by and large, I'm not 00:26:17.590 --> 00:26:22.960 telling you throw it away, but maybe just maybe , it should be outside the 00:26:22.960 --> 00:26:25.400 garage, not inside my living dwelling. 00:26:26.190 --> 00:26:30.400 So whenever I think about, you know, commercial cleaning, when you take a 00:26:30.400 --> 00:26:34.380 commercial product and you're using it in a commercial facility, we 00:26:34.390 --> 00:26:36.860 really, really should not have these. 00:26:37.280 --> 00:26:38.440 where we're living. 00:26:38.450 --> 00:26:41.340 These should be, you know, stored, you know, there, you know, when we get 00:26:41.340 --> 00:26:46.230 into commercial environments, we have a metal shelf that says flammable, you 00:26:46.230 --> 00:26:49.900 know, for certain types of products, maybe we should have something 00:26:49.900 --> 00:26:51.570 special for cleaning chemicals too. 00:26:51.840 --> 00:26:52.720 I think so. 00:26:53.480 --> 00:26:59.030 So Dave, you've spent your life educating people on cleaning clean 00:26:59.040 --> 00:27:03.060 excellence through teaching them knowledge, protecting their health. 00:27:03.460 --> 00:27:05.070 helping them protect others health. 00:27:05.680 --> 00:27:10.750 Can you tell me a little bit about what you do and what the Academy of Cleaning 00:27:10.750 --> 00:27:15.690 Excellence offers and how maybe our teammates could get a hold of you if they 00:27:15.690 --> 00:27:17.520 wanted to come to your training courses? 00:27:17.750 --> 00:27:18.400 Academyofcleaning. 00:27:19.450 --> 00:27:19.890 com. 00:27:20.570 --> 00:27:21.640 That's where you can get a hold of me. 00:27:22.460 --> 00:27:27.290 I have almost anything and everything on there that pertains to cleaning. 00:27:27.900 --> 00:27:29.790 What is our main focus? 00:27:29.840 --> 00:27:32.810 It's certification of processes. 00:27:32.940 --> 00:27:37.870 We have a certification course for almost any type of flooring, but then we also 00:27:37.880 --> 00:27:43.700 do, you know, above floor infection prevention, restroom decontamination, 00:27:44.000 --> 00:27:46.140 not just cleaning, but decontamination. 00:27:46.150 --> 00:27:46.210 Thank you. 00:27:46.525 --> 00:27:47.965 We do live classes. 00:27:47.965 --> 00:27:51.855 I've got four different locations here in Florida that we do live 00:27:51.865 --> 00:27:57.775 classes from, and then I have a very robust online campus for those 00:27:57.775 --> 00:27:59.755 people that can't come to Florida. 00:27:59.875 --> 00:28:02.285 So, basically, your online gives you the knowledge. 00:28:02.285 --> 00:28:03.835 It just doesn't give you the skills training. 00:28:03.895 --> 00:28:07.185 And then, of course, hey, just like we did yesterday, we had over 00:28:07.215 --> 00:28:10.635 300 custodians that couldn't leave where they're at at summertime. 00:28:11.105 --> 00:28:15.455 . So if you're up with technology and want to get there, we just started putting 00:28:15.455 --> 00:28:17.005 our classes into the metaverse too. 00:28:17.985 --> 00:28:18.565 That's great. 00:28:19.135 --> 00:28:21.085 Dave, thanks so much for your time. 00:28:21.265 --> 00:28:23.275 Learned a lot again, as always. 00:28:23.295 --> 00:28:27.345 Thank you for talking to us on Casa Cast and helping all of our teammates 00:28:27.365 --> 00:28:29.085 become better property managers. 00:28:29.115 --> 00:28:29.825 Appreciate the time. 00:28:30.275 --> 00:28:34.715 Just rinse, rinse, rinse, rinse, . Just keep rinsing, just keep rinsing 00:28:35.815 --> 00:28:36.385 , thanks Steve. 00:28:36.930 --> 00:28:37.220 It's, 00:28:41.370 --> 00:28:41.660 they 00:28:44.215 --> 00:28:44.305 call, 00:28:50.160 --> 00:28:50.820 we got orange.