Beer Me!

Any service-based establishment is striving to create a crafted experience for their guests. Frank Kuhns, co-owner of Settle Down Easy Brewing Co. joins the show to share how he has channeled years of hotel experience into curating a memorable guest experience.

Show Notes

How many times have you gone into a brewery and instantly liked it? Or enjoyed an afternoon in a taproom so much you forget the exact beers you tried (overindulging aside), you just know you had a great time? Any service-based establishment is striving to create a crafted experience for their guests. Frank Kuhns, co-owner of Settle Down Easy Brewing Co. joins the show to share how he has channeled years of hotel experience into curating a memorable guest experience. We talk about building a brand, storytelling, and how the customer is always first (not always right). 
 
Shout outs: Caboose Brewing, Taco Bell (I share my deep love of it), Grateful Dead, 
 
Check out these episodes: 
 
Connecting with Guests with Colleen Gillespie 
Maintaining a Brand: How to Keep True to a Brewery's Story with Neil Callaghan 
Beer Storytelling with Dmitri Chekaldin 

What is Beer Me!?

Every week a featured guest will help to explore a different part of the dynamic beer world. This will allow you to examine the beer world through different lenses. Whether you are new to beer, or a seasoned professional, we will have something for you!